LMS 4.0 CiscoView

      Hello,
We've recently installed some new Cisco 3750x switches on our LAN and CiscoView is not recognising them and has recommended that I update it to a newer version.
When I go on to   Software centre device update it's showing that there are 578 CiscoView device updates. When I click on check for updates I enter our CCO account which I can connect to using the Cisco Site as well and successfully login, however it's erroring out.
I'm leaving the proxy settings empty because we are not using a proxy server.
The error from the log file reads the following:
ERROR  [DownloadManager : queryAllPkgs]  : Exception while downloading CV packages from Cisco.comcom.cisco.nm.xms.vds.VDSException: CvHandler.getFileList:failed to connect to Cisco.com.
So, I thought this time I try to download the packages manually and install them. Based on Cisco Documentation I need to run the following command to determine the Device Packages by running the following command:
nmcview
However, when i run this command, it's not being recognized.
This is becoming frustrating because I'm trying to get these updates and non of the ways that I'm trying seems to be working
Can anyone please help?
Trying to use this link to do it manually:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_ciscoview/4.0/quick/guide/cvgsdld.html#wp1915
Many thanks,
H

You can download the updates directly from cisco.com via a browser session (not via the LMS interface) and the use the option in the LMS interface to install from local files.
The instructions you referenced above are for the previous version of CiscoView that was included in LMS 3.2. You should instead go to this page and download the 3750 package (14.0 - readme here) and required dependent dtshare package. Once you have those files on your server you  can update using either the GUI (choosing check from a server instead of from cisco.com) or CLI utility as explained here and here.
You should also really consider upgradng your LMS from 4.0 to the current 4.2 release. There are quite a few bug fixes and usability enhancements.

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