LMS 2.5 RME TOC

Hi We have installed LMS 2.5.
We are not able to view TOC(Table of Contents of RME(4.0.3). Please suggest
Vaishali

Hi,
Are you referring to 'dbreader'? This is not recommended as you can potentially break CiscoWorks.
If you forgot the database password here is the way that you can change it.
Windows:
net stop crmdmgtd
..\CSCOpx\bin\perl dbpasswd.pl dsn=rme encryption=yes npwd=
net start crmdmgtd
Solaris:
#/etc/init.d/dmgtd stop
opt/CSCOpx/bin/dbpasswd.pl dsn=rme encryption=yes npwd=
#/etc/init.d/dmgtd start
Thanks.

Similar Messages

  • LMS 3.2: RME failed archive with Nexus 5010

    Hi,
    LMS 3.2, RME 4.3.1, dev packages updated, Windows.
    We would like to archive the configuration of the Nexus 5010 switches. Due to authentication with Radius based on tokens we're not able to use telnet/SSH and therefore we only can use SNMP WRite in combination with TFTP.  But, this is not working at all. Other systems like 3750 works fine. Is there a difference between Catalysts IOS and nexus NXOS?
    I searched the forum and found this:
    https://supportforums.cisco.com/message/663481#663481
    upgrade to LMS 2.6, archive config not working anymore
    We ship and start a TFTP server by default on Windows.  You must have an SNMP read-write community string configured on your devices, and entered in DCR for TFTP config fetches to work.  Additionally, udp/69 must be open between device and server.
    The easiest way to troubleshoot this kind of problem is to start a sniffer trace on the LMS server (using Device Center > Packet Capture).  Filter on all traffic to one of the failing devices.  Then, run a Sync Archive job for that same device.  When it fails, the sniffer trace will indicate what the problem is
    Regards
    Ad Olsthoorn

    Hi Lavramov,
    Yes I'm quite sure, I installed the required packages acoording to the Nexus.RME431.v2-2.readme.pdf manual. the manual tell me to install the following (see also attachement).
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    - SharedSwimMDS9000.RME431.v1-6-1.zip
    - SharedNetshowSS.RME431.v1-1.zip
    regards
    Ad

  • LMS 2.5 RME Table Of Content

    Hi We have installed LMS 2.5.
    We are not able to view TOC(Table of Contents of RME(4.0.3). Please suggest
    Vaishali

    Hi,
    Are you referring to 'dbreader'? This is not recommended as you can potentially break CiscoWorks.
    If you forgot the database password here is the way that you can change it.
    Windows:
    net stop crmdmgtd
    ..\CSCOpx\bin\perl dbpasswd.pl dsn=rme encryption=yes npwd=
    net start crmdmgtd
    Solaris:
    #/etc/init.d/dmgtd stop
    opt/CSCOpx/bin/dbpasswd.pl dsn=rme encryption=yes npwd=
    #/etc/init.d/dmgtd start
    Thanks.

  • LMS 3-2 / RME 4.3.1 and syslog forwarding sends extra blank syslog

    Customer is telling me they setup syslog forwarding (I didn't ask where they did this), but they state that each syslog message being forwarded that another blank syslog is sent to that device along with the forwarded message.
    Any ideas why the blank syslog gets sent with the forwarded syslog?
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    Campus Manager 5.2.1
    RME 4.3.1

    I think the customer is shooting the messenger.
    Find out where the syslog is forwarded. Probably something wrong there
    LMS doesn't do syslog forwarding normally
    I guess you could create a script that could do that.
    Cheers,
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  • LMS 3.2 - RME 4.3.1 Sync archive fails

