Lion and MS Word (Office 2011) system crash

After installing Lion and the auto upgrades, hard disk drive began to become corrupt when saving a large MS Word document (Office 2011 for MAC). Quickly the system failed with line after line of errors reported with the Disk Utility in the verify disk mode. Eventally the system stopped operating with a diagnosis of hard disk drive failure (Apple Store Indy). Replaced the hard disk drive, within one week the same failure mode occurred. At this point had to erase the hard drive and to reinstall the OS. Again within one week the same message appeared and the system again crashed.
Took machine to Apple Store with the request to revert back to Snow Lepard. Told that the Time Machine back up would only work when Lion was reinstalled. Reinstalled Lion, Time Machine backed up system. Copied all data files to external HD, then erased hard disk drive and installed Snow Lepard OS.
During the entire time of Lion install, Word failed time after time. Immediately after reverting back to Snow Lepard, Word began to operate normally, with the ability to save the large Word documents that consistenly failed with Lion OS.

parismk wrote:
After I installed Lion, I found it was incompatible with the old version of MS Office for Mac that I had. So I couldn't open any of my docs. I installed the trial of Office 2010. Now I can open the docs, but there's nothing on the pages. This is true for both Word and Exel. How can I recover my docs?
You did not install Office 2010, that is (as citrus pointed out) a Windows program, what exactly did you install?

Similar Messages

Just download lion and my words/excel/powerpoint didn't work anymore

Just download lion and my words/excel/powerpoint dont work anymore, any idea why?

Office 2004 is a PPC (Power PC) based application. That CPU stopped bing used more than 6 years ago, and there was a program called Rosetta which could run PPC apps. But Lion does not support Rosetta, a fact which has been warned of for years.
The only versions of Office supported in Lion are 2008 (if it was on already) or 2011 (new install).
You can by Pages, iWorks, free Office-replacements like NeoOffice or Open Office or LibreOffice.
Or pay $200 for Office 2011.

I am selling my Mac Mini. I recently purchased OS X Lion. When I restore to factory settings, how can I ensure that the operating system will still be Lion, and not the original operating system, which I believe was Snow Leopard?

I am selling my Mac Mini. I recently purchased OS X Lion. When I restore to factory settings, how can I ensure that the operating system will still be Lion, and not the original operating system, which I believe was Snow Leopard?

If you bought Lion from the App Store, you can't legally or practically transfer it, because it's tied to your Apple ID. Reinstall the original software from the discs that came with the machine.

I have a macbook pro and use MS Office 2011. In Outlook 2011, i have noticed a strange phenomenon. In some messages, although the attachment icon appears indicating presence of attachments, i am unable to actually see or access the attachments.

i have a macbook pro and use MS Office 2011. In Outlook 2011, i have noticed a strange phenomenon. In some messages, although the attachment icon appears indicating presence of attachments, i am unable to actually see or access the attachments.

vivebk67,
FYI, I have the same issue. I converted from MS Office 2010 to Mac Office 2011 by importing .pst files several months ago and I have noticed that many emails, which I originally received in MS 2010 but coverted to Mac 2011, show the paperclip as if there is an attachment. But when I open the email, the attachment is not there.
At this point I cannot find any pattern as to why some converted emails retained their attachment and other emails appear to have retained their attachment but the attachment is not visible.
I can confirm that there actually is an attachment by opening up MS Office 2010, but that is a huge pain becasue I have to open Parallels to do that. I have no issues with any attachments received in Mac Office 2011.
I spent an hour opening up a ticket with MS, sent them .pst files with examples and the guy was able to confirm that he could open the attachment in MS, but not Mac. BUT, of course, I was told that I would not be apprised of any ticket updates and that the only way I would know if the issues was fixed was when I was finally able to view attachments that I was not able to view previously.
Running MacBook Pro OS X 10.7.1

I just updated to OS X Mountain Lion and now Word will not work?

I just updated to OS X Mountain Lion and now Word will not work?
Word, Powerpoint, Excel - none of them work. . . . Any ideas?

You can also try Pages for Word / Numbers for Excel. Both can import/export Word and Excel files.

I just downloaded OSx Lion and now MS word won't work. If I buy and install MS Office 2011 for Macs will my old documents open?

I just downloaded OSx Mountain Lion and now MS Word won't work. If I buy the current MS Office 2011 and install will I be able to read my old docs?

