LIVE ID vs Skype ID

Hi,
My Skype profile id is similar to following
live:myprofileid,
This is because I used a Microsoft LIVE ID to create my account. How do I remove the live: ?
Note: If I unlink my LIVE account it will close my skype account.
Cheers,

When you create a Skype account using Microsoft account option, you automatically get assigned a Skype name similar to this live:emailid. It's not very much you can used this generic Skype name for. You can't use it as login ID, but your friends can search for you using this name.

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Live Support for Skype Premium

I have the above, but can not access Live Support. Is there an email or other way to reach them?

k_bharat wrote:
It says live chat support for skype premium, no where to look too.
See my address bar below.
If you are an eligible user you will see an option to request live chat support.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Is there a way to send a camera live view using skype

I have a Canon Rebel with EOS live view. I can connect my camera to my Mac and see a live image from the camera. Is there a way to make a Skype call and send the live view images?

Perhaps you should ask on the Skype forum: http://forum.skype.com/

Unable to connect Windows Live-account to Skype-ac...

I tried to connect my Windows Live-account to my Skype-account... To bad it din't work...
Now I have to accounts, one with my Windows Live (skypename: live:bart_12) and one with my Skype-account (skypename: bartcloots). Can you please help me to connect my Windows Live-account *edited for privacy* to my Skype-account!

Could you elaborate on "tried everything"?
I am sure that you've already tried the
Remote Connectivity Analyzer. Here are a couple of suggestions:
Same phone, different user account
Same account, different phone
Same phone, different Exchange 2013 (ex. Office 365 account)

T420 --no sound when video chat with windows live messenger or skype?

there is no sound when i tried to video chat using msn or skype.
I dont know what to do with it .really frustrated
who could help me ?thank you very much

This issue is resolved by installing the latest drivers. Lenovo has the driver and this is in another discussion:
http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T420-sound-card-problem-causing-Skype-crash...
However, the Lenovo ThinkVantage Toolbox thinks everything is current.

Skype for Business Live Tile - How to clear count

I understand that when the live tile for Skype for Business shows a number, it means I had that many missed contacts. But the question is "since when"? Since the last time I opened the app? If that's the intent, it doesn't seem to be working for me. My live tile always shows "6". If I open the app then exit it, the "6" disappears, but at some point in the future the "6" returns without any new missed contacts. So how do I "clear" the missed contact count so that it is actually meaningful? A related question is, how do I know what are the six missed contacts? If I scroll right to the "Recent" list, how do I know which of those contacts are counted as being among the six that were missed? If there is supposed to me some sort of "missed" indicator, I sure can't tell what it is. Any advice welcome! Thanks!

does anyone know if there is a way to actually speak to SKYPE? i would like to discuss different business options (I have spent 20 mins searching the website and internet for a contact us and resorted to this, much like google! ridiculous that you cannot speak to a human being !!!)

"You have been signed out of Skype, please sign in...

This message, "You have been signed out of Skype, please sign into an Xbox account to use Skype." has been coming up whenever I've been trying to sign into Skype on the Xbox One...Not sure what happened but all it's giving me is the "Sign in" button, but all it does is just loop me back to the same message... Please help.
Solved!
Go to Solution.

This took me forever to work out but what you need to do is merge your xbox live account and skype account. You can't do it on the Xbox because of the loop so you have to do it on your PC or Laptop.
If you have Windows 7 just follow these directions:
https://support.skype.com/en/faq/FA12081/how-do-i-sign-in-to-skype-for-windows-desktop-with-my-micro...
If you have windows 8 just follow these directions:
https://support.skype.com/en/faq/FA12168/how-do-i-sign-in-to-skype-with-my-microsoft-account-windows...
I hope this works for all of you and merges your accounts properly because it was doing my head in. It worked for me and then I could just sign straight into my Skype on Xbox One.

Skype number payment FAILED Due to change in debit...

1.) My 3-month reoccuring billing cycle for Skype number: xxx xxx xxxx failed due to the debit card number changed.
2.) I have deleted ALL other payment methods and inserted the current active card (ending in xxx xxxx but the xxxxxxxx Swedish Krona owing has yet to be retreived and paid.
3.) It appears my Skype number may be cancelled? I do NOT want to lose the use of this number!
4.) Am quite upset that I can't speak or chat LIVE with a Skype representative!
5.) How I use my Skype number: xxx xxx xxxx This is an L.A. Area Code, from which I receive incomming calls. I have a GOOGLE VOICE account, which I use for making ALL outgoing calls, I do NOT use Skype for this purpose (only incomming).
6.) I appears my Skype number: xxx xxx xxxx is no longer working, as I attempted to call and test, but it just rang and didn't even get my voice mail?
Solved!
Go to Solution.

