LMS 3.1 - Installation

I've just installed an evaluation copy of LMS3.1. I performed a discovery and wanted to take a look at the map.
When I click any link for "Topology Services" I get a pop-up, which then imediatly closes.
If I open up Campus Manager and go to the Visualization Tab and "Launch Topology Services", then the PLug-in is downloaded, JAVA starts and then I get a pop up saying "Cannot Connect to ANI server: null" Cause unknown error.
I've checked the ANI Server Service and it indicates that it is running, but with the Busy Flag Set.
I would be grateful for any help. or is tha ANI Help.
Cheers
Stuart

Not sure I follow. Do you mean ensure there are no extended ACL's been the Client & Server? or you mean open up the Ports on the server to accept connections on those ports
If the first, then I have no ACL's on the network between the Client & Server.
If the second, can you tell me how I do that.
Thanks much,
Stuart

Similar Messages

Prime LMS 4.2 installation with solaris 10 volume manager

Hello
Is it possible to use Solaris Volume Manager for disk mirroring in prime LMS 4.2 installation over sparc arquitecture?
This is intended for having hard disk redundancy support.
Is there any documented reference?
O.S. Solaris 10 08/11
Cisco prime LMS 4.2
Regards

They were not tested together, and I recommend they not be installed on the same zone instance (due to potential conflicts). Now, if you're certain you have a server that can accommodate both suites (in terms of resources), create separate zones for each suite. This will eliminate the conflict possibility while still giving you one overall physical machine to manage.

Problems LMS-4.2 Installation on Windows Server 2008 R2 Enterprise SP1

Hi all,
During the installation of the LMS-4.2,
It passed the "Initializing" and "Copying" stages,
but, in the "Configuring", it never finishes,
Anyone had have a similar problem?
the installer is for - LMS-4.2 and the OS is Windows Server 2008 R2 Enterprise SP1

Thanks for the update. Glad to know it has installed now.
There can be some port clashes and resource scarcity when other applications may be using it. Hence we recommend to have majorly LMS as the primary software on the server's.
Also, LMS is not supported in other languages installers or setups except English and Japanese.
There are a couple more things you can do/check prior to running the installation.
LMS generally need Naming convention to handle long names/path etc. By default C: has 8.3 Naming convention enabled. However if you installed on different drive (for eg E:), for which this may be disabled.
To check naming convention you can run the following command from Windows Command prompt:
cmd>fsutil.exe 8dot3name query <Drive>
Example:
C:\Users\winlau>fsutil 8dot3name query C:
The volume state for Disable8dot3 is 0 (8dot3 name creation is enabled).
The registry state of NtfsDisable8dot3NameCreation is 2, the default (Volume level setting).
Based on the above two settings, 8dot3 name creation is enabled on C:.
8dot3 needs to be enabled for all drives LMS will potentially use, including:
Drive where TEMP/TMP is located
The drive LMS is installed to
The drive LMS backs up to
Drive used for a relocated RME Shadow directory or other nonstandard paths written to.
In some cases, altering the TEMP and TMP variables to be a short path (eg C:/temp or C:/tmp) may avoid the issue, but not always.
Hence, to be safe, it is best to enable 8dot3name creation globally, either via the registry or Windows CLI
Sample command to enable globally:
"fsutil 8dot3name set 0"
Sample command to enable on one volume:
"fsutil 8dot3name set X: 0"
Note that this needs a reboot to take effect. You should not disable 8dot3name creation which already has it enabled, especially the system volume (usually C:).
For further information http://technet.microsoft.com/en-us/library/cc778996%28v=ws.10%29.aspx
-Thanks
Vinod
**Encourage Contributors. RATE them**

