LMS Backup issue (related with re-install HUM)

Since the HUM evaluation period expired, I want to reinstall HUM 1.2 (LMS 3.2) because my customer didn't had enough time for evaluation.
I order to do this, I have uninstalled the HUM 1.2 and reinstalled HUM. However, during the re-installation the mandatory automatic backup failed.
The backup.log file doesn't contain any errors (backup completed). A manual backup seems to work fine and the system is working properly.
What is causing this issue? or is there a way to skip the backup performed during LMS 3.2 (HUM only) installation.
thanks in advance for any help

we have purchased a (promo) HUM license now, but it doesn't include the media. How to get a copy of the HUM software
Since I can't use the originally shipped HUM evaluation copy (installation fails on the backup as described in my original post)

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2008 R2: OS(systemState/C: Drive) backup issues with VSS - 0x80042316 & 0x81080101 & 0x80080005 & 2155348001

Hi-
Looked thru the thread related to my questions and found nothing that applies yet.
Example:
http://social.technet.microsoft.com/Forums/en-US/4e4472b9-8e6f-4fdc-a287-1cc8c0f6de09/windows-2008-r2-backup-fails-with-event-521-error-code-2155348001?forum=windowsbackup
http://social.technet.microsoft.com/Forums/en-US/e8c910f7-f0dd-4613-beae-b98894fb6f23/windows-server-2008-std-backup-fails-constantly-with-error-code-2155348001?forum=windowsbackup
Here are details of the issues....
Backup - OS error - system image:
External disk - USB
Mon - Fri @ 6PM.
Windows SystemState
OS(C:)
Last backup failure...
Start time: 8/11/2014 6:01:32 PM
End time: 8/12/2014 4:51:29 AM
Duration: 10:49:56.4414784
[Critical error WINIMAGE_UNABLE_VSS] Unable to create VSS snapshot
- Additional information: Refer to the log for more details
- Troubleshooting link:
http://kb.backupassist.com/errormap.php?BA2512
The backup operation stopped before completing.
Detailed error: ERROR - The shared restore point operation failed with error (0x81000101)
The creation of a shadow copy has timed out. Try this operation again.
Log of files successfully backed up:
C:\Windows\Logs\WindowsServerBackup\Backup-12-08-2014_04-41-00.log
Log of files for which backup failed:
C:\Windows\Logs\WindowsServerBackup\Backup_Error-12-08-2014_04-41-00.log
NOTE:
The errors logs are not there?
Windows Backup timed-out before the shared protection point was created.
ERROR - The shared restore point operation failed with error (0x81000101)
The creation of a shadow copy has timed out. Try this operation again.
Event Viewer Log:
Sequence of Events...
1.
The Block Level Backup Engine service has successfully started.
2.
Backup operation that started...
Log Name:      Application
Source:        Microsoft-Windows-Backup
Date:          8/12/2014 4:51:06 AM
Event ID:      521
Task Category: None
Level:         Error
Keywords:
User:          SYSTEM
Computer:      mdnfile.Auxiant.local
Description:
The backup operation that started at '?2014?-?08?-?12T09:41:00.492000000Z' has failed because the
Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed
with following error code '2155348001'.
Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
--> Suggestion are to check Virus scanner or consult DPM forum...
3.
OS Job failed with errors...( Backup Assist is 3rd party backup - wrapper round Wbadmin/Win Backup)
Log Name:      Application
Source:        BackupAssist
Date:          8/12/2014 4:51:51 AM
Event ID:      5634
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mdnfile.Auxiant.local
Description:
Backup job OS backup failed with errors.
Critical error: Unable to create VSS snapshot
Destination: External disk
Start time: 8/11/2014 6:01:32 PM
End time: 8/12/2014 4:51:29 AM
Duration: 10:49:56.4414784
Destination: External disk
Start time: 8/11/2014 6:01:32 PM
End time: 8/12/2014 4:51:29 AM
Duration: 10:49:56.4414784
4.
Backup Assist reports via Win backup - Snapshot in progress
Log Name:      Application
Source:        BackupAssist
Date:          8/12/2014 4:52:20 AM
Event ID:      5634
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mdnfile.Auxiant.local
Description:
Backup job Data backup failed with errors.
