Live Office Error when connecting to SAP BW data (Offline dashboard)

Hi experts,
we have built up an Live Office connection to SAP BW query data to create a dashboards, which can show the data also in offlne mode. We are using exactly the same procedure as recommanded by Ingo Hilgofort in [End-to-End Scenarios With Xcelsius 2008|http://www.sdn.sap.com/irj/boc/index?rid=/library/uuid/90ad73b1-506c-2b10-9e9b-9fde523f010a].
When trying to refresh the Live Office connection using the "Refresh" button in the dashboard we receive the error LO 26301: The current refresh option requires a report instance that does not exist.
The recommended action is: Change the refresh option of the object or use the CMC to schedule a new instance.
But creating an instance of the dashboard is not possible. What is meant by that? Is it necessary that we embed the Xcelsius flash into a PDF or a Crystal Report? What are our alternatives?
Best regards,
Sebastian

Sebastian Koeffer wrote:
Hi Gowda,
>
> an instance of the report did not solve our problems. Even if it does, this is not our preferred solution. Anyway we would like to prefer to use the direct universe connection (Create new universe query) instead of linking to a Webi or Crystal report.
>
> Best regards,
> Sebastian
Hi Gowda Timma Ramu,
i create an instance of report by USER1... and..... dashboard is pointed to latest instance.
when i refresh a dashboard (by clicking on refresh button) it requires login to infoview ... i login to infoview by USER 2 not by USER1.....
it showing an error
_The current refresh option requires a report instance that does not exist. (LO 26301)_
Note:-But data is changing in dashboard
any solution for solving this error.
Its urgent...
Thank You.

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[08/01/2002 17:41:57:618 GMT+00:00] page/Timeout occurred,
label=73 url=http://odeceixe:81/pls/portal30/!
PORTAL30.wwpro_app_provider.execute_portlet time=15828ms
[08/01/2002 17:41:57:618 GMT+00:00] page/ContentFetcher
Unexpected Exception, name=content-fetcher5
java.io.EOFException: Premature EOF encountered
     at HTTPClient.StreamDemultiplexor.read
(StreamDemultiplexor.java, Compiled Code)
     at HTTPClient.RespInputStream.read(RespInputStream.java,
Compiled Code)
     at java.io.InputStream.read(InputStream.java:95)
     at java.io.InputStreamReader.fill
(InputStreamReader.java:163)
     at java.io.InputStreamReader.read
(InputStreamReader.java:239)
     at oracle.webdb.page.ContentFetcher.run
(ContentFetcher.java, Compiled Code)

Did you ever find the cause of this, I am receiving the same message, but as you said, only when connecting to the portal via a certain pc.

Error when connecting to MDM from different lan

Hi,
I got "Image Server Login Error" when connecting with client to server from different LAN, server is up, and i can connect to it when i in the same LAN. Ports 20003, 20004, 20005 for MDM server discovering and repository port 2345 is accessible through router. Running SP2 5.5.24.06.
Rem: it's not a port problem, when port 2345 is closed i got "WinSock error on connect"
PS: When I used MDM SP1 i connected to him properly in the same case.

Hi Dmitry,
If your repository is set to port 2345, then 4 subsequent ports should be openned also, i.e. 2346-2349.
Regards, Lev

Live Office Error when connecting to SAP BW data (Offline dashboard)

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