    Hi,
    Sync archive fails for some of my devices.
    This is the message :
    *** Device Details for .... ***
    Protocol ==> Unknown / Not Applicable
    Selected Protocols with order ==> Telnet,TFTP,SSH,RCP,HTTPS
    Execution Result:
    CM00139 Could not archive config Cause: Action: Verify that device is managed and credentials are correct. Increase timeout value, if required.
    Check device credential is OK (Telnet + SNMP V2)
    This device is Cisco Systems WS-C6009.Cisco Catalyst Operating System Software, Version 7.4(3). (sysObjectID : enterprises.9.5.39)
    I have modified the "Maximum time to wait for Job Results per device (seconds):" to 240.
    What could be wrong?
    Thanks in advance

    Resolution Summary:Checked the dcmaService.log and found the following recurring statements.
    com.cisco.nm.xms.xdi.pkgs.LibCommon.common.CommonUtility,getMinSupportedVersion,406,Descr = 12.2(50)SE
    [ Tue Oct 26  15:58:45 CDT 2010 ],DEBUG,[main],com.cisco.nm.xms.xdi.pkgs.LibCommon.common.CommonUtility,getMinSupportedVersion,405,suppSysId = .1.3.6.1.4.1.9.1.927
    [ Tue Oct 26  15:58:45 CDT 2010
    Checked that the device IOS was well above the version specified in the logs, so thought may be an issue with the device packages.
    Checked the mdf version was 1.25 which came as default when we install LMS 3.2, so upgraded the mdf version to 1.45.
    Still the issue didn't got solved, so upgraded the RME device packages and now the archive job was successful.
    Message was edited by: Dheeraj Gera

  • LMS 3.2 - RME 4.3.1 Inventory Collection never stops (Job Result = pending)

    Hello all,
    with our LMS-System running on Solaris 10 we have the following problem:
    - Inventory Collection never stops after starting
    - This can be seen with all devices or 1 device selected
    - Config-Mgmt is working
    - After re-init of RME-DB the problem persists
    In Logfile (IC_Server.log) no problems are shown.
    In Job-Logfile only the collection request is shown.
    Any help is appreciated
    Thanks for your feedback
    Lothar

    Hi Joe,
    with further troubleshooting this problem I discoverd the following.
    - Having problems with inventoring certain Cat4000 we requested patch for Bug-ID CSCtb16925 (LibInventory.zip-File).
    - Replacing this file with the old one or installing the newest IDU for RME the problem was solved.
    It seems that the LibInventory.zip file given with Bug-ID CSCtb16925 is somewhat buggy (maybe in context with device-number) greater
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  • LMS 2.6 / RME 4.0.6 : Update device packages

              Hi All,
    I want update device packages for the device Unknow c3560v2 and ME2400 on ciscoworks lms 2.6.
    CCS= version 3.0.6
    CM= version 4.0.10
    CV = 6.1.5
    DFM = 2.0.7
    IPM = 2.6.0
    RME = 4.0.6
    The server doesn't have access internet so i downloaded files and copy this on directory psu.
    1) I've tried directely upgrading the device package in RME, but it failed. He want file mdf v1.22 and the version is V1.20.
    2) I've upgrading CiscoView for device, it's ok
    3) I've upgrading Campus Manager with version 4.0.13, it's ok
    4) I've tried upgrading the device package in RME, but it failed. He want file mdf v1.27 and the version is V1.25 after upgrade Campus.
    I don't find on site cisco the version 1.27 of mdf, where i can found this file ?
    I have the version 1.56 but it's compatible for LMS 2.6 and RME 4.0.6 ?
    How can uninstall a version of mdf if I have a problem with this version?
    thanks

    Indeed. It does look like the only MDF available is 1.52 for CS 3.0
    I also saw the note:
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    RME 4.0.6 Release Notes
    FYI.  LMS 2.6 is EOL.  As such I suggest you contact your account team to see if they can acquire it for you.
    Thanks.