Ultra critical error: Volume Shadow Copy Error 0x80042316 - snapshot set in progress
Destination: Local directory
Start time: 8/12/2014 4:52:10 AM
End time: 8/12/2014 4:52:12 AM
Duration: 00:00:02.7300000
5.
The Block Level Backup Engine service has stopped.
6.
Later...we tried manually stopping VSS and SWPRV services - only VSS had the issue.
WBengine was not running...
C:\>sc stop swprv
SERVICE_NAME: swprv
        TYPE               : 10 WIN32_OWN_PROCESS
        STATE              : 3 STOP_PENDING
                                (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
        WIN32_EXIT_CODE    : 0 (0x0)
        SERVICE_EXIT_CODE : 0 (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
C:\>sc query swprv
SERVICE_NAME: swprv
        TYPE               : 10 WIN32_OWN_PROCESS
        STATE              : 1 STOPPED
        WIN32_EXIT_CODE    : 0 (0x0)
        SERVICE_EXIT_CODE : 0 (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
C:\>sc query wbengine
SERVICE_NAME: wbengine
        TYPE               : 10 WIN32_OWN_PROCESS
        STATE              : 1 STOPPED
        WIN32_EXIT_CODE    : 0 (0x0)
        SERVICE_EXIT_CODE : 0 (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
C:\>sc query vss
SERVICE_NAME: vss
        TYPE               : 10 WIN32_OWN_PROCESS
        STATE              : 3 STOP_PENDING
                                (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
        WIN32_EXIT_CODE    : 0 (0x0)
        SERVICE_EXIT_CODE : 0 (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
C:\>sc stop vss
[SC] ControlService FAILED 1061:
The service cannot accept control messages at this time.
Log Name:      Application
Source:        VSS
Date:          8/12/2014 9:20:33 AM
Event ID:      8225
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      mdnfile.Auxiant.local
Description:
The VSS service is shutting down due to shutdown event from the Service Control Manager.
7.
VSS still having issues here...not stopping!
Log Name:      Application
Source:        VSS
Date:          8/12/2014 9:42:33 AM
Event ID:      11
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mdnfile.Auxiant.local
Description:
Volume Shadow Copy Service information:
The COM Server with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and name IVssCoordinatorEx2 cannot be started.
Most likely the CPU is under heavy load. [0x80080005, Server execution failed]
8.
Not sure why this is started again?
Plus a DCOM timeout...
Log Name:      Application
Source:        Microsoft-Windows-Backup
Date:          8/12/2014 9:31:13 AM
Event ID:      753
Task Category: None
Level:         Information
Keywords:
User:          SYSTEM
Computer:      mdnfile.Auxiant.local
Description:
The Block Level Backup Engine service has successfully started.
Event Xml:
Log Name:      System
Source:        Microsoft-Windows-DistributedCOM
Date:          8/12/2014 9:31:43 AM
Event ID:      10010
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mdnfile.Auxiant.local
Description:
The server {E579AB5F-1CC4-44B4-BED9-DE0991FF0623} did not register with DCOM within the required timeout.
9.
Lots more errors about VSS...repeating Event ID's 11 and 8193...
Log Name:      Application
Source:        VSS
Date:          8/12/2014 9:42:33 AM
Event ID:      8193
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mdnfile.Auxiant.local
Description:
Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.
hr = 0x80080005, Server execution failed
. Operation:
   Instantiating VSS server
10.
Then, finally stopping again...
Log Name:      Application
Source:        Microsoft-Windows-Backup
Date:          8/12/2014 9:51:13 AM
Event ID:      754
Task Category: None
Level:         Information
Keywords:
User:          SYSTEM
Computer:      mdnfile.Auxiant.local
Description:
The Block Level Backup Engine service has stopped.
11.
And still repeating 11 & 8193 at this point...as we write up this post.
12.
This was suggested by the Backup Assist - software vendor....
A.)
...for 0x81080101:
"ERROR - The shared restore point operation failed with error (0x81000101)
The creation of a shadow copy has timed out. Try again this operation."
If you receive the above error in your report, we have recently found a registry key which
