Linkysys RV042 QuickVPN to router issues

Hi
Any help with this issue is greatly appreciated as I have been stuck on this for acouple of days now, this is my first time posting to a forum... I have setup VPN connections before but only through packages such as openswan & openvpn not through such a device.
My VPN router is connected directly to an ADSL modem, directly behind the RV042 I have placed my test machine on port 1 both Wan1 & port 1 show as Gree (active).
Modem...
DHCP enabled
local IP: 10.1.1.1
The VPN has...
Wan1: 10.1.1.2
Lan1: 10.222.43.1
Test machine...
IP address: 10.222.43.100
I have been given two Linksys RV042 devices to setup as VPN end point/connections from one LAN to another.
However before I do this I have been testing the setup of a test machine (Laptop Windows 7 professional & also tried XP professional with exactly the same results) to the VPN router device.I have configured the router with the basic setup as described in the step-by-step guide / pdf and setup a test user & one tunnel I have left every thing as default and only changed what is necessary.
I have generated a certificate for the server and distributed a client certificate to my client machine and installed in the "C:\Program Files (x86)\Linksys\Linksys VPN Client\" directory (as I understand I can simply download to this location and its installed for the client).
The above is a run down of the steps listed in the setup guide provided on the CD, every time I try to connect to the server I get the following error message.
Failed to establish a connection.This could be caused by one of the following:1. Incorrect password.2. No valid IP for the network card.3. Incorrect server address.4. You may need to disable your Windows firewall.5. Local IP address conflicts with the subnet of remote VPN server.
1. I know my password is correct
2. I am not sure what "No valid IP for the network card" means though I am able to get access to the internet through the modem on my test laptop and have access to the web interface of the RV042 so I assume that my IP is valid?
3. I know the server address is correct I have tried both internal address of the RV042 and the wan1 address of the RV042
4. I get exactly the same error message whether the firewall is turned on or off on either of the XP or 7 machines.
5. This is the one that I am confused about, there are no machines connected so I am unsure how there could be a conflict. however just to make sure I have changed the IP of the laptop to one outside of the range allocated to the tunnel, and I still get the same error message.
I have checked the log file of the server "system log" and this is what I get it appears that the server actually accepts the connection from what I can make of this series of messages.
Jan 22 10:32:04 2010         Connection Accepted         TCP 10.222.43.100:3374->209.46.39.47:443 on ixp1
Jan 22 10:32:32 2010        Connection Accepted        ICMP type 8 code 0 10.1.1.2->10.1.1.1 on ixp1
Jan 22 10:33:44 2010         Authentication Success         HTTP Basic authentication succeeded for user: test
The log file on the local machine however shows that there is an error though it just says "Failed to connect" so I am very confused about where the issue lies.
2010/01/22 11:46:13 [STATUS]OS Version: Windows XP
2010/01/22 11:46:13 [STATUS]Windows Firewall is OFF
2010/01/22 11:46:13 [STATUS]One network interface detected with IP address 10.222.43.100
2010/01/22 11:46:13 [STATUS]Connecting...
2010/01/22 11:46:13 [STATUS]Connecting to remote gateway with IP address: 10.1.1.2
2010/01/22 11:46:14 [STATUS]Remote gateway was reached by https ...
2010/01/22 11:46:14 [STATUS]Remote gateway was reached by https ...
2010/01/22 11:46:14 [WARNING]Failed to connect!
Thanks for reading and thanks in advance for any help provided.
JC

Hi SamirDarji
Thank you for your reply to my post. This mostly gives me a solution to work with, however I have now been faced with another issue. I am now supposed to synchronize with a ADSL modem / router / vpn / firewall in another location for which is a different brand. From what I can see is that I have the same settings available on both RV042 and the other device. My question is... now I have setup all vpn devices, I am confused about how to connect / test the devices. The two RV042 devices have a test connection button under vpn summary for the tunnel but neither of them appear to connect (it just cycles through and never connects). Initially I thought that the devices may not be able to see each other as the two RV042 devices are behind a firewall / modem however i have put the vpn RV042 routers on the dmz of the test networks behind their gateway modems. The ADSL modem / router / vpn / firewall device on the live network is the gateway as well, this device has the firewall disabled (the firewall job is passed down the chain to a few special purpose firewall devices before the core switches) would this affect the vpn?
thanks again
JC

