LMS 4.2.4 Discrepency in the Installation

Hi All,
1. We have installed LMS 4.2.  And the upgrade path we chosed
LMS 4.2 -> LMS 4.2.2 -> LMS 4.2.4
But post installation we have found  from the software update page was showing the version has 4.2.2 even upgrading the  version 4.2.4.
2. due to above issue,we are upgrading the patch 4.2.4 once again. but this time its taking long for the insatallation
Anti-virus is disabled, no idea why its taking much time. Kindly suggest.
Regards,
Channa

Check the old LMS 4.2.4 install log. Which OS is this? Windows? Unix or appliance?
where exactly is it stuck? share the screenshot if possible.
On LMS 4.2.3 upgrade there is a known bug #
CSCui57434 Version change is not reflected after upgrading LMS 4.2.3 to 4.2.4.
It has details :
On LMS GUI 'About' uses below file for version info:
/opt/CSCOpx/MDC/tomcat/webapps/CVng/banner_includes.js
/opt/CSCOpx/MDC/tomcat/webapps/campus/banner_includes.js
/opt/CSCOpx/MDC/tomcat/webapps/cmapps/banner_includes.js
/opt/CSCOpx/MDC/tomcat/webapps/cwhp/banner_includes.js
/opt/CSCOpx/MDC/tomcat/webapps/cwlms/banner_includes.js
/opt/CSCOpx/MDC/tomcat/webapps/cwportal/banner_includes.js
/opt/CSCOpx/MDC/tomcat/webapps/ipm/banner_includes.js
/opt/CSCOpx/MDC/tomcat/webapps/rme/banner_includes.js
/opt/CSCOpx/MDC/tomcat/webapps/triveni/banner_includes.js
/opt/CSCOpx/MDC/tomcat/webapps/upm/banner_includes.js
/opt/CSCOpx/MDC/tomcat/webapps/vnm/banner_includes.js
Problem is below files contains version as 4.2.3 even after upgrade:
/opt/CSCOpx/MDC/tomcat/webapps/cwportal/banner_includes.js
/opt/CSCOpx/MDC/tomcat/webapps/rme/banner_includes.js
- change version in above files to 4.2.4.
- delete contents of /opt/CSCOpx/MDC/tomcat/work directory
- restart Daemon Manager (see below)
Windows:
To Stop Daemon Manager:
      > net stop crmdmgtd
To Start Daemon Manager:
      > net start crmdmgtd
Please wait 15-20 minutes before opening any Ciscoworks GUI. Or if you go to
CSCOpx\objects\dmgt\ready, ensure the lock file disappears then you can open the portal.
You can check if these files still shows LMS 4.2.2 on you machine.
Apart from "About" please check what version does it shows :
Admin > System > Software Center > Software Update
-Thanks
Vinod
**Rating Encourages contributors, and its really free. **

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