contains the timeout value set by Microsoft for VSS and found that you can edit this to extend it.
To get to the registry key, open Regedit (Start > Run > Regedit) and browse to:
"HKLM\Software\\Microsoft\\Windows NT\\CurrentVersion\\SPP\\CreateTimeout".
Change value to 1200000 (2*10*60*1000 = 20 mins).
The default for the timeout period is 10 mins so hopefully doubling this will give enough time to
complete the snapshot.
If this isn't present, you'll need to manually enter the registry key. It's a DWORD 32-bit key.
--> NOTE: HAve not done this yet.
B.)
And for 0x80080005...
http://support.microsoft.com/kb/870655/en-gb
Our server does have high CPU load at times...
13.
Another post from technet mentions system volume size - here is our layout below:
A.)
OS/system Disk...
DISKPART> list disk
Disk ### Status         Size     Free     Dyn Gpt
Disk 0    Online          278 GB      0 B    (System Vol = C: Drive - OS w/ Programs and batch jobs)
Disk 1    Online         2791 GB      0 B        *    (Data drive - DFS, rsync,etc. run on D: Drive)
Disk 2    Online         1863 GB      0 B    (USB 2/3.0 - Enclosure w/ SATA disk = 2GB formatted w/ NTFS.)
DISKPART> detail disk
DELL PERC H710P SCSI Disk Device
Disk ID: CA0DEEA5
Type   : RAID
Status : Online
Path   : 1
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(0100)#PCI(0000)#RAID(P01T00L00)
Current Read-only State : No
Read-only : No
Boot Disk : Yes
Pagefile Disk : Yes
Hibernation File Disk : No
Crashdump Disk : Yes
Clustered Disk : No
Volume ### Ltr Label        Fs     Type        Size     Status     Info
Volume 1         RECOVERY     NTFS   Partition   3072 MB Healthy    System
Volume 2     C   OS           NTFS   Partition    275 GB Healthy    Boot
B.)
Backup disk...
ST320006 41AS USB Device
Disk ID: 801AF48C
Type   : USB
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : UNAVAILABLE
Current Read-only State : No
Read-only : No
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
Clustered Disk : No
Volume ### Ltr Label        Fs     Type        Size     Status     Info
Volume 4     F   BACKUPS      NTFS   Partition   1863 GB Healthy
C.)
NOTE:
Also on disk 0(system Disk) - we have a small OEM partition = 39MB and a Recovery Partition = 3GB.
D.)
Issues with WBAdmin now...
C:\>wbadmin get disks
wbadmin 1.0 - Backup command-line tool
(C) Copyright 2004 Microsoft Corp.
ERROR - A Volume Shadow Copy Service operation error has
occurred: (0x80042302)
A Volume Shadow Copy Service component encountered an unexpected error.
Check the Application event log for more information.
14.
Ran "Check-Disk" -no errors...
C:\>chkdsk
The type of the file system is NTFS.
The volume is in use by another process. Chkdsk
might report errors when no corruption is present.
Volume label is OS.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
116224 file records processed.
File verification completed.
654 large file records processed.
0 bad file records processed.
0 EA records processed.
76 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
156676 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
116224 file SDs/SIDs processed.
Security descriptor verification completed.
20227 data files processed.
CHKDSK is verifying Usn Journal...
35628352 USN bytes processed.
Usn Journal verification completed.
Windows has checked the file system and found no problems.
289233919 KB total disk space.
100241492 KB in 85477 files.
     57380 KB in 20228 indexes.
         0 KB in bad sectors.
    226627 KB in use by the system.
     65536 KB occupied by the log file.
188708420 KB available on disk.
      4096 bytes in each allocation unit.
72308479 total allocation units on disk.
47177105 allocation units available on disk.
15.
There are no backup error logs here - only .etl files...
C:\Windows\Logs\WindowsServerBackup\
Wbadmin.1.etl = 9:42AM on 8/12
Wbadmin.2.etl = 4:51AM on 8/12
Per windows Win troubleshooting:
http://technet.microsoft.com/en-us/library/ee692290(WS.10).aspx
http://blogs.technet.com/b/filecab/archive/2009/09/16/diagnosing-failures-in-windows-server-backup-part-1-vss-spp-errors.aspx
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Any help is greatly appreciated - thx.
-SP
Scot Pichelman

