LIS Extractor Missing Data

I am using 2LIS_18_I0TASK to extract data into BW.
If the record(notification) in SAP is created directly in SAP via tcode then I get all the bespoke fields as well as the SAP standard ones.
If the record(notification) in SAP is created via an interface into SAP then I dont get any of the bespoke fields but do get the SAP standard ones.
I can see the data in the underlying tables in both cases and all the fields are in the extract structure MC18I00TSK.
Any suggestions on how to fix this?
Thanks

hi yosuf,
Pl go to OVL2 ( Maintain shipping point determination ).for the combination of
shipping conditions ( from customer master, shipping tab) +
loading group ( from material master) +
plant ( delivering plant )
> shipping point
Maintain this.  Your issue will be fixed.
Pl reward if useful.
Thanks,
Sadhu Kishore

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