Lion, Spinning Ball for a few seconds at a time
Macbook Pro, Lion, 8Gig. I have frequent encounters with the spinning ball. Everything stops, the ball comes on, stays for several seconds, then back to life. During the episodes Safari, for example, is completely unresponsive. During the episodes, I can click on another application and switch to it.
This mac has been through several generations of OS X, and several different physical machines, using Migration Assistant at each shift.
Any help gratefully received!
-- Sally
Here is the EtreCheck result:
Hardware Information:
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce GT 330M - VRAM: 256 MB
Intel HD Graphics - VRAM: 288 MB
Startup Items:
ProTec6b - Path: /Library/StartupItems/ProTec6b
VirtualBox - Path: /Library/StartupItems/VirtualBox
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 1 day 8:6
Disk Information:
WDC WD5000BEVT-75ZAT0 disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 451.09 GB (47.76 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
Snow Leopard (disk0s4) /Volumes/Snow Leopard: 48.03 GB (24.91 GB free)
MATSHITADVD-R UJ-898
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader 7.95 GB
NO NAME (disk4s1) /Volumes/NO NAME: 7.94 GB (3.12 GB free)
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Kernel Extensions:
com.pgp.iokit.PGPwdeDriver Version: 1.2.0d1
at.obdev.nke.LittleSnitch Version: 2.4.4
com.paceap.kext.pacesupport.snowleopard Version: 5.7.2
com.AmbrosiaSW.AudioSupport Version: 4.1.2
org.virtualbox.kext.VBoxDrv Version: 4.2.4
org.virtualbox.kext.VBoxUSB Version: 4.2.4
org.virtualbox.kext.VBoxNetFlt Version: 4.2.4
org.virtualbox.kext.VBoxNetAdp Version: 4.2.4
Problem System Launch Daemons:
[not loaded] ftp-proxy.plist
Problem System Launch Agents:
[failed] com.apple.mrt.uiagent.plist
Launch Daemons:
[loaded] at.obdev.littlesnitchd.plist
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist
[not loaded] com.barebones.bbedit.plist
[loaded] com.bombich.ccc.plist
[loaded] com.fitbit.fitbitd.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.pgp.framework.PGPwde.plist
[loaded] com.pgp.wde.pgpwded.plist
[not loaded] com.qdea.syncproxhelper.plist
[loaded] PACESupport.plist
Launch Agents:
[loaded] at.obdev.LittleSnitchNetworkMonitor.plist
[loaded] at.obdev.LittleSnitchUIAgent.plist
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.CS4ServiceManager.plist
[loaded] com.adobe.CS5ServiceManager.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.pgp.pgpengine.plist
[loaded] com.wacom.wacomtablet.plist
[loaded] net.culater.SIMBL.Agent.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.ARM.ad895013aeb33ea6e968d9fdc06c0eb42c7c2a5229d98d64ad002716.plist
[not loaded] org.virtualbox.vboxwebsrv.plist
[loaded] ws.agile.1PasswordAgent.plist
User Login Items:
iTunesHelper
ScanSnap Manager
ProfileReminder
PGP Engine
3rd Party Preference Panes:
A Better Finder Preferences
Flash Player
Java
WacomTablet
Internet Plug-ins:
AdobeExManDetect.plugin
AdobePDFViewer.plugin
AmazonMP3DownloaderPlugin.plugin
AmazonMP3DownloaderPlugin101736.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
googletalkbrowserplugin.plugin
JavaAppletPlugin.plugin
npgtpo3dautoplugin.plugin
o1dbrowserplugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
WacomNetscape.plugin
WacomTabletPlugin.plugin
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin.plugin
WebEx64.plugin
Bad Fonts:
None
Top Processes by CPU:
15% WebProcess
10% WindowServer
8% Finder
5% backupd
4% activitymonitord
2% SystemUIServer
2% EtreCheck
1% diskimages-helper
1% hidd
1% mds
Top Processes by Memory:
1 GB Adobe
819 MB WebProcess
311 MB Mail
295 MB Safari
254 MB mds
188 MB WindowServer
147 MB quicklookd
115 MB Finder
74 MB BBEdit
66 MB PluginProcess
Hey Sally,
We have an article that outlines a few troubleshooting steps if your Mac is running a bit slowly.
