LMS 4.1 Energywise Endpoint issue

I have 10 switches as members of the same, local, energywise domain.  When I perform a show energywise neighbors on any of the given switches, they all appear.  If i perform show energywise children on a given switch, i see the children of that switch.
When i attempt to "Collect Endpoints" the collection is a success, but my 10 switches only show 2 endpoints, which are 2 of the 10 switches that are configured as a stack.  When i remove that stacked 3750G from the energywise domain, it still only shows 2 endpoints, but now they are 2 other switches that are configured as a stack.
Is it that LMS 4.1 has difficulty detecting endpoints in a group where Stack switches are used, or am I missing something in my config?  LMS 4.1 says it "knows the secrets" and has not had a single Energywise query error out, so i can only assume its gathering all the information its supposed to be, but somehow it never detects any of my actual endpoints, only the 1st set of stacked switches in the group.

Hello,
Are you sure that the LMS support the config collection on these devices ?
Check on this link :
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.1/device_support/table/lms41sdt.html
If yes, it means that you have a problem for the file transfer... I would suggest to debug like this :
1) Check the credentials (Inventory->Job Browser->Device Credential Verification Jobs, then create a new one)
2) Is it possible to do a tftp from the device to the LMS ? (If the config is done by tftp)
     Create a tmp file on /tftpboot on LMS
     Copy the startup or running file from the device to the LMS with the name of your tmp file (it is not allowed to create a file on the LMS with TFTP)
3) Do a sniffing of the traffic between the LMS and the device in order to see what happen
     Go on :1741/cwhp/PacketCapture.do">http://:1741/cwhp/PacketCapture.do
BR

Similar Messages

  • LMS 4.2.3 Update Issue

    Is anybody else seeing an issue in applying package updates in LMS 4.2.3?
    I am getting an error whether going via the GUI or CLI. The key issue appears to be (acroding to the PSU.log):
    [ Sat May 11 16:41:25 EST 2013 ] ERROR  [PsuPkgResolver : pickUnselectedBasePackages]  : Consistency check failed for base package SharedSwimRtr800(2.2)
    I have the version 2.0.1 of SharedSwimRtr800:
    327.
    SharedSwimRtr800
    2.0.1
    SharedSwimRtr800 device package
    ...and I can't seem to find 2.2 anywhere in the downloads section for LMS 4.2.

    The patch is a zip file which includes both the patch and a readme file. Follow the instructions (excerpted below) and the patch will invoke Perl to run a script that copies a bunch of files from one location to another on your server 
    It takes about 10 minutes to complete - wait until you are presented with your command prompt again to know that it's done.
    The readme states, in part:
    Patch Install Instructions:
    Step 1. Download the patch to any temp directory other than NMSROOT, the directory where CiscoWorks is installed.
    Step 2. Untar/Unzip the patch.
    Step 3. Go to the directory to which you Untarred/Unzipped the patch.
    Step 4: Execute the following command:
    On Solaris: NMSROOT/bin/perl CSCue69689-1.pl
    On Windows: NMSROOT\bin\perl CSCue69689-1.pl
    On Soft Appliance: NMSROOT/bin/perl CSCue69689-1.pl
    Note : NMSROOT is the directory where CiscoWorks is installed.