Cisco LMS 4.1 Installation on Windows Server 2008 R2, Databases not created

Hi There,
As always, I am trying to install LMS 4.1 on windows server 2008 R2 and after the installation and login to the LMS I find the following:
DCRServer is down or may not be completely up. Check if the DCRServer process is running.
And after some troubleshooting I found that the LMS is not creating the CMF database and the other databases. Attached is the installation log file, if someone could help me with it would be appreciated. Please note the following:
1. I have downloaded the installation file from Cisco website twice, so I do not think it is the file that is corrupted, also it is only evaluation license.
2. I have met all the prerequisites and requirement as in the documentation guides, but maybe there is something still wrong.
Thanks,

Also Here is more info output:
C:\Program Files (x86)\CSCOpx>pdshow -brief
Process               State                                     Pid
Tomcat                Program started - No mgt msgs received    1572
TomcatMonitor         Running normally                          2236
Apache                Program started - No mgt msgs received    2436
DataPurge             Administrator has shut down this server   0
DCRServer             Failed to run                             0
CMFOGSServer          Administrator has shut down this server   0
EssentialsDM          Administrator has shut down this server   0
ConfigMgmtServer      Never started                             0
ConfigUtilityService Never started                             0
CTMJrmServer          Administrator has shut down this server   0
ChangeAudit           Never started                             0
SyslogAnalyzer        Program started - No mgt msgs received    2976
ICServer              Running normally                          5096
EnergyWise            Never started                             0
PMCOGSServer          Administrator has shut down this server   0
IPMOGSServer          Administrator has shut down this server   0
IPMProcess            Never started                             0
TISServer             Program started - No mgt msgs received    2544
DFMOGSServer          Program started - No mgt msgs received    876
InventoryCollector    Running normally                          3052
Interactor            Program started - No mgt msgs received    5136
InventoryCollector1   Program started - No mgt msgs received    5144
Interactor1           Program started - No mgt msgs received    5308
PTMServer             Program started - No mgt msgs received    5320
UPMProcess            Never started                             0
TISDiscoveryJobCreate Administrator has shut down this server   0
SyslogCollector       Running normally                          5340
Proxy                 Program started - No mgt msgs received    5348
PMServer              Running normally                          5360
NameServer            Program started - No mgt msgs received    5680
NameServiceMonitor    Running normally                          5876
LicenseServer         Program started - No mgt msgs received    5884
FHPurgeTask           Never started                             0
EventFramework        Program started - No mgt msgs received    5892
EPMServer             Program started - No mgt msgs received    5904
FHServer              Administrator has shut down this server   0
NOSServer             Program started - No mgt msgs received    5580
diskWatcher           Running normally                          5640
DFMMultiProcLogger    Program started - No mgt msgs received    5864
DFMLogServer          Program started - No mgt msgs received    4896
DFMCTMStartup         Administrator has shut down this server   0
DfmBroker             Running normally                          6104
DfmServer             Running normally                          6416
DfmServer1            Running normally                          6424
DCRDevicePoll         Never started                             0
CSRegistryServer      Running normally                          6432
CSDiscovery           Never started                             0
AdapterServer1        Program started - No mgt msgs received    6440
AdapterServer         Program started - No mgt msgs received    6448
C:\Program Files (x86)\CSCOpx>pdshow DCRServer
        Process= DCRServer
        State = Failed to run
        Pid    = 0
        RC     = -3
        Signo = 1073741821
        Start = N/A
        Stop   = 07/02/2012 17:39:06
        Core   = Not applicable
        Info   = Application failed or was registered incorrectly.
C:\Program Files (x86)\CSCOpx>net stop crmdmgtd
The Cisco Prime Daemon Manager service is stopping..........................................
The Cisco Prime Daemon Manager service was stopped successfully.
C:\Program Files (x86)\CSCOpx>bin\perl.exe objects\db\conf\configureDb.pl action=validate dsn=cmf
INFO: C:\PROGRA~2\CSCOpx/objects/db/conf/ConfigureDB.LOCK locked for the operation...
ERROR: [StandardDbUpgrade] : Database cmf is not installed.
INFO: C:\PROGRA~2\CSCOpx/objects/db/conf/ConfigureDB.LOCK released for the future operations...
C:\Program Files (x86)\CSCOpx>bin\perl.exe bin\dbpasswd.pl all
ERROR: There is no database available to change password.
C:\Program Files (x86)\CSCOpx>bin\perl.exe bin\dbRestoreOrig.pl dsn=cmf dmprefix=Cmf npwd=pwd
'cmf' is not a valid data source for the product.