  • LMS 3.2 RME 4.3.1 Archive Jobs hang

    LMS 3.2 Windows 2003 R2 8Gig RAM
    Managing ~4000 devices currently on LMS 3.1. Built new LMS3.2 server and patched to RME 4.3.1.
    Import from csv file works fine and RME inventory collection/ Campus Manager Data Collection all works perfectly.
    Archive Jobs hang (at random device #'s) after starting successfully.
    I have tried restarting ConfigMgmtServer process, rebooting, even reinit CMF, RME and ANI db and starting from scratch but issue persists.
    Are there any known issues with LMS 3.2 on Archive Jobs hanging or should I debug and open TAC case?

    Resolution Summary:Checked the dcmaService.log and found the following recurring statements.
    com.cisco.nm.xms.xdi.pkgs.LibCommon.common.CommonUtility,getMinSupportedVersion,406,Descr = 12.2(50)SE
    [ Tue Oct 26  15:58:45 CDT 2010 ],DEBUG,[main],com.cisco.nm.xms.xdi.pkgs.LibCommon.common.CommonUtility,getMinSupportedVersion,405,suppSysId = .1.3.6.1.4.1.9.1.927
    [ Tue Oct 26  15:58:45 CDT 2010
    Checked that the device IOS was well above the version specified in the logs, so thought may be an issue with the device packages.
    Checked the mdf version was 1.25 which came as default when we install LMS 3.2, so upgraded the mdf version to 1.45.
    Still the issue didn't got solved, so upgraded the RME device packages and now the archive job was successful.
    Message was edited by: Dheeraj Gera

  • LMS 3.2 RME Device Update failed

    Hello experts,
    I got a new error on my LMS 3.2 with RME 4.3.1
    I can´t install any of the RME Device updates.
    e.g. : "Installation failed for product [Resource Manager Essentials] with message : com.cisco.nm.xms.psu.packagemgmt.InstallerException: Repository in use. Another Package Support Updater client session may be modifying device support."
    I looked up for a .lock file in my CW dir but there is no one.
    NMSROOT/Psu.Lock and NMSROOT/www/classpath/com/cisco/nm/xms/psu/Psu.Lock does not exist.
    There are no other .lock files in the CW dir and subdirs.
    I attatched a psu.log file. Maybe u will see the failure.
    What I tried:
    - Restart daemon
    - install from cisco.com
    - install from local dir
    ... everytime the package installation failed.
    Bye,
    Patrick

    You will need an identical server (RME 4.3.1) with an updated/healthy package repository.  If you have that, you can follow these steps to regenerate maps:
    1. Shutdown daemons:
    net stop crmdmgtd
    2. On the bad server, delete all .zip files under the two RME package repositories:
    NMSROOT\www\classpath\com\cisco\nm\xms\psu\pkgs\rme
    NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\pkgs
    3. Copy all of the packages under one of the above locations on the good server to both of these locations on the bad server.
    4. Delete your bad rme*.map files under NMSROOT/www/classpath/com/cisco/nm/xms/psu/maps/ and replace them with the good ones.
    5. Restart daemons:
    net start crmdmgtd

  • EoS/EoL hardware report problem on LMS 3.2 RME 4.3.1

    Hi,
    Trying to run EoS/EoL RME reports for the first time and having problems. I have applied latest patch for CSCte717641 and this seems to have made things a little better. Originally the hardware report simply failed, but now it seems to run, but never finish. To avoid any download problems, I have manually downloaded both the EOX_SOFTWARE.ZIP and the PSIRT_EOX_OFFLINE.txt, which I have placed into the "NMSRoot\rme\jobs\inventory\reports\EOX_PSIRT\local_xml" folder. The PSIRT file has been un-compressed and put in as .txt and the EOX file has been left as a .zip. Now the report starts running, I can see it creating a temp folder in the above folder and it seems to place two files in there eos_card and eos_device, but then it appears to delete the temp folder and the job just sits at running?
    Any advice would be appreciated

