Live cache failed

I got the error message of "Live chage failed" at run time. Even In the Live cache monitor also I am getting the status "Live cache Inactive". What is the reason for this error and how to rectify it.

Hi veeranan muthuppandi
As you mentioned, liveCache seems inactive. (liveCache is down)
So please start up livecache from LC10.
Best Regards
Keiji

Similar Messages

To remove warning message " CONNECTION TO LIVE CACHE FAILED"

Hi,
I am working on a stand alone SNC system , and I am testing it .
We have not installed Live cache in this system
We are creating master data directly in SNC system
never faced issue while creating location , Business partner
But while creating Product and location product as master go following warning message " CONNECTION TO LIVE CACHE FAILED"
once I click on CREATE , but if I press enter instead it takes me to following screens for master creation
We have even deactivate the live CACHe but still get this warning message,
H0w can i remove this warning mesaage and get in the following master creation screens directly
Regards
Manas Malhotra

Hi Experts,
IN the above issue i mentioned , forgot to tell you that once i try to save product or location product it again give me the same error and doent have the master
but once SNC is a stand alone system should save it even with out the live cache
there should be some setting to make this system not depended on live cache and still save all the data
please help with this
Regards
Manas

Live Cache Failed (DBM error)

Hi,
I am getting following error while starting live cache(LC10)
"Error DBMCLI_COMMAND_EXECUTE_ERROR when starting liveCache LC1 on server system"
Server: system
Users: SAPUSER
Logical Command: DBMRFC
Parameter: exec_lcinit restart
Name and Server     : LC1 - system
DBMRFC Function     : DBM_EXECUTE
Command             : exec_lcinit restart
Error               : DBM Error
Return Code         :     -24964
Error Message       : ERR_EXECUTE: error in program execution#
0,sap\lcinit LC1 restart -uDBM , -uDBA , -uSQL ,
liveCache LC1 (restart)
The liveCache state is OFFLINE
DBMServer 7.6.00   Build 029-123-130-265
starting LC1 into ONLINE
ERROR : restart not possible [please check knldiag!!]
ERROR : liveCache LC1 not started (see "d:\sapdb\data\wrk\LC1\lcinit.log")
In Transaction DB59 i tried connection test "Connect. test with "native SQL" ( LCA ) unsuccesful"
how to restart Live Cache again? what will be the problem?
regards
Thennarasu

Hello,
what's wrong with the hint you already got?
> ERROR : restart not possible [please check knldiag!!]
Check the knldiag and then we might be able to do something about this issue.
regards,
Lars

DBM Error return code -11 in LC10 Administration in SCM System Live Cache

Hello,
We have installed SCM 4.1 on Solaris on one box and LC 7.5 on another solaris box.
For kernel upgrade, we shut down Live Cache using LC10>administration on SCM server. After kernel patch, other patches for ABAP stack, we upgraded LC to SP11 build 35.
Since then, we get following error in LC10.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Name and Server : LCA - gva1073
DBMRFC Function : DBM_EXECUTE
Command : dbm_version
Error : DBM Error
Return Code : -11
Error Message : tp error: Terminating. [nlsui0.c 1934] pid
++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Also, in DB59, when we try to check connection, we get following error -
General Connection Data
Connection Name....: LCA
Database Name......: LCA
Database Server....: gva1073
tp Profiles........: no_longer_used
DBM User...........: CONTROL
Test Scope
1. Execute an external operating system command (DBMCLI)
2. Determine status using TCP/IP connection SAPDB_DBM (DBMRFC
command mode)
3. Determine status using TCP/IP connection SAPDB_DBM_DAEMON (DBMRFC
session mode)
4. Test the SQL connection (Native SQL at CON_NAME)
Application Server: gva1075_SCD_03 (
SunOS )
1. Connect. test with "dbmcli db_state"
Successful
2. Connect. test with command mode "dbmrfc db_state"
Unsuccessful
dbm_system_error
Name and Server : LCA - gva1073
DBMRFC Function : DBM_EXECUTE
Command : db_state
Error : DBM Error
Return Code : -11
Error Message : tp error: Terminating. [nlsui0.c 1934] pid
3. Connect. test with session mode "dbmrfc db_state"
Unsuccessful
dbm_system_error
Name and Server : LCA - gva1073
DBMRFC Function : DBM_CONNECT
Error : DBM Error
Return Code : -11
Error Message : tp error: Terminating. [nlsui0.c 1934] pid
4. Connect. test with "native SQL" ( LCA )
Successful
++++++++++++++++++++++++++++++++++++++++++++++++++++
Can anybody please help?
Thanks and regards,
Vaibhav

