Live!cam Voice bad sound quality

I bought a live cam voice two days ago and have had to get it exchanged already due to the appalling sound and picture quality. The original cam would not allow over 640x480 resolution for video, the picture was dark and muddy, the exposure control did not work at all and the sound was dreadful. The exchange cam works perfectly ie 280x960 resolution, picture bright and clear, exposure works fine however the sound is no better. I have to use my headset/microphone for anybody to hear me on skype and if I use it for video capture the sound is distant, dull and overlaid by a constant succession of clicks and pops.
This is what people report hearing when I talk to them online. The camera is sold as having "unrivalled audio and video fidelity".Video yes (after exchange) audio definately not. I hope I will not have to get the second cam exchanged as if I do I will not be walking out with a Creative product. I have thoroughly checked my settings and carefully read the instructions and forum regarding this and have found no resolve. Anybody out there with the same issue?

I bought the Live! Cam Voice a few days ago and have been suffering from sound problems too when recording. The sound distortion is almost electrical/mechanical in nature but disappears when the video auto-balances and becomes brighter ?!?! IT also disappeared when connected via a USB . hub, although the system then griped that the port wasn't sufficiently fast.
I would consider swapping my main USB cable for the gold plated variety, to ensure no signals are encroaching on the port, but this may be overkill.
These findings would suggest a software issue rather than hardware.
Note. Do not install the voice driver update from Aug 2006, seems to make things noticeably worse!

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