    This is from the time I ran the report.
    [ Fri Feb 18 12:03:15 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.ui.action.InventoryReportsAction,perform,383,InventoryReportsAction Getting request params : ReportNAme: EoS/EoL Hardware ReportApp Name : null
    [ Fri Feb 18 12:03:15 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.ui.action.InventoryReportsAction,perform,392,Action of Filter is null
    [ Fri Feb 18 12:03:15 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.ui.action.InventoryReportsAction,perform,911,Generate report Request from UI
    [ Fri Feb 18 12:03:17 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.ui.action.InventoryReportsAction,perform,1320,Update user given cisco.com credentails
    [ Fri Feb 18 12:03:17 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.util.IRJobUtil,persistJob,201,new folder created for storing the job
    [ Fri Feb 18 12:03:18 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.custom.IRCrtmImpl,getCrtList,45,called getCrtList to get list of Inventory Custom Templates
    [ Fri Feb 18 12:03:18 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.custom.IRCrtmImpl,getCrtList,51,Connection is not null
    [ Fri Feb 18 12:03:18 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.custom.IRCrtmImpl,getCrtList,70,Number of templates returning: 2
    [ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,,246,
    Starting the JOB 3972
    [ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1506,
    Getting the job details from persisted Job
    [ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1528,
    Job Details : EoS/EoL Hardware Report
    [ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1530,
    Job is custom report : false
    [ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1532,
    Job runtype : Immediate
    [ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1534,
    Job date : 18-2-11 12:10
    [ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1536,
    Job description : test99
    [ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1538,
    Job E mail id :
    [ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1540,
    Job publish location :
    [ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1542,
    Job template id : 0
    [ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1544,
    Job job id : 3972
    [ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1562,
    All the report properties read successfully from the job.
    [ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,61,sun.misc.Launcher$AppClassLoader@92e78c
    [ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,203,
    [ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,294,
    [ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,314,
    Valid License.
    Proceeding with job execution.
    [ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,334,
    Running Report job 3972 instance id 0
    [ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,354,inside devsel flow
    [ Fri Feb 18 12:03:27 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,558,normal3
    [ Fri Feb 18 12:03:28 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,600,successfully got predeployed devices
    [ Fri Feb 18 12:03:28 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,606,submitted.length3
    [ Fri Feb 18 12:03:29 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,generateReportData,1633,************before set device in gen rep data**********
    [ Fri Feb 18 12:03:29 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,generateReportData,1639,************after set device in gen rep data*******
    DEBUG,2011-02-18 12:03:32,250,Datagenerator class name is class com.cisco.nm.rmeng.inventory.reports.datagenerators.EOS_EOL_RDG
    DEBUG,2011-02-18 12:03:32,250,Datagenerator class instance is [email protected]107304
    [ Fri Feb 18 12:03:33 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.util.db.DatabaseConnectionPool,getConnection,113,Inside ICSDatabaseConnection, MAX_COUNT =5
    [ Fri Feb 18 12:12:40 GMT 2011 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.util.LocalXMLParser,getFileName,545,Here *****eox_card.xml
    [ Fri Feb 18 12:12:44 GMT 2011 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.util.LocalXMLParser,getFileName,545,Here *****eox_device.xml
    NOTE:
    I can see both files in the NMSRoot\CSCOpx\files\rme\jobs\inventory\reports\EOX_PSIRT path, but not in the local_xml directory?
    Then nothing for an hour and then the following that I don't think id related?
    [ Fri Feb 18 13:18:58 GMT 2011 ],INFO ,[TP-Processor3],com.cisco.nm.rmeng.inventory.reports.ui.action.IRJobsAction,getArchiveId,387,Entering the method
    [ Fri Feb 18 13:18:59 GMT 2011 ],INFO ,[TP-Processor3],com.cisco.nm.rmeng.inventory.reports.datagenerators.SystemReports,goForPDFReport,308,Device Limit is = 750
    [ Fri Feb 18 13:18:59 GMT 2011 ],INFO ,[TP-Processor3],com.cisco.nm.rmeng.inventory.reports.datagenerators.SystemReports,goForPDFReport,309,Device Limit for Device Statistics Report is = 750
    INFO ,2011-02-18 13:18:59,281,export device list from request [Lcom.cisco.nm.rmeng.util.datastructures.DeviceID;@1db810a
    [ Fri Feb 18 14:16:17 GMT 2011 ],INFO ,[TP-Processor5],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,61,WebappClassLoader
    delegate: false
    repositories:
    /WEB-INF/classes/
    ----------> Parent Classloader:
    org.apache.catalina.loader.StandardClassLoader@1a06e38
    [ Fri Feb 18 14:16:17 GMT 2011 ],INFO ,[TP-Processor5],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,126,INFO: Resource Limit from License file=10000
    [ Fri Feb 18 14:16:17 GMT 2011 ],INFO ,[TP-Processor5],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,203,
    [ Fri Feb 18 14:20:00 GMT 2011 ],INFO ,[TP-Processor16],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,61,WebappClassLoader
    delegate: false
    repositories:
    /WEB-INF/classes/
    ----------> Parent Classloader:
    org.apache.catalina.loader.StandardClassLoader@1a06e38
    [ Fri Feb 18 14:20:00 GMT 2011 ],INFO ,[TP-Processor16],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,126,INFO: Resource Limit from License file=10000
    [ Fri Feb 18 14:20:00 GMT 2011 ],INFO ,[TP-Processor16],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,203,
    [ Fri Feb 18 14:23:03 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.custom.IRCrtmImpl,getCrtList,45,called getCrtList to get list of Inventory Custom Templates
    [ Fri Feb 18 14:23:04 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.custom.IRCrtmImpl,getCrtList,51,Connection is not null
    [ Fri Feb 18 14:23:04 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.custom.IRCrtmImpl,getCrtList,70,Number of templates returning: 2
    at that point I cancelled the job as it had been running for two hours for 5 devices.

