LMS 4.1 - Fault Notification Group

I've populated my LMS v4.1 device database with all our managed devices (192.168.x.x).  When I go to 'FAULT NOTIFICATION GROUP' and I must select either the nodes or groups that are associated with this this group, certain nodes are not appearing in the list where I must add them to the group.
As another test, I've created a 'USER DEFINED GROUP' and added all the nodes into it (including the ones I did not see in my prior test).  When I add the "UDG" to the 'FNG", most of the are listed int he "Group Subscription Summary" but not all nodes.
I am running LMS v4.1 on Windows 2008.
I suspect it has something to do with the status of the device but I'm still trying to figure it out.
Any assistance would be appreciated.
Thanks,

thanks Joe for your efforts! - and again, you are correct...
resolver.pl LMSserverName
returned 127.0.0.1 as the servers' address - and where did it come from? - the hosts file... There, the hostname and FQDN of the server had entries which pointed to 127.0.0.1 - no clue why this was done. For a test I commented out these entries and at least resolver.pl now returns the correct IP address of the server.
I tried to force a Fault Notification Trap to be sent, but currently no chance; Usually I can do this by just clear a currently active event which gets forwarded, but this time it seems not working. I can mark the event, I get a pop-up to to change the name and make annotations, I even can click on "Yes" to confirm the action -but then nothing happens. - I tried these steps a couple of times the last 45 mins- I think I will wait know until the HighUtil goes a way and drink a wine meanwhile :-)
and I believe cenAlarmServerAddress will be correct now...

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    05/May/2010 10:41:05:973 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    05/May/2010 10:41:05:981 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    05/May/2010 10:41:05:983 ERROR main com.cisco.nm.xms.ctm.client.CTMClientProxy getProxy  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
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        at com.cisco.nm.xms.ctm.client.CTMCall.establishIPC(CTMCall.java:238)
        at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)
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        at com.cisco.nm.trx.nos.server.EPMPoller.<init>(EPMPoller.java:144)
        at com.cisco.nm.trx.nos.server.NOSServer.initializeEPMPoller(NOSServer.java:244)
        at com.cisco.nm.trx.nos.server.NOSServer.<init>(NOSServer.java:107)
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    05/May/2010 10:41:35:998 ERROR main com.cisco.nm.xms.ctm.client.CTMClientProxy getProxy  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
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        at com.cisco.nm.xms.ctm.client.CTMCall.establishIPC(CTMCall.java:238)
        at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
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        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.<init>(OGSServerProxy.java:85)
        at com.cisco.nm.trx.nos.server.EPMPoller.ogsVerifyService(EPMPoller.java:212)
        at com.cisco.nm.trx.nos.server.EPMPoller.<init>(EPMPoller.java:144)
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        at com.cisco.nm.trx.nos.server.NOSServer.main(NOSServer.java:259)
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        at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
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        at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
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        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)
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        at com.cisco.nm.trx.nos.server.EPMPoller.ogsVerifyService(EPMPoller.java:212)
        at com.cisco.nm.trx.nos.server.EPMPoller.<init>(EPMPoller.java:144)
        at com.cisco.nm.trx.nos.server.NOSServer.initializeEPMPoller(NOSServer.java:244)
        at com.cisco.nm.trx.nos.server.NOSServer.<init>(NOSServer.java:107)
        at com.cisco.nm.trx.nos.server.NOSServer.main(NOSServer.java:259)
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    05/May/2010 10:43:36:040 ERROR main com.cisco.nm.xms.ctm.client.CTMClientProxy getProxy  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
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        at com.cisco.nm.xms.ctm.client.CTMCall.establishIPC(CTMCall.java:238)
        at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.<init>(OGSServerProxy.java:85)
        at com.cisco.nm.trx.nos.server.EPMPoller.ogsVerifyService(EPMPoller.java:212)
        at com.cisco.nm.trx.nos.server.EPMPoller.<init>(EPMPoller.java:144)
        at com.cisco.nm.trx.nos.server.NOSServer.initializeEPMPoller(NOSServer.java:244)
        at com.cisco.nm.trx.nos.server.NOSServer.<init>(NOSServer.java:107)
        at com.cisco.nm.trx.nos.server.NOSServer.main(NOSServer.java:259)
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        at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.<init>(OGSServerProxy.java:85)
        at com.cisco.nm.trx.nos.server.EPMPoller.ogsVerifyService(EPMPoller.java:212)
        at com.cisco.nm.trx.nos.server.EPMPoller.<init>(EPMPoller.java:144)
        at com.cisco.nm.trx.nos.server.NOSServer.initializeEPMPoller(NOSServer.java:244)
        at com.cisco.nm.trx.nos.server.NOSServer.<init>(NOSServer.java:107)
        at com.cisco.nm.trx.nos.server.NOSServer.main(NOSServer.java:259)
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        at com.cisco.nm.xms.ctm.client.CTMCall.establishIPC(CTMCall.java:238)
        at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.<init>(OGSServerProxy.java:85)
        at com.cisco.nm.trx.nos.server.EPMPoller.ogsVerifyService(EPMPoller.java:212)
        at com.cisco.nm.trx.nos.server.EPMPoller.<init>(EPMPoller.java:144)
        at com.cisco.nm.trx.nos.server.NOSServer.initializeEPMPoller(NOSServer.java:244)
        at com.cisco.nm.trx.nos.server.NOSServer.<init>(NOSServer.java:107)
        at com.cisco.nm.trx.nos.server.NOSServer.main(NOSServer.java:259)
    05/May/2010 10:45:06:075 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    05/May/2010 10:45:06:076 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    05/May/2010 10:45:06:077 ERROR main com.cisco.nm.xms.ctm.client.CTMClientProxy getProxy  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
        at com.cisco.nm.xms.ctm.client.CTMCall.establishIPC(CTMCall.java:238)
        at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.<init>(OGSServerProxy.java:85)
        at com.cisco.nm.trx.nos.server.EPMPoller.ogsVerifyService(EPMPoller.java:212)
        at com.cisco.nm.trx.nos.server.EPMPoller.<init>(EPMPoller.java:144)
        at com.cisco.nm.trx.nos.server.NOSServer.initializeEPMPoller(NOSServer.java:244)
        at com.cisco.nm.trx.nos.server.NOSServer.<init>(NOSServer.java:107)
        at com.cisco.nm.trx.nos.server.NOSServer.main(NOSServer.java:259)
    java.util.NoSuchElementException
        at java.util.StringTokenizer.nextToken(StringTokenizer.java:332)
        at com.cisco.nm.trx.nos.server.ProcessEPMDataManager$EpmDataQueueItem.formatAlertDataOnly(ProcessEPMDataManager.java:789)
        at com.cisco.nm.trx.nos.server.ProcessEPMDataManager$EpmDataQueueItem.processAlertData(ProcessEPMDataManager.java:951)
        at com.cisco.nm.trx.nos.server.ProcessEPMDataManager$EpmDataQueueItem.processEPMData(ProcessEPMDataManager.java:1319)
        at com.cisco.nm.trx.nos.server.ProcessEPMDataManager$EpmDataQueueItem.run(ProcessEPMDataManager.java:206)
        at com.cisco.nm.trx.nos.server.ThreadPool$1.run(ThreadPool.java:37)
    java.util.NoSuchElementException
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    Frank

