Live Office 3.1 Format Issue

We're currently using Live Office 3.1 SP2 FP2.7 ( BO Enterprise is on the same FP level). We noticed the following format issue when running a query in Word 2007, PowerPoint 2007, Outlook 2007. The format issue does not occur in Excel 2007.
When importing the results of a universe query which includes a measure, the numeric measure is imported into a Word document, PowerPoint presentation or Outlook email as a comma formatted decimal (i.e. 1,077.00). This does not happen in Excel 2007 where the numeric measure is correctly imported as 1077 (the same result as in Webi). In Word, PowerPoint and Outlook, the number needs to formatted manually in order to be correct.
I have not yet found a Live Office option to store the measure in its original correct format rather than as a decimal. Is there a way to fix this?
Thanks.

Hello George,
I recommend to post this query to the [BusinessObjects Enterprise Administration|BI Platform; forum.
This forum is dedicated to topics related to administration and configuration of BusinessObjects Enterprise, BusinessObjects Edge, and Crystal Reports Server.
It is monitored by qualified technicians and you will get a faster response there.
Also, all BOE Administration queries remain in one place and thus can be easily searched in one place.
Best regards,
Falk

Similar Messages

Format of numeric field cannot retain via Live Office

In Webi, I changed the format of an numeric field to 2 decimal places. When I retrieved this field to Excel via Live Office, I found the format of 2 decimal places cannot be retained. It ended up displayed in 1 decimal places.
I found when a webi report exported to Excel, the format can be retained.
Does anyone know if this is a product design or product issue? Thanks.
Regards,
Gloria

Hi Gloria,
I had a look at this in XI release 3.0 and received the same issue. The only way I could get this to work was to use the FormatNumber() method. This returns the value as a string, which live office represents with the trailing 0.
So if the cell value was 12345.6, then FormatNumber([my cell]; "#,##0.00") will display 12345.60. This will display correctly in Excel (except that it is justified as text) when brought in by live office.
This more of a work around than a fix, so you may want to raise a case.
Regards
Alan

Live office based dashboard - issue in Exporting to PPT

Hello All,
We're currently developing dashboards on sap bw queries.
The architecture is SAP BW Query->WEBI 4.0 -> LIve OFfice->Dashboard
Everything is working as expected and we're able to execute dashboards on Infoview.
But, there seems to be some issue when we try to export the dashboard to power point.
We get a strange message "Error #2060".
When we export to pdf , it works as expected.
We have implemented all steps required to make the file/folder Trusted :
<To make a file trusted in Adobe Flash Player Settings Manager
If you want to run a model locally, you must add the file location to the trusted locations in the Adobe
Flash Player Settings Manager.
1. To open the Adobe Flash Player Settings Manager, go to http://www.macromedia.com/support/doc
umentation/en/flashplayer/help/settings_manager04.html.
2. On the Adobe Flash Player Settings Manager page, in the "Table of Contents", click Global Security
Panel Settings.
3. Select the Always Allow option.
4. In the Always trust files in these locations list, select Edit locations > Add location.
5. Browse to the location of the SWF file (or container file such as PowerPoint, HTML, and so on) and
click Open.
6. Click Confirm.>
Aslo , we have updated the crossdomain.xml file in the root folder ,the new crossdomain.xml file is as below:
<?xml version="1.0"?>
<!DOCTYPE cross-domain-policy SYSTEM
"http://www.macromedia.com/xml/dtds/cross-domain-policy.dtd ">
<cross-domain-policy>
<allow-http-request-headers-from domain="" headers="" secure="false" />
<allow-access-from domain="*" secure="false" />
</cross-domain-policy>
We are successfully able to execute dashboards when exported to PDF files,
but when we try the same with word or powerpoint it throws error #2060.
Any pointers with respect to this is highly appreciated.
Thanks and Regards,
Vinay

Hello all,
We were able to resolve the issue by adding the Office folder ( in program files)
in the trusted files/folder path of adobe global security panel settings.
Thanks and regards,
Vinay

