Liscense Agreement pops up, then iTunes shuts down

I just got an iPod today, and after downloading iTunes (the most recent one on the apple website, I found that it doesn't work properly. I've read through soome of the discussions, but mine is acting a little differently than anything I read. When I click on the shortcut, the "iTunes Liscense Agreement" pops up for a split second, then it disappears before I have a chance to click the "I Agree" button (let alone read the darn thing). I'm running Windows XP and this is my first experience with th iPod...please help! Thanks.

This has been a much reported problem for the last month or so, and the usual cause seems to be certain types of malware and/or spyware.
Download EWIDO anti-malware and run a scan on your machine. If it finds some malware, remove it. You may need to reboot into Safe Mode and scan from there in order to be sure you get it all.

Similar Messages

  • Downloaded videos play for 10 seconds then iTunes shuts down

    Have downloaded 2 videos from Music Store. They work well on my new iPod 30GB, but will not play on my PC. Reasonably good spec PC - AMD Athlon XP2000+ processor, 512 RAM, 128MB Graphics RAM (nVididia GeForce fx5200)and I have no problem playing DVDs on my PC. The video clips play for 10 seconds then iTunes shuts down giving my a Windows error message. Any thoughts?

    Since downloading the video from iTunes Music store my songs downloaded from Nusic Store will no longer play either. It prompts my to enter my password (which I have checked and changed) but they still will not play

  • Ipod will not go past 'backing up ipod' when syncing and then itunes shuts down???

    hi, need help, have tried re-installing itunes and is failing to work. i can sync the ipod touch (1st gen) to my laptop but cannot snyc it to my boyfriends laptop as it is his. on his it just gets as far as 'backing up ipod' and then an error message appears and itunes shuts down. any help or ideas??? getting pretty annoyed with this. Thanks

    Also see:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

  • [Solved] Loud pop noise, then laptop shuts down

    So, I heard a loud "pop" noise like what happens when the power goes out, my laptop shut down. When I turned it back on, it didn't show that it was charging. So, I plugged in another power supply, when I used another one, it showed that it was charging. So, did my power supply go bad, and will msi replace it?

    I agree with this one. If AC adapter is from them too just like the laptop (some don't provide AC adapter mostly on used one) then they should replace it. It will be considered a factory defect.
    Quote from: Svnyster;109620
    Sounds like it may be a blown capacitor. As long as you're still under warranty, MSI should replace the failed AC adapter. I'd say to just contact their support and see what they say.

  • Error and then Itunes shuts down

    When ever I download a video to my new ipod it makes it almost to the end then I recieve an error message. Something about itunes has encountered an error and must shut down do you want to send a report ...... How can I fix this! apple doesn't seem to be much help they just keep sending me back here to see what i can find

    Does this help?
    Why Am I Unable To Transfer Videos to My iPod?
    Is it a purchased video, or homegrown?
    Video FAQs

  • Ipod starts synchiing then itunes shuts down

    hello all
    i have a problem with my itunes, i plug in my ipod (it recognizes it and starts syncing) but after a few moments it tell me itunes has detected a bug and must shut down. Result: cannot synch ipod.
    this does not happen when i don't plug the ipod in (itunes works fine then)
    this has happened to me before- then i updated the software and all was good, but know i am all updated and connot figure out how to fix this.
    help please

    Also see:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

  • After itunes software update on vista, itunes shuts down - any help?

    After I update itunes, Windows says that it needs to shut down the application due to an unexpected error.  Windows support says to repair itunes.  I process the repair, then itunes shuts down "unexpectedly" again.  Windows supports says to repair again. Same circle..... itunes never works.  I am using Vista.  Any thoughts?

    I did this and it still gave me the microsoft error " itunes has stopped working.  A problem caused the program to stop working correctly.  Windos will close the program and notify you is a solution is available".  same circle again.

  • ITunes shuts down when I connect my iPod 30gb

    I desperately need help. Recently my computer crashes and I reformated it. So I had to reinstall iTunes. Ever since then iTunes shuts down when I connect my iPod 30gb. A windows error message appears saying iTunes has encountered a problem and needs to shut down. I am unable to update my iPod which drives me crazy. Somebody please help!
    I browsed through some threads which have similar problems as I do, but I am unable to reply in any. It says: This topic has been archived - replies are not allowed.
    There's this thread here about the problem I am facing but I doesn't seem to understand the solution to it.
    http://discussions.apple.com/thread.jspa?messageID=1630589
    Can somebody please help me?

    A windows error message appears saying iTunes has encountered a problem and needs to shut down.
    let's get a crash log from itunes, and send it to the Apple engineers for a look.
    Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
    drwtsn32 -i
    And hit return.
    This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
    prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
    Generate the crash, collect the crash log, and and send it as an attachment to this email address.
    in the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - the version of Windows you are using (mention service packs)
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

  • ITunes shuts down when I try to purchase songs

    When I click "buy album" it connects to the store, and then iTunes shuts down. It also shuts down when I try to "check for purchases." I am running the newest version of iTunes. It also did this with my previous version.
    Real Player also shuts down, when I download videos.
    I have re-installed both iTunes and real player around 5 times. So that will not help.
    Powerbook G4    

    In addition to the other requested information, when was the last time ... or perhaps this will be the first time, to run Preferential Treatment to ensure your preference files aren't corrupt? If you can download it, it's at http://www.jonn8.com/html/pt.html. If you have OnyX, you can check your preference files using it, too.