LMS 3.2 Installation - Solaris 10/09 Patch Conflict:

Hello all,
We are running Sun Solaris 10/09,working on installing LMS 3.2.As per documentation,attempted to install the two recommended patches,127127-11 and 122032-05.
The 127127-11 patch is already contained in this OS packaging.The second recommended patch - 122032-05 - does not install since there exists another patch - 141518-11 - that makes the second recommended patch(122032-05) obsolete.
The 141518-11 patch cannot be uninstalled since there is no backout data for it.
What do you recommend I do to solve this issue as I cannot move ahead with the installation as things stand.
Should I use an older release of Solaris 10 that is still downloadable from the Sun Website?If so,can anyone recommend a tried and tested release I can use.
Many thanks,
W.

Hi all,
Just resifted through the documentation and they have stated the supported releases:
"The following Solaris 10 releases are supported in LMS 3.2:
–Solaris 10, 05/09 release
–Solaris 10, 10/08 release
–Solaris 10, 05/08 release
–Solaris 10, 08/07 release
–Solaris 10, 11/06 release"
Will give the installation a shot with 10/08.
Regards,
W.

Prime Infrastructure 1.1 LMS and NCS installation.

Dear all
I have purchase below mention product. Now my question is that.
A> 1). Prime (2). LMS 4.2 (2). NCS 1.1 are they different software and has to install them separately ?
B> or The prime is the only virtual(.ova) software where there LMS and NCS works as a feature?
C> Please help me with the download link and installation guide..
CISCO
R-PI-1.1-K9
Cisco Prime Infrastructure 1.1
CISCO
R-PI-1.1-100-K9
Prime Infrastructure 1.1 Software - 100 Device Base Lic
CISCO
L-PILMS42-100
Prime Infrastructure LMS 4.2 - 100 Device Base Lic
CISCO
L-PINCS11-100
Prime Infrastructure NCS 1.1 - 100 Device Base Lic
CISCO
L-PINCSW11-100
Prime Infrastructure NCS WAN 1.1 - 100 Device Base Lic
With Regards
Tanmay
[email protected]

SOme of the similar discussion happened here, which would be helpful.
To answer your questions :
A.> Yes all three of them are separate software.
LMS :--> Ciscoworks Prime LMS is about to be end-of-life software which will phase out in favour of its successor Cisco Prime Infrastructure. This Software was the key application from Cisco to help manage the entire Wired Infrastructure for cisco devices, like Routers, switches, VPN, FW's, etc.
NCS:--> Wireless Control System (WCS) was the LMS equivalent software to manage Cisco's wireless infrastructure. It evolved as a new Generation Network Control System (NCS).
Cisco Prime Infrastructure :--> Cisco felt market demand to have a unified experience to manage both Wired and Wireless Infrastructure, hence Cisco Prime Infrastructure was introduced which is NCS+LMS. Not all features of LMS are migrated, hence customer's are allowed to use LMS latest version 4.2.x for wired network devices, if required.
B.> Prime is now provided with an inbaked Linux kernel to remove dependency from Windows or Unix (Solaris) OS, hence it is only available as OVA deployment image to be used under virtualized environment and can take benefit of virtualized infrastructure.
FOllowing are the download links :
Download LMS 4.2 here
Download PI 2.1 here
-Thanks
Vinod
**Encourage Contributors. RATE Them.**