Dashboards with Webi Live office Objects issues

Hi All,
I have created a dashboard (Dashboards 4.1 SP4) connecting to webi crosstab tables which in turn sources data from Bex queries (version of SAP BW 7.1 SP5) . Initially I published the crosstab data as BI web Services and consumed these as query as web service within the Dashboards. But datasets have variable columns and changes on data refresh everyday. Therefore, I decided to use Live office connections to automate the dashboard.
As number of posts suggested, firstly, I created Live office connections for the webi queries to pull the data into excel model spreadsheet. I have created 26 live office connections in total and everything works fine until this step. Re-opening the excel document refreshes the live office connections. When I import the same excel spreadsheet into the dashboard, the import operation is running forever and then Dashboards stops responding. I would have to close the Dashboard using task manager.
To test, I tried creating the live office objects within the dashboard spreadsheet and it creates the connections fine. I do not create the live office connections through Data -->Connections--> Live office connections. I go ahead and publish the dashboard onto the portal and it gets published successfully. If I re-open the dashboard, the connections I created would have disappeared.
Also,when I create the live office connections on the dashboards Data -->Connections tab and try to publish the dashboard, it publishes forever. The generating swf window was running until I came the next morning which means that it does not publish to the BO portal. I am not sure what else I could try to get this working.
I have created OLAP connections to the Bex cubes and created webi reports using these connections. I am not sure if OLAP connections would be a problem. To test it, I created relational Universe using UDT tool and created a webi report on top of it to test and tried importing the excel with live office connection to dashboards, but it gets stuck forever.
Could anyone advise me on any of the missing steps or something else to try to get this working?
Thanks.
Regards,
Rohini.

Hi Preetesh,
The excel takes less than a minute to refresh all the datasets when refreshed from outside dashboards. I also do not think this is a performance issue.
Today I tried importing the excel with live office connections on a different desktop with Dashboards 4.1 SP5 and it got imported instantly. The machine I was trying had Dashboards 4.0 SP6 base version and was updated with 4.1 SP4. I suspected the install might be corrupted and re-installed Dashboards 4.1 SP4 after uninstalling all the versions. The excel got imported instantly and I could see all the Live office connections and got refreshed on document open as well. I saved it to the BO platform without setting up Live Office connections through Data Manager and it got published successfully.
I closed the Dashboard and re-opened it later and setup the Live Office connections and tried publishing on the BO Portal, its running forever with Generating Swf window. Not sure what is going wrong. In the task manager, I do see two excel processes running which I think is one of dashboard and one of Live office.
Thanks,
Rohini.

Flash Variables live office pass dates issue

Hi Experts,
We are on Dashboard 4.1 SP3 and BI 4.1 SP3.
This is continue of thread http://scn.sap.com/thread/3572623.
The dashboard have a very strange behaviour.
I have one Dashboard with 2 calendars: start date and end date
the other one: will accept these two dates, and according showing graphs.
The issue I have now is:
The two dates can be passed to the second dashboard, e.g. start date: 01/01/2014, end date: 20/04/2014. I have two text lables. they are showed the passed date. but the graphs or live office just accepts two months data. e.g. start 01/01/2014 - 28/02/2014. No matter what Date ranges I gave, the second dashboard just accept the start Date till start date+2months. e.g. give dates range 01/03/2014 - 30/05/2014, second dashboard show 01/03/2014 - 30/04/2014.
if i changed liveOffice dates range parameters to 4 month, then the dashboard also can expands to 4 month.
I'm not sure why it is happening like that.
Child Dashboard LiveOffice parameters
Child Dashboard FlashVariable
Child LO connection
Parent Dates Passing config
Could anyone please help.
Thanks,

Hi Abhilasha,
Thanks very much for quick reply, I tried to increase mapping range, but it's till not working.
Is there any known bug regarding this issue. as when I increased LO input parameters range from 2 months to 4 months, then the dashboard also will increased, and display till 4 months data.
Many Thanks,

Live Office update issue

I applied Service Pack 2 and the Fixpack to Client Live Office, however when I try to refresh objects from Enterprise got an error: Version mismatch: Your Live Office client needs a newer version of BusinessObjects web service.
anyone can help me with this issue, please.
Thanks

Hi Maynor!
Your BO XI Server has not the correct Patch Level.
Either you did not upgrade your Server or you too had a corrupt installation. Redownload the SP and FP for the server.
Repair or reinstall did not solve this error. I had to reinstall everything.
ciao Hakan
PS: Same can happen to your Client install - try removing and reinstall.
PPS: You could also redeploy the web services.

