Liquid spill on keyboard. Certain keys not working. Any inexpensive repair? re

Water spill on the keyboard of my Mac Book Air. Now certain keys not functioning. A Mac friend suggested submerging in rice upside down to dry out. Didn't work. Warranty expired. Help!

Yes, the "magic rice trick" doesnt work.
inexpensive repair? No.
Liquid spills, why your MacBook chassis is a one-way valve for spills
After a substantial spill many people will turn their notebook upside down and shake it, not only does this not work, but it spreads liquid havoc throughout your machine and makes things often as bad as possible.
The keyboard itself acts like a one way valve in the case of a substantial liquid spill. While liquid pours into the bottom chassis easy, it does not come out easily at all, and in the case of any spill, most of it will not come out by turning it upside down. Disconnect all power and contact Apple for diagnostics and repair.
Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
In case of a spill, damage estimates are impossible,.....anything can be fixed, without question.......the question is cost.
contact Apple for in shop diagnostics and cost estimation ....possible parts replacement.  

Similar Messages

  • HP 15-d069wm TouchSmart Notebook PC keyboard certain keys not working

    Certain keys (space bar, left shift key, z, x, c, v, b, n, m , comma, period, /) and number keys (1, 2, 3, 5, 6, 9) on the keyboard of my laptop are not working. I already tried to do several hard resets (disconnecting power supply and taking out battery) but that didn't help. I also "uninstalled" the keyboard using the device manager, that didn't work either.
    The laptop was bought in June 2014. I'm using an external USB keyboard right now.
    Any ideas how to fix that issue?
    Thanks!

    Hello @sonja77,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that certain keys on the keyboard of your computer are not working as they should, and I would be happy to assist you in this matter!
    To restore the function of your notebook's keyboard, I recommend following this document on Notebook Keyboard Troubleshooting (Windows 8).
    Please re-post with the results of your troubleshooting, and I look forward to your reply!
    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • Wired Keyboard Certain Keys not Working?

    The keys 3 e d do not work.
    It however does work in Bootcamp.
    The keyboard was functioning fine yesterday.
    I have not spilled anything on it. Restarted my iMac multiple times, changed usb ports, and unplugged everything else but my mouse and keyboard.
    Nothing fixed it so far.
    Lion OS X version 10.7.4

    Definitely sounds like a hardware fault in the keyboard to me. I assume it's the same whichever USB port it's connected to? (and if you plug it into another Mac, too)?
    Of course, as that keyboard is glued together in final assembly, it's completely unrepairable.
    If it's a reproducible fault (and new anyway): take/send it back for replacement. You shouldn't have any trouble with Apple arguing.

  • Apple wired keyboard - certain keys not working with shift

    I treated myself to a new Apple wired keyboard MB110B/A for my mac mini.
    My previous keyboard worked fine, however the new keyboard causes the computer to enter the Hardware Test mode every time the computer is restarted. The computer only starts normally without the keyboard connected (or with my old keyboard connected).
    Once the computer has started, if I plug the new keyboard in, it appears to work normally with the following exceptions. The following keys do not register when the "shift" key is pressed: 2, w, s, x. This fault does not occur with my old keyboard.
    As these keys are in a line, I think there may be a wiring fault inside the keyboard. If so, would this explain the computer entering Hardware Test mode every time it is started with the keyboard connected?
    Thanks in advance.

    Definitely sounds like a hardware fault in the keyboard to me. I assume it's the same whichever USB port it's connected to? (and if you plug it into another Mac, too)?
    Of course, as that keyboard is glued together in final assembly, it's completely unrepairable.
    If it's a reproducible fault (and new anyway): take/send it back for replacement. You shouldn't have any trouble with Apple arguing.

  • Wireless keyboard some keys not working

    wireless keyboard some keys not working need help

    Please do a SMC reset, if that does not work the first time please do it 2-3 more times. You can find instructions at:
    https://discussions.apple.com/docs/DOC-3603

  • 6630: Certain Keys Not Working

    For some reason, my Nokia 6630 has certain keys not working. Actually, sometimes they work and sometimes they don't. I doubt it's a cover problem, because even when I take it out, the keys still don't work.
    The "1", "3", "C", Left, and Up don't work at all, and it's annoying. Some help, please?

