Lms 4.1 - DCRServer process is shutdown

Question

Hi,
I have installed VMware vSphere Enterprise Plus 5.0.0 and created a VM using an OVA file with LMS 4.1 running in Linux. It was working good since 3 weeks ago and I was adding snmp server configuration in all my devices (routers/switches) and suddenly one day DCRServer process stop working. I was trying the following actions:
1.- dmgtd stop -> to stop daemons
2.- dmgtd start -> to start again the daemons
And the DCRServer doesn´t start up automatic.
Then I try this:
1.- pdexe DCRServer
And show this message:
[CPLMSCOL01/root-ade ~]# pdexec DCRServer
ERROR:Get reply from server failed:
and don´t start up the DCRServer, please any help or advice.
Thanks

Answer 1

You should check if there is any error in daemon.log when you try to start the DCRServer.
Was there any change related to hostname on server?
Try to regenrate the SSL once, Please try the following steps:
1. Stop the daemon manager
2. Regenerate the SSL certificate (Dont forget to start you shell/command prompt session as Administrator):
     *Remove server.*  files under NMSROOT\MDC\Apache\conf\ssl (take backup of all 4 files before deleting).
     *NMSROOT\bin\perl NMSROOT\MDC\Apache\ConfigSSL.pl -disable
     *NMSROOT\bin\perl NMSROOT\MDC\Apache\ConfigSSL.pl -enable
     *Fill all the details it request for.
     *Ensure that the following files are created under NMSROOT\MDC\Apache\conf\ssl :
server.crt
server.csr
server.key
server.pk8
-Thanks