Help_Paying wrote:
1. It appears my Skype number may be cancelled? I do NOT want to lose the use of this number!
2. Am quite upset that I can't speak or chat LIVE with a Skype representative!
3. I appears my Skype number: xxx xxx xxxx is no longer working, as I attempted to call and test, but it just rang and didn't even get my voice mail?
Hello and welcome to the Skype Community.
This is a public internet site and messages can be read by anyone who visits so never include any personal information in your posts. I have removed this for you.
1. It won't be canceled and you won't lose it. It is reserved for for you for 90 days following expiry and/or cancellation.
2. Please tell us why you were unable to contact Customer Service.
3. Your account shows that your Skype Number is currently deactivated.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Purchase of online number with Skype Credit

I purchased $30, but I of Skype credit and went to purchase an online number with it, but I keep getting the same message to sign in to my account to purchase. I am signed in, it says hello to me. So the next thing I tried was to sign out of Skype completely and Quit it on the desk top, then sign in again. nope same message. I selected a special number for this and now it is expiring because I can't make skype take skype credit! What so I do, time is short. With the plan I purchased I was suppose to have live chat with skype to troubleshoot the problem, but I don't have access to that either!
Kat

So here it is on the Skype website?
Call phones and mobiles
Call phones and landlines, anywhere in the world, from just 18.3 cents per minute (21 cents inc.) With Skype Credit or even cheaper with a subscription.
Question: if I buy an online number and a 3 month subscription, what does it cost to call per minute (in Sweden only) or do I call for this (Fair Usage Policy), see below.
Fair Usage Policy?
Calls to phones and mobiles and Skype To Go *- call your subscription and is subject to fair usage limit of 10,000 minutes per user and maximum of 6 hours per day.

How to unmerge skype and hotmail account?

whenever I receive a message from live messenger, both live messenger and skype flash on my taskbar, I dont like this...

https://support.skype.com/en/faq/FA12211/how-do-i-unlink-my-skype-and-microsoft-or-facebook-accounts
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
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Skype in number payment

My credit card passed its expiration date, and the fee for my skype in number did not get paid. I updated the credit card, but the number is still not functional. How do I get it running? DMS

Help_Paying wrote:
1. It appears my Skype number may be cancelled? I do NOT want to lose the use of this number!
2. Am quite upset that I can't speak or chat LIVE with a Skype representative!
3. I appears my Skype number: xxx xxx xxxx is no longer working, as I attempted to call and test, but it just rang and didn't even get my voice mail?
Hello and welcome to the Skype Community.
This is a public internet site and messages can be read by anyone who visits so never include any personal information in your posts. I have removed this for you.
1. It won't be canceled and you won't lose it. It is reserved for for you for 90 days following expiry and/or cancellation.
2. Please tell us why you were unable to contact Customer Service.
3. Your account shows that your Skype Number is currently deactivated.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

N97 windows live will not load as well as others p...

well as listed above
i,m having a real problem getting anything to load. just wondering if i,m the only one who,s getting this problem? & could do with someone,s help please.
to start with windows messenger live will not load at all. the message i,m getting is
(this application requires the network usage. please start again under network coverage.)
the problem is i,ve got phone internet & wifi coverage so why is it coming out with this? any ideas
also i cant get many of the games that was installed to work either. that message is after hanging for a long period of time.
(you are currently in a no coverage area. please try again later)
didnt know i had to have internet coverage to play these games..
last of all the menu button light is constantly glowing on & off
i,m with 3uk & cant get any help from them at all. even the latest firmware update is not allowed as yet on my phone. was told by them that if i got the latest firmware my phones warranty would be void.
great service indeed.
although the games are not important. messenger is & would appreciate any feed back please...
many thanks Ray

