LiveCycle form creation - email submit button

I created a form in LiveCycle with an email submit button. The button works for myself and another person for whom I was creating the form for. However, now that I am testing this form with other users the email submit button is not working. When users click the submit button it clicks blue but no response. Because it was created in LiveCycle do I need to do something to enbed the functionality into the form. The steps to follow in the help file have produced no results.
Thanks

Paul,
I did that and I didn't get any wizard. Just a dialog box including instructions to save the file as another name and that is it.
Am I suppose to get something else?
>>> pguerett <[email protected]> 8/19/2009 9:22 AM >>>
Then that is your issue .....I am guessing that your tests were done on Acrobat right?
To be able to submit a PDF from Reader you must Reader Extend the document. Open the file in Acrobat and under the Advanced/Extend Features for Adobe Reader menu follow the wizard to conclusion. Save the file as a different name (I like to have RE in the name so I know that I have extended it - filename_RE.pdf). Now try it with the new file.
Paul

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ADOBE LiveCycle Designer 8 - EMAIL SUBMIT BUTTON DOES NOT WORK

I created a new form in Adobe LiveCycle Designer 8, but the email submit button, nor a regular button assigned with a 'submit' function will do anything. It should initiate a new Outlook email but it does not. My default programs are set correctly (default email program and the default "mailto" program are set to Outlook). This document was created not only with ALC8, but on a Windows Vista PC with MS Office 2007. I ran a test to see if it would work on a WinXP SP2 machine with Office 2003 and it still did not work.
Can anyone help?

Alan
Though not an expert, I've created a few forms with the Submit by Email button. If you've already done this then sorry for asking, but did you go through the Acrobat Distribution (Forms>Distribute Forms)process after creating the form in LC8? As far as I can tell the email submit button doesn't work without this stage.
This confirms the email submission address, then sets up a dataset to be saved in a location of your choice.
filename_dataset_0001.pdf
then a file type that can be edited, saved and submitted by Reader users:
filename_pub_0001.pdf
You can save this to your intranet server or email direct to the recipient.
When the submit button is then used you receive a copy of the whole form which on opening will prompt you to add it to the dataset. Receiving and adding multiple forms to the data set is straightforward. You will see them all listed in the viewer above the form itself. From here you can also then select and export the data to Excel via xml or as a csv file.
Note that any changes you make to the form should be to the original document and the distribution process repeated, otherwise the functionality of the form will be affected.
That's about the limit of my knowledge I'm afraid, therefore if you have already tried this and are still having problems then hopefully someone else can help out.
Regards

Windows 7 / Email Submit Buttons Issues

Since Windows 7 has been released, none of my previous forms with Email Submit Buttons work. Does anyone have any solutions or suggestions?

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you can buy Snow Leopard for about USD 29 but you don't have to install OSX Snow Leopard in order to install the updated BootCamp Drivers from it.
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Help with making an Email Submit button on a form!

Im making a form using livecycle for the first time.
Im trying to put on it a email submit button - i used email submit field and made the button. Then in the Objects Palette, in the box that says email address i put in the email address that i want it to be sent to. I then tried to email the form, and i received an email, but the attachment was just a bunch of codes, not the form. I want the email to come through with the PDF form.
I searched on help and this is what i found:
3.
In the Control Type area, select Submit. Data will be submitted according to the settings in the Submit tab.
4.
Click the Submit tab and type the URL protocol in the Submit to URL box.
To
Use this URL protocol
Example
Submit the package to an ftp site
ftp
ftp://ftp.gnu.org/gnu/GPL
Submit the package to a web server
http
http://myserver/cgi-bin/
Submit the package to a secure web server
https
https://myserver/cgi-bin/
Submit the package to an email address
mailto
mailto:[email protected]
5.
Select PDF from the Submit As list.
I cant find where to change these options - can someone help?
Thanks!

