LMS 4.1, Web page not coming up after reboot

Our LMS server was rebooted recently, I do not know if the services were shut down prior to reboot.
Since then, I am unable to pull the web page up.
Sometimes I can get to the login screen, then after entering credentials "Internet Explorer cannot display webpage"
Other times it goes straigt to error message.
I have tried with firefox also.
We are still getting alerts, and it looks like it is getting directed properly:
Shown below is a prtion of "stdout"
productIsLMS true
[Thu Dec 29 13:56:58 EST 2011]login::service. Checking for valid request.
[Thu Dec 29 13:56:58 EST 2011]login::service. It is a valid authenticated req.
[Thu Dec 29 13:56:58 EST 2011]login::service. Hence redirecting to
https://10.10.10.1:443/CSCOnm/servlet/com.cisco.core.mice.main?command=initializeAndValidate&url=/cwportal/c/portal/login&context=/CSCOnm/servlet&port=443
RM isValidReq decodedAddr is : 10.1.1.10
RM isValidReq remoteAddr is : 10.1.1.10
productIsLMS true
[Thu Dec 29 13:56:58 EST 2011]login::service. Checking for valid request.
[Thu Dec 29 13:56:58 EST 2011]login::service. It is a valid authenticated req.
[Thu Dec 29 13:56:58 EST 2011]login::service. Hence redirecting to
https://10.10.10.1:443/CSCOnm/servlet/com.cisco.core.mice.main?command=initializeAndValidate&url=/cwportal/c/portal/login&context=/CSCOnm/servlet&port=443
RM isValidReq decodedAddr is : 10.1.1.10
RM isValidReq remoteAddr is : 10.1.1.10
productIsLMS true
[Thu Dec 29 13:56:58 EST 2011]login::service. Checking for valid request.
[Thu Dec 29 13:56:58 EST 2011]login::service. It is a valid authenticated req.
[Thu Dec 29 13:56:58 EST 2011]login::service. Hence redirecting to
https://10.10.10.1:443/CSCOnm/servlet/com.cisco.core.mice.main?command=initializeAndValidate&url=/cwportal/c/portal/login&context=/CSCOnm/servlet&port=443

Did you apply the patch successfully with no errors?
Yes
Do you have any invalid objects in the database?
NO
Did AutoConfig complete successfully?
Yes
Please check Apache log files for details about the error.
Thanks,
Hussein

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CSS Service not coming up after reboot