Ok I can tell you the solution to your problem.
Windows Live MSN and SKYPE are free with 3 UK, which means that you can use them even if you are not paying for internet on your phone.
The problem with this is that you can ONLY use them via 3 network.
When you are at home your phone is probably defaulting to WIFI and the MSN and SKYPE will try than, so instead of getting a message "ERROR YOur should use 3" the MSN jsut hangs and does nothing. With the old firmware you had to uninstall Windows MSN and install it again in order ofr the MSN to work again. With the new one, once you are out of scope of your WIFI it works.
So you have a few options to use a Messenger.
1. Do not use your WIFI (turn it off, or whatever) and then you can use Windows LIVE MSN
or
2. Because you probably like me are paying the £5 for internet, forget about Windows MSN and use a different that works with WIFI and 3. A few of them are "PALRINGO", "EBUDDY", "FRING", etc.
Is a pain but that's the reason, for some reason the phone can not handle having some apps like the browser, etc using the WIFI and a separate connexion with 3 for SKYPE and Windows LIVE MSN.
Good luck let me know how it goes
N97 Black unlocked using the 3 Network (UK). Product Code 0586308. Firmware V20.0.019. Made In Finland.Custom version V20.019.235.10.

Skype subscription not working - numbers blocked.

Hi there, I purchaced the skype unlimited landline package for £5 a month and when I attempted to use it to call the numbers I wanted I found that they were all blocked. So I logged in and canceled the sub and go to try and get a refund.
On the refund page, it asks me to enter order date. I enter in the date but afterwards it comes up saying to enter in the date of purchace, when the date was already entered.
I tried to email/live chat with skype however when I go to that page it says that they are currently experincing problems!
After reading around it seems like because I have used the package to try and make a call or 2 I cannot refund? I have a grand total of 2 miniutes logged up on the account where the calls have failed to connect. I find it highly unfair I should not be entitled to a refund for a service that does not work.
The number i tried to ring were in the UK (no longer connected numbers) and some in Finland which said that those numbers were blocked. I tried other countries such as Estonia and these numbers came up blocked too.

Hello and welcome to the Skype Community.
The UAE blocks all VoIP outbound traffic including Skype. Try accessing the internet using a VPN.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

How do I REALLY cancel my Skype Number?

I have a Skype Number. I purchased it for three months, which is not yet up, and want to cancel it now. I have tried to change the payment option, with no success. I follow the Cancel Number link and select the Cancel Number (versus Keep the number) with no obvious success. Information associated with the number show the Automatic Renewal Date but does not show that the number is cancelled.
How do I cancel the number?

Hi, Steve_E, and welcome to the Community,
Please contact Skype Customer Service directly. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service Please see also: https://support.skype.com/en/faq/FA10656/what-is-live-chat-support
Skype is aware of existing problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and - most importantly - choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Regards,
Elaine
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Live Chat Support FAIL

I just fixed a problem on my Mom's Macbook Air, where, for unknown reasons, Skype no longer appeared in her Dock nor auto-started with login. Easy enough to reset, took me 1 minute. Went to Applications folder, launched Skype, right-clicked Skype icon in Dock, and set the Options.
Earlier, she had been in Live Chat with Skype for a good 45 minutes, with no progress, and gave up. She told me they had asked her to click on links and download files, so I checked her Download folder.
To my surprise, I discovered she had been instructed to download a WINDOWS Skype installer, and then some WINDOWS remote support installer.
Are you kidding me??
Having done plenty of tech support in my life, the very FIRST question should be what kind of computer and what operating system is being run. If this technician was so inept as to not ask the question themselves (or check the connection information- I presume the web chat might give Skype Support the basic info such as the customer's browser and platform), they either were poorly trained, or should not have been hired in the first place.
My mom felt a lot better learning that it wasn't she that was the idiot, but instead the incompetent Skype techie who wasted 45 minutes of her life confusing and frustrating her.
At least my mom filed the post-session customer service survey accurately, giving the technician 1s across the board (though 0 is really the appropriate rating).
Solved!
Go to Solution.

Thanks. I did also paste my post into a chat with a Skype agent. I would have sent an email, but there was no option offered to email customer support, only Community or Chat (and that was also annoying, since the Skype FAQ says..."If the above doesn’t help, you can contact Customer Service via email and live chat...") It is baffling and annoying when a company instructs you what to do, but makes it impossible to do what they instruct.
Skype is a useful tool, but really, these are customer service no-brainers. I used to do SQA. It's simple: if you don't currently offer a feature (i.e. email), then don't say that you offer that feature. You lead customers to waste time trying to figure out how to access a feature that doesn't exist, and they end up hating you for the exasperation; at worst, they dump you for a competing product.
Perhaps Skype needs a new head of customer service. Possibly someone who understands customer service.

LIVE ID vs Skype ID

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