  • When I try to play a purchased TV show, iTunes shuts down

    I purchased a full season of Private Practice from the iTunes Store; it downloaded fine. But whenever I try to play an episode, I am asked again to authorize my computer (which is already authorized) and then iTunes shuts down.
    Frustrating!!! Anyone else dealing with this issue?

    Open your QuickTime control panel (either via the Control panels, or by going "Edit > Preferences > QuickTime Preferences" in the Quicktime Player). In the Advanced tab, uncheck Enable Direct3D video acceleration:
    ... and click OK.
    Quit the QuickTime Player if you have it open. Restart the PC and try watching the videos in iTunes again. Do they play now?

  • I just subscribed to IHome but when it tries to gather information about my music library, I get an error message that my Itunes is not responding and then it shuts down. Has anyone else had this problem?

    I just subscribed to IHome but when it tries to gather information about my music library, I get an error message that my Itunes is not responding and then it shuts down. Has anyone else had this problem?

    Thanks so much but none of that helped.  It was driving me crazy because it would back up another external drive.  I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
    Thank you for your help and replying to this.  Guess I made my own issue!

  • When i add a cd to my library and then try to up load it in match my itunes shuts down

    when i add a cd to my library and then try to up load it in match my itunes shuts down with a error message saying itunes has stop working and windows is shutting it down. HELP

    Ok, since Windows 7 and iTunes at 64 bit both work there must be another source, either:
    - Some form of corruption with the iTunes library - to resolve, hold down shift key while starting iTunes create new library, import Song files and repeat CD import on that library.
    or
    - 3rd party software intervening - most likely culprits are Windows native and/or 3rd party security software - worth switching these off - restarting Windows and trying again to eliminate each in turn.
    In parallel - would suggest you also post issue on iTunes for Windows forum since this is not an iTunes Match issue.

  • ITunes shuts down when I try to play video

    Every time I try to open a TV show or movie on my iTunes, a window pops up that says "iTunes has stopped working."
    And then it shuts down. Anyone have any crafty solutions for me? Is it my fault? Did I anger the gremlins, or do I just need to download something?

    Correction: Movies play just fine. Apparently it's only the tv shows that kill my iTunes. Any help is much appreciated.

  • Itunes shuts down while using

    When in iTunes if I try to change info such as song name while in the music library I get a 'send error report' messege and iTunes shuts down. I acctually I don't have to change anything just click in the field and when it turns blue which indicates I can start typing I get the windows error box pop-up. This started after the update 11.1.0.126 but I just saw the problem today as I rarely need to rename a song  or other data.

    Try this and see if it helps.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • I receive an error and iTunes shuts down every time I try to sync my iPhone

    Every time I try to sync my iPhone, I receive an error and iTunes shuts down. I have uninstalled and reinstalled iTunes at least 3 different times and still no luck. Any suggestions please.

    Thanks for the answer. The sync process goes well until the last step,(5th) when iTunes try to syncing pictures. At that point I got an error message telling me that iTunes doesen’t work properly. “Windows tries to find a solution to the problem” ...and then the program shuts down. I remember that I tried to include videos in the Photo tab just before it all happend, so I think that is the issue here.
    The problem is that i dont know how to uncheck include videos option since the program stops working. Is it something i can do without having my iPhone connected? I Saw that some have installed older versions of iTunes to go around the problem and if that solves it all, at least for now... where can I download it?
    Thanx in advance. M

Maybe you are looking for

  • Unable to Communicate with Printer-OfficeJet Pro 8500 A910g

    I have used this printer for two years.  I suddenly started getting the "unable to communicate with printer" message.  I have turned printer on and off, turned wireless on and off, turned computer on and off and uninstalled and reinstalled the printe

  • NI-Profibus Comsoft Driver not working in built exe

    I've been using Profibus in ETS for a long time.  I just starting having a problems when I upgraded to 2011 SP1 f1.  The problem only occurs in built exe's.  I made a simple project (see attached) with the Comsoft example VI (DFP2_DP-SlaveExample.vi)

  • Using the SAX parser to split up a document to be processed by a DOMParser

    I need to process a potentially large document which could prove too large to be read into memory at once by the DOM parser. The document would look something like.. (sorry about the formatting - can't use tabs!) <Root> <Parent> <Child> <Blah........

  • Using XMLReader in a VB Script

    Hi, The code below works well for me in VB.NET, however, I need to perform this using VBScript. I have been unable to find any documentation or examples of how to create an object that references the XMLTextReader. All I can find is examples using th

  • MDM Syndication automatic error notification

    I am currently helping to design workflows for my client and one of their requirements is that they have some sort of notification workflow when a syndication fails. So far, it is my understanding that there is no method to track syndication errors o