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    05/06/2010 10:46 AM 1,391  ProcessEPMDataManager$EpmDataQueueItem$epmConditionHistory.class
    05/06/2010 10:46 AM 889  ProcessEPMDataManager$EpmDataQueueItem$epmEventProperties.class
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    MD5  (ProcessEPMDataManager$EpmDataQueueItem.class) =  a70f49f8eab6bdea007b4ddd79e3809f
    MD5  (ProcessEPMDataManager.class) =  a6ec024955bb638d8fec47694816a82a3-
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    10-May-2010|15:01:39.747|DEBUG|NOS|Thread-5|NOSUtil|sendNotifOnStart|.|0
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        at com.cisco.nm.trx.epm.providers.alarm.AlarmUpdateListener.run(Unknown Source)
        at java.lang.Thread.run(Thread.java:595)
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    Cheers Frank

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  • Ciscoworks LMS 4.0 – Fault Device Details Issue

           We currently use Ciscoworks LMS 4.0 but when I go into,  Monitor > Fault Settings > Setup > Fault Device Details   
           I get the following message (see attached document with screenshot) and being a LMS newbie am unsure what to do? As have tried to search for this
           file but no luck.
           So thanks in advance for any advice.

    Check if the fault management rediscovery page shows device as discovered and known or does it have any errors?
    Are you able to generate any fault management reports and view other pages?
    Just try to reboot the server/restart daemon to see if it is goes away.
    Else it is mostly corrupt FM DB. Which would need to be re-initialized.
    Fault Mgmt reinitialize is very simple task, which doesnt removes a lot of data, except past 31 days of FM history and custom notifications, if configured.
    Thanks
    Vinod
    **Rating Encourages contributors, and its really free. **

  • LMS 4.2 - Two notifications for one alarm.

