LMS 4.1 Configuration Fetch Problem

Hello,
I have some problem with WS-C4006 Cisco Catalyst that lms doesn't collect and put into "never collected" area. I also see that those devices doesn't show the classic prompt ">" and "#". Could be the main problem ? If yes how can configure LMS to recognize a different prompt for devices.
If no what could be the problem ?
Many thanks

You can add your custom prompts into /opt/CSCOpx/objects/cmf/data/TacacsPrompts.ini. No restart of LMS is required for the addition to be recognized.

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    Hi Rajeshkr,
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    Hello,
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    Could be due to CSCsu99748
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    CSCsu99748 Bug Details
    Out of sync on banner when running config fetched by TFTP
    Symptom:
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    Status
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    Severity
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    Product
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    Technology
    1st Found-In
    4.2
    Fixed-In
    4.2
    4.3

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