    The phone is too old and I think it has no FW upgrade in NSU.
    I guess this could be a hardware fault. Better if you go to service point.
    But before that have you tried a hard reset?*#7370#.
    [It will clean up the phone memory, so better back up by PC Suit).
    Care points:
    UK
    http://www.nokia.co.uk/A4228006
    Europe:
    http://europe.nokia.com/A4388379
    Elsewhere:
    http://www.nokia.com and select your country.

  • Keyboard: some keys not working

    Some keys not working.  Need help/suggestions.  Not great with computers so PLEASE give details/steps re: how to do what you suggest - thanks!
    Details: intel based iMac running snow leopard 10.6.8.  Apple wireless/bluetooth keyboard (came with the iMac).
    Some keys suddenly stopped working:  space, tab, capLock, option key to the right of space bar (one on the left works), down arrow
    The problem happens in various programs (safari, pages, etc)
    The keyboard is fine on another iMac
    A different keyboard is fine on this/the involved iMac
    (nutshell: keyboard works fine - computer works fine, unless they're together)
    Here's what's been tried/checked:
    -checked the settings for universal access ("mouse keys" are off) and checked for any bluetooth keyboard shortcuts.
    -in system preferences "speech" is not set for "speak selected text when the key is pressed" - this is not checked/selected
    -tried creating a new user but had the same issue so it's computer-wide rather than just a user account
    -removed the keyboard and reconnected (using the +/- signs and "disconnect" and putting in a new code of numbers to pair keyboard)
    -language/text is set for english
    -did the keyboard viewer and the keys in question did NOT highlight when pressed (but don't forget the entire keyboard is fine on a different computer so thekeys aren't the issue)
    -"slow keys" is turned off re: keyboard in system preferences.
    Any help is welcomed.  It's frustrating knowing the keyboard works, just not with this computer.  Please help.  Many thanks!

    yes - not sure how this works...if you can see my original post there are a lot of details in there.  If you can't...
    nutshell: the keyboard works on a different iMac
                 a different keyboard works on this/the involved iMac
                 I tried to create a different user and the keyboard still does not work so it is computer-wide
                 I also removed the keyboard from the computer (using the +/- symbols and disconnecting and then repairing it.  The problem remained
    Thanks for any help.  It's crazy that the keyboard is fine and the computer is fine but together, there's the problem.
    Thank you!!!

  • Certain keys not working after formatting......

    I recently formatted my laptop and reinstalled Windows XP and all the drivers.
    Everything is fine except 2-3 keyboard buttons are not working (@ and \ keys are not coming). It is due to wrong/missing driver or some other setting is there?
    Do laptops need key board drivers? I installed all the drivers I had in the bundle.
    Any ideas what it could be for Compaq C794wu? (XP)
    This question was solved.
    View Solution.

    I mean, the keys are working, but the output is different.

  • Certain keys not working on keyboard

    When attempting to hit the "O" key and or the "P" key it hits the letter above and or around the requested keys. Does anyone else have a problem when attempting to text someone and you can't hit either key? Extremely frustrating!

    Yes, the "magic rice trick" doesnt work.
    inexpensive repair? No.
    Liquid spills, why your MacBook chassis is a one-way valve for spills
    After a substantial spill many people will turn their notebook upside down and shake it, not only does this not work, but it spreads liquid havoc throughout your machine and makes things often as bad as possible.
    The keyboard itself acts like a one way valve in the case of a substantial liquid spill. While liquid pours into the bottom chassis easy, it does not come out easily at all, and in the case of any spill, most of it will not come out by turning it upside down. Disconnect all power and contact Apple for diagnostics and repair.
    Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
    After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
    There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
    Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
    In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
    In case of a spill, damage estimates are impossible,.....anything can be fixed, without question.......the question is cost.
    contact Apple for in shop diagnostics and cost estimation ....possible parts replacement.  