    Currently when a device, say a router goes offline we receive two Active 'Unresponsive' alarms for the router and then when it comes back online we receive two Cleared 'Unresponsive' alarms. All have their own unique Event ID. (shown below)
    I was wondering if anyone could help me to config LMS to send only one Active 'Unresponsive' notification when a device is offline and then one Cleared 'Unresponsive' when the device is back online.
    Here's an example of the Active 'Unresponsive' alarms I receive when I power the router off:
    Notification 1
    EVENT ID               = 0002BI5
    TIME                   = Thu 29-Nov-2012 15:26:32 EST
    STATUS                 = Active
    SEVERITY               = Critical
    MANAGED OBJECT         = router.domain
    MANAGED OBJECT TYPE     = Routers
    EVENT DESCRIPTION       = Unresponsive::Component=172.16.1.254 [router.domain];ComponentClass=IP;ComponentEventCode=1098;InterfaceType=ETHERNETCSMACD;InterfaceMode=NORMAL;InterfaceAdminStatus=UP;Address=172.16.1.254;IPStatus=TIMEDOUT;InterfaceOperStatus=UP;Ne
    CUSTOMER IDENTIFICATION = COMMS TEAM
    CUSTOMER REVISION       = 1
    NOTIFICATION ORIGINATOR = Fault Management Module
    Notification 2
    EVENT ID               = 0002BI6
    TIME                   = Thu 29-Nov-2012 15:26:57 EST
    STATUS                 = Active
    SEVERITY               = Critical
    MANAGED OBJECT         = router.domain
    MANAGED OBJECT TYPE     = Routers
    EVENT DESCRIPTION       = Unresponsive::Component=router.domain;ComponentClass=Router;ComponentEventCode=1101;SystemObjectID=.1.3.6.1.4.1.9.1.569;Description=Cisco IOS Software, C870 Software (C870-ADVIPSERVICESK9-M), Version 12.4(15)T13, RELEASE SOFTWARE (
    CUSTOMER IDENTIFICATION = COMMS TEAM
    CUSTOMER REVISION       = 1
    NOTIFICATION ORIGINATOR = Fault Management Module
    Any suggestions?

    Am I alone with this issue of receiving two notifications for one Unreachable event?

  • LMS 4.2 Fault Manager Issue

    Hi All,
    We are seeing many Unidentified traps on the DFM for multiple devices. 
    274.              008ZETI      Active          InformAlarm                   Mumbai_6509-1          Mumbai_6509-1: Unidentified Trap Generic Trap:6 Specific Trap:1 EnterpriseOid:.1.3.6.1.4.1.9       04-Feb-2015 01:59:28                    NA
    275.              008ZETG    Cleared      InformAlarm                   Mumbai_6509-1          Mumbai_6509-1: Unidentified Trap Generic Trap:6 Specific Trap:1 EnterpriseOid:.1.3.6.1.4.1.9       04-Feb-2015 01:59:03                    NA
    276.              008ZETA     Active          InformAlarm                   Mumbai_6509-1          Mumbai_6509-1: Unidentified Trap Generic Trap:6 Specific Trap:2 EnterpriseOid:.1.3.6.1.4.1.9.9.109.2            04-Feb-2015 01:58:22                    NA
    274.              008ZETI      Active          InformAlarm                   Mumbai_6509-1          Mumbai_6509-1: Unidentified Trap Generic Trap:6 Specific Trap:1 EnterpriseOid:.1.3.6.1.4.1.9       04-Feb-2015 01:59:28                    NA
    275.              008ZETG    Cleared      InformAlarm                   Mumbai_6509-1          Mumbai_6509-1: Unidentified Trap Generic Trap:6 Specific Trap:1 EnterpriseOid:.1.3.6.1.4.1.9       04-Feb-2015 01:59:03                    NA
    276.              008ZETA     Active          InformAlarm                   Mumbai_6509-1          Mumbai_6509-1: Unidentified Trap Generic Trap:6 Specific Trap:2 EnterpriseOid:.1.3.6.1.4.1.9.9.109.2            04-Feb-2015 01:58:22                    NA
    Regards,
    Channa