Hello Vaibhav,
while using transaction LC10, the error 11 "tp error: Terminating. [nlsui0.c ...]" occurs. The user authorization with tp fails and the application server cannot connect to the liveCache.
I assumed, that it's due to a library version mismatch, tp cannot use the liveCahe UNICODE libraries.
Please check, that the tp call at the command line works properly. And a dbmcli call in the transaction SM49 with the tp options
(dbmcli ::
-d <LC-SID> -n <LC-servername> -tpp <profile> -tpi <system-SID>
-tpc <connection - LCA/LDA> dbm_version)
works also properly.
I recommend you to update the liveCache client software on the Application server.
If you've got access to OSS/Service Market Place, then please take a look at note
649814 how to update the liveCache client software on the application server.
< Please also review the SAP notes 847736 & 831108 >
Before the liveCache client version will be upgraded on the application
server you can use the workaround by switching off the central authorization for the liveCache LCA/LDA connections:
In transaction LC10, choose Integration and deactivate the option Central authorization, then save.
If you are the official SAP customer, I recommend you to create the ticket to SAP on 'BC-DB-LVC' queue.
Thank you and best regards, Natalia Khlopina

Unable to login to Live Cache

Hi,
I've just completed an SCM 2007 Installation alongwith the live cache.
However, when I try to login to the LC using the dbmcli command (user control/superdba & the pwds. set during installation), it gives the foll. error:
-24950,ERR_USRFAIL: User Authorization failed.
Also, I'm not able to use LC10-->Live Cache Monitoring
Pls help, since it's extremely urgent.
Thanks a lot,
Saba.

Hello Saba,
-> For SAP liveCache documentation in English see the SAP note 767598.
-> In general, the error could be due the wrong password of the dbm user.
     For example, I created the database instance NLK with the control user and
    control password. If I will try to connect to the database with wrong password
    I will get this error ::
                                 dbmcli -d NLK -u control,test
                                 Error! Connection failed to node (local) for database NLK:
                                 -24950,ERR_USRFAIL: User authorization failed
-> You are running SCM 2007 < SCM 5.1 > system, therefore you are SAP customer.
    Please create the SAP ticket concerning this issue => we could logon via OSS and check the status of your system.
    Please set 'high' priority of the ticket, if it's extremely urgent.
    If it's the DEMO or PROD system you could escalate the message to 'VH'.
Thank you and best regards, Natalia Khlopina

Live cache lock handler not available

Hi we are frequently getting this error Live cache lock handler not available and this causes our process chains to fail.
Can anyone please explain in details what this error refers to and direct to any good links for error resolution.

Hello,
1. As SAP customer, you could create the SAP message to the component BC-DB-LCA and get SAP support.
2. If you set the flag 'activate livecache lock' in tcode /SAPAPO/MSDP_ADMIN for your planning area on SCM system, please run the connection test for the LEA connection in /ndb59 to check the LEA connection settings.
The liveCache installation guide has additional information about LEA connection.
Regards, Natalia Khlopina

Live Cache config prob!!!!!!

Dear All,
I have just installed IDES of SCM 5.0 and scheduled and released the default jobs from sm36. But from sm37 I can see that the jobs are getting cancelled .
1)" Connection to LiveCache Failed " .
2)" LiveCache Lock Server not Accessible " .
I have installed ABAP + JAVA and logged in client 001.
Please advice ........
Regards,
Souren