Error in LMS 3.2 Installation

Hi!
I tried to install lms 3.2 on VMware EXS 3.5 Server with Windows 2003 EM / R2
When i launch the LMS install shield, after self-signed certificate confirmation step, appears this error:
An Error (-5011 : 0x80040705) has occured while running the setup.
Please make sure you have finished any previous setup and closed other applications.
If the error still occurs, please contact your vendor: Cisco Systems Inc.
Error Code: -5011 : 0x80040705
Error Information:
>SetupNew\setup.cpp (488)
PAPP:CiscoWorks
PVENDOR:Cisco Systems Inc.
PGUID:11B8350D-559C-45BE-8EDC-A7B2DA265F7F
$15.0.0.603PAK
@Windows Server2003 Service Pack 2 (3790)
Thanks

Sorry,
You have misunderstood or could not tell.

Changing server for Cisco Prime LMS 4.2 installation

Hi,
I am planning to install Cisco Prime LMS 4.2 with 50 device license on a temporary server. My question is:
Can we install Cisco Prime LMS 4.2 on Server A, applied the license for 50 devices, and then several months later we uninstall LMS on Server A, reinstall it on Server B, and applied the same license for 50 users?
Is it possible and legal to do that? I am worry if the LMS license is binding to the first server's MAC address.
Thanks in advance.

also :vmversion 4.1 and 5.1 both checked, hdd 256, scsi , memory 8 gig,

Cisco LMS 4.2.2 installation problem

Hi
The Cisco LMS 4.2 installation went without hickup, and it works fine.
When i try to upgrade to 4.2.2 i get a error during the installation that some files are locked.
I checked the documentation, it says nothing about stopping services before the upgrade.
I tried stopping the management daemon, but it still throws the same error.
You can view a screen shot on the link below.
http://bildr.no/view/1276942

After what you have done, it is strange to see this error. As if the Daemon manager is set to manual and Server rebooted, any ciscoworks process should not be running, unless started manually.
Do you have any tool/software to manage processes and it starts some essential processes when they are down??
> Do you see dmgtd.exe in task manager? It is Obvious for a executable to keep hold of many .dll library files, hence as soon as the .exe filed is killed, the .dll files should be free and you can try hitting retry.
Please make sure you comply to following best practices for windows installation :
https://supportforums.cisco.com/docs/DOC-9132
-Thanks