  • LMS 3.2 - RME System Inventory Polling takes very long

    Hi there,
    Environment: Solaris 10 (approx. 1400 devices managed)
    With scheduled RME System Inventory Polling Job at 01:00 am it ends 6,5 hours later.
    Looking into the Job-Log after about 53 minutes following messages are shown until job finish
    [ Fri Jun 11  01:53:08 CEST 2010 ],INFO ,[Thread-2],Updating result for the device: SW-5941
    [ Fri Jun 11  06:38:10 CEST 2010 ],INFO ,[Timer-0], This timer task is not valid anymore, exiting.
    [ Fri Jun 11  06:38:44 CEST 2010 ],INFO ,[Timer-0], This timer task is not valid anymore, exiting.
    [ Fri Jun 11  06:38:44 CEST 2010 ],INFO ,[Timer-0], This timer task is not valid anymore, exiting.
    [ Fri Jun 11  06:38:44 CEST 2010 ],INFO ,[Timer-0], This timer task is not valid anymore, exiting.
    [ Fri Jun 11  06:38:45 CEST 2010 ],INFO ,[Timer-0], This timer task is not valid anymore, exiting.
    [ Fri Jun 11  06:38:47 CEST 2010 ],INFO ,[Timer-0], This timer task is not valid anymore, exiting.
    [ Fri Jun 11  06:38:51 CEST 2010 ],INFO ,[Timer-0], This timer task is not valid anymore, exiting.
    [ Fri Jun 11  06:38:55 CEST 2010 ],INFO ,[Timer-0], This timer task is not valid anymore, exiting.
    Last entries in IC_Server.log
    [ Fri Jun 11  01:53:08 CEST 2010 ],INFO ,[Thread-19],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,596,No Trap
    [ Fri Jun 11  01:53:08 CEST 2010 ],INFO ,[Thread-19],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,602,CALLING SELF TEST
    [ Fri Jun 11  01:53:08 CEST 2010 ],INFO ,[Thread-19],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,604,DONE WITH SELF TEST
    [ Fri Jun 11  01:53:08 CEST 2010 ],INFO ,[Thread-19],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,492, Finished processing device 2246 10.222.68.5
    [ Fri Jun 11  01:53:08 CEST 2010 ],INFO ,[Thread-19],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,498,Total time is 28 seconds for 10.222.68.5
    Please find attached log files (excerpt).
    The Job finishes with failure status and shows following results
    Failed: 19
    Not Attempted: 1
    Successful With changes: 628
    There seems to be a lack of over 700 devices with Inventory Polling.
    Does anybody have an idea?
    Thanks for you feedback
    Lothar