Hi Natalia,
Thanks for the reply.
Ours is win2k3 32 bit system where we have installed :
(1) Oracle 10.2 &
(2) SCM 5.0 server (Central System Installation).
During Installation, SAPinst asked for Live cache related details (eg, Live Cache ID - we have given LC1, Control user's Pwd etc) along with the installation DVD for the same - where we have given the DVD 51032259_11 (NW 2004s SR2 liveCache 7.6.0 Windows Server on IA32 32bit).
The installation completed successfully. Our SCM system id is SR3.
**Does this mean that Live Cache Server got installed ??
After the above installation, we have referred the "Installation - SAP liveCache Technology on Win - NW 7.0 SR2" and tried to do the post installation steps (Assuming that Live cache got installed )
We created the RFC user with all the authorizations as described in the SAP note for the same.
During the post installation step :
dbmcli d <SID> -u <controluser>,<password> db_offline,
we got the following error:
ERROR! Connection failed to node <LOCAL> for database <SID>:
Database instance not found.
We tried with both SR3 & LC1 as SID but the result is same.
Further, we tried the next post installation step using LC10.
After Integrating LCA,LDA & LEA, when we tried to "monitor" the Live Cache (by clicking the Live Cache: Monitoring button), we got the following error:
DBMRFC Function : DBM_CONNECT
Error :DBM Error
Return Code : -4
Error Message database instance not found
How should we proceed now??
Thanks & Regards,
Souren

Live cache install issue

hello expert,
I want to install a live cache server on a separate host, but failed more times, and got a same error messge every time as below,
Some database applications are probably still running.Check the log file sdbinst.log.
and the sdbinst.log file information :
starting preparing phase of package Base 7.6.00.29 64 bit
file C:/Windows/SysWOW64/drivers/etc/services not found
installation exited abnormally at Tu, Dec 29, 2009 at 09:23:36
I install live cache server on windows 2008 64bit.
how to slove this issue? can someone help me out? thanks in advance.

Sloved.

Error on starting Live Cache

Dear All
I have a SCM 7.0 application with Live Cache installed. The same was working fine till few days back.
However, now, when I am trying to start Live Cache using LC10, I am receiving an error as per the lcinit.log.
START *****************************
liveCache SCM (restart)
01.07.2010
11:09
Installation path is D:\sapdb\SCM\db
Operating system is Windows Server 2003 family
The liveCache state is OFFLINE
DBMServer 7.7.04 Build 029-123-196-543
Starting SCM into ADMIN
Starting SCM into ONLINE
ERR
-24988,ERR_SQL: SQL error
-902,I/O error
3,Database state: OFFLINE
Internal errorcode, Error code 9050 "disk_not_accessible"
20017,RestartFilesystem failed with 'I/O error'
ERROR : Restart not possible (please check KnlMsg)
ERROR : liveCache SCM not started
01.07.2010
11:09
END ******************************
Any suggestions
Regards
Lokesh

HI there,
why don't you take a closer look to what is in the message?
> Internal errorcode, Error code 9050 "disk_not_accessible"
> 20017,RestartFilesystem failed with 'I/O error'
> ERROR : Restart not possible (please check KnlMsg)
There is a problem with the liveCache disks.
This problem prevents that the liveCache can be started.
For more information you should look into the KNLMSG file.
Why don't you just do that?
The file will tell you what file is the problem and what kind of problem there is with the file.
regards,
Lars

Live cache COM routine ended with own error code 38

Hi Experts,
the process chain got failed and it is showing the error as error 38.when we are doing the analysis the error itself coming in the extractin level and it is showing as errors in the source system and not more than that. Please gimme some solution how to solve it.

Hello,
This is the object not found error for /SAPAPO/OM_PEGAREA
These error codes are generated if you try to access or manipulate an
object that cannot be found in the live cache (any more).
Normally this means that there is no object with the key (GUID) provided
by the ABAP.
Please execute the transaction /SAPAPO/OM17 inorder to resolve the
inconsistencies regarding missing pegkeys.
Best Regards
Barry

Live Cache DBM error

Hi,
Our Live cache log backup runs to tape, sometimes this may fail and our log area starts increasing, when we try to take a log backup uisng DBMGUI or DBMCLI we get below error.
ERR
-24988,ERR_SQL: SQL error
-104,DBM command impossible at this time
Can you please help how to resolve this ?, since it is something critical for us during our business close end,
Thanks,
Chetan