If it's because you're trying to use Office 2004 or earlier, yes. Note that programs such as OpenOffice and TextEdit will do this for free.
If you're using Office 2008, it's probably better to troubleshoot the problem instead of upgrading.
(73460)

Microsoft Word Office 2011 crashes after upgrade to OSX 10.10.3

Hi
Microsoft Office 2011 crahses at opening after I upgraded to OSX 10/10.3, I installed the latest version of Office, but get this message when it crahses:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2015-04-12 07:46:15 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.4.8.150116
Crashed Module Name: MicrosoftMenuLibrary
Crashed Module Version: 14.4.8.150116
Crashed Module Offset: 0x00007165
Blame Module Name: MicrosoftMenuLibrary
Blame Module Version: 14.4.8.150116
Blame Module Offset: 0x00007165
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
The first message I got referred to the Font Library, so I removed duplicate fonts and removed the Microsoft folder from Library > Application Support based on a thread I read elsewhere.
Can anyone helo?

Uninstall Office for Mac 2011, and then reinstall it. Apply the latest Office 14.4.8 update. Use Disk Utility to verify/repair permissions on your boot drive. Revisit any duplicate fonts in Font Book. Reboot Mac into Safe Boot mode to rebuild system font cache.

I added Lion and lost word!!! Not happy! How can I get word back?

The "genius" at the genius bar suggested I upgrade to Lion in order to sync I-Cloud. He saw my computer and gave me no warnings about Lion
deleting my Word applications. Now I have a project I need to work on and cannot access my documents! Also, I need to change the scroll back since I don't like the reverse mouse scroll that automatically happened with Lion. How can I get Word back?

Regarding your other question about scrolling: Lion is really designed with trackpads in mind.
If you don't like the scroll direction then reverse it by un-checking "scroll direction: natural" in either your trackpad or mouse preferences.
You can use any number of applications to open and save Word formatted documents. Some are free. MS Office 11 is not your only choice.

MSFT Office 2011 Powerpoint Crashes Computer

Hello fellow Mac users, it seems that my MBP crashes when I try to display a slide show in my powerpoint. It is a consistent problem and happens WITHOUT fail when I use the slide view (presentation mode). I have tried reisintalling Powerpoint but this did not work. No other piece of software has this problem. What happens is that my screen goes black and all input devices become unresponsive (even if the comptuer is clearly running). Here is the following error message:
Interval Since Last Panic Report: 578072 sec
Panics Since Last Report: 8
Tue Feb 15 19:18:10 2011
panic(cpu 0 caller 0xa7cbfa): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7f5e5000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x9295a328 : 0x21b50c (0x5d4438 0x9295a35c 0x223974 0x0)
0x9295a378 : 0xa7cbfa (0xc922bc 0xd02940 0xca1424 0x0)
0x9295a418 : 0xb97640 (0x8ae2804 0x8cf4004 0x100 0x4ff76e)
0x9295a468 : 0xb8e639 (0x8cf4004 0x100 0x9295a498 0xa6c6d7)
0x9295a498 : 0x176d9ce (0x8cf4004 0x100 0x438004ee 0x0)
0x9295a5d8 : 0xbb62bd (0x8cf4004 0xa278004 0x0 0x0)
0x9295a618 : 0xa85e63 (0x8cf4004 0xa278004 0x0 0x0)
0x9295a6b8 : 0xa8246f (0x0 0x9 0x0 0x0)
0x9295a868 : 0xa832b7 (0x0 0x600d600d 0x7057 0x9295a8a8)
0x9295a958 : 0xd2d9fa (0xc1d00043 0xbeef0003 0xbeef0202 0xa535f80)
0x9295a9f8 : 0xd2de9f (0x46365000 0xa535f80 0x9122804 0x0)
0x9295aa38 : 0xd05e0b (0x46365000 0xa535f80 0x9122804 0x0)
0x9295aa68 : 0xd2d572 (0x46365000 0xa535f80 0x9122804 0x8)
0x9295aa88 : 0xd05418 (0x46365000 0xa535f80 0x9122804 0x500476)
0x9295aaa8 : 0xd2de4a (0x46365000 0x9122800 0x0 0x0)
0x9295aae8 : 0xd087b9 (0x46365000 0x9122800 0x9295ab28 0x9295addc)
0x9295ab28 : 0xd4143c (0x46365000 0x0 0x0 0x0)
0x9295ab88 : 0x565648 (0x14b04d00 0x9b6a374 0x20 0x0)
0x9295abd8 : 0x5662be (0xda2878 0x14b04d00 0x9b6a370 0x0)
0x9295ac28 : 0x566bdb (0x14b04d00 0xe 0x9295ac70 0x0)
0x9295ad48 : 0x285bce (0x14b04d00 0xe 0x9b6a370 0x0)
0x9295bdf8 : 0x21d8ba (0x9b6a348 0x98835a0 0x862f0 0xb703)
0x9295be38 : 0x210a3a (0x9b6a300 0x0 0x14d939a0 0xa687f50)
0x9295be98 : 0x216c9d (0x9b6a300 0x0 0x0 0x0)
0x9295bf18 : 0x294e13 (0x9295bf44 0x0 0x0 0x0)
0x9295bfc8 : 0x2a1018 (0x14b4eb40 0x0 0x10 0x9842904)
Kernel Extensions in backtrace (with dependencies):