Live Office does not retain the Custom Sorting applied in a Webi report

Hi,
We have a Webi report in which we applied "Custom Sorting" to sort the Business Names in the required order. However, when we import that to excel using live office, excel doesnt retain the same format and there are not much options that are available within xcelsius to do the sorting. I have gone through various posts here but none resolved this specific issue.
Here is our environment:
Xcelsius 4.5
Live Office Frame work 11.5.5.525
BOXI R2 SP1 and MHF1
I tried using different options under "Report View formatting" within live office options but none seem to have made any difference. Unfortunately we can't make any changes to the universe in this case. I checked for few paid addon's but they seem to be for Xcelsius 2008. We have a release next week and would appreciate if any of you can guide me to solve this issue.
Thanks
Pavan

hi pavan
i can just tell you that i had no issues with custom column sorting in webi with Enterprise XI 3.0 and Xcelsius 2008.
Best Regards
Ulrich

Pivot tables in excel with Live Office

Once I save a business objects XI R2 web intelligence report to excel format and schedule to users the excel which the users receive should have pivot tables and users should be able to add any fields of their choice in the report and view it similar to the excel pivot tables.As far as I know I will be able to achive this functionality using Live Office.Is there any other way how I can achieve this and also has anyone worked on this kind of requirement and can confirm this will work without any issues with live office?

It is not possible to schedule the WebI reports in Excel format and use a predefined excel template for this.
What your users CAN do is to add their own pivot tables from the scratch in the excel file that was generated and delivered to them according to the schedule.
What you can do is use LiveOffice (have to install the plug-in on all user workstations though), bind the instances and deliver your users an excel file, which uses liveoffice to bind the scheduled webI report instances (eg. the latest instance). Your users can add the desired pivot table functionality on their own or you can predefine this in the excel file yourself.
Which version of BO do you use?
Regards,
Stratos

Live Office SP3.4/Office 2010 - Live Office objects disappear on conversion

I am testing Live Office XI 3.1 FP3.4 on a Windows 7 laptop with Office 2010 installed and have a question.
I take an Excel 2003 file (XLS) file that has Live Office connections and open it in Office 2010. Then I save as an XLSX file. While saving I get a message that states:
"The name, [1]_1_CRADDIN_DataGrid, either conflicts with a valid range reference of is invalid for Excel. The name has been replaced with 11__1_CRADDIN_DataGrid. You may still need to manually update any references to this name used in VBA code or as text arguements in functions. You must close and reopen the workbook before these changes take effect."
I complete the save then close and reopen the file. When I go check for my Live Office objects, they seem to have disappeared (meaning I right click on what used to be a Live Office object, but I no longer see Live Office on the popup menu).
Can't I convert my old data models to the new excel format? I am doing this because the XLF is taking a LONG time to open in Xcelsius 2008 SP4 with multiple server busy messages. I thought updating the Excel file might speed things up but since the Live Office objects are disappearing from my spreadsheet this is not working as expected.
If any pointers can be given that would be great. If I have missed any documenation that may help me out, please let me know. I checked the Live Office documentation and the highest thing for XI 3.1 I see is SP3, no FP3.4 (or even SP4).

How do I know if Office is 64 bit? If I go to the control panel, I see that "Microsoft Office Professional Plus 2010" is installed.
There are no named ranges in my sheet.

Formatting issues: when I open a msg, the font is sooo small you need a magnifier to read it. How can I set the font size to one I can easily read?