> Our Live cache log backup runs to tape, sometimes this may fail and our log area starts increasing, when we try to take a log backup uisng DBMGUI or DBMCLI we get below error.
Hmm... that is usually not the way it should work - I assume you're employing a third party backup tool here?
If not, than you definitively shouldn't create the log backup directly to tape.
Instead you should use the AUTOLOG backup to the filesystem and afterwards archive the backups to the tape.
> ERR
> -24988,ERR_SQL: SQL error
> -104,DBM command impossible at this time
Well, it means what it says: for some reason (e.g. there is already a backup running) you cannot start the backup right now.
For more detailed answers we need to see the log files of the database.
> Can you please help how to resolve this ?, since it is something critical for us during our business close end,
Hmm... what has your liveCache to do with your business (month?) end closing??
Anyhow, if something is important1, critical2 or urgent3 then the forum might not be the place to go.
In such cases always open a support message - there you've got guaranteed response times.
regards,
Lars
please don't blame me for adding the numbers to the three bad words above - this was the only way to get around the awkward content filtering of this forum
Edited by: Lars Breddemann on Sep 4, 2009 9:47 AM

Live Cache Monitoring. DBM_CONNECT DBM Error

Hi Gurus,
I have Installed TM7.0 system which is on NW7.0 with EHP1 on windows server2003 and Oracle DB. i have also installed SCM optimizer.
after i installed Live Cache, in transaction LC10 i have maintained the data in integration tab. When i click the 'liveCache : monitoring' tab i get the following error.
Name and Server     : TM7 - CTSGVCSAPBL07
DBMRFC Function     : DBM_CONNECT
Error               : DBM Error
Return Code         :         -2
Error Message       : ERR_USRFAIL: User authorization failed#
This implies that the connectivity to the MaxDB database is giving authoization error.
The user with which i have logged in(SAP logon) has the following roles -
SAP_LCA_ALL
SAP_BC_LVC_SUPERUSER
Thanks in advance
Sriram

Hi,
please take a look at SAP note 990602, specifically point 11; use transaction DB59 to check the connection to your liveCache instance.
From the error message you receive, it seems likely that the integration data (user/password combination) for your liveCache instance is incorrect.
Regards,
Roland

Installing Live Cache Server on SCM 4.1 system

Hi All,
I have installed an SCM 4.1 Abap + Java System and Live cache client was installed during SCM 4.1 installation.
I would like to install Live cache server and i have problems with it.
I have downloaded the following installation guide
SAP liveCache 7.5.0 For SAP SCM Server 4.1
Document Version 1.02 u2013 April 8th, 2005
Guide tells us to use installation master CD for installating Live cache Server but note 708118 tells us to use the CD 51031447
04 Nov 05 Windows AMD64: Start Installation from liveCache CD
Start the installation of the liveCache server or client from the liveCache
CD (number 51031447) and not from the installation master CD (number
51031443)
Upon checking the cd 51031447 i see SDBINST.exe and upon clicking it i get the following screen
Installation of SAP LiveCache Software
existing profiles
0: APO Livecache
1: Runtime for SAP AS
2: DB Analyzer
3: JDBC
4: Server
5: Loader
6: ODBC
7: All
8: None
Please enter profile id :
I select profile 0 and it comes back with another user input option
Im searching for a document which gives me the procedure for installing Live cache using SBDINST.exe
Regards,
Ershad Ahmed.

Hi All,
I went ahead with Option 0 and it asked me for Kernel file and i provided the files.
I checked logs in /sapdb/wrk directory and i see that Installation of SAP livecache finished successfully.
From LC10 i gave database connection name (LCA) and clicked on live cache monitoring and it comes back with an error
Name and Server : LCA - XXXXXXX (XXXXX = Server Name)
DBMRFC Function: DBM_EXECUTE
Command: dbm_version
Error: DBM Error
Return Code : -4
Errror Message: database instance not found.
Application Server: XXXXXX                     ( Windows NT )
1. Connect. test with "dbmcli db_state"
     Error! Connection failed to node XXXXXXX for database LCA: database instance not found
     External program terminated with exit code 2
2. Connect. test with command mode "dbmrfc db_state"
     Name and Server     : LCA - XXXXXXX
     DBMRFC Function     : DBM_EXECUTE
     Command             : db_state
     Error               : DBM Error
     Return Code         :         -4
     Error Message       : database instance not found
3. Connect. test with session mode "dbmrfc db_state"
     Name and Server     : LCA - XXXXXXXX
     DBMRFC Function     : DBM_CONNECT
     Error               : DBM Error
     Return Code         :         -4
     Error Message       : database instance not found
4. Connect. test with "native SQL" ( LCA )
     For detailed information, see the developer trace for work process:          1
From the OS level i gave command dbmcli db_enum and i get OK as reply.
Can someone please let me know how to resolve this issue.
Regards,
Ershad Ahmed.