LMS 3.2(solaris 10) - User Tracking: again "ogs_server_urn" Not found! errors

LMS 3.2 on a solaris 10 server that had problems with ctm_config.txt in the past (https://supportforums.cisco.com/thread/2033941) now again has problems with the device selctor in UT. There are FATAL errors of the below type logged to CampusOGSServer.log:
[ Tue Oct 19 18:27:22 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /Campus@lms-server/Campus@sdeu1121/System Defined Groups/All Unreachable Devices
[ Tue Oct 19 18:30:52 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /Campus@lms-server
[ Tue Oct 19 18:33:03 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /Campus@lms-server/Campus@sdeu1121/System Defined Groups/All Unreachable Devices
[ Tue Oct 19 18:35:04 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/Pre-deployed
[ Tue Oct 19 18:35:05 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/User Defined Groups
To create the failure I go to UT > Reports > Report Generator => Switch Port Report > Switch Port Summary
     The Device Selector that opens does not contain any devices and clicking on the Search Button produces the following error:
Problem with File /WEB-INF/screens/deviceselector/DeviceFilter.jsp!!!URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
also the following error is found in /opt/CSCOpx/MDC/tomcat/logs/stdout.log:
Oct 18, 2010 2:18:49 PM org.apache.catalina.core.ApplicationDispatcher invoke
SEVERE: Servlet.service() for servlet jsp threw exception
com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
        at com.cisco.nm.xms.ctm.client.CTMCall.establishIPC(CTMCall.java:238)
        at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.<init>(OGSServerProxy.java:85)
        at com.cisco.nm.xms.ogs.client.mgmt.OGSRuleExpressionUtil.getServerProxy(OGSRuleExpressionUtil.java:102)
        at com.cisco.nm.xms.ogs.client.mgmt.OGSRuleExpressionUtil.getClassDefUtil(OGSRuleExpressionUtil.java:123)
        at com.cisco.nm.xms.ogs.client.mgmt.OGSRuleExpressionUtil.getInternalClasses(OGSRuleExpressionUtil.java:153)
        at com.cisco.nm.xms.ogs.client.mgmt.OGSRuleExpressionUtil.getClasses(OGSRuleExpressionUtil.java:174)
        at org.apache.jsp.WEB_002dINF.screens.deviceselector.DeviceFilter_jsp._jspService(DeviceFilter_jsp.java:158)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:332)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:692)
        at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:594)
        at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:506)
        at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:966)
        at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:614)
        at com.cisco.nm.uii.taglib.framework.ContentAreaTag.doStartTag(ContentAreaTag.java:76)
        at org.apache.jsp.WEB_002dINF.screens.popup_jsp._jspx_meth_embu_contentarea_0(popup_jsp.java:876)
        at org.apache.jsp.WEB_002dINF.screens.popup_jsp._jspService(popup_jsp.java:693)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:332)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:692)
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:470)
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:405)
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
        at org.apache.struts.action.ActionServlet.processActionForward(ActionServlet.java:1758)
        at com.cisco.nm.uii.UIIController.processActionForward(UIIController.java:380)
        at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1595)
        at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:491)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at com.cisco.nm.cmf.util.AccessLogFilter.doFilter(AccessLogFilter.java:128)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
        at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
        at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
        at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:754)
        at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:684)
        at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:876)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
        at java.lang.Thread.run(Thread.java:595)
I did check the ctm_config.txt file in campus and cmapps directory, removed the ctmregistry and ctmregistry.backup files from /opt/CSCOpx/MDC/tomcat/webapps/campus/WEB-INF/lib, removed all files and directories below /opt/CSCOpx/MDC/tomcat/work/Standalone/localhost/ and restarted the services;
No change...
What I noticed when looking directly into CMF database is that "CampusOgsGroupCacheTable" is completely empty where as the following tables contain data:
    CampusOgsGroupPropertiesTable
    CampusOGSTagTable
    CampusUserGroupAssociationTable
What could be the reason for this behaviour?
I yet thought about the option to export all the groups from CMF (or at least the campus groups) and drop all tables from OGS and re-importing the groups but when I try to do this I get the following error:
root@lms-server # ./perl ./OGSCli.sh -u admin
Enter CiscoWorks password:
Authentication succeeded.
INFO: Enter EXIT to quit from OGSCli prompt any time.
Enter an OGSCli task <export | import> [export]:export
Enter a filename to export groups:./OGSGroupExport.info
WARN: The group details in the selected file will be overwritten with the new export groups information.Do you want to continue? (y/n) [n]:y
Enter a User-defined Group hierarchy name to export or All to export all User-defined Groups from all applications [All]:All
INFO: The hierarchies of the User-defined Groups in all applications that are installed in all servers, will be exported to ./OGSGroupExport.info.
Authorization succeeded.
ERROR: Could not export the specified User-defined Groups hierarchies to ./OGSGroupExport.info.
ERROR: This could be because of one or more of the following reasons:
ERROR: * OGSServer process may not be running
ERROR: * Application or remote Grouping Server may not be reachable
ERROR: * Free disk space may be low
ERROR: * You do not have the required file permissions to create the file.
ERROR: See /var/adm/CSCOpx/log/CMFOGSClient.log for more details.
root@lms-server # ./perl ./OGSCli.sh -u admin -d
Enter CiscoWorks password:
Authentication failed.
Verify the username and password that you have entered.
root@lms-server #
just to be sure I upload the 2 ctm_config.txt files ....

