LMS 3.1 Device Update problem through CCO
If I use the correct CCO password, I get "Connection to Cisco.com failed. Please check log files. Download operation cannot proceed." All I see in psu.log is "FATAL [DevUpdate : performAdd] : Error while trying to connect to Cisco.com. Return Code = 1". If I use a bogus password, I'm told so, which leads me to think, without digging further on the LMS or proxy side that there's problem on the CCO end. Am I off base here?
I was able to download via Device Update with a different CCO account, which makes me think it's an account entitlement problem. Does it sound plausible given the error message ([DevUpdate : performAdd] : Error while
trying to connect to Cisco.com. Return Code = 1) that it's CCO's way of saying the first account was not entitled to download RME & CiscoView pkgs?
Similar Messages
-
LMS 4.0.1 - Device update problem for CiscoView
Hello,
I would like to update all CiscoView packages for my customer.
When I do :
Admin> System> Software Center> Device Update
I have a list of several updates to do :
Showing 1-15 of 15 records
Package Name
Type
Product Name
Installed Version
Available Version
Readme
Posted Date
size
1.
ASR1000
DevicePackage
CiscoView
3.0
4.0
ASR1000.cv50.v4-0.readme
NA
NA
2.
Cat3560
DevicePackage
CiscoView
9.0
11.0
Cat3560.cv50.v11-0.readme
NA
NA
3.
Cat3750
DevicePackage
CiscoView
12.0
13.0
Cat3750.cv50.v13-0.readme
NA
NA
4.
Cat6000IOS
DevicePackage
CiscoView
31.0
31.2
Cat6000IOS.cv50.v31-2.readme
NA
NA
5.
CVGenericPackage
DevicePackage
CiscoView
1.4
1.5
CVGenericPackage.cv50.v1-5.readme
NA
NA
6.
Cisco3400ME
DevicePackage
CiscoView
4.0
5.0
Cisco3400ME.cv50.v5-0.readme
NA
NA
7.
MetroEthernet
DevicePackage
CiscoView
2.0
MetroEthernet.cv50.v2-0.readme
NA
NA
8.
Nexus5000
DevicePackage
CiscoView
1.0
Nexus5000.cv50.v1-0.readme
NA
NA
9.
Nexus7000
DevicePackage
CiscoView
2.0
3.0
Nexus7000.cv50.v3-0.readme
NA
NA
10.
Rtr3900
DevicePackage
CiscoView
4.0
5.0
Rtr3900.cv50.v5-0.readme
NA
NA
11.
Rtr1900
DevicePackage
CiscoView
2.0
3.0
Rtr1900.cv50.v3-0.readme
NA
NA
12.
Rtr1800
DevicePackage
CiscoView
9.0
10.0
Rtr1800.cv50.v10-0.readme
NA
NA
13.
NGMARShare
DevicePackage
CiscoView
1.15
1.17
NGMARShare.cv50.v1-17.readme
NA
NA
14.
Rtr800
DevicePackage
CiscoView
16.0
18.0
Rtr800.cv50.v18-0.readme
NA
NA
15.
SwitchAddlets
DevicePackage
CiscoView
1.28
1.31
NA
NA
But when I try to do these update, it always fails and I can see in the Event logs, this message :
Number of Packages Selected for Install : 1
For Product(s) : CiscoView
Install Invoked by user : admin
The Package(s) Selected for Install :
CVGenericPackage
WARNING : CVGenericPackage(1.5):Consistency check failed for base package SwitchAddletsWhat can I do to update my CiscoWorks please ?
No package(s) to install for : CiscoView
Thank you.
Regards,
Stephane.And for each individual device package I'm trying to update, I receive this error message :
Error
The installation of device package(s) failed.
Check Software Center > Activity Log > Event Log for details.