ST22 timeout for all LC related transactions LIVE cache start stop working from LC10

Hi Team
we are a getting a ST22 timeout for all LC related transactions LIVE cache start stop working from LC10
LC version 7.9
OS AIX
SAP SCM 7
SDBVERIFY giving the following error
Checking package Redist Python
Checking package Loader
Checking package ODBC
Checking package Messages
Checking package JDBC
Checking package DB Analyzer
ERR: Failed
ERR: Checking installation "Legacy" failed
ERR: Group of directory /sapdb/data/config/install changed [0 =>
sdbregview -l is showing good.
any idea what might went wrong.
trying to use sdbverify -repair_permissions , but not sure about the exact syntax to use.
and it is not related to timeout parameter, we tested with different timeout values, but still the same error.
thanks
Kishore Ch

Hello Kishore,
you could check the sizing of the liveCache data.
* Report /SAPAPO/TS_LCM_REORG_SNP has checks of the SNP planning areas for superfluous objects.
* Delete old/temporary APO data.
* /SAPAPO/TS_LCM_REORG report checked TS superfluous objects.
If you didn't create the planning versions, copy of planning versions & data load to liveCache, then create the SAP message to check your system on the question of the dataarea usage.
If you have the long running APO transactions => performance of the SCM system has to be checked.
If you have the bottleneck in liveCache & could not solve the case by yourself => create the SAP message to BC-DB-LVC and get SAP support.
Best regards, Natalia Khlopina

Hi having a problem upgrading SCM 4.1 APO Live Cache

Hi I am new to SCM and I came into a project that was already started, I am doing a SUM upgrade and its at the upgrade of Live Cache I need to run the report /SAPAPO/OM_LC_UPGRADE_70 and perform all steps in section A. when I try to run the report it comes back "No shared library for the database with ID LCA" I checked LC10 and saw in the Settings that the database is still pointing back to the source system it was copied from. Like I said I walked into this in the middle the they are upgrading from SCM 4.1 to 7.0EHP3 on SQL 2012 and Windows 2012 so they built the 2012 Vm installed the Central services and when they installed the DB it was an attach / detach method and I installed the DB instance. Question should any of the file directories have come with the attach db there are no sapdb in the directories do I just install the live cache and that installs the maxdb and makes the directories /sapdb/ because I see them in the source system? I tried installing the live cache that came with the original system but it had errors.

Hi All,
I went ahead with Option 0 and it asked me for Kernel file and i provided the files.
I checked logs in /sapdb/wrk directory and i see that Installation of SAP livecache finished successfully.
From LC10 i gave database connection name (LCA) and clicked on live cache monitoring and it comes back with an error
Name and Server : LCA - XXXXXXX (XXXXX = Server Name)
DBMRFC Function: DBM_EXECUTE
Command: dbm_version
Error: DBM Error
Return Code : -4
Errror Message: database instance not found.
Application Server: XXXXXX                     ( Windows NT )
1. Connect. test with "dbmcli db_state"
     Error! Connection failed to node XXXXXXX for database LCA: database instance not found
     External program terminated with exit code 2
2. Connect. test with command mode "dbmrfc db_state"
     Name and Server     : LCA - XXXXXXX
     DBMRFC Function     : DBM_EXECUTE
     Command             : db_state
     Error               : DBM Error
     Return Code         :         -4
     Error Message       : database instance not found
3. Connect. test with session mode "dbmrfc db_state"
     Name and Server     : LCA - XXXXXXXX
     DBMRFC Function     : DBM_CONNECT
     Error               : DBM Error
     Return Code         :         -4
     Error Message       : database instance not found
4. Connect. test with "native SQL" ( LCA )
     For detailed information, see the developer trace for work process:          1
From the OS level i gave command dbmcli db_enum and i get OK as reply.
Can someone please let me know how to resolve this issue.
Regards,
Ershad Ahmed.

Live cache failed

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