LMS 4.2.3 variable name not show in drop-down list

Hi all,
I am trying to use performance threshold to trigger a script whild device CPU or Memory high.
There is a default threshold template called "CPU Utilization" and "Memory Utilization".
After I choose either one, there should be one or two variable name in drop down list.
But I only see "Select MIB Variable" in the list.
I try to create a template with exact the same variable but still got nothing in the list.
The strange thing is that no all the default template has this problem.
I can see variable name under some template like "Device Availability" or "Port Availability"
And this is not browser problem because I try both IE and Firefox.
Any one how to solve this?

Thanks for your advice.
Now all my devices are connected in Layer View [Devices View], but User Tracking still not shows me informations from several switches about hosts. Its works like randomizer. Now 5 devices form User Tracking  don't show me informations.[WS3550 2 devices and 2  WS-C2960S-48LPS-L]. In lists devices Acquisition Action i check acquisition for this 5 devices. After that acquisition complete, but User Tracking still empty ( all ports on this devices are active).
SNMP, Credentials all is good.
I try resolve this problem many days, but without results. Its semmes like a bug.
ANy propositions?

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