LMS 3.2 RME Device Update failed

Question

Hello experts,
I got a new error on my LMS 3.2 with RME 4.3.1
I can´t install any of the RME Device updates.
e.g. : "Installation failed for product [Resource Manager Essentials] with message : com.cisco.nm.xms.psu.packagemgmt.InstallerException: Repository in use. Another Package Support Updater client session may be modifying device support."
I looked up for a .lock file in my CW dir but there is no one.
NMSROOT/Psu.Lock and NMSROOT/www/classpath/com/cisco/nm/xms/psu/Psu.Lock does not exist.
There are no other .lock files in the CW dir and subdirs.
I attatched a psu.log file. Maybe u will see the failure.
What I tried:
- Restart daemon
- install from cisco.com
- install from local dir
... everytime the package installation failed.
Bye,
Patrick

Answer 1

You will need an identical server (RME 4.3.1) with an updated/healthy package repository.  If you have that, you can follow these steps to regenerate maps:
1. Shutdown daemons:
net stop crmdmgtd
2. On the bad server, delete all .zip files under the two RME package repositories:
NMSROOT\www\classpath\com\cisco\nm\xms\psu\pkgs\rme
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\pkgs
3. Copy all of the packages under one of the above locations on the good server to both of these locations on the bad server.
4. Delete your bad rme*.map files under NMSROOT/www/classpath/com/cisco/nm/xms/psu/maps/ and replace them with the good ones.
5. Restart daemons:
net start crmdmgtd