LMS 4.2.3 Device pack update

Question

Hi
Im trying to update the device pack for LMS 4.2.3, since the existing pack doesnt include 3850s. I went to Device update -> clicked inventory config and image management -> check for updates. It gives me the following error:
A PSU Task is currently been executed by another user.Only one PSU Task can be executed at a time.Please wait for the current Task to complete. The details of the currently running PSU Task are as below:
PSU Task :
Device Updates
Task Started at:
Wed Mar 05 14:16:09 EST 2014
Task Started by:
admin
NOTE : If you are sure no other download is happening , please delete the file D:\CISCOW~1\Psu.Lock
If im doing the manual way, I went to CCO and downloaded this file:
Inventory Config and Image Management Device Package version 2.12.9 for SharedSwimIOS Over LMS 4.2.3
SharedSwimIOS.RME523.v2-12-9.zip
but there is no documentation on how to manually install this ? can someone help me solve this please ?
Raj

Answer 1

What is the exact model of 3850 switch you're trying to monitor?
Following are the supported models :
Device Name
sysObjectID
Supported Software Version
Support Type
Device Name
sysObjectID
Supported Software Version
Support Type
Cisco Catalyst 3850-48P-E Switch
1.3.6.1.4.1.9.1.1641
Device Update
Cisco Catalyst 3850-48P-S Switch
1.3.6.1.4.1.9.1.1643
Device Update
Cisco Catalyst 3850-24P-E Switch
1.3.6.1.4.1.9.1.1642
Device Update
Cisco Catalyst 3850-24P-S Switch
1.3.6.1.4.1.9.1.1644
Device Update
Cisco Catalyst 3850-24U-E Switch
1.3.6.1.4.1.9.1.1767
03.11.35.EMP
Device  Update
Cisco Catalyst 3850-48U-E Switch
1.3.6.1.4.1.9.1.1768
03.11.35.EMP
Device Update
If it is 3850-24p-L, it can be :
CSCuj61704    No support for 3850-24p-L in LMS 4.2.3
Try updating your mdf device package as well. Device package for Common Services.
For current Nexus device package issue, each device package is not individual, but has some dependant packages. Without which they are tend to fail during installation check.
You can select all the available device packages and try to install. It seems you dont have SharedDcmaIOS (3.1.7) installed and hence the package is failng due to pre-requisite.
You have to install each package which fails which consistancy check on other packages.
For mdf package update, you can select common service as well and check for update.
There may be some 3850 device packages already available, please share output of following command for us to see :
NMSROOT/bin/psucli -p rme -q -all
-Thanks
Vinod
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