Hi,
The issue is that if the form is not Reader Enabled, then users with Reader cannot submit the form as a PDF.
They can submit it as an XML file and then you would re-import this back into the form on receipt. It is an extra step, but it does have the advantage that the data being submitted as an XML file is very small.
If you really need/want the form to be submitted as a PDF AND your users have Reader, then the form will have to be Reader Enabled.
There are two options:
Reader Enable using Acrobat Standard (version 9) or Acrobat Professional (version 8). This will give certain rights, like the ability for users with Reader to save the form and for the form to be submitted as a PDF. However there are licensing restrictions, see EULA.
The other option is to Reader Enable the form using LiveCycle Reader Extensions ES2. This is a server product, which entails additional cost and a cost to Reader Enable each form. It is intended for processing large volumes of forms/large volumes of data.
There is a summary here:
http://assure.ly/gYyYc2
So there are a couple of options.
Form NOT Reader Enabled:
Users cannot save the data they input.
Data must be submitted as an XML file and processed on receipt.
Form IS Reader Enabled:
Users can save the data they input.
Data can be submitted as a PDF (or XML file).
Hope that helps,
Niall
Assure Dynamics

Email Submit Button not Submitting Full Form

Hi guys
I'm new to LiveCycle Designer, so my problem may be something very simple that I have missed.
I have a simple form which I intend to use for my clients to book training sessions with. It will be emailed to them or downloaded from my website to be completed and the submitted to me via the email submit button on the bottom of page 2.
My form doesn't have any fancy coding or dynamic content - just simple text fields and drop down boxes. The subform spreads 2 pages and everything is included in just the one subform.
The email submit button composes an email with the xml file attached, but the xml file only contains the data from the tabulated fields on page 2 - page 1 is completely ignored.
Can anyone help me out with this please, I'd really appreciate it.

Hi,
If you look at the Object / Binding tab and then select the various subforms and objects. You will see that on page 1 these are set to "None"; whereas you will need these set to "Normal", like the table on page 2.
If the binding is "None" then an xml submit will not return these values. If the binding is "Normal" then the data will be returned.
Good luck,
Niall

I want to have users submit the form in PDF format but it doesn't work using the email submit button

Hi all,
I have a form that I want to be returned to a specific email address as a PDF File. This is so that reservations people can open the pdf, and extract the information from it. Keeping it as a PDF will allow them to easily read and use the form.
When I use the "Add and Email Submit button" approach, as outlined in the "How to" area, everything works fine, except that the format of the submitted file is in xml, not Pdf which is what I need it in.
I then tried adding a Button to the document from the Library, and set it's "Control Type" to "Submit". This provided me with the submit sub-tab, where I set the "Submit Format" to PDF. In the "Submit to Url", I entered the following - "mailto:[email protected]" (without the quotes)
The first approach works, but is not in the PDF format that I need (I believe).
The second approach keeps giving the following error when one selects the submit button - "This operation is not permitted".
We use Lotus Notes (yes, I know...not my favorite either, and it may be the problem here).
Any help that might be provided is greatly appreciated!!
Rob

Thanks, but, using the "free" version of Reader, there is no opportunity to open nor import the xml data - the menu options do not exist - there is no import listed.
If we try to open the xml file directly, then we get an error - something to the effect of "unsupported file type, or the file is corrupted".
I just noticed in my Pro version that there is the command File ->Form Data ->Import Data to Form... command. Is this what you are referring to?
What do you recommend? Perhaps the easiest thing to do would be to purchase a few copies of Acrobat Pro for the reservations people to use? I was hoping that the free version of reader would do it, but perhaps not?
Thanks again,
Rob

Problem with Email Submit Button in Interactive Form

Hi All,
I am using EMail Submit Button in InteractiveForm.
At run time when i click on this button then it is sending this pdf file in the form of .xml file at given Email address but i want to send pdf format only.
Can anyone help me how to solve the issue.
Thanks & Regards
Dinesh Kumar

Hi,
Try doing the following
try using the simple 'Button'. In the button's object properties, in the tab named 'field', select 'Control Type: submit'.
Then, in the 'submit' tab in the object properties, choose PDF in the 'submit format' dropdown field.
In the 'submit to URL field' type:
mailto:nameataddress.com?subject=mySubject&body=Done
You may need to adjust the e-mail address, subject and body text.
Regards
Ayyapparaj

