Livecycle Designer ES 8.2 and Preferences Folder

Hello all,
the question I'm asking here is actually related to a different issue, so I'll give the whole context.
I have issues with image fields in Livecycle Designer, no matter if I use the one that comes with Acrobat Pro 8.0 or 9.0. Image fields have at least one bug: The anchor position in the layout is ignored, the image is *always* anchored top middle. In version 8.0, the picture was always scaled to fill the rectangle, causing a skewed aspect ratio, no matter what scaling option was selected.
After talking for more than 1 hour to the Adobe customer support, I was told to see if the Preferences folder was there (not sure what this has to do with the image field issue, but whatever). It's supposed to reside in C:\Documents and Settings\USERNAME\Application Data\Adobe\Acrobat\9.0 and is supposed to contain 2 folders and 1 file. Oh yeah, I'm driving Windoze XP ... For my user, I do not see the preferences folder at all, other users that log in to my coputer, the preferences folder exists, but is empty. I tried uninstalling Acrobat Pro and re-installing as local admin as suggested by customer service, but still no preference folder.
My question is: What could be the reason for not having the preferences folder?
Thanks and Cheers
Markus

Please post this question in the Designer forum here:
http://forums.adobe.com/community/livecycle/livecycle_es/livecycle_designer_es?view=all

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