Live on-screen exchange

I'm not sure if that's what it's called, but while sorting through installation issues, the Adobe tech had me go to website that gave him live access to my monitor. I can't remember what he called it, but I thought he said anyone can use this service.
I need to consult with my technical editor on an illustration. The easiest way for us to communicate is if she could get a live view of my monitor. She's in Wisconsin, and I'm in South Carolina, so strolling over to each other's workstations isn't really an option. Does anyone know more about this and how I can access it?
Cheers,
Toni

Wow. That's easy. It's hard to believe such a powerful tool is available.
Thanks!
Toni.

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