  • Acrobat Connect Pro LMS 7.5 server cache issue - displaying old content

    Our Adobe Acrobat Connect Pro server is showing old Captivate-created content from about 4-6 weeks ago.
    I loaded 35+ sets of Captivate 3 (SCORM 1.2, HTML, zipped) content onto our Acrobat Connect Pro LMS about 6 weeks ago.
    I converted all training content from Captivate 3.0.1 to 4.0.1, 4 weeks ago by opening each file in Captivate 4 and following prompts to "Save As" new files with different file names.
    I reloaded all content 4 weeks ago, and again 2 weeks ago.
    I reloaded about half of all content again last week.
    End User Acceptance testing performed this week showed that most of the courses are showing old content, ranging from 2-6 weeks old
    Attempted fixes and workarounds:
    Deleting content entirely and reloaded from scratch - this will not work long term, as we lose usage data each time we reload completely new files.
    Contacted Adobe, provided times to track incidents of the issue.  We reached Tier 2 - who told us it was our problem and that everything appeared to be working fine from their side.
    New workaround - load new content and reattach course to new content.  This presents the same long term issue as the first workaround, but enables us to retain older versions of content in the system, should we need to revert or report on it.
    Gaining server side access is a bit challenging due to the hosting situation we have, so I am looking (ideally) for a solution that can be performed from the Administrator/Author Frontend.  However, I want to learn the real cause of the problem, wherever it might reside, so that it can be properly corrected and avoided in the future.  I am calling this a server cache issue, as it seems the server has somewhere retained unwanted old versions of content, preventing current content from being displayed to end users.  Viewing content as an end user = see old content.  Viewing content from the Content area (Author view) shows the current files, so I know they are on the server and are loading correctly, up to a point.
    I am preparing all content for another round of loading/reloading due to other issues and updates, so republishing and reloading all 35+ files into the LMS is unavoidable at this point.
    This issue is keeping our LMS from launching to several thousand users across the country, so any suggestions or helpful tips are much appreciated.

    I think I have isolated the source of this problem. It's the Pitstop Professional 9 plug in. I un-installed this, and everything opens quicker than greased lightning. I re-installed it and it's back to slowsville.
    Unfortunately Pitstop is essential to my workflow.
    Until recently I did my pre-press on a Mac G5 with Acrobat Pro 7 and Pitstop 6.5. I never had this problem with slow file opening. But it seems that the delays would occur when I used the plug-in with large complex files.. So it would open files as fast as you'd expect from an elderly machine. But starting to use Pitstop would result in a prolonged period of staring at a spinning beachball.
    I wonder is there any way to stop the Pitstop plug-in from initializing until it is used? So the plug-in stays inert until you select the tool from from the menus.

  • LMS 3.2 Data Collection Issue

    Hi ,
    I have LMS 3.2 and license for adding 5000 devices , my data collection is running continously for the past 2 days, when i try to stop the daemon manager and restart it comes to idle state but after some time it again goes to Running state
    I am not getting the best practices deviations and discrepaqncies report after this issue
    I am attaching the ANIServer.properties , ani.log and ANIServer.log file
    Please help

    this seems to be BugID CSCtd49439:
    http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?caller=pluginredirector&method=fetchBugDetails&bugId=CSCtd49439
    also consider to install the patch for BugID CSCtg20882:
    http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?caller=pluginredirector&method=fetchBugDetails&bugId=CSCtg20882
    if you have CM 5.2 you should consider to upgrade to CM 5.2.1 which is available here:
    http://www.cisco.com/cisco/software/type.html?mdfid=282641773&flowid=5141&softwareid=280775108
    the patches for BugIDs CSCtd49439 and CSCtg20882 are availabel by contacting TAC

  • Ciscoworks LMS 3.2 SP1 upgrade issue

    Dear all,
    I've recently upgraded our CW 3.2 to 3.2.1 and I'm having a strange issue with HUM application registration with ACS. The privileges options such as 'Super Admin' etc are no longer there! All the privilege options for all of the other LMS components are there, it's just the HUM module! This is having a knock on affect on the server as Common Services DCR is now failing as it reports the System Indentity User configuration as not having all the privileges assigned!
    Anyone else seen this?
    Regards and thanks in advance,
    Col

    So I worked this out. I decided to try and re-register the Ciscoworks applications within ACS. The major issue was that Common Services just refused to talk to the ACS servers. I then remembered that we closed down the tcp port range on the ACS to a manageable number of sockets to firewall. This appartently is the issue, Ciscoworks registration with ACS wont work unless you re-open the port range! Once I did that Ciscoworks re-registered with ACS and I could re-register the applications and HUM was restored back to how it was!

