Lion Mail - printing messages

I'm assisting a user in transitioning from Eudora 6 to OS X Lion Mail.  There are a few things she needs to do that were possible in Eudora, but don't seem to be in Mail, unless I'm missing something.
First, certain messages must be physically printed.  When printing, we need the message header, and some, but not all of the body.  Eudora used to have a "print selection" function which let you select any contiguous part of the message including the header, and print it.  I've installed the "print selection" service that's available, but the problem with it is that you can't select the header and the body, it's one or the other, so it's useless.  The other option is to print only page 1 of the message, which is better but clunky.  I have a macro for it, which helps, but still is cumbersome.  Any thoughts?
Next, the user has one email account.  But she gets messages from an service which all have easy to recognize From fields and subjects.  I've created a filter so those messages get grouped into their own mailbox.  That function is identical to what Eudora used to do.  But here's the difference: when Eudora displayed mailboxes, it also showed with an underline under the mailbox title that it had unread messages in it.  Once read, the underline went away.  It made checking for new filtered messages in that box easy.  The mailbox list in Mail doesn't show anything but the number of messages in the box (a pretty much useless figure anyway).  There's no way I can find to indicate there are new messages there.
I've thought of creating a smart mailbox, but all that does is clutter up the main inbox with messages that should be grouped in their own box.  Any way to get Mail to indicate it's got new unread messages in a mailbox?
I'd have her back on Eudora, but V6 won't run above OS X 10.5, and their newest open-source version won't run at all without Rosetta, so not in Lion. 
If you mail- masters have any ideas, I'm wide open!
Thanks!

I just noticed this:
1) Horizontally divide the "Drafts" window so can see titles, and below, the msgs.
2) In the "To" column, click on one of the undeletable msgs;
3) The full msg will show up under the bar (the bar with the small dot in the middle).
4) Move the mouse over the heading of the msg ("From":, for example).
5) A set of four gray icons will appear on the line between heading and body.
6) One of those gray icons is a trash bin.
7) Click that bin and the message will be deleted.
That's ok - keeps user from having to move the mouse up to the top of the window to click the trash bin (if it worked, and it does not). So Apple needs to fix this problem. And, I really liked having a red "delete" symbol that could be dragged into the toolbar (that's optional, of course -- just get the main delete icon working first.)

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