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RV042, quickVPN hangs

I have 5 static IP addresses from my cable provider. One IP address is for my network that I use IPCop as my firewall. I have setup the RV042 router+vpn appliance with a different IP address so I can access my network remotely. When I am connected to the RV042 directly I get an IP address from my home network (10.1.x.x). When I try to connect from my friends house with DSL, behind a dlink router, my vpn client hangs at "verifying network" and then I get gateway not responding. I have tried connecting directly to my cable router, configuring my network card with a third static IP from my cable provider, and get the same error. Any suggestions?

I have 5 static IP addresses from my cable provider. One IP address is
for my network that I use IPCop as my firewall. I have setup the RV042
router+vpn appliance with a different IP address so I can access my
network remotely.
I just want to make sure that I am clear with your set up and what you are saying. From your original quote you state that you have 5 public IPs, and two (as of this point) are being used; one for IPCop and the other for the RV042 WAN connection.
Keeping in mind that the whole time you are trying to connect via QVPN.
Here is where I get a little lost:
When I am connected to the RV042 directly I get an IP address from my home network (10.1.x.x).
Not really sure what you meant. Did you mean you connected from your house to the RV by using the PPTP VPN server feature on the RV042, or did you mean you connected to the RV using QVPN and your home router issued you a 10.1.x.x IP address?
When using QVPN; the connection established is an IPSec connection, so you will not receive an IP address from the remote router. This type of VPN connection creates a route statement on the participating routers so you are able to access the remote site and network resources.
I have tried connecting directly to my cable router, configuring my
network card with a third static IP from my cable provider, and get the
same error.
Here I understood that from your home (remote location - not local to the RV042) you assigned your computer a public IP address (a third of the original five) and you were still not able to connect. Now I would assume that at both locations home and work (RV042 side) you have the same ISP and you block of five IPs would be valid at either location.
So, working with that assumption what is the local IP address of your network on both sides of the tunnel?
One thing that can not be is having the same network ID on both sides of the tunnel. So if I connect from my home which has an internal IP address scheme of 172.16.10.20 the internal IP address of the RV cannot be 172.16.10.x.
This is what the tunnel whether established or not should look like:
IP: 172.16.20.1 (LAN) << == >> RV042 (WAN) 64.23.x.x <<==>> CLOUD <<==>> 159.35.x.x (WAN) "HOME ROUTER" <<==>>(LAN) 192.168.12.1 IP --- QVPN client
NOTE: the ip numbers do not matter so long both sides are different networks as shown. This would also be a different network: 192.168.20.x and 192.168.30.x both with a subnet mask of 255.255.255.0.
Some other notes which may have already been mentioned is that if your PC is Vista the Firewall must be running, but if XP the Firewall needs to be turned off. In XP turning of the firewall via the GUI may not be enough, you may want to disable the service and try again. You can do this by clicking "Start" > "Run" then type "services.msc" (with out quotes) hit enter. Browse the serivces window for "Windows Firewall (ICS)" and just STOP the service while testing. If that works, then you may want to disable the service.
On a later post you stated:
Thanks for the information. I am able to connect but I still am not
getting an IP address from my dhcp server and cannot connect to any of
my network resources.
Remmember you will not get an IP address from the remote side (RV042 network), but you should be able to get to shares via IP address. Later you said that you were not able to ping; don't get too hung up on not being able to ping, as the device you pinging may not be set to respong with echos. Try testing the connection using know running services of the remote site, such as file shares, remote desktop, VNC and so on. Maybe open up a command prompt and launch a telnet session to the DHCP server on port 67 and see if you are able to get there (the session should not time out).
Let us know what you are able to find.
Hope this helps a little.

