Live chat seems to be closed every time I try to use it. I live on the east coast

I need to update my Shockwave Flash, but I am using Firefox version 3.6 and Adobe Flash player version 10.0. What do I need to do to make sure my computer can handle these updates?

Thank you sooooo much. Holding down the shift key fixed the problem
Much appreciated

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  • Every time I try to use anything relating to iCloud, the programs crash.

    I restored from a Time Machine backup, updated to 10.8.2, but can't log in to iCloud.  My Apple ID is logged in, but if I click on Notes, I get an error code of:
    This operation couldn't be completed. 
    (NSQQLiteErrorDomain Error 10)
    If I click on iCloud or Mail, Contacts, and Caldendars in System Preferences, System Preferences crashes. 
    If I click on anything relating to iCloud, either it loads nothing or quits as soon as I try to add anything. 
    I've contacted AppleCare and they said to update to 10.8.2 which I mistakenly did not do before restoring.  This did not help. 
    Anybody else have this issue and manage to resolve it? 

    Hi Chevy71,
    Welcome to the Support Communities! 
    To address this issue, I would try restarting and/or resetting the iPhone again:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    Next, I would turn the Emoji setting off and then on again:
    Apple - iPhone 5s - Tips and Tricks
    http://www.apple.com/iphone-5s/tips/
    Go to Settings > General > Keyboard and tap International Keyboards. Add a new keyboard and select Emoji. Now when you type, just tap the globe button and choose the emoji that fits the mood.
    If that does not resolve the issue, refer to page 146 in the iPhone User Guide to Reset All Settings:
    iPhone User Guide for iOS 7
    manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
    Cheers,
    - Judy

  • Firefox crashes every time i try to use it and i get the same error message every time!

    I have a new install of firefox, and it was working fine then suddenly it started crashing. Not sure what happened. I installed Norton anti-virus, maybe that is it? Anyway here is the error message:
    Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features. I am not good with software so could you help and possibly " dummy it up" for me? lol thanks

    Get a powered USB hub.
    https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

  • Hi guys, a game I'm trying to play keeps unexpectedly closing every time I try to play. When I try reopening, the same thing keeps popping up so I don't really know how to fix that problem. Can you help?

    Hi guys, a game I'm trying to play keeps unexpectedly closing every time I try to play. When I try reopening, the same thing keeps popping up so I don't really know how to fix that problem. Can you help?

    Plus this showed up when I looked up the details of why it quit unexpectedly.
    Process:         launchd [458]
    Path:            /Users/USER/Library/Application Support/Steam/*/Starbound.app/Contents/MacOS/starbound
    Identifier:      com.chucklefish
    Version:         ??? (???)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [154]
    Date/Time:       2014-01-06 19:19:28.898 -0500
    OS Version:      Mac OS X 10.7.5 (11G63b)
    Report Version:  9
    Interval Since Last Report:          1786 sec
    Crashes Since Last Report:           23
    Per-App Crashes Since Last Report:   23
    Anonymous UUID:                      6F40DBC0-08A7-4A21-A80E-185F669D1C93
    Crashed Thread:  Unknown
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00007fff5fc01028
    Backtrace not available
    Unknown thread crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000055  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
      rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x0000000000000000
       r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
      r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
      rip: 0x00007fff5fc01028  rfl: 0x0000000000010203  cr2: 0x00007fff5fc01028
    Logical CPU: 2
    Binary images description not available
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 1
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 1095
        thread_create: 0
        thread_set_state: 0
    Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f99
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.19.22)
    Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Network Service: BlackBerry (en3), Ethernet, en3
    Serial ATA Device: TOSHIBA MK3265GSXF, 320.07 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: RIM Network Device, 0x0fca, 0x8013, 0xfd120000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

  • I am trying to scan a photo on to my computer but every time i try it says i need to update the lcd

    i am trying to scan a photo on to my computer but every time i try it says i need to update the lcd

    TRY FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • Every time I try to use internet, the application(firefox/safari/chrome) stop working but when I use the modem on windows it works great. whats the problem?

    every time I try to use internet, the application(firefox/safari/chrome) stop working but when I use the modem on windows it works great. whats the problem?

