Lms 4.2 , Config Archival issue

Hi
Please have a look to the below image , what is the reason for this failed Archival and how to solve this issue
thanks
Ibrahim

The 25 success means LMS is working fine.
The 277 failed means LMS has problems communicating with these devices.
Causes can be:
Bad credentials
ACL's on the device not permitting LMS ip address to talk to the device.
protocols (TELNET, SSH, RCP, SCP) not running on the devices.
firewalls or ACL's on routers not permitting LMS protocols.
Pick a single device, test the protocols comming from the server to the device, test credentials.
Cheers,
Michel

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Any update?

LMS 3.2 config Archive

Hello,
We have LMS 3.2 in our corporate for some of the switches vlan config are failed ,running and startup config are successful,
Anybody can help me to solve this problem.??
Thanks.

Basically, LMS does a TFTP of the vlan.dat file
and the command it issues is
copy cat4000_flash:vlan.dat tftp:
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LMS 4.2 - Config collection issue

After launching config collection job in LMS 4.2 I can't get job results and receive error message - Unable to get results of job execution for device...
I've increased the job result wait time using option in Admin > Collection Settings ... , but nothing changed.
Here are screenshots of error message and wait settings I used:
Thanks in advance!

i have seen this with SNMP timeout needed to be increased.
please try to increase those values, and not the job completion values.
I just saw in CP LMS 4.2 that the values are assembled on a new page.
all of them ...
Admin > Network > Timeout and Retry Settings > Inventory/Config Timeout and Retry Settings
also in the navigator of the same last windows your screenshot is from try the device specific timeouts:
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HTH

Error Message in config Archive in RME in LMS 4.2

I got the below error message in the config archive in the LMS 4.2.
CM0056 Config fetch failed for 10.0.0.10 Cause: CM0204 Could not create DeviceContext for 797 Cause: CM0202 Could not access 10.0.0.10 via SNMP. Action: Check the Read Community string Action: Check if required device packages are available. Action: Check if protocol is supported by device and required device package is installed.
Switch model type is 3560 and 2960
Please tell me the reason for this issue.

Are you usig only TFTP option to archive configuration. Try to use the telnet/ssh. TFTP as a protocol set for config archive.
Check the Credential verificatio job to see if the crendentials are configured correctly.
-Thanks

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LMS 4.2.5 on Windows
We use the server as it's own Syslog server. The Syslog collector status is fine. I see syslogs coming into the server. However, I just made some changes on a router so ran a syslog report on it, but nothing was returned. I Tested the Collector Subscription and everything was fine.
We also have Automated Actions configured on certain syslog messages (duplex mismatch for example). There is an AA configured to send my team e-mails when this event occurs. There was a device that had two days worth of syslog messages complaining about this issue. Yet, we only received about 10 e-mails from the LMS system on it.
Another issue is with Configuration Mgmt. I fixed the duplex mismatch listed above and went to check the config tree to see if or when something changed. The last config archive was pretty old and I know changes were made on the device since then. This tells me that the LMS server didn't get notified of the config change or it would have gone out and checked it.
The one thing in common on all of the above is Syslog messages. LMS will take actions based on receiving these messages and those actions don't seem to be firing.
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Mike S.

To confirm if the device is sending the syslogs and they are being received by LMS server properly, check the $NMSROOT/log/syslog.log and see it has the syslog from the device.
Unless syslog is there on syslog.log, we don't expect LMS to react on any AA.
For configuration backup, try to sync the device config by initiating a manual job to update the latest configuration from device. Even if there is no Automated Action working, you should still have a reoccurring/scheduled job configured to archive configuration backup periodically.
Following is a document I created for Syslog troubleshooting :
Ciscoworks LMS : Syslog in a Nutshell!
-Thanks
Vinod
**Encourage Contributors. RATE Them.**

RME config archive problem - lms 3.2

just wondering if anyone else has seen this.
about a month or so ago, I grabbed about 6 or 7 patches for our ciscoworks machine, across cm, rme, and cs. (yeah, we were a little behind)
after applying these patches, it seems, all of the 2960s and 4948s are failing the config archive with the following:
cm00139: could not archive config:cause: action: verify that device is managed and credentials are correct. Increase timeout
value if required.
so I've triple checked the credential set applied to these devices, adjusted timeout and retry values, and have gotten nowhere.
Deleting these devices doesn't seem to help, they are rediscovered just fine, but the config archive continues to fail.
Other than maybe trying to reinstall the rme patches (or uninstall) that were recently applied, I'm out of ideas. This is LMS 3.2.1 with
cm 5.2.2
cs 3.3.1
rme 4.3.2
running on windows server 08.
So if anyone may have seen this and/or has any advice, I'd appreciate it. Thanks - chris

ok, so it's been a year and a half since last post. So in addition to the above mentioned archive failures with the 4948s, the 4948s were also showing up in config out of sync summary. The only difference that were showing between running and startup was the ntp clock period.
I did see that the clock period statement was in the exclude list for routers and a bunch of other things, but not for the 4948s. I added this as an exclusion yesterday. Today when I checked, all 4948s are archiving now, and are off the out of sync report. Never would have crossed my mind to check there, but that exclusion seems to have done the trick. Maybe someone else can use this if they're seeing the same thing. - chris