  • Keyboard - some keys not working? (Didn't spill anything though)

    Hi - I am a new apple user (iMac Intel core 2 duo 24" screen) using Mac OS x 10.4.11 operating system. I have been learning it for about a month now. All of a sudden, only "some" of the keys won't work on my keyboard. THe numeric pad keys for number 4,5,&6 do not work. If you press them, nothing happens. Also, more importantly, the right "shift" key doesn't work. I am the only user and nothing was spilled on it. It has been working all along, and nothing was changed. Just to be sure, I checked the keyboard, mouse, shortcut, etc. settings, and everything (that I know of) is set right. Any idea what it could be?? Also, what is the best way to learn everything you can if you don't know a lot about the mac? The classes they offer? or ?? Thank you so much

    Hi, welcome. As for the keyboard take it back to an Apple store/retailer and get it exchanged if under warranty. I have not heard of those particular keys just not working. The best way to learn about the mac is to...use it. Assign yourself some projects, play some games. There are lots of trial/freeware programs if you don't have the latest photoshop or quake. You'll run into things you're not sure about so that is where you'll learn. Check your systems Help and/or ask questions at the appropriate forum. Have fun.

  • HP Chromebook 14" Keyboard issue certain keys not working -- fix--please read!

    I had a problem with my HP Chromebook's keys intermittently not working--the y, m, n, etc.  They would work, then not work, and it was very frustrating esp to log in b/c I could not get my password typed in. I thought I would need a new keyboard, but my wonderful ex husband thought we should try clean and reseat the keyboard connector to the motherboard.  The top panel assembly was removed (after removing the bottom case screws)..   ----see http://support.hp.com/us-en/product/HP-Chromebook-14-x000/7277301/model/7547744/product-info?lang=en&cc=us HE cleaned the keyboard connector with isopropyl alcohol, and re-connected that connector and it worked. This may not work for everyone, but try this b/f you buy a new keyboard.  

    I had a problem with my HP Chromebook's keys intermittently not working--the y, m, n, etc.  They would work, then not work, and it was very frustrating esp to log in b/c I could not get my password typed in. I thought I would need a new keyboard, but my wonderful ex husband thought we should try clean and reseat the keyboard connector to the motherboard.  The top panel assembly was removed (after removing the bottom case screws)..   ----see http://support.hp.com/us-en/product/HP-Chromebook-14-x000/7277301/model/7547744/product-info?lang=en&cc=us HE cleaned the keyboard connector with isopropyl alcohol, and re-connected that connector and it worked. This may not work for everyone, but try this b/f you buy a new keyboard.  

  • Water Spill on Keyboard Space Bar Not Working

    Greetings,
    One of my employees recently spilled a cup of water on their keyboard. I unplugged the keyboard, shook the water out of it and it seemed to work fine. A few days later, I was informed that the "space key" was no longer working.
    Is there anything I should try to repair it? I am used to being "hands on" with repairs to our systems (we have about 30 Mac's on site). But, I wasn't sure if spills are considered irreversible damage to keyboards, etc. Any suggestions?
    Thanks,
    Chip Henley
    Administrator
    CBS Press, Inc.
    [email protected]
    1Ghz eMac G4   Mac OS X (10.3.9)   Systems administrator for printing company.

    Don't use the dish washer trick with an eMac keyboard (the Mac keyboard with the nice crumb and liquid catching clear under-tray). I recently had a spill on my keyboard and decided to take apart the keyboard to investigate why some of my old keyboard cleaning tricks were not working. On disassembly I discovered these keyboards are not like the keyboards of yester-year.
    Old keyboards were simply a rigid printed circuit board (PCB) and then the keys over it that pressed down and shorted traces on the PCB to make a key stroke. hen those got dirty you could very easily literally wash them, let them dry and continue to use.
    These newer Mac keyboards do not use the same method. Now they have a few layers of thin flexible plastic sheets with traces imprinted in them. Several of these are sandwiched together. The keys above press down and make contact and also press the layers of contacts together.
    The problem with the new method is once you get liquid in there, the liquid seeps between the thin plastic layers and simply sits forever with no air flow to dry out the liquid. So once you get liquid in there, it will either never dry out or take a very long time (months minimum) to dry out.
    Once you get liquid in there, about the only solution is to pull the keyboard apart and separate all the layers and let them air dry or wipe them down. It is a PITA since each key has a little rubber dome that goes over each spot and they are not attached to the keys, so you have to put the layers back together, then put each of those 100+ rubbers in place then attach the backing rigid piece without moving any of the rubbers. It takes a fair amount of time.
    My keyboard still doesn't work 100%, so I will buy a new one one of these days. Next time, I won't even bother with trying to clean it. I will just spend the $29.95 and get a new one.
    Patrick

  • Certain Keys not working - Softwarewise!!