I was wondering about the fact that even CampusOGSServer was running, CTM could not allocate the necessary ports (netstat -a).Because everything seems to be ok I commented out
    DYNAMIC_PORT_ALLOCATION=0
in ..../campus/WEB-INF/lib/ctm_config.txt
after stopping and starting CampusOGSServer (pdterm/pdexec) the device selector in UT was up and running again ...
I did a test with setting
    DYNAMIC_PORT_ALLOCATION=1
result: UT device selector was broken
It looks like this line (no matter if set to 0 or 1) seems to break "campus CTM" on this server...
It is running for now, but there are still 3 issues open and I do not know if they are directly associated
1) OGSCli is still not working and finishes with this message:
root@lms-server # ls -al | grep -i ogs
-rwxrwxr-x   1 casuser casusers    3288 Nov 20 2008 OGSCli.sh
-rwxrwxrwx   1 root     casusers       0 Oct 19 11:34 OGSGroupExport.info
root@lms-server # chown casuser:casusers OGSGroupExport.info
root@lms-server # ./OGSCli.sh -u admin
Enter CiscoWorks password:
Authentication succeeded.
INFO: Enter EXIT to quit from OGSCli prompt any time.
Enter an OGSCli task [export]:export
Enter a filename to export groups:OGSGroupExport.info
WARN: The group details in the selected file will be overwritten with the new export groups information.Do you want to continue? (y/n) [n]:y
Enter a User-defined Group hierarchy name to export or All to export all User-defined Groups from all applications [All]:All
INFO: The hierarchies of the User-defined Groups in all applications that are installed in all servers, will be exported to OGSGroupExport.info.
Authorization succeeded.
ERROR: Could not export the specified User-defined Groups hierarchies to OGSGroupExport.info.
ERROR: This could be because of one or more of the following reasons:
ERROR: * OGSServer process may not be running
ERROR: * Application or remote Grouping Server may not be reachable
ERROR: * Free disk space may be low
ERROR: * You do not have the required file permissions to create the file.
ERROR: See /var/adm/CSCOpx/log/CMFOGSClient.log for more details.
root@lms-server #
the /var/adm/CSCOpx/log/CMFOGSClient.log is attached and there seems to be some certification issues; I recreated the certificate and in the GUI it shows to be set and be valid...
2) these FATAL messages appear in CampusOGSServer.log and I am not sure if they are harmless:
[ Thu May 20 16:16:34 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /Campus@lms-server/Campus@sdeu
1121/System Defined Groups/All Unreachable Devices
[ Thu May 20 16:20:10 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /Campus@lms-server
[ Thu May 20 16:22:24 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /Campus@lms-server/Campus@sdeu
1121/System Defined Groups/All Unreachable Devices
[ Thu May 20 16:24:23 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/Pre-deployed
[ Thu May 20 16:24:23 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/User Defined G
roups
[ Thu May 20 16:24:23 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/User Defined G
roups/All-CE-NM
[ Thu May 20 16:24:47 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group 2
[ Thu May 20 16:24:50 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/IN-Devices
[ Thu May 20 16:24:55 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups
[ Thu May 20 16:25:03 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group 3
[ Thu May 20 16:29:01 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server
[ Thu May 20 16:29:02 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/All Devices
[ Thu May 20 16:29:02 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/Normal Devices
[ Thu May 20 16:29:13 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group 4
[ Thu May 20 16:29:14 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group A
[ Thu May 20 16:29:34 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group B
[ Thu May 20 16:29:35 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group C
[ Thu MOGSGroups.infoay 20 16:30:34 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/User Defined G
roups/DE-Switche-IOS
[ Thu May 20 16:30:39 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server
[ Thu May 20 16:30:39 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups
[ Thu May 20 16:30:39 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group 1
3) I found CampusOgsGroupCacheTable in cmf database to be empty on 2 different lms 3.2 installations (both solaris) but I cannot believe that this is ok due to some stored procedures pointing to this table to keep it on sync with CampusOgsGroupPropertiesTable

