LIVE OFFICE INSTALLATION

Post Author: Lizbeth Cortes
CA Forum: Administration
Hi!
I have install Business Objects XI Release 2 SP 2 for Windows and I installed Live Office but I don' t see the menu of Live office
Can some one tell me how can I activate or install all the components for Live Office?
Any suggestion for my problem, will be greatly appreciated.
Thanks
Lizbeth.

May i know how this got resolved.

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Fatal Error during Live Office Installation

Hi Friends,
I am facing issue in Live Office.
I had installated Live Office but since the Live Office option was not seen in any of the MS Office applications so I tried to uninstall Live Office software.
But its giving me Fatal Error during installation.
Could you please let me know how can I reinstall only BO Live Office software.
Thanks in advance.
Regards
Sindhu

Hi Shubhodeep,
The Live Office version is 3.1
MS OFfice: 2003
Also, I ahve installated BO XI3.1 server.
Earlier it everything was working fine.
Later as the Live office icon was not seen in the Excel so I tried repair it.
After that I am getting this problem: nFata error during installation.
I tried rintsllaing entire BO 3.1 setup completly by cleaning the resigstry. But that also did not help.
It would be great if someone can provide any solution ASAP.
Thnaks
Sindhu

Installation of Live Office; Update for Office 2003 (KB907417)

Hello,
We are trying to install BOBJ Edge 3.1 on windows server 2003 R2 sp2 and office 2003 sp3.
Live Office installation is getting cancelled with the following message.
"Produkt: BusinessObjects Live Office XI 3.1 -- Update for Office 2003 (KB907417) was not detected on this machine. Please install the update and re-run setup."
We installed the mentioned update on MS Office but the message did not disappear.
Does anyone have any insight on this issue?
One problem we are guessing is that of MS Office language. We have MS Office 2003 installaed in Swedish. Does any of you think that can be the reason.
thanks in advance.
/Suman

The solution for fixing 2003 with out upgrading to 2007 is to install this update
Update for Office 2003 (KB907417)
You can download this update from the Microsoft Download Center:
http://go.microsoft.com/fwlink/?linkid=67959&clcid=0x409

Fatal error during installation of Live Office XI 3.1

Hello everyone,
Im getting Fatal Error during the installation of BOBJ Live Office XI 3.1. The full description: "The installation ended prematurely because of an error." This error occurs immediately after popup with Installer Information.
Maybe it happens because of my system: Windows 7 64 bit, MS Office 2010.
Do you have any advice how can I install it?
Thank you and best regards,
Sofija

Hi,
you should check the PAR but I'm pretty sure it doesn't run on Windows 7 nor on MS 2010.
Rgds,
Massimo

Installation of Live Office

Hi,
We are actually planning to introduce Live office to our customers as they very much use Excel reports my query is do the users need to Install complete BO software or only the installation of LIve office would suffice and possible since they do like to use existing BO/Crystal reports in MS-Office.
Thanks in advance and pls let me know if any further information is required on the same.
Eswar

If you publish your WebI reports on a BOBJ server then you will be able to use LiveOffice to insert them also in an Excel document. You can then import this Excel file in Xcelsius and under Data->Connections choose LiveOffice Connections. You will be creating this way the LiveOffice connections within XCelsius. I would recommend to take a look at the User guide of Xcelsius
(XCelsius 2008 SP3)
http://help.sap.com/businessobject/product_guides/xcelsius2008SP3/en/Xcelsius2008SP3_user_guide_en.pdf
(XCelsius 2008 older versions)
http://help.sap.com/businessobject/product_guides/xcelsius2008/en/Xcelsius2008_user_guide_en.pdf
Just check the Using the Data Manager section.
Regards,
Stratos

Can't connect SAP BW via Live Office and Crystal Report

Hi all,
I got error when I tried to refreh with connection refresh button in below environment.
Does anyone know the cause of this problem?
<System Configuration in my environment>
SAP BI Bex Query(Data Source) --> Crystal Report(in Infoview) --> Live Office --> Xcelsius
<Error>
LO 26608 (under Enterprise Authentication)
LO 02010 (under SAP Authentication *1)
*1 I followed the instruction of below blog.
/people/ingo.hilgefort/blog/2008/10/07/businessobjects-and-sap-part-2-of-4--creating-a-xcelsius-dashboard-on-top-of-sap-bi
<Environment>
Xcelsius 2008 SP1 Fix Pack 3
Crystal Report 2008
Live Office XI 3.1 Version 12.1.0.882
SAP BI 7.0 (SAPKW 70016)
Regards,
Hiroyasu