== Issue
==
I have another kind of problem with Firefox
== Description
==
I have various formatting issues:
a. When I open a msg from my web browser (Cablevision), the font is sooo small I need a magnifier to read it. How can I set the font to a size I can easily read?
b. When I forward msgs, the text gets all distorted and I need to clean it up (some symbols, lots of spaces between words). How can this be fixed?
c. When I want to tell someone about a website, I cannot type the URL in so that all they have to do is click on it. How can this be fixed?
d. When I open messages, the text opens in a small window and covers the "Show Images" button. Why?
== This happened
==
Every time Firefox opened
== Ever since I started using Firefox (a few months ago)
==
'''Troubleshooting information'''
I didn't find any results
== Firefox version
==
3.6.3
== Operating system
==
Windows 7
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
== Plugins installed
==
*-nphpclipbook
*Office Plugin for Netscape Navigator
*The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
*Default Plug-in
*Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
*NPRuntime Script Plug-in Library for Java(TM) Deploy
*The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
*Shockwave Flash 10.0 r45
*Adobe Shockwave for Director Netscape plug-in, version 11.5
*iTunes Detector Plug-in
*3.0.40624.0
*NPWLPG
*Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

The text editor is the text area that you use on the webmail (Yahoo, Hotmail) website to create a new mail.
You can compare that with the ''Post new message'' text area that you use to create a new post on this forum.
Just above the text area that you use to enter the message text there is usually a button bar with buttons that allows some text formatting like Bold and Italic and can also include a button to make a clickable hyperlink.
Check the tooltip of each button by hovering with the mouse over each button.
Make Link - https://addons.mozilla.org/firefox/addon/142

Generating a report in dashboard with live office connection(3.0 version) ?

Hi,
iam generating a report in dashboard with live office connection(3.0 version) but when iam trying to set parameters the refersh button & modify button are disable. how to overcome from this issue?
Regards,
Mahendra

Hi Mahendra,
Confirm if you are getting the same issue outside Xcelsius i.e in the Microsoft Excel.
Try refreshing the Live office objects in MS excel using the option "Refresh all objects "and then import .xls it in Xcelsius.
Regards,
Noopur

Live Office error 02010

I'm building an Xcelisus dashboard using Live Office to access a Crystal Report as the data source, which in turn uses an SAP BW query to retrieve the data.
All has been working fine for many weeks, but suddenly I can no longer access a Crystal Report from Xcelsius. When I try to select a report I get this error:
An error occurred while opening the report. The report does not exist; you have insufficient rights to open the report; or you cannot make a connection to the BusinessObjects Web Service. (LO 02010)
I am able to view the report from Crystal Reports and from InfoView. Interestingly, I can no longer View any reports from CMC logged in as Administrator - I get a blank white window when I try.
Any ideas?
Thanks,
Rob

Hello All,
It turns out the Live Office error 02010 was caused by the Report Application Server being disabled. Enabling it solved the problem. However I still have the problem where I can't View a Crystal Report in BOE - I just get a blank window and hourglass. I can work around this for now using InfoView, which works, but any suggestions to resolve the issue would be appreciated.
Thanks,
Rob

Live office excel error

Hi,
I am building live office excel objects from WEBI and objects are refreshing properly and if I open the documents later in the same day or next day, getting the following error repetedly. It is working fine for the first time ane next time it doesn't and the source for these reprots exist in WEBI Public folders.
"An error occurred while opening the report. The report does not exist; you have insufficient rights to open the report; or you cannot make a connection to the BusinessObjects Web Service. (LO 02010)"
Also fewtimes we are getting below error message while refreshing the Live office object
Error message:
"An error occurred while opening the report. The report does not exist; you have insufficient rights to open the report; or you cannot make a connection to the BusinessObjects Web Service. (LO 02010) Failed to get the document information. (LO 26315) An internal error occurred while calling 'processDPCommands' API. (Error: ERR_WIS_30270)(6315)"
If anybody knows please help me.
Thank you,
Best Regards,
Satya