Routing Issue with 2 Nics on Windows Server 2008 R2

Good Day
My issue is I needed to set up port forwarding for a web server to communicate with our hotels management server to check availability.
Initially the server has a single Nic configured in the 172.26.1.0 /24 network , Its default gateway the Switch vlan interface 172.26.1.1
We have many vlans for all the systems in the hotel and the server also needs to communicate with 3 other servers on different subnets which it does just fine.
I now added an additional adsl line with a managed router which has an interface of 192.168.10.1 /24 , My servers second NIC has the IP address 192.168.10.2 with its gateway being the 192.168.10.1
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just one of the servers..
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please help

Hello,
using multiple default gateways is not a good idea.
See details in http://support.microsoft.com/kb/159168/en-us
Best regards
Meinolf Weber
MVP, MCP, MCTS
Microsoft MVP - Directory Services
My Blog: http://blogs.msmvps.com/MWeber
Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.
Twitter:

Routing issue- seeing same IPs for two hops

Hello All,
I'm seeing two same IPs in the traceroute output. Is that due to routing issue that nexhop is as the same device for the first time?
Log:
6 10.30.102.26 61.060 ms 10.30.100.142 61.266 ms 10.30.102.26 61.071 ms
7 10.30.102.26 61.139 ms 61.211 ms 10.61.191.2 60.948 ms
Can you guys help me to fix the issue??
Regards,
Thiyagu

Are you load balancing anywhere?
6 10.30.102.26 61.060 ms
   10.30.100.142 61.266 ms
   10.30.102.26 61.071 ms
7 10.30.102.26 61.139 ms 61.211 ms
   10.61.191.2 60.948 ms
HTH,
John
*** Please rate all useful posts ***

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thought I would share this, Telia has admited an issue on their network
Twitter / Telia_service: @Ungvall routing problem? This ...
https://twitter.com/Telia_service/status/179661595276881921
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I am having a routing issue with a 3550 switch. I have 5 vlans and I need one of the vlans to access a different router based on destination IP rather than our edge router. I have entered a static route on the 3550 that points to the secondary router whenever a certain network is tried to be accessed. My problem is I can't seem to get the traffic to flow correctly. When I trace route an address on the Internet the path shows as expected, the 3550 then my firewall then my edge router. When I trace an address that is on the other side of the secondary router I get the 3550 as the first hop, then nothing. I can ping the address so I know the path is up. What could be the issue? Thanks in advance.

Hello,
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interface FastEthernet0/1
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ip address 172.16.1.1 255.255.255.252
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Regards,
GNT

No airtunes with pppoE due to routing issues?

I just switched to an optical fiber to the home internet connection (which is getting pretty popular here in Japan). Needless to say, the network is very fast, however, I can no longer use airtunes via my airport express network. The airport express stations (both of them) no longer show up in iTunes. My guess is that this is due to a routing issue and the same problem must have been encountered by others before and hopefully solved. The new internet connection uses pppoE to make a connection to the internet service provider. This gives me an internet address of the form 125.197.xx.yy. I still have my airport express set to get an address via dhcp (which the new optical fiber hub provides) and is of the typical private network form 192.168.1.4. When I am connected by pppoE to the internet, my iTunes cannot see my airport express due to routing issues I assume. Is there an elegant solution to this -- can I use my airtunes and the internet at the same time? Would modifying the internet routing help here (I have used this before when I have had multiple interfaces going (e.g. one in a secure local lan and the other supporting an internet connection via ssh to the outside world). Any advise would be much appreciated. I haven't tried asking my airport express to log in via pppoE -- is this the only solution?

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Some audio tracks are playing different audio tracks, when that region is not even in it. For instance:
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If I drag the audio region of Track #2 to a brand new audio track, I still don't hear anything. Is it possible this audio file(s) got corrupted somehow?
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Chris Joye wrote:
I'm having trouble with some routing issues I believe. Here's the deal:
Some audio tracks are playing different audio tracks, when that region is not even in it. For instance:
Track #2 is Soloed. Output is Output 1-2. I hear the audio file that is in Track #1, which is NOT Soloed and I shouldn't even hear. I don't hear anything from Track #2. The only way I can hear Track #2 is by playing it from the audio bin, which obviously isn't going to work out right.
If I drag the audio region of Track #2 to a brand new audio track, I still don't hear anything. Is it possible this audio file(s) got corrupted somehow?
Please help!
Check the parameters, in the left side of the arrange page window.
To me, it sounds as if you have a bunch of arrange tracks, which are all playing back through audio track #1.
Cheers

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Hi All,
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You should check which permission list the service operation is attached to, and check if the user has been granted to, Something like the following from the backend :
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WHERE    a.classid = b.classid
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http://gasparotto.blogspot.nl/2012/11/peopletools-852-integration-network.html
Nicolas.