And the Event log show me this (for example, for the Cat3560 package) :
Number of Packages Selected for Install : 1
For Product(s) : CiscoView
Install Invoked by user : admin
The Package(s) Selected for Install :
Cat3560
No package(s) to install for : CiscoView
But when I do Device Update again (even if I Stop and Restart the Deamon Manager), I still see the same device packages list.
This problem is very annoying.
Do you want me to upload any other log ? -
LMS 3.2 device updates failing?
Have upgraded from LMS 3.1 to 3.2 then applied all the software updates ok.
Now applying device updates - they are failing but can't see a clear reason. The Activity Log > Event Log doesn't really provide any clues. I'm guessing the relevant log file would be the psu.log ? [see attached]
Not sure if messages like
oid : 1.3.6.1.4.1.11.2.3.7.5.19 not found in E:\CISCOW~1\lib\classpath\com\cisco\nm\cwcs\mdf\mdfdata.xml
are part of the problem?
Thanks for any troubleshooting pointersThe SYSobjectID you mention is of an HP device so that is not likely to be your problem.
Got any problems with devices not being recognized?
Tail of psu.log looks normal to me.
Cheers,
Michel -
LMS 3.2: device update or software update fails.
Hi All,
I just did a virgin install of LMS 3.2 on Windows 2008 SP2.
After installation, downloaded all the patches and installed them on top of the fresh install. This is the list of installed patches:
CS:
cs331-win-CSCtn86202-0
cwcs-win-CSCtg46847-K9
cwcs33-win-CSCsy14799
cwcs33-win-CSCtc38080
cwcs33-win-CSCtd01597-K9
cwcs33-win-CSCtd07131-0
cwcs33-win-CSCti41352
cwcs33-win-CSCtj01051
cwcs33-win-CSCtj20850-1.0
cwcs331-win-CSCtr77570-0
cwcs331-win-Oct2011-su1-0
cwcs331-win-Oct2011-su2-0
cwcs33x-win-CSCto46927-0
CM:
cwcm5.2.1-win-CSCtl10414-0
cwcm5_2_1_win
RME:
rme4_3_1_win
rme4.3.1-win-CSCsz32320-1.0
rme4.3.1-win-CSCsz367951.0
rme4.3.1-win-CSCta761471.0
rme4.3.1-win-CSCtb169251.0
rme4.3.1-win-CSCtd268360
rme4.3.1-win-CSCte717641.0
rme4.3.1-win-CSCtg317101.0
rme4.3.1-win-CSCth432861
rme4.3.1-win-CSCtj03361-1.0
rme4.3.1-xdi-win-CSCte95623
DFM:
dfm3.2-win-CSCta56151
dfm3.2-win-CSCtb87449
dfm3.2-win-CSCtj572681.0
When trying to do a device update from CS, I get the following error:
Error while downloading package information from Cisco.com for the selected products. See the d:/CSCOpx/log/psu.log file for details.
No filters or proxies are in place. Any idea what this is causing?? TIA!
psu.log shows me this:
[ Thu Nov 10 10:38:23 CET 2011 ] INFO [SecurityHandler : getCSProxyLogin] : No proxy User Name configured
[ Thu Nov 10 10:38:23 CET 2011 ] INFO [SecurityHandler : getCSProxyHost] : No proxy Host configured
[ Thu Nov 10 10:38:34 CET 2011 ] INFO [SecurityHandler : getCSProxyHost] : No proxy Host configured
[ Thu Nov 10 10:38:34 CET 2011 ] INFO [SecurityHandler : getCSProxyPort] : No proxy port confgured
[ Thu Nov 10 10:38:36 CET 2011 ] INFO [DevUpdate : performAdd] : Validated Cisco.com credentials..
[ Thu Nov 10 10:38:36 CET 2011 ] INFO [SecurityHandler : getCSProxyHost] : No proxy Host configured
[ Thu Nov 10 10:38:36 CET 2011 ] INFO [SecurityHandler : getCSProxyPort] : No proxy port confgured
[ Thu Nov 10 10:38:36 CET 2011 ] INFO [DownloadManager : queryAllPkgs] : Going to collect download packages...