Email submit Button issues on form

I am having an issue with attempting to generate email with a button in my form. I had created one some time ago (using Acrobat PRO 9-Live Cycle) and the button generating email to a specific person seemed to be functioning properly. I now had a person tell me that the usual person was not receiving his email. When taking a closer look (I am now using Acrobat X) at the same form, the email function worked appropriately for me and went to the appropriate person.
Now, however, when I took that same form into designer to make some additions and continue looking at the button, I wrote out a new version of the form and the very same button does not function the same way. Previously, a pop-up would appear and you could choose your normal e-mail or internet email and then, when choosing your normal method of email, a new email message would appear(which you could edit) and it would be directed to the person that was specified on your button properties SUBMIT tab as the SUBMIT TO URL.
Now when I look at my new form at the same button(generated from the original), I can't even locate a SUBMIT tab for the same exact button. What happens when I click it is a pop-up that says it is sending the form to a totally different e-mail address (that I experimented with at some time in the past. When I look at all the event scripts associated with that button, I now see a java script associated with it that refers to this other email. Even when I change this email inside the code, the button still comes up with a pop-up that announces it will be sent to the original address (which I changed in the script).
I tried to creat a brand new "email submit" button using that new object type, but it is still defaulting to that erroneous address and I am not seeing where to change it?
I know there must be some behnd the scenes goings on that I just am not familiar with.......Would this email be stored elsewhere?....have the tabs changed for buttons, but then why can I still see that property on my original form?.......is there a better approach?.......help?!!!
May or not be related.....I also added a print button and that does not function either, but no pop-up or warning there. I did not have one on this form previously.
Thanks in advance!

I discovered George Johnson's post on changing identity at EDIT->PREF->ID->EMAIL ADDRESS which answered one of my questions, but I still not sure about the other behaviours that I mentioned.

Email submit button doesn't work with Thunderbird

I created a LiveCycle (v8.2.1) form with the email submit button. Works fine if the sender is using Outlook. If their using Thunderbird, it does not. I installed Thunderbird on my system (normally I use Outlook) and set Control Panel/Internet Options/Programs email to use Mozilla Thunderbird as the email program. When I click the Email button on my LiveCycle PDF form, I get a message telling me: Select an Email Client. The "Desktop Email Application" radio button is checked and that should be fine; the explanation for this button indicates that it should be checked "if you currently use an email application such as Microsoft Outlook Express, Microsoft Outlook, Eudora, or Mail.". I leave that checked, since I am using an email application and click OK. After 20-30 seconds, I get a message with the title bar: Microsoft Office Outlook "A program is trying to access e-mail address information stored in Outlook..." Allow|Deny|Help. I click Deny. After a minute or so, an Outlook "New" email window appears with the appropriate information from my LiveCycle PDF form. Right content, wrong email client. Since Thunderbird is my "default" email application, where is LiveCycle coming up with Outlook? What do my customers do who don't use Outlook?
I hope someone has a good solution.
Thanks.

When you click the submit button, do you get a window that has the title "Select Email Client"and has the options of "Desktop Email Application" and "Internet Email"? If not, does anything at all happen?
Note that Mac users must have Acrobat or Reader installed and be viewing the PDF in Acrobat or Reader for it to work. Many (most?) Mac users have the Preview Application as their default PDF viewer, and it does not support many interactive features such as form submissions. Although some third-party PDF viewers for Windows support form submissions, many do not.
For those that do not use PDF viewers that support form submissions, they will have to manually attach the document to an email message.

Email Submit Button and Reader 7.0?

I was just wondering if the email submit button works in reader 7.0? I created the submit button so that it sends out the entire PDF form and the data instead of just the raw data, but someone tested it in reader 7.0 and it gives a "this operation is not permitted" error. I have professional 7.0, and it works great for me. So I was wondering if this was something to do with the version of adobe?
- Natalie

Hi Natalie,
To email the entire PDF in the free Reader, you would need to "reader extend" the form using LiveCycle Reader Extensions see:
http://www.adobe.com/products/server/readerextensions/pdfs/readerextensionsserver_ds.pdf
You can however email the XML data instead (as an alternate option)and this will work in the free Reader as well as in Acrobat.
Catherine
Adobe Systems

Email submit button is not working

Now facing strange problem for email submit button. A custome script (event.target.submitForm) is used for sending mail. It is working well adobe reader 9.1 but getting block Acrobat X pro. Also update reader can not submit the form by mail.
A pop box appears which says Acrobat does not allow the connection to:..........
I was trying to allow the restriction but not get any option to select. Edit > preferences > Trust Manager > change setting > under manage internet access I cannot edit any option.
Has adobe changed any policy? How can I submit form by email?

The email button can only work for Reader users if the document is Reader-enabled with Acrobat (or LiveCycle Reader Extensions). Do you have Acrobat?
For the text field problem, you just have to make them multiline. In LiveCycle Designer, select a text field, open the Object palette, and select "Allow Multiple Lines" on the Field tab. You may want to also select "Limit Length to Visible Area".

Email Submit Button doesn't use default email software

When I click the Email Submit button, the form does not use my default email program (Eudora). Instead it uses an old hotmail account which I don't even use anymore.
All other web pages bring up Eudora when I click on a mail link.
Only Live Cycle documents do not.
I have the latest version of LiveCycle.
Is there a fix for this?