    I have a 12" powerbook, german keyboard layout and I have a problem with my "Umlaut U" key and my Arrow-up key. But only in certain applications and also not permanently. Sometimes they work, sometimes not. Its not a hardware problem due to the fact that the keys immediately respond when i switch to another app.
    any ideas here?

    Hi ChristoMac,
    Welcome to the HP Forums!
    I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that your keyboard does not always respond when pressing certain keys.
    Have you done all your Windows updates?
    Have you tried The HP Support Assistant to help with HP updates and resolving issues?
    Windows 8 has a built in troubleshooter.
    Press the Windows key + C to open charms
    Type troubleshoot keyboard in the search bar and press enter.
    Follow the on screen prompts.
    Here is a link to Notebook Keyboard Troubleshooting (Windows 8).
    There are two bios updates, have you done those yet?  HP ENVY dv7-7304tx Notebook PC Drivers
    Here is a link to Updating the BIOS to assist you in that process if needed.
    Please let me know the results.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • Certain keys not working envy dv7-7304tx

    My keyboard will occasionally lose the ability to register certain keys when pressed. In particular, the top row of number keys will frequently stop working. For instance, at the moment the five, six and dash will not work, and fifteen minutes ago none of the numbers in the top row would. The right-side number pad also will occasionally not work. After a short time everything will work again normally, but it happens pretty frequently and can be very frustrating if you need some work done in a hurry. 
    As I write this, I've tried the 5 and 6 keys and they're working now, but when I started to write it they would not. Has someone else had similar issues? Is it the hardware or something I can address myself?

    Hi ChristoMac,
    Welcome to the HP Forums!
    I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that your keyboard does not always respond when pressing certain keys.
    Have you done all your Windows updates?
    Have you tried The HP Support Assistant to help with HP updates and resolving issues?
    Windows 8 has a built in troubleshooter.
    Press the Windows key + C to open charms
    Type troubleshoot keyboard in the search bar and press enter.
    Follow the on screen prompts.
    Here is a link to Notebook Keyboard Troubleshooting (Windows 8).
    There are two bios updates, have you done those yet?  HP ENVY dv7-7304tx Notebook PC Drivers
    Here is a link to Updating the BIOS to assist you in that process if needed.
    Please let me know the results.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • Keyboard wireless key not working after upgrading to windows 8.1

    Hello,
    I am having hp pavilion dv6-6165tx notebook, where keyboard having a wireless button that turns ON and OFF all wireless devices, After upgrading to windows 8.1, HP Connection Manager is not getting installed, as well as Key is not working, key color turns red and white but no action is performed.
    Kindly suggest me some solution.
    Note: HP Doesn't provide drivers for windows 8/8.1 ONLY WINDOWS 7 for hp pavilion dv6-6165tx.
    Thanks.

    Hi @Jayesh_Bhadja ,
    Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv6-6165tx Notebook and the Wireless keyboard not working correctly. Here is a link to troubleshoot the keyboard.
    The HP Connection Manager is something that is for Windows 7 not Windows 8.1. I would uninstall this from your Notebook.  Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that need updating. It has a troubleshooting tool in this.
    Make sure all your updates have been completed. I would try restarting my Notebook a few times.
    If that does not help I would uninstall the keyboard from the Device manager.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Maybe you are looking for

  • How to put sent mails in different folders

    Hi, I just started experiencing this issue with Mail.app since I subscribed to MobileMe. I added more than one email addresses in the mobileme account, made the folders and rules to move the received mails to their proper folders. Receiving is now we

  • Why use the symbol "|" here?

    Why use the symbol "|" here? SQL> @D:/temp/emp_package.sql|

  • New iTunes update gave me 2 viruses?

    Not sure whats going on but while i was installing the new update for iTunes, Quicktime, and mobileme my anti-virus freaked out and says i new have 2 Trojan horse droppers on my computer. Anyone know anything about this? Help on this matter would be

  • Dynamic DataGrid Issues

    I have a data grid that is updated via streaming data every 5 seconds.  However, when the datagrid updates, all of the user's selections/sorting gets wiped out and the data resets. Right now the data is bound to an array directly returned from my ser

  • IPhoto import finder file structure sort by date taken

    Hi! I'm switching from iPhoto11 to Aperture. I've imported my iPhoto Library via the Import menu asking Aperture to Copy the photos. File structure in the finder in important for me for further usage so I checked the "Aperture Library" package conten