  • Lms 4.2 , Config Archival issue

    Hi
    Please have a look to the below image , what is the reason for this failed Archival and  how to solve this issue
    thanks
    Ibrahim

    The 25 success means LMS is working fine.
    The 277 failed means LMS has problems communicating with these devices.
    Causes can be:
    Bad credentials
    ACL's on the device not permitting LMS ip address to talk to the device.
    protocols (TELNET, SSH, RCP, SCP) not running on the devices.
    firewalls or ACL's on routers not permitting LMS protocols.
    Pick a single device, test the protocols comming from the server to the device, test credentials.
    Cheers,
    Michel

  • LMS 4.2 Disk Space issue

    Hi
    I am getting alerts showing that I am out of disk space in the /var directory on my LMS 4.2.1 server.  The offending file seems to be a
    tmp_000000 in /var/adm/CSCOpx/files/.SQLAnywhere/upmdbengine/tmp which is > 50Gb in size.  Can anyone tell me :
    a) why has this file got to this size (and how do I stop it happening again)
    b) Can I safely delete this file.
    Thanks

    The corresponding temporary file is created on database server startup and it will be deleted  on shutdown. The file will hold the query transactions that happened with the corresponding database while the database is running and used when there is not enough cache memory available for executing the queries.
    You can delete this file after stopping LMS daemon.
    Most probably the reason behind this would be UPM is polling more MIB objects than supported on your server, which is doing a lot of transactions on DB.
    As a try to address this issue, you can try to re-initialize the UPM database, which resets the DB to like a fresh installed server. All custom settings like templates and pollers will be removed and UPM/Performace module will be like Factory reset.
    If not details are needed from it, you can re-initialize using following commands :
    Stop the LMS severices : 
    /etc/init.d/dmgt stop
    /opt/CSCOpx/bin/dbRestoreOrig.pl dsn=upm dmprefix=UPM
    Start the service:
    /etc/init.d/dmgt start
    The root cause of this file growing is unknown yet and have not been seen on many installtions. It is very rare. Open a TAC case to get it troubleshooted as LMS Development team would be involved to troubleshoot Database transaction file. But mostly their one of the first try is the re-init of DB.
    -Thanks
    Vinod
    **Rating Encourages contributors, and its really free. **

  • CiscoWorks LMS 4.0.1 login issue.

    Hello.
    We are using CiscoWorks LMS 4.0.1 with TACACS login module enabled.
    We have an issue with an account, and only this account. I can successfully login with any other account, newly created also.
    I have deleted and created it without success.
    Any ideas?
    Thanks for help.
    Regards.
    Andrea

    Hello.
    We are using CiscoWorks LMS 4.0.1 with TACACS login module enabled.
    We have an issue with an account, and only this account. When I try to login into LMS, TACACS server registers a passed authentication but my IE session stops running.
    Same issue when I configure CiscoWorks to use the local login module.
    Anyway, I can successfully login with any other account, newly created also.
    I have deleted and created again without success.
    Regards.
    Andrea

  • LMS 4.0.1 - DFM issue

    HI,
    I installed the LMS 4.0.1 and I'm facing a problem with DFM. None Fault is showed.
    The Fault Discovery Process never finishes, it is always Running, according attached file.
    I checked the LMS Process MAnagement and 4 process are as "Transient Terminated". The  process are: CSDiscovery, DCRDevicePoll, FHPurgeTask,UTMajorAcquisition. I started all process but 2 minutes later the process goes to "Transient Terminated".
    All Windows Services related with CiscoWorks are UP.
    Someone knows this issue?
    Thanks for your help.
    Luis

    Hi duong,
    I'm using the ping sweep. not using the "Use DCR as Seed List" as there were more than 5000 devices.
    Earliar LMS pick the devices. once the discovery was running for a long time . to stop the same we have restarted
    the CSDiscovry process. After this we are facing the issue.
    Channa

  • Ciscoworks LMS 4.1 Inventory Collection issue

    We are having an issue with device inventory collection when a device or component in a device is replaced. The inventory collection job appears to be successful but the changes to devices or modules are not retreived. Short of deleting an object and adding back in, are there any configuration changes that can be made or patches that can be applied to LMS to pick up these inventory changes?