    With only excerpts of logs and no debugging, it's impossible to say what the problem is.  I don't see anything here that shows a problem.  Enable ICServer debugging under RME > Admin > System Preferences > Application Loglevel Settings.  Then, if possible, reschedule the system polling job to run while you are there.  It is important to be able to capture a thread dump of the job's JVM as well as ICServer's JVM when the output in the job log stops.  To capture these dumps, send a SIGQUIT to the PIDs of ICServer and the job.  You can get both PIDs from the output of the pdshow command.  The job's process name will be the job ID number.

  • LMS 3.2 RME 4.3.1 - Inventory goes into running status never completes.

        I recently added 15 switches to my CiscoWorks install via the DCR.  I waited a bit and none of them were discovered. I tried to kick start a job in inventory in the RME but they wouldn't leave the running state. I poked around the theads here and checked for ../CSCOpx/conf/csdiscovery/DiscoveryStatusObj (it wasn't there) and then tried running "pdexec  CSDiscovery".  This didn't fix my problem.  I bounced all the CW services, problem is still there.  Anyone have any ideas?
    chris

    Joe,
    Thanks for the reply.  I've tried to do the pdterm and pdexec for the ICServer, but it's still not working.  I've opened a case with TAC now. So far he's reset the causer account.  We've tried to manually kick off an inventory job after we've put the device type in.  None of that worked so he had me send a few of the job folders as well all the ICServer logs and the logs that come from archive syncs.  I plan on calling in a few hours to check on the status.  Any ideas as to where we can go from here?

  • LMS 3.2 - RME 4.3.1 - Report Generator scheduled Syslog-Reports

    Hi all,
    within Report Generator in RME 4.3.1 I discovered an issue with newly added devices in scheduled Syslog Severtiy Level Summary Reports.
    Settings for the report
    - Device Selector: All Devices
    - Data Range: 24 hours
    - Schedule: daily, at xx:xxh
    Our purpose for this job is to get a daily summary of syslogs of all managed devices.
    But there seems to be a problem with the dynamic update of newly added devices to DCR and RME-Device-DB.
    The report only creates output for all managed device at timestamp of report creation, not for newly added devices.
    Is this a know bug, or is this the planned behavior?
    Any suggested workarounds/fixs are appreciated.
    Thanks a lot for your help.
    Lothar

    This is documented in the online help for the report generator, sync archive, etc. pages.
    # Group Selector — To schedule a job for dynamic group of devices.
    The job is scheduled only for the devices that are present in the selected group at the time when the job is run. The customizable group selector for jobs evaluates static groups also as dynamic during run time.

  • LMS 3.2 RME 4.3.1 Inventory collection failing for switches

    I have 6 switches that inventory is failing for.  They do run the 12.2(33)SXI3 software but I have the CSCtb16925-1.0  patch installed.  I've tried to increase the SNMP timeout for the devices but they still fail.
    Ideas?
    Chris Jasztrab

    You did not properly increase the SNMP timeout.  Go to RME > Devices > Device Management > RME Devices, and edit the attributes of the device in question.  Perform an inline edit.  Click on the device name, then change the existing SNMP timeout value to 10.  Then save your changes, and apply them on the previous screen.  Then inventory collection should work.

