Lms 4.2 Cannot enable End Host Discovery on Trunk

Hi...
I have noticed that our LMS does not collect any information about wireless users connected to autonomous access points, although I can see the mac address of the wireless users on the switch (2960) Trunk port connecting to the AP via CLI. I can also get the IP address from the core switch. Even after selecting 'Perform Data Collection' on the AP in the topology, the Wireless End hosts report remains blank.
I am trying to enable the option 'End host Discovery on Selected Trunks' in the 'Acquisition configuration in Trunk' menu and after selecting the switch where the AP resides and clicking 'show Trunk' I get the message 'there are no trunks in the device(s) selected', although there are several trunk ports on this switch, other than the one connecting to the AP. The switch and the AP are managed by LMS. We are facing this problem with all Autonomus APs. We do not use WLSE. Is there something missing to discover these Wireless hosts ?
All help is appreciated

Is it safe to set UTGetVlansWithUserPorts=0 in the NMSROOT/campus/etc/cwsi/ut.properties ? I have seen this in a previous discussion, but thath was related to LMS 3.1, not 4.2
Regards

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Regards, Kerstin

Share the screenshot of the following directory :
NMSROOT\CSCOpx\campus\etc\cwsi
In case it is blank, try following :
1.Stop the services : net stop crmdmgtd
2.Take a copy of > C:/Progra~2/campus/etc/users and place it under C:/Progra~2/campus/etc/cwsi
3.Start the services : net start crmdmgtd
Please try and let me know the updates.
-Thanks
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Lothar

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michel.hegeraat wrote:Try to grab the url it gives. Something like:http://didata:1741/cmapps/utEndHostReport.do?action=Submit&crossLaunch=admindashboard&runTypeOption=Immediate&devName=lab-SW23&devIP=10.170.46.250Check if these to guys are correct and resolvabledevNamedevIPCheers,Michel
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Thanks Joe
Will the WLC be supported in any future releases
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https://discussions.apple.com/message/22927625#22927625
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400 devices - do you mean 400 end users?
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hi,
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The issue has been resolved. now the IP addresses and the Subnet infomation is displayed in the User Tracking Reports. The problem was, that no Layer 3 device was added in the LMS. as per the document:
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Hello.
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Regards.
Andrea

when your MAC is ok, the LMS can query the switch.
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---

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