NO HELP WITH ROUTING ISSUES FROM VERIZON

Spend 2 hours with technical support to no avail. Have routing issues where I can’t get from my FIOS residential account to remote web site abroad. Trace route fails at so-0-0-0.XT1.AMS2.ALTER.NET [146.188.14.209]. FIOS technical support is incapable of doing any troubleshooting beyond basic customer premises equipment, refusing to escalate the case to network engineering team. I was basically told by FIOS tech support supervisor {edited for privacy} that this is not Verizon’s problem and no help will be provided. What is even more frustrating that Verizon agents are not capable of receiving emails from customers with details such as trace route.
Is there anyone at Verizon monitoring this and able to help? Just in case, ticket number that I have with Verizon is {edited for privacy}
Here is trace route details.
tracert 212.44.136.226
Tracing route to brserv.bridgetour.ru [212.44.136.226]
over a maximum of 30 hops:
1     1 ms    <1 ms     1 ms Wireless_Broadband_Router.home [192.168.1.1]
2    12 ms     9 ms     9 ms L100.BSTNMA-VFTTP-71.verizon-gni.net [98.118.28
1]
3    16 ms    19 ms    19 ms G0-6-4-1.BSTNMA-LCR-21.verizon-gni.net [130.81.
75.132]
4    45 ms    15 ms     8 ms ae3-0.BOS-BB-RTR1.verizon-gni.net [130.81.151.6
5    19 ms    19 ms    19 ms 0.xe-3-2-0.IL1.NYC9.ALTER.NET [152.63.26.81]
6    21 ms    19 ms    19 ms 0.ge-1-2-0.IL1.NYC12.ALTER.NET [152.63.26.86]
7   107 ms   108 ms   107 ms so-0-0-0.XT1.AMS2.ALTER.NET [146.188.14.209]
8     *        *        *     Request timed out.
9     *        *        *     Request timed out.
10     *        *        *     Request timed out.
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.

BT help aren't always that helpful, but BT engineers claim that it is a BT sales issue and nothing to do with them seems a bit extreme.
Are you sure your daily speed is 8Mbits, not 8Mbytes? How are you measuring this? Is it the number coming from the BT speedtest?
If it really is 8Mb, then I think it's worth checking with the mods;  at: http://bt.custhelp.com/app/contact_email/c/4951 . But be aware they take 3 working days to reply: sometimes more if busy.

Verizon/Time Warner Routing Issue

I've been having trouble logging on to my email through Outlook, IPad, or IPhone. The service provider is Time Warner. Apparently the problem is a routing issue between Time Warner and Verizon and they've had the routing issues for over 2 months and have still not resolved the problem. Since no one at Verizon seems to know anything about this, does anyone have any information as to when the issue will be resolved?

I can sign in using webmail and see my email. But I can't use Outlook, my IPad or IPhone utilities to see my email using TW as a provider. If I'm anywhere else, using any other provider, I can use Outlook, my IPad and IPhone without any problems.
When I called TW, they told me the problem was a routing issue that both TW and Verizon were working on and had been working on for at least 2 months, but no solution yet. They were surprised that no one at Verizon knew this.
Since everything worked fine until a week ago and nothing changed in my settings and Verizon verified that everything was set up correctly, I'm satisfied that this is the issue. My concern is that not one Verizon representative has acknowledged that there is a routing problem between TW and Verizon; especially if the problem has existed well over 2 months. You would think that an issue like this should be shared among all their troubleshooting team.

Possible internet routing issues driving me crazy!