  • LMS 3.2 RME 4.3.1 Inventory Failing for Switches

    I have two 6500 Series switches that RME is not able to get the inventory for.  It keeps on failing.  I have tried to increase the SNMP timeout to a larger number also increased the telnet timeout.  I've seen it asked for in other posts.  Here is my ICServer log after i tried a collection.
    ,[Thread-16],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.LibInventory.PortInterfaceAGI_RFC1213_HelperMethods,getIfTableEntriesFromDevice,749,Entry speed : 0 Index value 147
    [ Tue Mar 02  09:54:31 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.LibInventory.PortInterfaceAGI_RFC1213_HelperMethods,getIfTableEntriesFromDevice,759,Entry speed after if block: 0 Index value : 147
    [ Tue Mar 02  09:54:31 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.LibInventory.PortInterfaceAGI_RFC1213_HelperMethods,getIfTableEntriesFromDevice,749,Entry speed : 0 Index value 148
    [ Tue Mar 02  09:54:31 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.LibInventory.PortInterfaceAGI_RFC1213_HelperMethods,getIfTableEntriesFromDevice,759,Entry speed after if block: 0 Index value : 148
    [ Tue Mar 02  09:54:31 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.LibInventory.PortInterfaceAGI_RFC1213_HelperMethods,getIfTableEntriesFromDevice,749,Entry speed : 0 Index value 149
    [ Tue Mar 02  09:54:31 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.LibInventory.PortInterfaceAGI_RFC1213_HelperMethods,getIfTableEntriesFromDevice,759,Entry speed after if block: 0 Index value : 149
    [ Tue Mar 02  09:54:34 CST 2010 ],INFO ,[Thread-21],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,549,DP time is 5 seconds for 192.168.10.53
    [ Tue Mar 02  09:54:34 CST 2010 ],ERROR,[Thread-21],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,729,Exception for device 192.168.10.53 is
    java.lang.reflect.InvocationTargetException
        at sun.reflect.GeneratedMethodAccessor12.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:719)
        at java.lang.Thread.run(Thread.java:595)
    Caused by: java.lang.NumberFormatException: EPLOYMENT RELEASE SOFTWARE (fc1)
    TAC Support: http://www.cisco.com/tac
    Copyright (c) 1986-2003 by cisco Systems
        at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.parseVersionString(CiscoVersionString.java:154)
        at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.<init>(CiscoVersionString.java:86)
        at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.compareVersions(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:139)
        at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.iosVersionCheck(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:201)
        at com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatSwitch.ContainmentAGI_ENTITY_Mib.g$eval(ContainmentAGI_ENTITY_Mib.java:147)
        at com.cisco.nm.xms.xdi.ags.ContainmentAGI.g$eval(ContainmentAGI.java:21)
        at com.cisco.nm.xms.xdi.SdiEngine.initAndEvalAGIs(SdiEngine.java:383)
        at com.cisco.nm.xms.xdi.SdiEngine.request(SdiEngine.java:309)
        at com.cisco.nm.xms.xdi.SdiEngine.getDevRepr(SdiEngine.java:302)
        at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:539)
        ... 1 more
    [ Tue Mar 02  09:54:34 CST 2010 ],ERROR,[Thread-21],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,777,Unknown Exception
    java.lang.NumberFormatException: EPLOYMENT RELEASE SOFTWARE (fc1)
    TAC Support: http://www.cisco.com/tac
    Copyright (c) 1986-2003 by cisco Systems
        at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.parseVersionString(CiscoVersionString.java:154)
        at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.<init>(CiscoVersionString.java:86)
        at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.compareVersions(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:139)
        at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.iosVersionCheck(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:201)
        at com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatSwitch.ContainmentAGI_ENTITY_Mib.g$eval(ContainmentAGI_ENTITY_Mib.java:147)
        at com.cisco.nm.xms.xdi.ags.ContainmentAGI.g$eval(ContainmentAGI.java:21)
        at com.cisco.nm.xms.xdi.SdiEngine.initAndEvalAGIs(SdiEngine.java:383)