When you click the submit button, do you get a window that has the title "Select Email Client"and has the options of "Desktop Email Application" and "Internet Email"? If not, does anything at all happen?
Note that Mac users must have Acrobat or Reader installed and be viewing the PDF in Acrobat or Reader for it to work. Many (most?) Mac users have the Preview Application as their default PDF viewer, and it does not support many interactive features such as form submissions. Although some third-party PDF viewers for Windows support form submissions, many do not.
For those that do not use PDF viewers that support form submissions, they will have to manually attach the document to an email message.

Email submit button issue

Hi Guys,
I have designed few forms recently and i am fairly new to livecyle, I have actually 2 issues, bit odd and i have tried to be as much discriptive as i can.
email submit button on all my forms works but it sends email to one perticular address and not to one that i programmed it to.
I.e. Form 1 - email to [email protected] - when i press submit button it will send email to [email protected]
Form 2 - email to [email protected] - when i press submit button it will send email to [email protected]
Form 3 - email to [email protected] - when submit button is pressed it sends email to [email protected]
Now when i use this button on actual form it sends email to right addresse but it is obviously in XML format and wouldnt work for us, when i use button on distributed copy of the form (created via distribute form button) it sends email to wrong addresse in PDF formate (which is the formate we like).
Also whatever i put in Email Subject box - it will always put "submitting completed form" in the email subject line.
Not sure if it makes any different but we use outlook and i have tried this from several pcs.
I think i have cheked and rechecked everything and can't fix it, any help would be great.
Process i use to create this button is - Insert >standard>email submit, i will then put desired email address and email subject in relevant fields under Object pellette.
Thanks,
H

There are two ways to set the adress in LiveCycle I know:
1st is with the button itself, second is with Javascript/Formcalc.
If I got you right and you have 3 different forms you could search for the [email protected] adress in the xml's and exchange it there or check out where the form gains the mail adress from. It's the easiest method to get rid of something you are not that sure where it is located in the form but know what it does ;D . (I had some similar problem since I overtook forms of someone else.)
Did you check this thread out? http://forums.adobe.com/thread/462681?tstart=0
Paul gave an example there how to deal with the various things on mail buttons.
Edit: PS: On which event did you script it? Normally you can't script on the mail button itself so you need a fake button like Paul said.
I'm also not good with Reader Extensions, since I can't experiment with those sry

Email submit button(s) help

I have a 5 page form and I need each page to go to a different email adress. I have put a different email submit button on each page, but is there a way to script the button to only send the current page and not any of the others? Or have one main email submit button that sends each page to a different email address? I am new to Adobe LiveCycle Designer ES, but I have a (VB) programming background, so it seems like it should be possible with code Thanks
Adobe LiveCycle Designer ES ver 8.2

Hi,
The submit by email function will attach the complete form to the email. It cannot (afaik) split a form into five different PDFs.
However there are workarounds.
If you save the form as a Dynamic XML form in the save as dialog, then you can show and hide pages.
Here is an example of a form that changes the presence property of pages, depending on the choice selected from the dropdown.
http://www.assuredynamics.com/index.php/category/portfolio/showing-and-hiding-pages/
When it comes to something like this it is helpful to split the script. The mouseUp event fires before the click event.
For example for the email button on page 1, you can modify the script in the example to hide each of the pages 2-5 in the mouseUp event and then in the click event have the email script. In the postSubmit event you could have script to show all the pages again.
A word of caution - if the user has Reader then the form needs to be Reader Enabled, otherwise the submit as PDF will fail silently.
Hope that helps,
Niall
Assure Dynamics

Email submit button - email subject doesn't work

I have a form I created in Livecycle. I have an email submit button.
The properties of the button let me change the subject of the email. But no matter what I set that to, when the button is click it will only send the form saying "Submitting Completed Form"
I cannot get it to change to anything else!
I am using a manual distribution method (also when saving it will let me rename the form, but then just creates a _distributed.pdf file that is the same name as the form).
Also the email to never changes. I can set it to whatever I like, but when I distribute, it will also go to the person designated when I made the form.
I'm using ES2 on Win 7 64 bit.

What type of CC are you using. The only supported ones are Master Card and Visa. If you are using a different one then it will not allow you to use the Submit. I appolgize, I want to be sure of the issue.
If you are still having problems the next step is a partial erase on the device. Here is a link on how to do that process:
http://kb.palm.com/wps/portal/kb/common/article/23197_en.html

LiveCycle form creation - email submit button

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