Confirm I have had the same problem with Office 2011 Powerpoint. Crash to unresponsive black screen, must force off with power button. 15" Mid-2010 MacBookPro 6.2 MC373C/A 4GB RAM and Snow Leopard 10.6.8
Began slowly/intermittently in July when I was working daily with the pptx. Was then crashing with a 2nd monitor attached going into slide show mode. Crash problem became more frequent over time.
Now the crash occurs with certainty in almost any configuration - slide show with 2nd monitor/projector, or without any monitor/projector or other peripherals attached, and with either the battery or 110v MagSafe power supply.
I have tried creating an alternate user account - and the problem again starts randomly and acelerates in frequency.
Uninstalled and reinstalled Office2011 for Mac as per MS instruction support pages. Same crash, on launch , when opening a file after launch, or when clicking onto a different slide if a successful launch does occur.
Powerpoint at this time and in this condition is unuseable.
Too bad because I have another presentation to prepare and give tomorrow, and I have already paid for and now depend on the MBP, and at this time the MSOffice2011 software.
If anyone has solved why this problem is occurring (I see it occurs frequently enough that similar questions appear in many forums) - please share your insights and a solution if you have one? ThankYou.

I just upgraded to Lion and purchased my Microsoft 2011 but Disc keeps coming back out and not reading

My microsoft 2011 student and home sems to not be reading on my mac book pro.
I upgraded to lion and wondering if it is not compatible.

You beat me to that one - that's the easist solution. I do have my 2011 disc, but I had downloaded it before I received my activation code.
Clinton

How does OS Lion perform with microsoft office 2011

Has anyone upgraded and experienced problems with their microsoft 2011 or Adobe Creative Suite CS5 (specifically Indesign)?

Office 2011 no problems. CS5 Photoshop no problems. I don't use InDesign.

I am having an issue making power nap work on my mid 2011 mac book air with mountain lion and it is enabled in system preferences and plugged in in sleep mode it does not seem to work with time machine overnight

I am having an issue in making power nap work on Mountain Lion on my mid 2011 Mac Book Air. It is enabled in system preferences but with time machine and sleeping overnight it did not seem to do hourly back up as stated or any other functions of power nap that I know of. it has been enabeled on both battery and plug in dc and I did leave it on plug in overnight.

Hello APVzW, we absolutely want the best path to resolution. My apologies for multiple attempts of replacing the device. We'd like to verify the order information and see if we can locate the tracking number. Please send a direct message with the order number so we can dive deeper. Here's steps to send a direct message: http://vz.to/1b8XnPy We look forward to hearing from you soon.
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

I have a macbook pro and installed microsoft office 2011 on it a few months ago. I cant open word at all and it has now vanished from my icons list at bottom of macbook.How can i restore this or find it?

cant seem to open up word documents. I installed original disk a few months ago and was working fine up until yesterday. When i went to open up word a question mark would appear in the backround and now the WORD icon has dissapeared all together.Any way of fixing the problem?

Use Finder and search for 'Microsoft Word'. If it shows up, launch it from Finder and when it appears in Dock, right click the icon and select Options > Keep in dock.
If finder does not find Word it has somehow been deleted.