[ Thu Nov 10 10:38:36 CET 2011 ] ERROR [CcoDownloadAdapter : getXmlFileList] : failed to connect to Cisco.com:RespCode=404, RespMsg=Not Found
[ Thu Nov 10 10:38:36 CET 2011 ] ERROR [RemoteRepSync : downloadPsuHeadersAsXml] : VDSException thrown com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getXmlFileList():Exception:CcoDownloadAdapter::getXmlFileList():failed to connect to Cisco.com.
[ Thu Nov 10 10:38:36 CET 2011 ] ERROR [ViewRemoteAndInstalledPkg : getRemoteAndInstalledPkg] : VDSException while downloading headers from Cisco.com
com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getXmlFileList():Exception:CcoDownloadAdapter::getXmlFileList():failed to connect to Cisco.com.
at com.cisco.nm.xms.psu.downloadmgmt.RemoteRepSync.downloadPsuHeadersAsXml(RemoteRepSync.java:559)
at com.cisco.nm.xms.psu.downloadmgmt.RemoteRepSync.getAllPackagesFor(RemoteRepSync.java:991)
at com.cisco.nm.xms.psu.downloadmgmt.DownloadManager.queryAllPkgs(DownloadManager.java:1191)
at com.cisco.nm.xms.psu.ui.gui.model.ViewRemoteAndInstalledPkg.getRemoteAndInstalledPkg(ViewRemoteAndInstalledPkg.java:170)
at com.cisco.nm.xms.psu.ui.gui.model.action.DevUpdate.performAdd(DevUpdate.java:1032)
at com.cisco.nm.xms.psu.ui.gui.model.action.DevUpdate.perform(DevUpdate.java:555)
at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:509)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.cisco.nm.cmf.util.AccessLogFilter.doFilter(AccessLogFilter.java:128)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:754)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:684)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:876)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)I assume that in your case you could have a problem with the sequence of the patch installation. You should have installed cwcs33x-win-CSCto46927-0 as the last patch because there is at least one (CSCtj20850) wich reverts the settings of the patch for Bug CSCto46927 - i.e. re-install cwcs33x-win-CSCto46927-0 and see if it is working.
-
Nokia 5230 device update problem -
When i try and do a device update over the air on my 5230 I can get to the point where it trys to connect only to get told there is an invalid username and password error. IT IS DRIVING ME MAD! anyone any ideas?
Software Update FAQS Page:
http://europe.nokia.com/support/download-software/device-software-update/faq
I get an error message when using my device to update. What should I do?
"Remote server not responding"
Most likely your Nokia device cannot connect to the Internet or the server is not available. Internet connectivity problems may have several causes, such as a temporary network failure in the operator's network or Internet, or missing or incorrect access point settings for the device updates (or web browser) application. Remember that if your device supports it, you can also use WiFi to connect to the Internet and update.
You also need to have Update Server settings programmed into your device. These can be operator-specific settings (contact your operator for help), or standard Nokia settings as shown below:
Key *#0000# into your phone's home screen or go to Device manager (consult your user guide if necessary).
Select Options > Server profiles > Options > New server profile > Copy = No
Server Name
Nokia
Server ID
Nokia
Server password
firmupservpass
Access point
[select your preferred AP]
Host address
https://dms.update.nokia.com/dms/omadm
Port
443
User name
nokiams
DM password
nokiamspass
Allow configuration
Yes
Auto accept all requests
Yes
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc
Current Phones: Nokia N9, iPhone 4 -
Hi,
When I check for new device update at cisco.com, I got these lines at psu.log - attached.
Is this a bug?
BalazsHi ,
Replace the attached file (vds.properties) from the below location :
C:\Program Files\CSCOpx\lib\classpath\com\cisco\nm\xms\vds
then Restart the Daemon Manager ..