    Hi,
    The unidentified trap message in fault manager is expected when LMS receives a trap that is not in the list of traps that the fault manager is capable of processing.
    Here are the traps that fault manager can process:
    http://www.cisco.com/c/en/us/td/docs/net_mgmt/ciscoworks_lan_management_solution/4-2/user/guide/lms_monitor/lms_mnt/TrapFwd.html
    The SNMP traps are only processed by the fault manager and as per the document above the ones that will be identified are pre-defined and the list cannot be modified.
    Clearing an Unidentified Trap
    You can manually clear Unidentified Traps from LMS. To do this:
    Step 1 Select the Unidentified Trap and click Clear.
    A message appears prompting you to confirm the clearing.
    Step 2 Enter your user ID.
    This will be used as a reference to identify who cleared the Unidentified Trap.
    Step 3 Click OK to confirm.
    The Unidentified trap is cleared.
    To retain the trap click Cancel.
    - Ashok
    Please rate the post or mark as correct answer as it will help others looking for similar information

  • LMS 4.2 User Defined Groups Empty after Daemon restart

    Hello
    I need some help here.
    In order to get topology services to run on a non resolvable DNS server I have followed the instructions in the online help and got Topology Services to start. My issue now is that all my userdefined groups are empty and I can not edit them - it gives me a error message.
    Checked the parent groups and these are as supposed - the system groups - subnet groups fx are also populated.
    What do you advise?
    I have read oither posts and some people were advised to restart crmdmgtd as in this thread:
    net stop crmdmgtd
    net start crmdmgtd
    http://https://supportforums.cisco.com/message/3414498#3414498
    Should I just follow the same steps? I can not see find this process in 4.2
    Thanks Isaac
    PS: These were the steps followed in order to make Topology Services to work.
    ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------                  The Cisco Prime LMS client must be able to resolve the hostname of the Cisco Prime LMS server to  server's IP  Address, through DNS.
    If the Cisco Prime LMS server is not DNS resolvable, Cisco Prime LMS client can access it with the IP  address itself, by performing the following steps:
    Open the orb.properties file. Solaris or Soft Appliance: NMSROOT/lib/classpath Windows: NMSROOT\lib\classpath where NMSROOT is the directory where you have installed Cisco Prime LMS. Set the property as follows: jacorb.dns.enable=off Go to Admin > Trust Management > Local Server > Certificate Setup.
    The Certificate Setup page appears. Enter the IP Address of the Cisco Prime LMS Server in the Hostname textbox. Populate the other columns as explained in the Online help for Administration of Cisco Prime LAN  Management Solution 4.2. Click Apply to generate the self-signed certificate. Restart the daemons. See the Online help for Administration of Cisco Prime LAN Management Solution 4.2 for instructions. You will be able to launch Topology Services with the IP address itself. 

    Hi Michel and thanks for the reply.
    The "Physical Location" groups magically started working.  I had tried to apply a bunch of device update packages a couple of days ago.  I thought they all failed but maybe some of them actually applied.  I have no idea but the 2 groups with a rule like this one are now populating:
    Device.Hostname startswith "XYZ"
    However, the groups with the rule below are still failing to populate in the device selector even though if I edit the group the "Objects matching criteria" list contains the correct members:
    Device.Admin_responsibility equals "XYZ"
    Admin_responsibility is user defined field 1 (Admin => Device Credential Settings => User Defined Fields).
    If you mean "dynamic" in that they are supposed to automatically update then yes these are dynamic public groups.  I had them defined this way for years in LMS 2.6, though the "dynamic" part never worked.  I always had to go into group admin and manually refresh to get the groups to update.  I have tried that several times in 4.1 with no luck.
    -Jeff

  • Cisco Works LMS 4.0 - Fault Monitor Issue

    Hi!,
         I have a little problem with the LMS application. when I try to access to the screen of: Monitor --> Monitoring Tools --> Fault Monitor, the application shows an error message that only said: "Sorry an error occurred" and thats all.
    Any idea of what can I try in order to solve this?,
    Thanks,

    Hi Duong!, thanks for your reply. The services was restarted but the problem still exist (the process DFMCTMStartup is allways down although I started manually)
    And the only change that I see is that the Fault Monitor Screen show first a message "There are no faults available" but I Have marked 46 Faults!"

  • LMS 3.2 Email Notification

    Hi,
    We are running LMS 3.2. And email notification is configured and working.
    Our issue is , we are receiving so many emails. And it is not occuring exactly at the same time anything goes wrong.
    How do we make the configuration, so that we get an email saying, this device is down/ having errors.

    Post a sample of the email and remove any private info just so we can understand if you are getting the issue from RME or DFM. Most likely its DFM and you need to take a look at how you have configured your notification services.
    http://www.cisco.com/en/US/partner/docs/net_mgmt/ciscoworks_device_fault_manager/3.2/user/guide/useNotif.html#wp1073777

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