LMS 4.0 ANI Data Collection

Lately my ANI Data Collection seems to be running continuously. I even backed off the schedule for UT acquisitions to no avail. I also restarted the daemon manager.
I'm not sure if it's related but we made some changes on the management SVIs for a number of our switches to make them more reachable. I also upgraded to LMS 4.0.1
ANI Data Collection processes had been running fine earlier - kicking off on schedule and completing successfully.
I've attached a copy of the current ani.log

This looks like a new bug in LMS 4.0.1 introduced by the fix for CSCso03691. I don't yet have LMS 4.0.1 source and debugging is not enabled, so I cannot see exactly where the problem lies, but one of the port channel classes is not properly implementing the new methods for finding channels by ifIndex.

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LMS 4.2 Topology Data Collection Issue

Hi there,
i have an issue with the lms 4.2 Topology Data Collection. After installation the Topology Data Collection was running normaly, but since first server reload the Topo Data Collect under Inventory > Dashboards > Device Status > Collection Summary is "frozen". It only shows the following content from first run:
Topology Data Collection    193    0    Not Available     Running    Schedule
Is there any option to stop this process elsewhere? I cannot find anything under jobs in running state or so. Clicking on Schedule only give me the option to start data collection, but lms always returns that the process is running.
Thanks for help.

Hi,
i have reseted the ANI db using NMSROOT\bin\perl.exe NMSROOT\bin\dbRestoreOrig.pl dsn=ani dmprefix=ANI
Everything is set to 0:
Topology Data Collection      0 0 Not Available                          Running Schedule
UT Major Acquisition            0 (0 End hosts 0 IP Phones) 0      Not Available Idle Schedule
VRF Collection                    0 0                                              Not Available Idle Schedule
But Topology Data Collection is still frozen to "Running" state....

LMS 3.2 Campuss Data Collection Does Not Start

I Discovered devices correctly in CS>DCR . Initially there was no problem in running data collection in Campuss Manager. But now when i try to run data collection manually or by a scedule, it does not start. Although the notification appears that "notified server to run data collection" but nothing happens then.
Also, I applied " net stop crmdmgtd" and then "net start crmdmgtd" and no error was reported. After this, data collection was successfully run, but just for once. That means, every time if i have to run data collection manually or by a schedule, i have to stop and start crmdmgtd ???
Please advise what to do.
Pleae note:
LMS 3.2 is installed on Windows Server 2003 service pack 2.

It looks like you are on Campus Manager 5.2. This should be fixed in 5.2.1. Proceed to upgrade to this version and then see if Data Collection runs fine. If you still have any problems, post the latest ani.log.

LMS 3.2 CM, data collection stays running forever

Hi There
I have a customer who has LMS 3.2 Solaris. His CM, data collection, is in a running state for more than two days.
I am almost sure this is a bug, do you have any advice for me please.

see this thread:
https://supportforums.cisco.com/message/1322774#1322774
perhaps you are hitting BugId CSCtd49439
CSCtd49439 Bug Details
Data Collection never completes, and UT acquisition cannot run
Symptom:
Campus Manager Data Collection does not stop. It is reported as always
running in
Topology Services. Additionally, User Tracking acquisition does not run due
to XML files
being written.
Conditions:
This will occur if there are any standalone Access Points being managed by
Campus
Manager. Other devices can also cause this (e.g. old 1200 series switches).
Workaround:
Filter out standalone Access Points and other affected devices from Campus
Data Collection
under Campus Manager > Administration > Data Collection > Exclude Devices.
A patch is available by contacting TAC.

Problem Topology Data collection LMS 4.1

Hi there,
I have an issue with the lms 4.1 Topology Data Collection. In the Topo Data Collect under Inventory > Dashboards > Device Status > Collection Summary, there are only 2 devices succeeded and 0 device fail. but I have more 500 device in state managed. I run Inventory Collections but the number doesn't change.
Inventory Collection          534                13 02 May 2012, 11:07 CEST Idle          Schedule
Config Archive                         507               14 02 May 2012, 09:51 CEST Running          Schedule
Topology Data Collection               2               0 02 May 2012, 11:11 CEST Idle          Schedule
I have read others discussions but no one has the same problem or similar problem. The only possible solution is to reset the ANI db but I'm not sure if it it's the best solution.
Any ideas?
Thaks for help

I confirm that Martin. Good spotting!. I just noticed it in a server I installed yesterday. These 2 lines were added to the hosts file.
127.0.0.1       localhost
127.0.0.1   LMS4
A bit silly for both, since these entries were allready in the hosts file, done by the windows install I think
127.0.0.1       localhost
::1             localhost
Cheers,
Michel

Data collection problems in LMS 4.0

Hi, we have some devices in our LMS 4.0 where Data Collection cannot be collected. The strange thing is that some days ago they were working fine and we have SNMP connectivity. We have deleted the devices and have added them again but the problem still persists, how can we fix it?