NOTE : Please take the Bcakup of your Existing file (vds.properties)
--Then go to common service > software center > device update >> check for the Device Pcakages , you will be able to see the Device Packages now..
Thanks--
Afroj
If this post answers your question, please click the "Correct Answer" button" -
H:selectOneMenu - Update problem through a Java Function
Hi,
I'm designed a little form which has two h:selectOneMenu.
<h:form>
<h:selectOneMenu id="listas_disponibles"
value="#{sesion.listaSeleccionada}"
valueChangeListener="#{sesion.escogerLista}"
onchange="submit();"
immediate="true">
<f:selectItems value="#{sesion.listasConfiguracionIDNombre}"/>
</h:selectOneMenu>
<h:selectOneMenu id="listas_hijas"
value="#{sesion.listaHijaSeleccionada}"
valueChangeListener="#{sesion.escogerListaHija}"
onchange="submit()">
<f:selectItems value="#{sesion.listasHijas}" />
</h:selectOneMenu>The problem is that when I change the "listas_hijas" value, I want update the "listas_disponibles" value through the "sesion.escogerListaHija" method.
public void escogerListaHija(ValueChangeEvent value){
this.listaSeleccionada
= idListNewValue;
}But when the JSF page is rendered, the value of "listas_disponibles" hasn't changed.
Can anybody help me? Need you more data or code? Thanks!!Try to access your list through the ValueBinding.In your function
FacesContext context = FacesContext.getCurrentInstance();
context.getApplication().createValueBinding("#{sesion.listaSeleccionada}").setValue(context, idListNewValue);
you must have the setter for you list. -
LMS 4.2 Device Update without a proxy server
I'm running LMS 4.2.2, and when I try to initiate a device package update via the webinterface, it fails because I do not have a proxy server configured. Is there a way to tell LMS that I don't want it to use a proxy? I have my cisco.com creds in place, and the proxy fields left blank, but it tries anyway, and I can't find anywhere to tell it to ignore the proxy.
I solved this myself, it seems I had my DNS entries on the Soft Appliance entered incorrectly, so it threw a "cannot find proxy" rather than "cannot resolve hostname" error.
-
Upgrade from LMS 3.0.1 to LMS 3.1 or 3.2 and problem with devices update
Hello
How to upgrade from LMS 3.0 December 2007 update to LMS 3.1 or LMS 3.2. The problem is the large number of C2960S-24TS-L switches that my organization has and cannot managed them..
I tried to upgrade devices through Software Center but always Ciscoworks informs me with the following message.
"Error while downloading package information from Cisco.com for the selected products. See the log file for details".
Also i can not run EOL/EOS inventory report. The message is
" INVREP0102: Cisco.com user credentials are invalid. Enter correct credentials." I check my credentials and is right.
The server has access to www through proxy without any restrictions.
In the past I've already updated devices through the software center. Also in the past i ve run EOS/EOL inventory reports.
The LMS 3.0 December 2007 has the following products
LMS
3.0.1
16 May 2008
CiscoWorks Common Services
3.1.1
02 Jul 2009, 07:44:58 EEST
2.
Campus Manager
5.0.5
11 Oct 2009, 07:36:10 EEST
3.
CiscoView
6.1.7
02 Jul 2009, 07:45:05 EEST
4.
CiscoWorks Assistant
1.0.1
02 Jul 2009, 07:45:05 EEST
5.
Device Fault Manager
3.0.5
12 Jun 2010, 07:31:48 EEST
6.
Internetwork Performance Monitor
4.0.1
02 Jul 2009, 07:45:11 EEST
7.
Integration Utility
1.7.1
02 Jul 2009, 07:45:14 EEST
8.
LMS Portal
1.0.1
02 Jul 2009, 07:45:16 EEST
9.
Resource Manager Essentials
4.1.1
02 Jul 2009, 07:45:17 EEST
Has anyone knows what can be the problem??.
