Lion won't even begin downloading from app store?!?!

I purchased it in the app store and it immediately debited my account for the cost (of course).
When I click on install I simply get "0 bytes of 3.74 GB - Less than a  minute remaining" AND IT NEVER CHANGES.
After a while I get red letters next to the INSTALL icon that simply states "An error has occurred"  (Really?  Derrr...) and the icon disappears from my launch bar.
If I click INSTALL again, the red message stays there, the Lion icon in the launcher just sits at "waiting..."
So now support simply states "well, you'll have to keep trying or take it into a service center".  ARE YOU KIDDING ME?!?!
It's been OVER 12 hours of absolutely NOTHING for $30.
Has anyone had this issue?  How can it be fixed?  I've waited patiently for Lion since the Keynote and now I can't even get it to download!
Remember that line Steve said in the Keynote... we've all heard it before... "it JUST WORKS"... I cry foul, FOUL!
I'm a NEW Apple owner.  Not such a great first impression I have to say.
Help?

Hi Thanks for the update. Apple say my speed is fine I have ADSL and have downloaded FCP 10 , motion, compressor all without any issues.
For me to drive to a store is about 80k and then likely I would have to leave it with them, so 4 trips and a BIG disruption for me. There has to be an easier solution to this, after all its just a download file!!
I have plugged in the Ethernet cable as well.
PS I am in New Zealand South Island Central Otago Apple stores are not that common :-(

Similar Messages

Maybe you are looking for