I've somehow hit a problem accessing a particular favourite website and it seems I may have a routing issue.
I've spoken with a friend who is fairly network savvy and he's suggested I raise a case \ complaint with BT. I thought I'd use this forum to test if I'm missing something I could be doing to fix it before logging a problem with BT Helpdesk!
I've a BT Homehub 2 (Current firmware   4.7.5.1.83.3.5 (Type B) and I can access pretty much all websites I care to look at without any issue at all, however the site I read most days is now no longer viewable on any of my 2 PC's nor my iPhone. When I try to access it I get no error messages at all just a blank white page.
Doesn't matter if I try using IE or Firefox or Chrome browers it's the same result - I just see a blank white page.
The site in question www.celticquicknews.co.uk (or www.celticquicknews.com) and is definitely available, as I can access it when using a site such as http://www.free-internet-organization.tk/ on both my PC's and iphone so I know the web site is up and running and available for browsing but since Thursday lunchtime I've had no joy in being to access that particular site directly wihout resorting to using another middleman site to let me view it.
I have tweeted the guy who hosts the www.celticquicknews.co.uk site and he's said his site is fine but has numerous similar queries around BTINTERNET folks having the same issue as I'm reporting.
I run McAfee Internet Security and having disabled the various firewall \secure browsing functions no improvement still no joy.
I did successfully somehow connect directy to the illusive web site this morning (Sunday 1st May) on my iphone at around 10am, but by the time I boiled the kettle to have a coffeee and sit and read the site it became inaccessable again on my iphone and both my PC's! So what's going on?
www.celticquicknews.co.uk [217.174.253.143]
www.celticquicknews.com [217.174.253.143]
Homehub TCP\IP info is as below which I suspect is of value to the more techincal on the forum:
Broadband network IP address   109.152.154.29
Default gateway   217.32.142.102
Primary DNS   194.72.0.114
Secondary DNS   62.6.40.162
ADSL line status
Connection Information
Line state   Connected
Connection time   0 days, 01:11:16
Downstream   15,978 Kbps
Upstream   1,144 Kbps
ADSL Settings
VPI/VCI   0/38
Type   PPPoA
Modulation   G.992.5 Annex A
Latency type   Interleaved
Noise margin (Down/Up)   5.2 dB / 6.0 dB
Line attenuation (Down/Up)   31.0 dB / 13.8 dB
Output power (Down/Up)   23.6 dBm / 1.7 dBm
C:\>tracert -d 217.174.253.143
Tracing route to 217.174.253.143 over a maximum of 30 hops
1    <1 ms    <1 ms    <1 ms 192.168.1.254
2    15 ms    15 ms    15 ms 217.32.142.102
3    18 ms    17 ms    16 ms 217.32.142.142
4    22 ms    22 ms    21 ms 213.120.163.26
5    22 ms    20 ms    21 ms 217.32.27.30
6    21 ms    21 ms    21 ms 217.32.27.178
7    22 ms    21 ms    21 ms 109.159.250.78
8    33 ms    35 ms    35 ms 109.159.250.13
9    28 ms    28 ms    29 ms 62.172.102.1
10    29 ms    28 ms    28 ms 195.66.224.98
11    33 ms    34 ms    33 ms 88.208.255.61
12    38 ms    32 ms    33 ms 88.208.255.102
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26     *        *        *     Request timed out.
27     *        *        *     Request timed out.
28     *        *        *     Request timed out.
29     *        *        *     Request timed out.
30     *        *        *     Request timed out.
Trace complete.
C:\>
I've reset my HH several times over the weekend and am baffled as to how I can somehow have 1 site excluded from my browsing options for no obvious reason other than a suspected internet routing issue.
My iPhone is on ORANGE and when disabling the wireless connection it too is unable to view the site in question so it's a real pain!
Not sure where to go to progress this so any help \ guidance is very much appreciated.......
Solved!
Go to Solution.

Appreciate the help....been out for most of the day and checked in to see if any additional posts.
I tried pinging the site and it does seem to resolve OK and also tried accessing site via IP but same issue - blank white page.
>ping www.celticquicknews.co.uk
Pinging www.celticquicknews.co.uk [217.174.253.143] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Then tried the telnet command "telnet 217.174.253.143 80" and I do not get any errors and as suggested the command prompt goes blank but no matter what I type I get no errors or response from server 217.174.253.143.
My IP address has changed from this morning and sadly still same issue for me.
Internet connection configuration
Connection Information
Connection time
0 days, 10:05:37
Data Transmitted/Received (MB)
10.8 / 29.4
Broadband username
[email protected]
Password
Not configured
TCP/IP settings
Broadband network IP address
86.147.168.198
Default gateway
217.32.142.102
Primary DNS
194.72.0.114
Secondary DNS
62.6.40.162
The tracert comments make sense so that's helped me understand, thanks for checking that out.
So what's the best option for me? Am I wasting BT and my own time logging a case?
I'd not usually bother pursuing this for the sake of a single web site but I'm bemused how this has happened since last week?
Thanks again for all help and guidance.
PJ

Will a 2 port LAG setup between 2 cisco 200-50s create routing issues?

