Live Office giving "Personal category cannot be opened"

Dear Experts, I 'm trying to logon to Live Offive with SAP credentials and I'm getting this error. I found an SAP note on this 1246807 - Error: "Personal category cannot be opened".
Now I'm using Windows AD account and not LDAP accounts. How can I resolve this? Any help appreciated.

Any updates on this.
I'm trying to logon to Live Office with an account PUBLISH. I'm using SAP authentication. This account PUBLISH that I'm trying to logon with is used only for publishing reports in CR reports in SAP.
I can use the same ID to login to InfoView using SAP Authentication method.
I'm not sure what I have to correct here. Please assist!

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