Live view hardware or software issues have I been cheated

Hi I have recently bough a Live View unit. I am deaf  and I got this gadget because I needed something that would help med notice new text message. My local reseller recommended this device. I had a normal sonyericsson bluetooth watch in mind but the reseller told med that these watches was not surly supported to my phone (Xperia X10 mini pro). The Live View unit would have the vibration function that I needed. I know that the phone in it self has a similar function but unless you strap the phone on you self these vibration are easy to miss.
I have used the live view unit about 2 weeks now. It constantly disconnect. Even if I keep the phone in my pocket and the live view unit strapped to my wrist it looses connection and is not reminding me about incoming text messages. I have used bluetooth headsets in past time. And I remember that if I got to fare away from the phone it would disconnect. But than as I got close it would reconnect.
In the bluetooth settings it says that the live view unit is paired but not connected?. Once the live view unit locked it self .. in start mode the sonyericsson logo was showed on the display until the battery was drained, not responding to any buttons. The facebook functions has never worked. I have followed other users advise to check all the boxes on activities.
My question should I go back to my reseller and ask him to replace it with another one ? Have I misunderstood the function of the live view unit ? It there possible a software issue ? What can I do to fix it ?

It should work as you describe/it's advertised. It is a shame, but it's a product not ready for release. Personally, I told my retailer it doesn't work as advertised so returned it and got a refund.

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