OS X Lion: If your Mac runs slowly
http://support.apple.com/kb/PH3915
If you find your Mac is running slowly, check any open applications to make sure they’re compatible with your computer. Or you may need to increase your hard disk space or repair your hard disk.
An application you’re using may require more memory than your computer has. To see how much memory your computer has, choose Apple menu > About This Mac. See the documentation that came with the application to find out what it requires. To find out how to increase your computer’s memory, see the documentation that came with it.
Quit any application that isn’t compatible with your computer. For example, an application may require a different processor or graphics card. See the documentation that came with the application to find out what it requires.
To see what processor your computer has, choose Apple menu > About This Mac.
To see what graphics card your computer has, choose Apple menu > About This Mac, click More Info, and then click Displays.
There might not be enough free disk space on your computer’s startup disk. To make disk space available, you can move files to another disk and then delete files you no longer need on the startup disk.Increase disk space
Quit any applications you’re not using.
If none of these suggestions work, you may need to repair your computer’s disk in Disk Utility.Repair a disk
Hope this helps,
David
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Specs:
Mac OS X 10.10.3
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Intel Core i7 2 GHz
16 GB 1600 MHz DDR3
AMD Radeon HD 6490M 256 MB
500 GB SATA hard drive
I would be very thankful for every kind of help.Thanks for the fas answer thomas_r
Here's the report
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 145 - SN = D86113103D8DGDLAM
Video Information: ℹ️
Intel HD Graphics 3000
AMD Radeon HD 6490M - VRAM: 256 MB
Color LCD 1680 x 1050
SA300/SA350 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:6:57
Disk Information: ℹ️
Hitachi HTS725050A9A362 disk0 : (500,11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 100.00 GB (20.62 GB free)
Conrad (disk1) / : 398.88 GB (283.40 GB free) - 9 errors
Core Storage: disk0s2 399.25 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Razer Razer Copperhead Laser Mouse
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
[not loaded] com.roxio.TDIXController (1.7) [Click for support]
/System/Library/Extensions
[loaded] com.avira.kext.FileAccessControl (1.0.0d1 - SDK 10.9) [Click for support]
Launch Agents: ℹ️
[loaded] com.avira.antivirus.general.agent.plist [Click for support]
[loaded] com.avira.antivirus.ipm.ui.plist [Click for support]
[loaded] com.avira.antivirus.notifications.agent.plist [Click for support]
[loaded] com.avira.antivirus.odscan.default.plist [Click for support]
[loaded] com.avira.antivirus.scheduler.agent.plist [Click for support]
[running] com.avira.antivirus.systray.plist [Click for support]
[loaded] com.avira.antivirus.telemetry.agent.plist [Click for support]
[loaded] com.avira.antivirus.update.default.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[failed] com.avira.antivirus.dbcleaner.plist [Click for support]
[failed] com.avira.antivirus.ipm.loader.plist [Click for support]
[running] com.avira.helper.watchdox.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
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User Login Items: ℹ️
Dropbox Programm (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 8 Update 45 Check version
Default Browser: Version: 600 - SDK 10.10
Safari Extensions: ℹ️
AdBlock
Turn Off the Lights
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Conrad: Disk size: 398.88 GB Disk used: 115.48 GB
Destinations:
My Book [Local]
Total size: 1.50 TB
Total number of backups: 75
Oldest backup: 2011-06-22 13:46:18 +0000
Last backup: 2015-05-03 18:10:00 +0000
Size of backup disk: Excellent
Backup size 1.50 TB > (Disk size 398.88 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
2% savapi
1% fontd
1% avguard-ondemand-mgmt
0% AV_Systray
Top Processes by Memory: ℹ️
804 MB kernel_task
344 MB savapi
328 MB avguard.bin
311 MB mdworker(11)
262 MB Safari
Virtual Memory Information: ℹ️
9.08 GB Free RAM
6.92 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
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