Cisco Works LMS 4.0 doesn´t start

Hello All
i have big trouble with me LMS 4.0 installation. I did an Upgrade from LMS 3.2 to LMS 4.0. After that the Works was running without any problems. After some days i´d tried to login on the LMS and it told me something like my lincens where corrupt or so. I´d tried to start the CiscoWorks Demon Manger but he didn´t start. OK after some investigation at the i-net i decided to perform a clean installation of the Server an Cisco Works.
So after i do thes i´d perform a restore of my old Data from LMS 3.2. Now i investicated that my ANI Server Falied to start. OK than i tried to restart the Works Demon ... f... and what will happend ?!?!?! The demon doesn´t start. Can someone help me ?!?! Please i will not perform a new istallation again.
C:\Windows\system32>net start crmdmgtd
The CiscoWorks Daemon Manager service is starting.
The CiscoWorks Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
Thanks
Mario
Hi i have an update for this issues ... After i´d tried to start all Works- Services be hand ... all Services will start execpt the deamon ... When i loged in i get messages "License Server/Deamon Manager is down. Please check license.log for more information."
Thats the same situtaion befor the new installation.

Hi Afroj
i´d just have an update for you and maybe for Martin. I´d checked the services and investigate that the ANIDatabase Engine
was not stoped. After i stoped the service "by Hand". I tried to reinalize the Database and see ... IT WORKS ...
D:\CiscoWorks\CSCOpx\bin>perl.exe dbRestoreOrig.pl dsn=ani dmprefix=ANI
WARNING: Existing contents of ani database will be lost.
Do you want to continue [y/n]?y
INFO: Starting the DataBase
    Starting database engine aniEng
INFO: Process created
INFO: Started the Database engine : aniEng Retry 0
INFO: Started the Database engine : aniEng Retry 1
INFO: Started the Database engine : aniEng Retry 2
INFO: Started the Database engine : aniEng Retry 3
INFO: Started the Database engine : aniEng Retry 4
INFO: Started the Database engine : aniEng Retry 5
INFO: Started the Database engine : aniEng Retry 6
INFO: Started the Database engine : aniEng Retry 7
INFO: Started the Database engine : aniEng Retry 8
INFO: Started the Database engine : aniEng Retry 9
INFO: Getting message
INFO: Connect the database dsn=ani
INFO: Connected the Database
INFO: Command Executed
INFO: Connecting the Database ani
INFO: Company=Cisco Systems;Application=NMTG;Signature=010fa55157edb8e14d818eb4f
e3db41447146f1571g32125eb777a87cbf8b29a954f559d4221b792ff8
INFO: Preparing AUTH cmd
INFO: AUTH Executed
INFO: AUTH cmd finished
INFO: Stopping the Database engine ani
    Stopping database engine aniEng
INFO: File not exists.SQL Anywhere Command File Hiding Utility Version 10.0.1.40
51
INFO: Database [ani] authenticated successfully.
ani database initialization is completed.
D:\CiscoWorks\CSCOpx\bin>
D:\CiscoWorks\CSCOpx\bin>pdshow ANIServer
        Process= ANIServer
        State = Running with busy flag set
        Pid    = 11136
        RC     = 0
        Signo = 0
        Start = 8/22/2011 1:01:29 PM
        Stop   = Not applicable
        Core   = Not applicable
        Info   = ANIServer started.
Many Thanks for your help ...
Regards
Mario

LMS 3.2 functional view no display

Hi,
I have a LMS 3.2 installation where the functional view was displaying all the menus correctly. after a system restart, the functional view is empty with no menus
but all other menus are functioning well.
please let me know how to solve this issue
with thanks
sathappan

