LMS 4.0.1 fails to download SW and device updates
Hi All,
I have a problem downloading software and device updates for LMS 4.0.1.
In the psu.log I get the following:
[ Mon Nov 26 12:51:51 CET 2012 ] INFO [SwUpdateAction : getUpdatesFromCCO] : Validated Cisco.com credentials..
[ Mon Nov 26 12:51:51 CET 2012 ] INFO [SecurityHandler : getCSProxyHost] : No proxy Host configured
[ Mon Nov 26 12:51:51 CET 2012 ] INFO [SecurityHandler : getCSProxyPort] : No proxy port confgured
[ Mon Nov 26 12:51:51 CET 2012 ] ERROR [CcoDownloadAdapter : getXmlFileList] : failed to connect to Cisco.com:RespCode=404, RespMsg=Not Found
[ Mon Nov 26 12:51:51 CET 2012 ] ERROR [RemoteRepSync : downloadPsuHeadersAsXml] : VDSException thrown com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getfileList():failed to connect to Cisco.com
Hope someone can help.
Thanks.
Rgds,
Jesper
Hi Jesper,
Download the Patch for thsi Bug CSCto46927. (lms40x-win-CSCto46927-0.zip ) for windows
lms40x-sol-CSCto46927-0.zip (solaris)
I hope this will fix the issue
Thanks
Afroz
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============================
Psu support changes from CCO to SPRIT
Symptom:
After the 16th of June 2011 LMS will no longer be able to download Software and Device Package updates, or PSIRT and End of Sale/Life information from CCO
Conditions:
Hosted services in Cisco.com that are being leveraged by LMS, for downloading the latest Software and Device Package updates, as well as the PSIRT and End of Sale/Life information are being migrated to a new framework and the old services will be retired.
This will affect all LMS 3.x and 4.x versions.
Refer to https://supportforums.cisco.com/docs/DOC-16806 for more information
Workaround:
Users of LMS 3.2.1 , 4.0 should install the patch that can be downloaded from cisco.com
Users of earlier version will need to upgrade to LMS 3.2 and then install the LMS 3.2 SP1 patch set before installing the patch
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