    I just spoke with Tesco technical support (having been transferred to them by Clubcard support), who told me that the problems people are experiencing when visiting the Tesco site via Safari aren't currently being addressed because "not enough people have called to complain about it".
    I asked what percentage of people he thought might make the effort to call instead of just giving up. He replied that he would be one of those who just gave up.
    So it would seem that if we would like the problem to be resolved, we each need to take a few moments to CALL TESCO and ensure our complaint is logged by the technical support team.
    Every voice helps

  • PSE 10 crashes every time I try to use it.

    I downloaded and installed PSE 10 on my new Windows 7 64 bit machine about a week ago. PSE 10 ran amazingly fast until yesterday.  I have imported and tagged several thousand images. Last night Organizer slowed down dramatically. Today, every time I try to use Organizer it crashes.  Also, the Task Pane has disappeared and I have to manually open it.  By the time it opens the program has crashed and ceased to respond.  I have closed PSE10 and reopened it.  I have both restarted and rebooted my computer, and I have repaired and optimized my catalogue.  If I uninstall and reinstall PSE10 will I lose all my catalogue information such as albums, tags, etc.? 

    Hi Elaine,
    Is your D: drive an internal or external drive?
    For the present, I'd say to install your optical drive and see if the Organizer still works.  That'll settle that issue once and for all.
    Here are my thoughts about restoring from your backup:
    I have my doubts that that will help.  This is based on the "Garbage In, Garbage Out" principle -- if you've backed up a corrupted catalog, what will you gain by restoring it?  However,
    There's a chance that the process of restoring your photos to a different directory and forcing PSE to rewrite the data in the catalog would fix whatever was wrong.  Right now, you dont' have anything to lose by trying it, right?
    So, the question becomes how best to restore from your backup and force all the data to be rewritten.  I'd suggest creating a new directory for the catalog and for the images.  For example, assuming you want everything on your C: drive, create this new directory:  "C:\Data\PSEcatalogs" and this new directory:  "C:\Photos".  Then, when you restore from that backup, point the catalog location to the "C:\Data\PSEcatalogs" directory; and point the location for the incoming photos to the "C:\Photos" directory with the option to keep the existing folder structure of the original photo directories.
    Does that work for you?  If it works, you'd obviously have to keep using that "C:\Photos" directory for new photos, and not your "My Pictures" directory (or wherever you're keeping them now).
    Comments are welcomed.
    Ken

  • Iv downloaded the 0845 wizard from the App Store. Registered my details and it has been working. But for some reason it won't let me log in and keep saying failed every time I try to use it. Iv deleted and re-downloaded the app and it still says the same?

    Iv downloaded the 0845 wizard from the App Store. Registered my details and it has been working. But for some reason it won't let me log in and keep saying failed every time I try to use it. Iv deleted and re-downloaded the app and it still says the same?

    I would say to start by looking on their web site... unfortunately, that appears to be dead.
    Based on the horrible ratings on the App Store (1 star for the current version), I'm not surprised it doesn't work well.

  • I am trying to upload photos from my digital camera. Every time I try to plug it into my USB, the following error message comes up: "Because a usb device was drawing too much power from your computer, one or more of your USB devices have been disabled."

    I am trying to upload photos from my digital camera. Every time I try to plug it into my USB, the following error message comes up: "Because a usb device was drawing too much power from your computer, one or more of your USB devices have been disabled."
    I don't have anything else plugged into my MBP, so I am confused as to what's going on.  This problem has never happened before.  MBP is less than a year old - about 9 months old.  HELP

    Get a powered USB hub.
    https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

  • After backing up my phone to the new iphone 4S, voice control comes on every time I try to use siri?

