Liquify filter gives an error message

Hi there i am having trouble with my adobe photoshop. when i click on liquify filter it will bring up the page (you cannot see me picture) it is just a square with grey and white sqaures. it then comes up straight away saying "adobe photoshop has stopped working" why is this?
Thankyou

Hey there my pc has crashed in the last couple of days so i have had go purchase a new one. I baught photoshop cs6 last year in july and i now need to re-install it onto my new pc. I no longer have the serial code saved in my emails i have my reciept and product code for proof of purchase if needed.
Also at the time i purchased photoshop i was studying and i am no longer studying now how can i get past this point when re installing as it asks for student i.d?
Thankyou for your help
Date: Thu, 13 Jun 2013 08:27:42 -0700
From: [email protected]
To: [email protected]
Subject: Adobe photoshop liquify
    Re: Adobe photoshop liquify
    created by jworthin in Photoshop for Beginners - View the full discussion
I suspect your Video card driver is old. Please cut and paste your Photoshop > Help > System Info here. It will help us figure out what is wrong.
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