LMS 4.0.1, backup failed.

Question

Hello at all.
We are using CiscoWorks LMS 4.0.1.
Backup fails with this log entries:
mkdir D:/Backup\7\upm\database\
[Wed Aug 10 01:11:02 2011] Backing up database upm:SQL Anywhere Command File Hiding Utility Version 10.0.1.4051
The system cannot find the path specified.
[Wed Aug 10 01:11:04 2011] Backup upm to D:/Backup\7\upm\database\upm.db failed. Retry backup database upm
SQL Anywhere Command File Hiding Utility Version 10.0.1.4051
The system cannot find the path specified.
[Wed Aug 10 01:12:05 2011] Backup upm to D:/Backup\7\upm\database\upm.db failed second time.
[Wed Aug 10 01:12:05 2011]  ERROR(1439): Database upm backup failed and . Check the log file for information.
[Wed Aug 10 01:12:05 2011]  Backup failed: 2011/08/10 01:12:15
[Wed Aug 10 01:12:16 2011] Removing directory D:\Backup\7
[Wed Aug 10 01:12:22 2011] INFO: Notifying BackupFailureEvent.
How can I fix this error?
Thanks.
Regards.
Andrea

Answer 1

Sorry Afroj but I'm not able to reinit the UPM database: dbsrv10 missing.
We are using Windows 2003, 32 bit: we can find dbsrv10 into win32 folder.
C:\Program Files\CSCOpx\bin>perl dbRestoreOrig.pl dsn=upm dmprefix=UPM
WARNING: Existing contents of upm database will be lost.
Do you want to continue [y/n]?y
upm Unregistration failed
ERROR: [RegisterWithDM] UPMDbEngine: C:\PROGRA~1\CSCOpx\objects\db\x64\dbsrv10.exe missing or not executable
upm registration failed
INFO: Starting the DataBase
    Starting database engine UPMDbEngine
ERROR: Failed to authenticate [upm] database.
The system cannot find the path specified.
Opening C:\PROGRA~1\CSCOpx/dbupdate/CSCOdbupdate.log for logging
    Starting database engine cmfEng
Failed to delete the HUM jobs
Opening C:\PROGRA~1\CSCOpx/dbupdate/CSCOdbupdate.log for logging
    Starting database engine cmfEng
Failed to delete Pidm entries
Data cleanup for upm completed
upm database initialization failed.
C:\Program Files\CSCOpx\bin>
Regards.
Andrea