        at com.cisco.nm.xms.xdi.SdiEngine.request(SdiEngine.java:309)
        at com.cisco.nm.xms.xdi.SdiEngine.getDevRepr(SdiEngine.java:302)
        at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:539)
        at java.lang.Thread.run(Thread.java:595)
    [ Tue Mar 02  09:54:34 CST 2010 ],INFO ,[Thread-21],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,841,Device collection failed for 192.168.10.53
    [ Tue Mar 02  09:54:34 CST 2010 ],INFO ,[Thread-21],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1191,No Trap
    [ Tue Mar 02  09:54:34 CST 2010 ],INFO ,[Thread-21],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1203,CALLING SELF TEST
    [ Tue Mar 02  09:54:35 CST 2010 ],INFO ,[Thread-21],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1207,DONE WITH SELF TEST
    [ Tue Mar 02  09:54:35 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,549,DP time is 5 seconds for 172.23.10.252
    [ Tue Mar 02  09:54:35 CST 2010 ],ERROR,[Thread-16],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,729,Exception for device 172.23.10.252 is
    java.lang.reflect.InvocationTargetException
        at sun.reflect.GeneratedMethodAccessor12.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:719)
        at java.lang.Thread.run(Thread.java:595)
    Caused by: java.lang.NumberFormatException: EPLOYMENT RELEASE SOFTWARE (fc1)
    TAC Support: http://www.cisco.com/tac
    Copyright (c) 1986-2003 by cisco Systems
        at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.parseVersionString(CiscoVersionString.java:154)
        at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.<init>(CiscoVersionString.java:86)
        at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.compareVersions(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:139)
        at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.iosVersionCheck(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:201)
        at com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatSwitch.ContainmentAGI_ENTITY_Mib.g$eval(ContainmentAGI_ENTITY_Mib.java:147)
        at com.cisco.nm.xms.xdi.ags.ContainmentAGI.g$eval(ContainmentAGI.java:21)
        at com.cisco.nm.xms.xdi.SdiEngine.initAndEvalAGIs(SdiEngine.java:383)
        at com.cisco.nm.xms.xdi.SdiEngine.request(SdiEngine.java:309)
        at com.cisco.nm.xms.xdi.SdiEngine.getDevRepr(SdiEngine.java:302)
        at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:539)
        ... 1 more
    [ Tue Mar 02  09:54:35 CST 2010 ],ERROR,[Thread-16],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,777,Unknown Exception
    java.lang.NumberFormatException: EPLOYMENT RELEASE SOFTWARE (fc1)
    TAC Support: http://www.cisco.com/tac
    Copyright (c) 1986-2003 by cisco Systems
        at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.parseVersionString(CiscoVersionString.java:154)
        at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.<init>(CiscoVersionString.java:86)
        at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.compareVersions(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:139)
        at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.iosVersionCheck(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:201)
        at com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatSwitch.ContainmentAGI_ENTITY_Mib.g$eval(ContainmentAGI_ENTITY_Mib.java:147)
        at com.cisco.nm.xms.xdi.ags.ContainmentAGI.g$eval(ContainmentAGI.java:21)
        at com.cisco.nm.xms.xdi.SdiEngine.initAndEvalAGIs(SdiEngine.java:383)
        at com.cisco.nm.xms.xdi.SdiEngine.request(SdiEngine.java:309)
        at com.cisco.nm.xms.xdi.SdiEngine.getDevRepr(SdiEngine.java:302)
        at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:539)
        at java.lang.Thread.run(Thread.java:595)
    [ Tue Mar 02  09:54:35 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,841,Device collection failed for 172.23.10.252
    [ Tue Mar 02  09:54:35 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1191,No Trap
    [ Tue Mar 02  09:54:35 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1203,CALLING SELF TEST
    [ Tue Mar 02  09:54:35 CST 2010 ],INFO ,[Thread-16],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1207,DONE WITH SELF TEST

    This is bug CSCtb16925.  A patch is available from the TAC to correct it.

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