From the LMS server do the following:
1. ping the devices that you cannot collect their data
2. test the snmp connection to those devices using snmpwalk
go to CSCOpx\objects\jt\bin
snmpwalk -v 2c -c 1.3.6.1.2.1.1.2
3. test the credintials against those devices (Inventory> Job Browsers> Device Credentials Verification)
For any failure in 1 or 2 usually this is a firewall problem. Check if snmp and icmp ports are open or not.
For 3 failue check the credintials from (Inventory> Device Administration> Add / Import / Manage Devices)
I hope this help

LMS 3.2 Data Collection Issue

Hi ,
I have LMS 3.2 and license for adding 5000 devices , my data collection is running continously for the past 2 days, when i try to stop the daemon manager and restart it comes to idle state but after some time it again goes to Running state
I am not getting the best practices deviations and discrepaqncies report after this issue
I am attaching the ANIServer.properties , ani.log and ANIServer.log file
Please help

this seems to be BugID CSCtd49439:
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?caller=pluginredirector&method=fetchBugDetails&bugId=CSCtd49439
also consider to install the patch for BugID CSCtg20882:
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?caller=pluginredirector&method=fetchBugDetails&bugId=CSCtg20882
if you have CM 5.2 you should consider to upgrade to CM 5.2.1 which is available here:
http://www.cisco.com/cisco/software/type.html?mdfid=282641773&flowid=5141&softwareid=280775108
the patches for BugIDs CSCtd49439 and CSCtg20882 are availabel by contacting TAC

Data Collection 5.2 LMS 3.2 running always

why??
Best Regards.

Most likely "CSCtd49439 Data Collection never completes, and UT acquisition cannot run " which affects the CM 5.2. TAC could provide you patch or you need upgrade your CampusManager to 5.2.2.

Ciscoworks LMS 2.6 data collection has stopped

data collection stopped on the 13th of October after investigation the event logs are showing the following system errors

Please gather the server info and send it:
Please follow these steps:
Open VMS via WEB-browser
Go to Server Configuration
Go to Diagnostics
Go to Collect Server Info
Click on Create
Select All filed
Click on finish and this will generate the report
Save the file created file

Data Collection in Campus Manager hung

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I am running LMS 3.2 and Campus Manager 5.2.1. My data collection in Campus Manger for my devices does not complete and runs indefinitely. It has been hung in the "running" state for the past week and will not complete. I only way I found to get it out of the "running" state is to reset the ANIServer service and reboot the server. I have had this problem since I have upgraded to LMS 3.2. Does anyone have any input of this issue or possible solutions?

The data collection hung again as expected over the weekend. The ANI.log file grew to 1.8 GB again. It is to large for me to open it. I could try to split it up into smaller files. What should be my next course of action?

Problems with Data collection in CM 5.0.6

Hello:
I have installed LMS 3.0.1 and CM 5.0.6, and I have some problems with CM:
-Although data collection is scheduled, this does not run.
I try to launch it from CM menu, it asks if I want the collection of all devices or the new ones.
I try the two options but it does not do anything.
-I can launch the UT acquisition but it does not collect all the hosts.
I compare the configuration of the devices that "works" and the others and dont see no difference.
-The UT acquisition does not discover our Ip phones.
-In data collection settings there are 5 devices that are included but not managed.
-When I restart the server the data collection works fine, but the next day it doesn't work.
Thanks!!!