    After backing up my phone to the new iphone 4S, voice control comes on every time I try to use siri? I have to newest itunes so what should I do? I completley can not use Siri

    Some advice from various locations on the web (use google).  Each works for some users, not all.  Give these a try.
    Try to deauthorize the computer then authorize it.
    select song or app. that's not authorized, itunes will ask for your password, enter password, click ok, and ok again. Done.
    I had the same problem when I switched from my laptop to a macbook. What I figured out was that I had purchased applications under two different email addresses. You can click on one of the applications that is not syncing and go to "File" then "Get Info" to find out what email address you used to purchase those applications. Hopefully this helps.
    Sometimes a reboot of either the computer or the iPhone or both fixes this, if you’ve authorized already.

  • Firefox does not start up after an automatic update. Every time i try to open it, it just prompts the Mozilla Crash Reporter.

    Firefox does not start up after an automatic update. Every time i try to open it, it just prompts the Mozilla Crash Reporter.
    ''Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.10
    BuildID: 20100914125854
    CrashTime: 1290192405
    EMCheckCompatibility: true
    FramePoisonBase: 00000000f0de0000
    FramePoisonSize: 65536
    InstallTime: 1287124738
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 422
    StartupTime: 1290192405
    Theme: classic/1.0
    Throttleable: 1
    Vendor: Mozilla
    Version: 3.6.10
    This report also contains technical information about the state of the application when it crashed.''
    Same thing happens when i click restart.
    No difference when i run it in Safe mode. And it won't let me create a new profile either. Is there anyway else i can extract my bookmarks? This is driving me crazy!

    Did the crash reporter send any crash reports?<br />
    You can see the crash reports in this folder:
    "C:\Users\&lt;user&gt;\AppData\Roaming\Mozilla\Firefox\Crash Reports"
    See: http://kb.mozillazine.org/Breakpad
    See also [[Firefox crashes when you open it]]
    Create a new profile as a test to check if your current profile is causing the problems.<br /><br />
    See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting&#58; Make a new profile]]<br /><br />
    There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"<br /><br />
    If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)<br /><br />
    See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox<br /><br />
    If that still causes the same problem then do a clean reinstall and remove the Firefox program folder.
    * Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    * Don't remove personal data when uninstalling.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    See:
    * http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • Firefox 4 hangs up, loops on itself, or freezes every time I try to use it, why?

    Since I upgraded to Firefox 4, every time I try to use it it hangs up. I click on a button or try to scroll down and nothing happens. I have to use the force quit function to get out of it because it won't even let me quit it normally. I have let it sit for hours and nothing changes, I can't get any information from my mac because I have to force quit firefox so there is no crash report. This did not happen with any previous version of Firefox.

    As a Test:
    Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
    Import a few pics into this new, blank library. Is the Problem repeated there?

  • HT5621 I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in.  I deleted that account so it will not let me use my new one.

    I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in.  I deleted that account so it will not let me use my new one.

    Content and Apple IDs -
    Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID.

  • Aperture 3 shuts down every time I try to use it after only using it for one minute. Aperture closes then a pop up screen asks if I want to reopen Aperture. If somrone at Aperture didn't keep pushing a stop button for it to close,it wouldn't need to ask t

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    Hello,
    sorry to hear about your troubles, but we will need to have more technical information about your problem to be able to help you:
    There may be several reasons that can cause Aperture to crash on start up:
    You may have imported an image (or video) in an encoding that Aperture does not support, or that is larger than 2 GB, or that is corrupted and Aperture cannot process it
    Your Aperture Library or Preferences may have been corrupted
    Or you are having a system wide problem with your machine.
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    What have you done, shortly before the trouble started? Have you imported new images or videos? Did you install any plug-ins or any new software, lile Final Cut?
    Try, if you can get Aperture to launch, if you defer the generation of Previews: Hold down the SHIFT-key immediately after you start Aperture to prevent preview generation for that session. If a damaged image in your library is preventing normal opening, this may allow you to start Aperture. If this succeeds, try to identify the broken image or video among the images you recently imported and remove it from the library.
    Regards
    Léonie
    Don't you think your user name is a little bit tactless in an Apple provided forum?

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