Hi,
Thanks for your response. Please see below answers to your question:
When you say that you are not able to connect from Word Live office to server - in this are you able to see Live Office tab in word document?
Yes, I can see the Live Office tab. When I try to connect to the server to insert a crystal report I get the message "constructor exception (error: WSE 99999) Unknown error "-1""
Did the installation process was done properly?
As far as I am aware, yes.
Which version of Live office you are using? because it will help to proceed further.
LIVE OFFICE XI 3.1 (version 12.1.0.882)
Where exactly you are not getting the Crystal Reports Options? Are you facing any error message?If Yes then what is the error message.
Please see above
Are you able to login to server successfully?
I can in Excel in Live office but not in Word. As per the first message, I cannot see an option in Crystal to publish a crystal report. Do you know how I can do this? As I understand I need to publish it to the server and then Live Office will be able to see it.
Regards
Asha.

Live Office missing from Productivity pack

Hi Experts, I see that when I'm trying to install Productivity Pack, it doesn't have "Live Office" and "QaaWs" while I am looking at the "Getting Started" document, I see that they're supposed to be a part of this installation. Am I missing something here? Am I looking at the wrong documentation? Please guide.

This is what is listed in the "xir2pp_Getting Started_en" guide:
"Productivity Pack release
The BusinessObjects XI Release 2 Productivity Pack release includes the
following installation packages:
u2022 Productivity Pack
Includes Business Process BI Services, Content Search, and Voyager
u2022 Live Office for Productivity Pack
u2022 Query as a Web Service for Productivity Pack"
But when I click on setup.exe and it shows the components, it only shows
- Business Process BI Services
- Content Search and
- Voyager
and I do not see Live Office and QaaWs as is listed here. Can anybody guide me on this?

Live Office update issue

I applied Service Pack 2 and the Fixpack to Client Live Office, however when I try to refresh objects from Enterprise got an error: Version mismatch: Your Live Office client needs a newer version of BusinessObjects web service.
anyone can help me with this issue, please.
Thanks

Hi Maynor!
Your BO XI Server has not the correct Patch Level.
Either you did not upgrade your Server or you too had a corrupt installation. Redownload the SP and FP for the server.
Repair or reinstall did not solve this error. I had to reinstall everything.
ciao Hakan
PS: Same can happen to your Client install - try removing and reinstall.
PPS: You could also redeploy the web services.

Data not updated in the excel while using Live office

Hi all,
I have a Trial balance Crystal report in BOE and have created a Live Office document connecting that report. Now I've imported that document to the Xcelsius environment.
In Xcelsius a Filter component having the YTD values as the Labels and its destination is bound to the cell having input to the Crystal report of the Live Office document. Now in the Preview mode when I change the select the year its corresponding data should be displayed in the Chart but unfortunately that's not that case. But when I change the year in Non Preview mode
the data is getting updated.
What could the error ?
Thanks
John

Thanks Senthil, its working!!
But its taking lot of time for the data to get updated in the chart upon changing the year. Is there any way to speed up the process ?
Thanks
John

Why do i get a BOBJ prompt in xcelsius with my live office feed

dear all,
the situation ...
i have an excel document, with a live office feed. the data feed is assigned a specific user from the sap ecc backend system. i have this excel live office saved locally on my c drive. i can open it up, and hit the refresh button without any need to log on.
my question
why is it then, when i add this live office feed to my xcelsius dashboard, do the live office steps in xcelsius, and when i do a preview, it only wants me to authenticate myself, and pops up a prompt.
i would have thought, there would be no need !
anyone ?
cheers
g

hi amr
i realize to refresh a LiveOffice connection, from Excel or Xcelsius,,, you have to enter your user name and password.
and i also understand that, if you're not being asked for an authentication from the excel when you refresh the LiveOffice, that means your Credentials are saved into the excel itself, i mean into the "Application Options"
BUT,
when i use the same LO document inside xcelsius, it prompts me. note, i am not talking about enterprise here. nothing is saved on the BOBJ server side, it is all local to my c drive.
so in summary, when the live office is outside xcelsius, i can open, refresh and because the logon parameters are in the application options, i get the authentication hour glass, but with no prompt, and eventually i get my data.
however, when i add this to an xcelsius dashboard, and do a preview, i get an authentication prompt !! why ??
cheers
g

WebI report based on BEx query in Live Office document

Hi
We have a BEx query in BW that has one input ready variable (period). Then we have created a WebI report based on this BEx query (the WebI report itself does not have any prompts). When we run the WebI report we get asked to enter a value in the BEx variable (remember: this is not a WebI prompt). Until this stage everything works fine. Then we have created a Live Office document and added the WebI report. When we refresh the Live Office document, the BEX variable is not shown. The data that is retrieved is from the last time the WebI report run. The refresh option is set to u201COn demand: From the databaseu201D.
Is there a way to get the BEx variables to be shown when refreshing the Live Office document? Remember, we do not use WebI prompts.
We use BW 7.3 and BO BI 4.0.
Kind regards
Erik