ThanksHi,
the problem to access cisco.com is because of a "bug". Its ID is CSCto46927.
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCto46927
Symptom:
After the 16th of June 2011 LMS will no longer be able to download Software and Device Package updates, or PSIRT and End of Sale/Life information from CCO
Conditions:
Hosted services in Cisco.com that are being leveraged by LMS, for downloading the latest Software and Device Package updates, as well as the PSIRT and End of Sale/Life information are being migrated to a new framework and the old services will be retired.
This will affect all LMS 3.x and 4.x versions.
Refer to https://supportforums.cisco.com/docs/DOC-16806 for more information
Workaround:
Users of LMS 3.2.1 , 4.0 should install the patch that can be downloaded from cisco.com
Users of earlier version will need to upgrade to LMS 3.2 and then install the LMS 3.2 SP1 patch set before installing the patch"
Because of that it is necessary to upgrade not only to 3.1 or 3.2, you need 3.2.1 to get the patch and then access to cisco.com again.
The question about the better way for updating I can't answer. I did a update to 3.1 and then to 3.2. But I think you will find the requirements for the updates in the notes for them.
But I can't find LMS 3.1 in the cisco download center. There is only 3.2 and 3.2.1 available for me.
Sven -
Ciscoworks LMS 2.5 don`t working software & devices updates
Terrible happened The old server with LMS on the Solaris operating system refused to work, but I have backup. I installed LMS 2.5 (CiscoView 6.1.2), RME 4.0.3. Posted all network objects that were in the old system from backup. But none of them can not do in the utility Netconfig, all the checkbox on the switches Cisco ME 3400-24TS-A inactive, butwith the Cisco 3750 is no such problem, it works. As I understand it, I must run Device Update, but the answer is a "No updates available in CCO for selected product (s)." The same problem with Software Update, I can not upgrade to LMS 2.6 and other products too. Tell me what to do? Some screenshots attached below.
Maybe Cisco has stopped maintaining the online update repositories for LMS 2.x. Alternatively, you can try finding the relevant RME/CiscoView/Campus Manager device updates at
http://www.cisco.com/cisco/software/navigator.html?mdfid=268439477&i=rp
For example, select RME, instead of LMS, to find if the RME device pkgs are available for download. Once downloaded, you can apply them on the LMS servers locally. -
LMS 4.0.1 fails to download SW and device updates
Hi All,
I have a problem downloading software and device updates for LMS 4.0.1.
In the psu.log I get the following:
[ Mon Nov 26 12:51:51 CET 2012 ] INFO [SwUpdateAction : getUpdatesFromCCO] : Validated Cisco.com credentials..
[ Mon Nov 26 12:51:51 CET 2012 ] INFO [SecurityHandler : getCSProxyHost] : No proxy Host configured
[ Mon Nov 26 12:51:51 CET 2012 ] INFO [SecurityHandler : getCSProxyPort] : No proxy port confgured
[ Mon Nov 26 12:51:51 CET 2012 ] ERROR [CcoDownloadAdapter : getXmlFileList] : failed to connect to Cisco.com:RespCode=404, RespMsg=Not Found
[ Mon Nov 26 12:51:51 CET 2012 ] ERROR [RemoteRepSync : downloadPsuHeadersAsXml] : VDSException thrown com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getfileList():failed to connect to Cisco.com
Hope someone can help.
Thanks.
Rgds,
JesperHi Jesper,
Download the Patch for thsi Bug CSCto46927. (lms40x-win-CSCto46927-0.zip ) for windows
lms40x-sol-CSCto46927-0.zip (solaris)
I hope this will fix the issue
Thanks
Afroz -
LMS 4.1 Device Package Update
Hi,
I'm having problems updating packages for my new install of LMS Prime 4.1 and hoped someone here could help in diagnosing why. I've attached the psu.log file.