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This is the tail of my $ORACLE_HOME/log/servername/alertservername.log
2008-03-06 22:16:32.587
[client(13472)]CRS-1006:The OCR location /u01/app/epsora/product/10.2.0/cdata/localhost/local.ocr is inaccessible. Details in /u01/app/epsora/product/10.2.0/log/pune-srv-eps-02/client/clscfg_13472.log.
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[cssd(13670)]CRS-1601:CSSD Reconfiguration complete. Active nodes are pune-srv-eps-02 .
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This is the log file mentioned in above file:
Oracle Database 10g CRS Release 10.2.0.1.0 Production Copyright 1996, 2005 Oracl
e. All rights reserved.
2008-03-06 22:16:32.579: [ OCROSD][2546869600]utread:3: problem reading buffer
5db000 buflen 512 retval 0 phy_offset 102400 retry 0
2008-03-06 22:16:32.580: [ OCROSD][2546869600]utread:4: problem reading the buf
fer errno 2 errstring No such file or directory
2008-03-06 22:16:32.580: [ OCROSD][2546869600]utread:3: problem reading buffer
5dd000 buflen 4096 retval 0 phy_offset 102400 retry 0
2008-03-06 22:16:32.580: [ OCROSD][2546869600]utread:4: problem reading the buf
fer errno 2 errstring No such file or directory
2008-03-06 22:16:32.580: [ OCRRAW][2546869600]propriogid:1: INVALID FORMAT
2008-03-06 22:16:32.580: [ OCROSD][2546869600]utread:3: problem reading buffer
5dd000 buflen 4096 retval 0 phy_offset 102400 retry 0
2008-03-06 22:16:32.580: [ OCROSD][2546869600]utread:4: problem reading the buf
fer errno 2 errstring No such file or directory
2008-03-06 22:16:32.588: [ OCRRAW][2546869600]ibctx:1:ERROR: INVALID FORMAT
2008-03-06 22:16:32.588: [ OCRRAW][2546869600]proprinit:problem reading the boo
tblock or superbloc 22
2008-03-06 22:16:32.588: [ default][2546869600]a_init:7!: Backend init unsuccess
ful : [22]
2008-03-06 22:16:32.588: [ OCROSD][2546869600]utread:3: problem reading buffer
5dd000 buflen 512 retval 0 phy_offset 102400 retry 0
2008-03-06 22:16:32.588: [ OCROSD][2546869600]utread:4: problem reading the buf
fer errno 2 errstring No such file or directory
2008-03-06 22:16:32.588: [ OCROSD][2546869600]utread:3: problem reading buffer
5dd000 buflen 4096 retval 0 phy_offset 102400 retry 0
2008-03-06 22:16:32.588: [ OCROSD][2546869600]utread:4: problem reading the buf
fer errno 2 errstring No such file or directory
2008-03-06 22:16:32.588: [ OCRRAW][2546869600]propriogid:1: INVALID FORMAT
2008-03-06 22:16:32.588: [ OCROSD][2546869600]utread:3: problem reading buffer
5dd000 buflen 4096 retval 0 phy_offset 102400 retry 0
2008-03-06 22:16:32.588: [ OCROSD][2546869600]utread:4: problem reading the buf
fer errno 2 errstring No such file or directory
2008-03-06 22:16:32.588: [ OCRRAW][2546869600]ibctx:1:ERROR: INVALID FORMAT
2008-03-06 22:16:32.588: [ OCRRAW][2546869600]proprinit:problem reading the boo
tblock or superbloc 22
2008-03-06 22:16:32.588: [ OCROSD][2546869600]utread:3: problem reading buffer
5dd000 buflen 512 retval 0 phy_offset 102400 retry 0
2008-03-06 22:16:32.588: [ OCROSD][2546869600]utread:4: problem reading the buf
fer errno 2 errstring No such file or directory
2008-03-06 22:16:32.588: [ OCROSD][2546869600]utread:3: problem reading buffer
5dd000 buflen 4096 retval 0 phy_offset 102400 retry 0
2008-03-06 22:16:32.588: [ OCROSD][2546869600]utread:4: problem reading the buf
fer errno 2 errstring No such file or directory
2008-03-06 22:16:32.588: [ OCRRAW][2546869600]propriogid:1: INVALID FORMAT
2008-03-06 22:16:32.676: [ OCRRAW][2546869600]propriowv: Vote information on di
sk 0 [u01/app/epsora/product/10.2.0/cdata/localhost/local.ocr] is adjusted from
[0/0] to [2/2]
2008-03-06 22:16:33.217: [ OCRRAW][2546869600]propriniconfig:No 92 configuratio
n
2008-03-06 22:16:33.217: [ OCRAPI][2546869600]a_init:6a: Backend init successfu
l
This is tail of my ocssd.log
[    CSSD]2008-03-06 22:17:55.955 [98309] >TRACE: clssgmClientConnectMsg: Connect from con(0x7a1b10) proc(0x7a4e70) pid(13754) proto(10:2:1:1)
[    CSSD]2008-03-06 22:17:56.455 [98309] >TRACE: clssgmClientConnectMsg: Connect from con(0x7a3740) proc(0x7a4e70) pid(13773) proto(10:2:1:1)
[    CSSD]2008-03-06 22:17:56.460 [98309] >TRACE: clssgmClientConnectMsg: Connect from con(0x7a5b10) proc(0x7a7f50) pid(13772) proto(10:2:1:1)
[    CSSD]2008-03-06 22:18:08.380 [98309] >TRACE: clssgmClientConnectMsg: Connect from con(0x7a9770) proc(0x7a1f50) pid(13839) proto(10:2:1:1)
[    CSSD]2008-03-06 22:18:08.383 [98309] >TRACE: clssgmClientConnectMsg: Connect from con(0x7a9770) proc(0x7a1f50) pid(13839) proto(10:2:1:1)
[    CSSD]2008-03-06 22:18:11.556 [98309] >TRACE: clssgmClientConnectMsg: Connect from con(0x7aa3c0) proc(0x7ac7d0) pid(13845) proto(10:2:1:1)
[    CSSD]2008-03-06 22:18:17.873 [98309] >TRACE: clssgmClientConnectMsg: Connect from con(0x7ad070) proc(0x7af480) pid(13828) proto(10:2:1:1)
[    CSSD]2008-03-06 22:44:22.700 [98309] >TRACE: clssgmClientConnectMsg: Connect from con(0x7a9850) proc(0x7a1e50) pid(14060) proto(10:2:1:1)
[    CSSD]2008-03-06 22:44:22.703 [98309] >TRACE: clssgmClientConnectMsg: Connect from con(0x7a22b0) proc(0x7a9850) pid(14060) proto(10:2:1:1)
[    CSSD]2008-03-06 22:44:25.875 [98309] >TRACE: clssgmClientConnectMsg: Connect from con(0x7a32b0) proc(0x7a1800) pid(14077) proto(10:2:1:1)
And this is my css.log
Oracle Database 10g CRS Release 10.2.0.1.0 Production Copyright 1996, 2005 Oracl
e. All rights reserved.
2008-03-06 22:17:47.404: [ CSSCLNT][2549892096]clsssInitNative: connect failed,
rc 9
I checked on metalink and found that this error can occur due to some old oracle references or changes in the uid of users but this is fresh install no oracle was there before and we didnt' change the OS user's uid also.
Please let me know what else to check or SR is the only option?
Thanks
Daljit Singh