    Yes, deleting and re-adding the device works. However, changes have been made to multiple devices in the environment and aside from a bulk delete and re-add there is no guarantee that all changes to all devices will be identified and captured. the side effect will be a loss of historical data.
    Are there any options other that deleting and re-adding that will allow the application to identify the inventory changes, or is this a limitation of the product?
    Are there any items we should check to identify a potential underlying issue?

  • LMS 3.1 Device Discovery issue

    Hello,
    I have been getting myself familiar with LMS, but can't figure out why I am having issues seeing some devices. I can't find any solution to my problem on other posts.
    I have a server farm connected to my core switch, both can see each other via CDP, and the SF can ping the LMS server. However, I have 'device unreachable' on device discovery and CiscoView. SNMP community strings are the same on each device, and are configured on LMS.
    Any suggestions? Thanks in advance!

    Hi,
    LMS tries to contact each device directly via SNMP. If it can talk directly to the device, the device is added into DCR as Reachable. If it cannot talk directly to the device, the device is deemed as Unreachable and it is not added into DCR to be managed by LMS.
    If LMS is unable to communicate it could be due to any number of things including timeout, incorrect community string, snmp-server view, firewall or access list.
    A definitive way to determine the issue would be to perform a packet capture during discovery to see the SNMP transaction between LMS and an 'unreachable' device.
    You can also try increasing the timeout value.
    Thanks.

  • LMS 4.0 Remote Access Issue

    My issues is that I cannot remotely access my LMS 4.0 installation. On the server itself, the UI comes up immediately (via https) in a browser. If I browse to the server using http (from the server itself), it redirects to https and comes right up also.I'm using a 3rd party (Thawte) certificate which seems to be installed properly - certificate info is retrievable from the browser address bar.
    When browsing to it from a desktop, the attempted connection times out.
    My normal method is to point to the server's FQDN (it resolves fine via nslookup of ping servername) but I have also tried using the server's IP in the URL, still no success. I captured the traffic from my desktop at the server using Wireshark. I see the incoming https traffic (syn, syn, syn - never an outgoing ack).
    Suggestions?
    addendum:
    The system is listening on port 443. Partial output for "netstat -a" follows:
    Active Connections
      Proto  Local Address          Foreign Address        State
      TCP    0.0.0.0:22             CiscoWorks:0           LISTENING
      TCP    0.0.0.0:135            CiscoWorks:0           LISTENING
      TCP    0.0.0.0:443            CiscoWorks:0           LISTENING

    This sounds like a host-based firewall preventing the SYNs from making it up the stack.  Disable all IPS functions on the server (e.g. Windows Firewall), then see if you can access the server from remote.

  • LMS 4.2 Fault Manager Issue

    Hi All,
    We are seeing many Unidentified traps on the DFM for multiple devices. 
    274.              008ZETI      Active          InformAlarm                   Mumbai_6509-1          Mumbai_6509-1: Unidentified Trap Generic Trap:6 Specific Trap:1 EnterpriseOid:.1.3.6.1.4.1.9       04-Feb-2015 01:59:28                    NA
    275.              008ZETG    Cleared      InformAlarm                   Mumbai_6509-1          Mumbai_6509-1: Unidentified Trap Generic Trap:6 Specific Trap:1 EnterpriseOid:.1.3.6.1.4.1.9       04-Feb-2015 01:59:03                    NA
    276.              008ZETA     Active          InformAlarm                   Mumbai_6509-1          Mumbai_6509-1: Unidentified Trap Generic Trap:6 Specific Trap:2 EnterpriseOid:.1.3.6.1.4.1.9.9.109.2            04-Feb-2015 01:58:22                    NA
    274.              008ZETI      Active          InformAlarm                   Mumbai_6509-1          Mumbai_6509-1: Unidentified Trap Generic Trap:6 Specific Trap:1 EnterpriseOid:.1.3.6.1.4.1.9       04-Feb-2015 01:59:28                    NA
    275.              008ZETG    Cleared      InformAlarm                   Mumbai_6509-1          Mumbai_6509-1: Unidentified Trap Generic Trap:6 Specific Trap:1 EnterpriseOid:.1.3.6.1.4.1.9       04-Feb-2015 01:59:03                    NA
    276.              008ZETA     Active          InformAlarm                   Mumbai_6509-1          Mumbai_6509-1: Unidentified Trap Generic Trap:6 Specific Trap:2 EnterpriseOid:.1.3.6.1.4.1.9.9.109.2            04-Feb-2015 01:58:22                    NA
    Regards,
    Channa