There is a cli option to restore the portal views. CSCOpx/bin/RestorePortal.pl
If you have not made to many changes this is the best option.
I don't think the portal.db is part of the backup. Maybe it is if you have made changes. Check your backups.
Cheers,
Michel

LMS 4.0 install error

I get following install error in the begining of LMS 4.0 installation:
Error Code: -5006 : 0x80030020
Error Information:
>Kernel\CABFile.cpp (648)
>SetupNew\setup.cpp (603)
PAPP:
PVENDOR:
PGUID:
$15.0.0.603
@Windows Server2003 Service Pack 2 (3790)
IE Version: 7.0.5730.13
I found some bug: CSCti76696 that resembles to this, but it is not yet publicly available in the bug toolkit...
Has anyone experienced simmilar problem during 4.0 installation?
BR,
Jasmina

Hi,
Thanks for the reply Joseph!
Setting DEP to only protect critical Windows system files, and re-installing LMS afterwards, did not help. I'm still getting the error during installation.
I believe all other installation pre-requisites are fulfilled.
After the installation (both: the first and the second time), I noticed some additional problems:
e.g. Devices are successfully discovered, but after server reboot, all devices disappear from DCR!?!?
Trying to list All devices in DCR says that there are no devices (0 devices)...
Installation, and also LMS processes start after server reboot, seems to be quite slow (~90min for installation, and ~10min for LMS to become relatively functional after server reboot).
When trying to open "Inventory> Job Browsers> Device Credentials Verification"window, I get the error: "CDA0114: Operation failed while connecting to JRM. Make sure jrm and/or CTMJrmWrapper services are up and running."
I opened a TAC case, but no solution for now.
If anyone has some additional idea, it is most welcomed
Anyway, I will post a solution here if I get one from the TAC...
Best regards,
Jasmina

LMS 4 Migration from Evaluation Mode

Hi Team
I have a LMS 4.2, The Server is running in Evaluation mode right now... So I´m going to Instal the new Licenses file on it.
The correct procedure that I have is:
To update to a new license from the Licensing page:
Step 1 Select Admin > System > License Management.
The License Information page displays the license name, license version, status of the license, and the expiration date of the license.
Step 2 Click Update.
Step 3 Enter the path to the new license file in the License field, or click Browse to locate the new file.
Step 4 Click OK.
The system verifies whether the license file is valid, and updates the license. The updated licensing information appears in the License Information page. Otherwise, an error message is displayed.
To return to the License Information page, click Cancel.
I need to known if before upload the new Licenses File, should I uninstall the Evaluation Licenses, someone told me that I need to clear out all the *.lic files ? That´s correct if yes please let me known the procedure.
Cheers
Bruno Rangel

I've gotten the advice both ways from the TAC. I can confirm that I have a working LMS 4.2 installation with permanent licenses that did not clear out the evaluation licenses first. So I'm taking my second TAC answer as more authoritative.
If you need to remove old licenses, it's a bit complex - you need to go into the shell, navigate to the license directory, stop the LicenseServer daemon, remove or move the .lic file and put the new ones and and then restart the daemon.
The GUI should allow you to avoid all of that and it is not necessary to remove the old lic file(s).
You do need to ensure that the permanent licenses you are given are properly generated. The licensing team tool has had some issues with properly creating LMS licenses. If you open your permanent license in a text editor, make sure it specifies "LMS cisco 4.1 permanent" in the body (and NOT "LMS cisco 1.0 permanent"). The latter will be accepted by the GUI but not result in proper registration with the daemon.

Increase Disk Size on LMS 4.2 Virtual Appliance

I am low on available disk space to perform backups on my LMS 4.2 installation. Is there a way to force the appliance to recognize the increased disk space allocated by ESX VMware?
Sent from Cisco Technical Support iPhone App

Please check this answer for similar question if it helps:
https://supportforums.cisco.com/message/4165021#4165021
-Thanks
Vinod
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LMS 3.1 - Installation

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