Live! Wireless for remote monitoring question
Hello, Somebody who has this camera probably can answer this question.. Is software compatible with Vista2. What format motion is being record in?
The software that came on CD with my Live! Wireless has a copyright of 2005 and is not natively compatible with Vista. When the setup launches, it immediately states that it is 'not compatible with this version of Windows' and then exits. But all is not lost. Following the lead of other users on this forum, I right-clicked on the CD's SETUP.EXE, selected Properties, selected the Compatibility tab, selected Windows XP SP2, and then pressed OK. Then I right-clicked on SETUP.EXE again and ran it as an administrator. The three applications installed fine. I was able to configure the device without difficulty. So the answer to your first question is a qualified "Yes". Regarding your second question: The device captures snapshots in JPG format and video in WMV format. Creative's silence about this product is deafening. There seems to be no interest or effort going into improving the product...nor in making the software natively compatible with Vista. I suppose it's only a matter of time until the creativeddns.com web interface disappears one day, too. It's too bad; I have two of these devices and they work great. I love them.
Message Edited by cgwaters on 08-0-2007 11:13 PM
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Thanks in advance. Ozgur OzdemirDid you get an auto response to your e-mail? Once a request arrives a response goes out automatically. If you didn't get that, check your spam filter first as the reply may be stuck there.
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Message Edited by KokChoy-CL on 06-12-2008 09:09 AM -
Need help installing Live Wireless Webcam
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Can anyone provide insight in how to the this product to work?Did you get an auto response to your e-mail? Once a request arrives a response goes out automatically. If you didn't get that, check your spam filter first as the reply may be stuck there.
If for some reason you did not receive any response at all, please send me a PM with your contact details. I will have someone look into your issue.
Message Edited by KokChoy-CL on 06-12-2008 09:09 AM -
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Hello,
When try to Silent Monitor an Agent using my CSD, I can listen it through my Laptops speaker or headset (if plugged in). Is there any way to do Silent Monitoring by using supervisor's IP Phone?
If there is any document that supports the answer, please let me know. I appreciate your help.
ThanksHere is some additional information from the scripting guide:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/programming/guide/uccx851gs_scripts.pdf
pg 515 - Designing remote monitoring scripts.
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I tried to configure remote monitoring in CUCCX, but I could not because I have enhanced license. When I Opened the Supervisor desktop I found a button for voice monitoring, but I could not use it.
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