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Enable Apache debug as follows
a.cd $IAS_ORACLE_HOME/Apache/Apache/logs
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b.cd $IAS_ORACLE_HOME/Apache/Jserv/logs
delete or backup all log files
c.cd $IAS_ORACLE_HOME/Jserv/logs/jvm/
delete or backup the files
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log.file=//../<SID>_ora/iAS/Apache/Jserv/logs/jserv.log
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log.channel.info=true....
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log.channel.warning=true
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sh adapcctl.sh start
-------------Apache Bounce & Enabling Debug End----------------------------------------
Note:- Revert the changes after reproducing the issue, as Enabling Debug in Apache result in
Performance overhead.
Reproduce the issue
Upload the FRESH Logs from following Directories in ZIP Format.
1.From "$IAS_ORACLE_HOME/Apache/Apache/logs"
2.From "$IAS_ORACLE_HOME/Apache/Jserv/logs"
3.From "$IAS_ORACLE_HOME/Apache/Jserv/logs/jvm"
Also, if you are just getting a blank screen then you might want to recompile JSPs via adadmin.
DA
Edited by: Dan A on Mar 31, 2011 5:28 AM

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Hello George,
Thank you for the quick reply. I will surely try the option suggested by you.
But what i was thinking is that as this is not a Connection Time Out (500) error, instead its a Page Not Found error, it would be Session-Timeout and not Connection Time-Out.
Maybe I should be looking at:
SESSION-TIMEOUT due to kernel:
Kernel parameter: rdisp/gui_auto_logout
Kernel parameter: rdisp/plugin_auto_logout
as per the SAP OSS Note: 705013
But again, I think this Note is pointing to the SICF service and IAC type of iView and not SAP Transaction type iView. Please advice.
Thanks,
Gaurav
Edited by: Gaurav Shah on Dec 4, 2008 9:37 PM
Edited by: Gaurav Shah on Dec 4, 2008 9:42 PM

Login action buttons no longer work and some pages not displaying correctly after upgrade.

After recent update, some web pages not displaying correctly and Login buttons on some sites do not work. I've updated my plugins and restarted computer, but problems remains. Is this Java, Javascript or something else? Same pages are working fine in IE.

Please update the firefox to the latest version of firefox 26
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
<b> To Enable SafeMode </b>
*You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")
* https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Why do certain web pages become corrupted even after I re-install Firefox even when I don't save my bookmarks?

Why do certain web pages become corrupted even after I re-install Firefox even when I don't save my bookmarks?

cor-el,
Yes, I will....the next time it happens. In the past it has happened to AOL a number of times (which is usually my home page), as well as some Yuku message boards I visit...The History Channel A&E, Spike TV, all at various times.
Unfortunately, this morning when it happened to one of the Yuku message board, I went directly to the tool bar, cleared my cache and cookies, without capturing a screenshot. Now , everything I've bookmarked is working properly but I will tell you it's a problem that I only experience on Firefox and not any other browsers, even when I've imported bookmarks from Firefox. It's been a fairly consistent problem for the past 6 months or so where I manually uninstalled, reinstalled Firefox (my preferred browser) and again, manually started bookmarking my sites all over again. It seems that when it happens most of the icons, graphics and photographs are missing, leaving me with only disorganized text.
The next time that it occurs, I will take a screen shot and forward it to you.
Thanks for you interest and help.

LMS 4.1, Web page not coming up after reboot

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