LMS 4.0.1 - ANI Server may be down

Hi all,
I'm facing a problem with my LMS 4.0.1...when I tried to access anything under "Admin> Collection Settings> Data Collection>" I received the following message:
"Error while loading. ANI Server may be down. Please check for ANI Server Status in Admin -> System -> Server Monitoring -> Processes"
And then, all fields are blank in:
SNMP Timeouts and Retries
Data Collection Schedule
Data Collection Critical Devices Poller
But everything is OK, the process is running (with busy flag set) on pdshow...I tried to restart ANIServer with "pdterm ANIServer/pdexec ANIServer" and other actions mentioned in other posts but no luck at all...
Maybe It's related to another problem, where my shadow directory is not being updated, after change any configuration...in any device...
Could you please help me?
Regards,
Vicente Pires

Hi ,
Found some errors and exception in the log..
We need to follow the below steps to fix the issue::
-we need to re-initialize the ANIdatabase ::
1.stop the daemon manager :
/etc/init.d/dmgtd stop
net stop crmdmgtd
2.Go to : /opt/CSCOpx/bin/ and issue the command :
Run the below command:    /opt/CSCOpx/bin/perl dbRestoreOrig.pl dsn=ani dmprefix=ANI
windows::
NMSROOT\bin\perl.exe NMSROOT\bin\dbRestoreOrig.pl dsn=ani dmprefix=ANI
3.Start the Daemon manager ::
/etc/init.d/dmgtd start
net start crmdmgtd
***IMP***   Re-initialize the ANI database will not lose any of the history information of the device. Also ANI database does not contain any historical information as soon as the above steps are complete you need to run and new DATA COLLECTION followed by User tracking Acquisition and then check the issue.
Data collection:: Go to Admin > Collection Settings > Data Collection > Data Collection Schedule   under "start Data Collection" > For "All Device" >> click "START"
User tracking :: Inventory > User Tracking Settings > Acquisition Actions
hope it will help
Thanks-
Afroz
***Ratings Encourages Contributors ****

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