Hi,
As suspected, Campus Manager 5.0.6 hitting a bug as found the following exception in ani.log :-
2011/03/14 15:05:40 Discovery ani ERROR AniTimeLine: TimeBase Discovery caught exception: java.lang.NullPointerException
java.lang.NullPointerException
    at com.objectspace.jgl.HashMap.put(HashMap.java)
    at com.cisco.nm.ani.server.core.PortDetailsXml.populatePortData(PortDetailsXml.java:109)
    at com.cisco.nm.ani.server.core.DiscoveryTimeBaseImpl.generatePortDetailsXml(DiscoveryTimeBaseImpl.java:104)
    at com.cisco.nm.ani.server.core.DiscoveryTimeBaseImpl.postPerformScheduledFunction(DiscoveryTimeBaseImpl.java:81)
    at com.cisco.nm.ani.server.frontend.AniTimeBaseImpl.execute(AniTimeBaseImpl.java:48)
    at com.cisco.nm.ani.server.frontend.AniTimeLine.executeTimeBase(AniTimeLine.java:317)
    at com.cisco.nm.ani.server.frontend.AniTimeLine.runSchedule(AniTimeLine.java:350)
    at com.cisco.nm.ani.server.frontend.AniTimeLine.run(AniTimeLine.java:366)
    at java.lang.Thread.run(Thread.java:595)
BUG ID = CSCtd49439
link to view bug at Cisco.com
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtd49439
You need to contact TAC for the patch.Kindly click on Action --> open Service Request and it will put all these notes and logs of this thread to the TAC case.
Once the data collection issue will be fixed and the correct number of devices being data collected properly, then you need to make sure to add "Call Manager" to Common Services with the community string credentials and run the data collection and UT Acquisitions to get the IP Phones discovered.
Thanks,
Gaganjeet

Data collection failing

LMS 4.1 W2k8 R2
I recently installed 17 stacks of 3560V2 switches at a site and added them to LMS4.1. What I have found is that data collection is failing for all but the top switch in the stack. In other workds, in some cabinets I may have 4 switches connected back to a 6500 core. Data collection succeeds for only the switch connected to the core. UT info is not collected for the switches that fail data collection.
If I go to the device status dashboard I see that I have data collection succeeding for 56 devices and failing for 96 devices. For the devices that fail some are listed as unreachable and others as never-reachable. In either case, the following is suggested as a resolution:
Verify the following :
1. Device is reachable using ping.
2. Verify that DCR is configured with correct credentials for the device.
These devices are reachable. Inventory collection is succeeding. If I test reachability in device center I get successes across the board - even for SSH, though no username is specified in DCR so I can't see how that works.
The 17 stacks I just installed are configured as clusters in those cabinets that have more than 1 switch. However, they are not managed as clusters by LMS. They all have IP addresses. I just use clustering to facilitate bouncing around a stack from a telnet command line.
I deleted one of these switches and re-added. Now ping, HTTP, SSHv1 & v2 succeed in device center - but everything else fails. When I run a credential verification job on this switch it reports SNMP read and write success, telnet & enable success, and SSH "no value to test". The credential verification results are as I would expect.
I am at a loss at this point. How do I troubleshoot the data collection issue?
-Jeff

I found the answer to my particular problem here:
Campus Manager and cluster-member switches

Campus Data Collection

Is there a way to run Campus data collection immedeatetly as oppose to running it from the the schedule? I can't seem to find this option in LMS 3.2.

The option is available from the Campus Manager home page as seen on the screenshot below.

Campus Data Collection on idle state

Hi, Clarke. Please help me with a problem about campus data collection on lms 3.2
I tried to run a data collection on campus manager home page. but ever i did i got idle state, and ANIserver have the flag busy.
I read in your answer to other guys and you say there are a patch. how i can get that patch?

You need to upgrade to Campus 5.2.1. You can do this from Common Services > Software Center > Software Update.

Campus data collection problem

I installed this patch for UT support for Nexus 7k in my LMS3.2 (Solaris 10)
At the end it asked to reintit the camput manager database, after the reinit I ran the data colletion but it found zero
devices. Data collection ran again this morning at its sehcudule but it still show zero devices.
Any clue?
/opt/CSCOpx/bin/perl CSCtl10414-0.pl
The patch is getting installed.....
Daemon Management stopping. This may take a few minutes.
Generating the information file for the patch
Do you want to start the Daemon Manager now (Y/N) [N] :y
INFO:backed up /var/adm/CSCOpx/log/daemons.log to /var/adm/CSCOpx/log/daemonsbackup.log
Daemon Management 3.9 starting. Log=(syslog) /var/adm/CSCOpx/log/dmgtd.log
Patch Installation was successful...
root@>> /opt/CSCOpx/bin/perl /opt/CSCOpx//campus/bin/reinitdb.pl
This will erase all data from the database. Are you sure [y/n] ?n
root@sip8a>> /opt/CSCOpx/bin/perl /opt/CSCOpx//campus/bin/reinitdb.pl
This will erase all data from the database. Are you sure [y/n] ?y
CampusOGSServer is running. Stopping CampusOGSServer...done
START reinitdb...

Hi,
Kindly share the screenshot showing device do exist in Campus Manager and also upload ani.log
Thanks,
Gaganjeet

LMS 4.0 ANI Data Collection

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