LMS 4.0.1 - inventory does not provide details about ports on T1/E1 HWIC

Hi,
I'm running LMS 4.0.1 on Windows Server 2008 Standard SP2
In the management system I have Cisco ISR 2921 and Cisco ISR 3945 devices with Cisco 4-Port Clear Channel T1/E1 High-Speed WAN Interface Card.
The issue is that for some of those devices, the inventory does not discover the ports on the T1/E1 HWIC card
When i run a Detailed Inventory report (attached is a screenshot) it shows that there is T1/E1 HWIC in the device, but it states the it has 0 ports. In the same time these ports are operational and are managed by the Fault Monitor application.
Another thing is, when i use CiscoView to monitor/config the device, it does not show color information about these T1/E1 ports (screenshot attached).
The SNMP settings are verified.
Any idea would could be the problem?
KR,
Velin

Hello Colin,
Thank you for your help.
I have copy the "List Access Servers" in below:
Name Hostname Port
acs001 scvs032.test.com 6021
acs002 scvs033.test.com 6021
acs003 scvs031.test.com 6021
acs004 scvs030.test.com 6021
But, I don't know how to check whether AccessGate is connected to Access Server surely. Because I have Add a New Access Gate following the Oracle Access Manager Access Administration Guide. but it still connect AccessGate unsuccessfully.
Thanks,
Jowvid
Edited by: user12009746 on 2010-5-24 下午10:31

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