Hi Ingo,
Yes the same report can be accessed from Infoview and we don't have any issues but once we save the live office objects locally on desktop then trying to connect to LIVE OFFICE to refresh the reports then we are getting the message.
Authentication method in Live office is SAP and I didn't check "Enable windows active directorysingle sign on"
Authentication method in Universe is " Use Specified user name and Password"
Can you please help me what could be the reason for the issue and how to resolve that.
Regards,
Satya

BO Live Office - Excel files no longer opening

Hi all,
I've been running into a problem and only encountered it when installing BO Live Office. On my old computer, I used to be able to click on an Excel file that was on my desktop, for example, and then Excel would automatically open up and open the file. Then when I downloaded Live Office, I was no longer able to do this. Now everytime I click on an Excel file (no matter where it is located), I keep getting an error. Excel opens, but it tells me "There was a problem sending the command to the program."
At first I thought it was just my computer messing up and or something else was going wrong, but now I'm not so sure. I just recently got a new computer and I tried out opening an Excel file (from my desktop, for example) and it worked. Then I went and installed Live Office with the latest FixPack, etc. Once I installed it, it would no longer let me open an Excel File by clicking on the file. I keep getting the same error - "There was a problem sending the command to the program."
On my old computer, I had Office 2003 w/Windows XP and now I have Office 2007 w/Windows 7. It doesn't seem to matter if I have the latest software or upgrades/fixpacks. This error still occurs. I've tried turning off/disabling the Live Office Plug-in, but this has not worked either. Has anyone run into this problem before? I'm not sure how to go about fixing it. Any help would be appreciated.
Thank you,
Charlette

Hi,
I also had the same issue (from couple of months) after we upgraded and it was very very frustating until I saw this post.
Thanks a lot Tracy.
I added "%1" at the end in the field labeled u2018Application used to perform action:u2019
"......\Microsoft Office\Office12\EXCEL.EXE" "%1" /e
The excel files are now opening. But there is also a message along with it. It says as below.
>>>
Windows cannot find '<excel file name goes here>'. Make sure you typed the name correctly, and then try again. To searcg for a file, click the Start button, and then click Search.
>>>
It's odd that the file is opening fine even though the above message shows up. This happens to every .XLS and .XLSX file. Atleast the file is opening now, which is great!
I am not sure how to fix the warning message.
Any help is appreciated.
Thanks again.
Edited by: Prapoorna Kolan on Aug 24, 2011 5:20 PM
Edited by: Prapoorna Kolan on Aug 24, 2011 5:21 PM

Excel Export Formatting Issue

HI,
I am working with CR XI R2 and asp.net2.0.
I am facing some formatting issue when the report is exported to excel.
I have to maintain the same formatting as in the crystal report ,when the data is exported to excel.
My report is a tabular report.I tried exporting the report from Crystal report designer.Not via web application.
I have used the data only option.When i used the other option (Excel 97-2000(xls)) the text was getting rotated at 90 degree but other formatting was not exported correctly.So i found data only option was more appropriate in my case.
I hope same things can be achieved by asp.net also one we get it in the designer.
while exporting from the designer,the main issues i am facing are
    1) In the report some headings i have put at 90 degree rotation.
        When it gets exported to excel the headings are getting exported with 0 degree rotation.
2) I have applied some back groud color for groupfooter and page header.
     This setting is also not getting exported .the report is getting exported with out any back ground color formatting
Is there any way to attach the exported pdf and excel file ,so that the issue would be more clear for you all.
Please let me know if you require more information.
Regards,
smitha
Edited by: smitha thomas on Jul 3, 2009 6:12 AM
Edited by: smitha thomas on Jul 3, 2009 7:43 AM

Hi Smitha,
Use the other option of Microsoft Office Excel Workbook(*.xls) instead of (Excel 97-2000(xls))
*Close the thread if issue solved.
Regards
Jambulingam.P

Live Office 3.1 Format Issue

Similar Messages

Maybe you are looking for