I followed this guide. http://sbkb.cisco.com/CiscoSB/GetArticle.aspx?docid=caae365b755f46f5989177cb68216304_Link_Aggregation_on_Cisco_Series_Managed_Switches.xml&pid=2&converted=0 and linked ports 2 and 26 on both switches. Outside IT staff seems to think this will cause routing issues if multiple vlans are not involved.

Hello,
VLANs are not required for LAGs to function properly. Once you configure the LAG members you can configure the LAG as a trunk port with multiple VLANs, and access port with just one, or even a routed port with an IP address on it.
As long as both sides of the LAG are configured the same way there won't be an issue. Since these switches are Layer 2 only, they don't even do any kind of routing, so your outside IT may have meant a layer 2 loop, which will happen with multiple connections between the same switches. But when you configure them as a LAG is treats those links as the same connection, so there is no layer 2 loop either.
Hope that helps,
Christopher Ebert - Advanced Network Support Engineer
Cisco Small Business Support Center
*please rate helpful posts*

QuickVPN SSL connection issue to RV042 only through specific ISP

Hi,
I've noticed a frequent problem using QuickVPN to connect through a RV042. With a specific ISP (Rogers cable internet in Canada) occasionally from a particular location QuickVPN will stop being able to connect into my work VPN (though a RV042), although it had been connecting fine before (and can often connect through the same ISP at a different location). Although the RV042 is contactable and a TCP connection is formed, the SSL connection fails and the problem persists indefinitely. If I connect the same computer (a Windows Vista laptop) to a different ISP I am able to connect fine. Rebooting the cable modem/router do not solve the problem. I once saw a similar problem occuring with a different ISP (Bell DSP internet in Canada), but in that case rebooting the DSL modem/router solved the problem.
I suspect the edge-router in the ISP encounters some problem pertaining to SSL connection routing.
Has anyone experienced this issue or knows a resolution?
thanks,
Mark

Hi Tom,
Thanks for the response. The subnets involved (the local LAN subnet and the subnet of the RV042) are different. The QuickVPN log says SSL connection failure. When I do a network capture of the failed quickvpn connection I see that a TCP connection is opened between my laptop and the RV042 and the QuickVPN application sends SSL client hello packets to the RV042 but do not receive the necessary SSL ack-response packets in return (the client hello is repeated a few times without response and then the connection is reported as failed)
Mark

RV042 QuickVPN not working for all PCs

So have a RV042 VPN router that is directly connected to the ethernet port of our comcast cable modem.
If I connect to it using QuickVPN (1.4.2.1) from a PC that is connected using AT&T 3G Network it works fine!
If I connect to it using QuickVPN (1.4.2.1) from a different PC that is connected using home WiFi (linksys wrtxxx) then it fails. In the VPN log all I see is failure messages for ping.
2011/10/22 15:47:28 [WARNING]Failed to ping remote VPN Router!
If I open a regular command prompt and attempt to ping the VPN router it works so not understanding why the QuickVPN is unable to ping.
Any ideas why this is happening or how I can troubleshoot this further. Makes me think the RV042 config is fine otherwise it would not work on a 3G connection. Something on the home PC or the home network. Not sure what to check.

So discovered following today morning.
Moved the laptop that worked on 3G to the same wireless network where the other laptop would not work. Vola! it connects over WiFi and 3G (when tried separately by disabling the other).
So now it makes me think not only my RV042 config is working but a client is also able to connect via WiFi and 3G. So has to be an issue with the laptop itself which does not connect. Some software is either missing from this laptop or blocking the ports.

Linkysys RV042 QuickVPN to router issues

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