Hi,
Unfortunately, this feature has not been developped the BICS connectiviy. It is only available for manda
tory prompts based on universe. Others have noted the same problem, so there is an enhancement request for the feature to be available using BICS connection in the "Ideas Place".
Use the link to vote for the idea, more votes gives a better chance that this will be picked up for development.
[LifeOffice idea|https://cw.sdn.sap.com/cw/ideas/4094]
Thanks,
Marianne

Live Office SP3.4/Office 2010 - Live Office objects disappear on conversion

I am testing Live Office XI 3.1 FP3.4 on a Windows 7 laptop with Office 2010 installed and have a question.
I take an Excel 2003 file (XLS) file that has Live Office connections and open it in Office 2010. Then I save as an XLSX file. While saving I get a message that states:
"The name, [1]_1_CRADDIN_DataGrid, either conflicts with a valid range reference of is invalid for Excel. The name has been replaced with 11__1_CRADDIN_DataGrid. You may still need to manually update any references to this name used in VBA code or as text arguements in functions. You must close and reopen the workbook before these changes take effect."
I complete the save then close and reopen the file. When I go check for my Live Office objects, they seem to have disappeared (meaning I right click on what used to be a Live Office object, but I no longer see Live Office on the popup menu).
Can't I convert my old data models to the new excel format? I am doing this because the XLF is taking a LONG time to open in Xcelsius 2008 SP4 with multiple server busy messages. I thought updating the Excel file might speed things up but since the Live Office objects are disappearing from my spreadsheet this is not working as expected.
If any pointers can be given that would be great. If I have missed any documenation that may help me out, please let me know. I checked the Live Office documentation and the highest thing for XI 3.1 I see is SP3, no FP3.4 (or even SP4).

How do I know if Office is 64 bit? If I go to the control panel, I see that "Microsoft Office Professional Plus 2010" is installed.
There are no named ranges in my sheet.

Format of numeric field cannot retain via Live Office

In Webi, I changed the format of an numeric field to 2 decimal places. When I retrieved this field to Excel via Live Office, I found the format of 2 decimal places cannot be retained. It ended up displayed in 1 decimal places.
I found when a webi report exported to Excel, the format can be retained.
Does anyone know if this is a product design or product issue? Thanks.
Regards,
Gloria

Hi Gloria,
I had a look at this in XI release 3.0 and received the same issue. The only way I could get this to work was to use the FormatNumber() method. This returns the value as a string, which live office represents with the trailing 0.
So if the cell value was 12345.6, then FormatNumber([my cell]; "#,##0.00") will display 12345.60. This will display correctly in Excel (except that it is justified as text) when brought in by live office.
This more of a work around than a fix, so you may want to raise a case.
Regards
Alan

How to configure Live Office Data with no Logon Prompt

Hi,
I am using Xcelsius with Live Office. Everything appears fine except that when I attempt to preview the dashboard using the Xclesius preview button I am being prompted with a logon screen. For my clients this will not be an acceptable solution and I need to find a way to create this dashboard without having a logon prompt appear.
I have done some research and it appears that using Flash Vars with a CelogonToken variable is the way to go. This is fine except that this solution requires that I either use the Variable to open a child swf or I have to embed the report in a .Net application and pass the value for the Flash Var using some c# or VB.net coding.
Ideally, I am looking for a way to pre set this password so that users can go straight to Infoview and view the dashboard.
I guess what I am really after is functionality similar to using a Web Service Connector which enalbes developers to fill in the password value as a part of the object and be done with it.
Does any one have any idea as to how this can be accomplished?
Thanks,
Ty

howwow
I want to set up a 'Guest' accountFine, but I recommend you use a different name, e.g. "visitor", not "guest".
If, under "Parental Controls" you select "Finder & System", then click "Configure", you can select "This user can only use these applications:" which gives you all the control you need. However, you may also need to check "Allow supporting programs" for some choices.

Generating a report in dashboard with live office connection(3.0 version) ?

Hi,
iam generating a report in dashboard with live office connection(3.0 version) but when iam trying to set parameters the refersh button & modify button are disable. how to overcome from this issue?
Regards,
Mahendra

Hi Mahendra,
Confirm if you are getting the same issue outside Xcelsius i.e in the Microsoft Excel.
Try refreshing the Live office objects in MS excel using the option "Refresh all objects "and then import .xls it in Xcelsius.
Regards,
Noopur

LIVE OFFICE INSTALLATION

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