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This image shows that I have Telnet, SSH, TFTP and HTTPS configured for Config Fetch. What am I missing?
Thanks Joseph!
I don't know why, but nearly ALL of my Config Archive VLAN is failing. I am receiving the following:
TELNET: Failed to establish TELNET connection to xxx.xxx.xxx.xxx - Cause: Connection refused. Command failed VLAN Config fetch is not supported using RCP. VLAN Config fetch is not supported using TFTP.
The above switch is using SSH - not Telnet, but it doesn't try???
The other error is:
Command failed Could not detect SSH protocols running on the device VLAN Config fetch is not supported using RCP. VLAN Config fetch is not supported using TFTP.
On this one, it should be using Telnet as that is what is supported on this particular switch.
I have verified the credentials are set up correctly for both of these.
Also, this isn't isolated - it's happening on 293 devices. Only 2 are successful.
Any help would be GREATLY appreciated! I am running LMS 3.2

The following is what I see in the logs:
],ERROR,[Thread-1926],com.cisco.nm.rmeng.dcma.configmanager.ConfigManager,updateArchiveForDevice,1355,VLAN RUNNING Config fetch Failed for csw-a1xc-201-004
[ Fri Oct 08 06:27:18 MDT 2010 ],DEBUG,[Thread-1926],com.cisco.nm.rmeng.dcma.configmanager.ConfigManager,updateArchiveForDevice,1361,Message : Command failedSSH: Failed to establish SSH connection to x.x.x.x -
Cause: Authentication failed on device 3 times.
VLAN Config fetch is not supported using TFTP.
Please ensure that you have the credentials corrected in the DCR under Common Services --> Device and Credentials --> Devices Management --> Select all the devices in question, edit credentials.
1. Ensure the primary enable username and password is correct and populated.
2. Ensure you are using the correct SNMP RO/RW community string and must be populated.
3. Ensure that all firewall rules allow traffic to and from LMS and devices. Check port 69 UDP and high ports number are allowed.
4. If this is a multi-home system with two nic cards, go to RME ---> Administration --> System Preferences --> RME Device Attribute --> Add Natted RME IP Address
Afterwards, rerun the device credential verification to test for telnet, ssh, SNMP RO and RW and ensure it passes. Then do a sync archive and let me know the results.

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Hello,
Are you sure that the LMS support the config collection on these devices ?
Check on this link :
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.1/device_support/table/lms41sdt.html
If yes, it means that you have a problem for the file transfer... I would suggest to debug like this :
1) Check the credentials (Inventory->Job Browser->Device Credential Verification Jobs, then create a new one)
2) Is it possible to do a tftp from the device to the LMS ? (If the config is done by tftp)
     Create a tmp file on /tftpboot on LMS
     Copy the startup or running file from the device to the LMS with the name of your tmp file (it is not allowed to create a file on the LMS with TFTP)
3) Do a sniffing of the traffic between the LMS and the device in order to see what happen
     Go on :1741/cwhp/PacketCapture.do">http://:1741/cwhp/PacketCapture.do
BR

Cisco Prime 2.2 Config Archive get Partial-Success

Good morning everyone!
I have a question regarding Cisco Prime Infrastructure 2.2 and Config Archive. Im trying to backup a configuration for an old WS-CBS3020-HPQ blade with IOS version 12.2(58)SE1 and im getting an error under "Fetch vlan" that says :
Couldn't able to collect VLAN on the device. TFTP server not accessible from device.
Im not sure what this means? It gets partial-success, but the error message worries me. Im not able to find anything in the logs or by searching for the error code. Anyone have any idea where to look? The credential is correct, i tripple checked :)

I tried using the "tftp-server flash:" command, but didnt help. Im also seeing this problem with a couple of Cisco 3750x switches.

Partially Collected Config Archive

Hello,
For 3 switches config archive is partially collected,After searching from enough threads i have done the below but still no sucess
i have given enough rights to tftpboot dir for caususer
created a vlan.dat in tftpboot folder
manually copied vlan.dat from switch to the file in vlan.dat
start a job of syn but no sucess.
Any hints experts.
Thanks

Dear's
Waiting for ur replies??
Thanks.

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Hi,
I know that rme does not support the call manager for config archive. It is clear.
The RME home page show config archive status for failed devices and there are some devices which are not supported by RME config archive.
I've set this devices to suspended state in RME but config archiv is trying with this devices also.
This is a financial costumer and the local Financial supervisory authority would like to see all devices config is saving successfully.
How can i exclude the call manager and similar devices from config archiv process and status reports?
Regards,

Hi,
I would like to qoute from RME help.
Working With Suspended Devices
Suspended device state cannot participate in any RME application flows but all historical data pertaining to the device will continue to be maintained by RME.
Nevertheless the RME is trying to fetch the config from suspended devices!!!
What is the truth in this thing?
Regards,

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In PI2.1, is it possible to send the config archive of my devices to a network drive? TIA

PI will always save the configurations into its database. That database is always on the PI server itself.
You can export the configurations from the database via a manual process - you could probably script it and kick it off via cron if you are handy with that sort of thing.
The export process is explained in a post by Vinod Arya in the Prime Infrastructure Ask the Expert thread.
(Edit - corrected link)

Config Archive for Call Manager

Hello,
It give me the attahced error fo r config archive for call manager.

The supported devices page shows each supported device, and what features are supported:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/device_support/table/lms32sdt.html

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Thanks

You can contact TAC, and they can give you the procedure to surgically remove these device records from the RME database.

Lms 4.2 , Config Archival issue

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