On May 24 installed latest Maverick update and now my Office 2008 (Entourage) crashes on open,

LOG: please help !
Process:         Microsoft Entourage [1898]
Path:            /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/Microsoft Entourage
Identifier:      com.microsoft.Entourage
Version:         ???
Build Info:      Unknown-130206~0
Code Type:       X86 (Native)
Parent Process: launchd [143]
Responsible:     Microsoft Entourage [1898]
User ID:         501
Date/Time:       2014-05-25 22:28:03.723 -0300
OS Version:      Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: CA622B44-00FC-6DE0-2E93-06BC2CA3B3D7
Sleep/Wake UUID: 2FAACDD1-EDFA-46D8-BCB8-21C3E7174E52
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/EntourageLegacy.framework/Versions/12/EntourageL egacy
Referenced from: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/Microsoft Entourage
Reason: image not found
Binary Images:
0x8fe90000 - 0x8fec2417 dyld (239.4) <FF5ED937-CC28-3FEF-BCAF-750B1CDBAE36> /usr/lib/dyld
0x905bf000 - 0x907c1fff com.apple.CoreFoundation (6.9 - 855.16) <6283B27F-3C46-365F-932C-1A7102D8A3CF> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9085b000 - 0x908c4fff com.apple.SystemConfiguration (1.13.1 - 1.13.1) <3AD9C90B-40A9-312B-B479-3AB178A96EA1> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x909d2000 - 0x909d2fff com.apple.CoreServices (59 - 59) <06747539-5035-3307-8645-9BC4E7F89023> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x91e70000 - 0x9219bffe com.apple.Foundation (6.9 - 1056.13) <C33A8984-7E97-36BE-B842-EE4FE35F53EA> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9268b000 - 0x92907fe7 com.apple.QuickTime (7.7.3 - 2826.19) <AEF12245-C9D5-3B50-8AB6-45DC794E693E> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x92e0d000 - 0x92e0dfff com.apple.Carbon (154 - 157) <C49AD4A1-8DE3-357D-AEF3-D6CD39EA91EF> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x93ae7000 - 0x93d56ff6 com.apple.security (7.0 - 55471.14.4) <4C9E60A9-6861-3AFF-BEB8-637771FEC78B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9b623000 - 0x9b623fff com.apple.ApplicationServices (48 - 48) <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9250315ASG, 250,06 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:

Identifier:      com.microsoft.Entourage
Version:         ???
Build Info:      Unknown-130206~0
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/EntourageLegacy.framework/Versions/12/EntourageL egacy
Referenced from: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/Microsoft Entourage
Reason: image not found
Follow the path to see if you file is actually missing:
Applications > Microsoft Office 2008 > Office > EntourageLegacy.framework> Versions>12
(Control-Click (Right-click) to view contents
Download and run the Mavericks combo updater.
OS X Mavericks 10.9.3 (Update (Combo)
http://support.apple.com/kb/DL1746
Run Repair Permissions
To use Repair Permissions:
1. Open Disk Utility in your Applications/Utility folder.
2. Click on the First Aid tab and select Repair Permissions
3. Click on the icon for your boot volume.
4. Click the repair permissions button.
Check to see if Entourage opens. If not you'll need to re-install.
A simple remove and re-install should work. Be sure to update to v 12.3.6
Office for Mac 2011: Remove Office
http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/
Original DVDs of Office 2008 come with the installed version 12.0.0. Newer shipping DVDs install 12.1.0 (SP1) or 12.2.0 (SP2)
After installing verify version installed. Manually download or select "Check for updates" under Help in the Menubar in any Office application to update fully. If you do not update fully after reinstalling Office 2008, your identity might fail to open.
Manual download:
Updaters must be applied in order.
12.1.0 SP1
http://www.microsoft.com/en-us/download/confirmation.aspx?id=7799
12.2.0 SP2 requires 12.1.0 or higher be installed
http://www.microsoft.com/en-us/download/confirmation.aspx?id=17575
12.3.6 Requires 12.2.0 or higher be installed.
http://www.microsoft.com/en-us/download/details.aspx?id=29723

I recently erred and purchased MS Office 2011 Home

Foolishly, I didn't realize that MS Office Mac 2011 Home & Student didn't come with Outlook. What are the best alternatives? Looks like to acquire Outlook it's actually cheaper just to buy the Mac business version as it will be comparable in price, and will have fewer issues. Will other options be compatible with Excel and Word files? Thank you.

If you want/prefer Outlook, it actually is on the Home/Student disk. See the top item on this page:
http://www.microsoft.com/mac/faq/product-upgrade
Basically, you pay the difference between the Home and Business versions and you get an unlock code to install Outlook.

Lion and MS Word (Office 2011) system crash

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