    Hi,
    The unidentified trap message in fault manager is expected when LMS receives a trap that is not in the list of traps that the fault manager is capable of processing.
    Here are the traps that fault manager can process:
    http://www.cisco.com/c/en/us/td/docs/net_mgmt/ciscoworks_lan_management_solution/4-2/user/guide/lms_monitor/lms_mnt/TrapFwd.html
    The SNMP traps are only processed by the fault manager and as per the document above the ones that will be identified are pre-defined and the list cannot be modified.
    Clearing an Unidentified Trap
    You can manually clear Unidentified Traps from LMS. To do this:
    Step 1 Select the Unidentified Trap and click Clear.
    A message appears prompting you to confirm the clearing.
    Step 2 Enter your user ID.
    This will be used as a reference to identify who cleared the Unidentified Trap.
    Step 3 Click OK to confirm.
    The Unidentified trap is cleared.
    To retain the trap click Cancel.
    - Ashok
    Please rate the post or mark as correct answer as it will help others looking for similar information

  • LMS 4.2 - Config collection issue

    After launching config collection job in LMS 4.2 I can't get job results and receive error message - Unable to get results of job execution for device...
    I've increased the job result wait time using option in Admin > Collection Settings ... , but nothing changed.
    Here are screenshots of error message and wait settings I used:
    Thanks in advance!

    i have seen this with SNMP timeout needed to be increased.
    please try to increase those values, and not the job completion values.
    I just saw in CP LMS 4.2 that the values are assembled on a new page.
    all of them ...
    Admin > Network > Timeout and Retry Settings > Inventory/Config Timeout and Retry Settings
    also in the navigator of the same last windows your screenshot is from try the device specific timeouts:
    Admin > Collection Settings > Config > Edit the Inventory/Config Timeout and Retry Settings
    HTH

  • LMS 4.2 Device Discovering issue

    HI All
    I have experience in LMS 3.2 and my company asked me to install and LMS 4.2. I have all documents about LMS 4.2 but it is taking time to read and doing as per document. I started discovery but the problem is last two days it is running and finds 50 % of devices only and still the staus is running. The Network topology is 2 CORE switch ( Discovered) , connecto to 2 Distribute switch and Server form switch ( Discovered) Access Switches are connected to the Distribute switch some are Discovered most of not found. Some Access switches are connected to neighbor Access Switches it is not directly connected to Distribued Switch.
    Please advise normally how long will take for discovering 70-80 devices ? How to trouble shoot for non discovering devices ?
    Thanks and Regards,
    Abdul Hameed.

    If a device is missing or isn't added, it could be due to incorrect credentials. However you still can add it manually from DCR.
    You can use the Adding Devices to add devices, device properties or attributes, and device credentials to the Device and Credential Admin.
    Go to the CiscoWorks home page and select Inventory > Device Administration > Add / Import / Manage Devices.
    For more details on how to add devices, please check :
    http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.2/user/guide/inventory/mng_device.html#wp1172685
    -Thanks
    Vinod
    **Rating Encourages contributors, and its really free. **

Maybe you are looking for