Thanks in advance.Yeah, for Inventory Config And Image Management (the traditional RME functions, in LMS 3.x lingo), you have to perform a separate "Software Update" (vis-a-vis Device Update, which is apparently for CiscoView). That's described in the same aforementioned URL, a little further up, Admin -> System -> Software Center -> Software Update:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.1/user/guide/admin/swcenter.html#wp1096852
The following page describes, in not-so-clear terms, whether it's Software Update or Device Update that's needed to get newer hw/sw recognized by the various pieces of LMS 4.1.
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.1/device_support/table/lms41sdt.html -
Ciscoworks LMS 3.2 unable to run Software or Device Update
I am not able to run software or device update. Initially I thought it was my proxy (Bluecoat) problem. so I bypassed the proxy and still getting the same error. based on the PSU.log, I am getting 404 error which ususally HTTP Not Found. I am wondering if the URLs have been moved? I've attached a sample of TCP stream in plain text.
with proxy credential:
[ Mon Mar 05 18:56:20 PST 2012 ] INFO [SwUpdateAction : selectAllUpdates] : Validated Cisco.com credentials..
[ Mon Mar 05 18:56:23 PST 2012 ] ERROR [CcoDownloadAdapter : getXmlFileList] : failed to connect to Cisco.com:RespCode=404, RespMsg=Not Found
[ Mon Mar 05 18:56:23 PST 2012 ] ERROR [RemoteRepSync : downloadPsuHeadersAsXml] : VDSException thrown com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getfileList():failed to connect to Cisco.com.
[ Mon Mar 05 18:56:23 PST 2012 ] INFO [SwUpdateAction : selectAllUpdates] : removing SwUpdateLock, due to exception..
bypass proxy:
[ Tue Mar 06 14:57:24 PST 2012 ] INFO [SecurityHandler : getCSProxyLogin] : No proxy User Name configured
[ Tue Mar 06 14:57:27 PST 2012 ] INFO [SwUpdateAction : selectAllUpdates] : Validated Cisco.com credentials..
[ Tue Mar 06 14:57:27 PST 2012 ] ERROR [CcoDownloadAdapter : getXmlFileList] : failed to connect to Cisco.com:RespCode=404, RespMsg=Not Found
[ Tue Mar 06 14:57:27 PST 2012 ] ERROR [RemoteRepSync : downloadPsuHeadersAsXml] : VDSException thrown com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getfileList():failed to connect to Cisco.com.
[ Tue Mar 06 14:57:27 PST 2012 ] INFO [SwUpdateAction : selectAllUpdates] : removing SwUpdateLock, due to exception..it seems, your problem is bugID CSCto46927; you can download the patch for windows here: cwcs33x-win-CSCto46927-1.zip
Also, consider to update LMS 3.2 to version LMS 3.2.1 and apply alls other application patches and point patches available;
LMS 3.2 SP1:
ciscoworks_lms321_win_k9.zip -
iPad IOS 7.0.2 and Mountain Lion 10.8.5 Calendar colors do not match between computer and device. Problem did not exist until updated IOS arrived. Colours change of their own free will despite being corrected on both iPAD and MacBook Pro. Any answers?
Please do not post the entire messages log as it takes up unnecessarily a lot of space. It seems that there is a corrupt/nonfunctional file called
[email protected]nt.plist
Go to your hard drive, enter library, go into users, and go into launch agents and delete the thing above. Empty the trash and restart. -
Hi,
There was ios 4.1 in my iphone3gs.i have tried to update it through itunes but there is a problem.After installation through itunes,there is problem that it is not activating my iphone and shows a message that your iphone could not be activated because the activation server is temporarily unavailable,try connecting your iphone to itunes to activate it,or try again in a couple of minutes.i tried many times but it again shows the same message,
after installation,when i connect my iphone to itunes it shows a message that we are unable to activate your iphone at this time please try again or contact customer care.please reply me urgently to resolve this problem.That is usually a symptom thet the phone was hacked or jailbroken. Was it?
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