Hi Scot,
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after testing.
And as you said a high-load CPU could also be the cause of the issue so you may need to first rule hardware effective out.
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Note: Backup the key before edit incase it cause any issue.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\RpcSs\
Find "ObjectName" and change the value to LocalSystem.
Reboot to see if DCOM back to work and if Windows Server Backup starts working. If not, please provide the result if there is any new error occurs.
If DCOM still not work, please compare the content of the following key with a working server:
HKEY_LOCAL_MACHINE\Software\Microsoft\OLE
Edit if there is any difference and make sure you created a backup of the key before editing.
If you have any feedback on our support, please send to [email protected]

ITunes 10.5 very slow syncing with idevices not a backup issue

I have the latest itunes 10.5.2 installed on my 32 bit Windows 7 pc. Ever since i upgraded my ipod 4 and iphone 4 to ios 5 it syncs very slowly with itunes (1 song aka 5 mb every 2 min and takes like 7 min to start syncing). i have tried restoring my phone and ipod with a new profile, making my ipod or iphone backup to icloud so that kills the long backup issue, reinstallled windows and just have itunes, reinstall itunes and wipeout the appledrivers then reinstall. The devices sync fine when i use a mac that isnt mine. i also have tried outher windows pcs with no luck. im out of ideas and im tired of wating 4 hrs just for a audiobook or a movie to sync.

Yeah seriously, I have my first gen iPhone and never had a issue with it. Blackberry always had a horrible desktop manager for the PC for YEARS and I always had to debug the issues myself for clients. Unfortunately for a lot of my clients the Blackberry is a better device for business, just horrible desktop software.
Eventually I'll push my client to move over to hosted exchange server, But for right now before making that push, I need to resolve this issue with the Blackberry sync. I would hate for all the work and conversion over to the Mac to be wasted over a simple issue that possibly can be resolved by a simple setting I'm over looking.
It's also a possibility the extremely slow syncing can be caused by years of unorganized entering of contacts, but trying to sort out over 2000 contacts would be near impossible for a person with a busy schedule.

Lost login keychain; Lost previous time machine backups with Lion install

I downloaded Lion and it would not install on my 2.66 GHz Intel Core 2 Duo 4 gb 1067 mhz ddr3 Mid-2009 Macbook Pro. I got the exclamation mark with hard disk irrepairable error. I took it to the local Apple store. They did a number of hardware tests and after several false calls saying it was ready (when I arrived to pick it up and tried to set up OS (select language etc) I got spinning beachball), I finally brought it home with Lion installed. All seems well, and I restored the data from Time Machine backup done under Snow Leopard. To my surprise, I find old versions of the login keychain - last updated 2010. I had 2 separate time machine backups going back six months, but when I tried to browse one for the newer keychains, I find that all previous Time Machine backups have been removed and all I have is the Time Machine backup from Lion install. So there are two related problems: one is that I lost keychain data and the other is that I can't restore from Time Machine backup since the only backups that seem to be there have restarted with Lion. Another factor, is that the technicians had to reset my user password in order to set up Lion and I subsequently changed it back to my own password. Any solutions to locating old time machine backups or restoring recent keychain entries?

How so I know...
Time machine preferences shows last known backup as NONE
NOTE: I found a section in the time machine prefs to use another backup file and all seems ok now
Thx

I have a mid 2009 macbook pro and my issue is that I installed windows 7 and when I wan to install the drivers it says " bootcamp x64 is unsupported on this computer model" I tried installing the drivers with the bootcamp 4 but it did not work either

I have a mid 2009 macbook pro and my issue is that I installed windows 7 and when I wan to install the drivers it says " bootcamp x64 is unsupported on this computer model" I tried installing the drivers with the bootcamp 4 but it did not work either it says that i have a newer bootcamp version. I tried a few tricks but they didnot work. I hope to be helped

Welcome to Apple Support Communities
You can install a 64-bit Windows 7 or Vista version in your Mac. Make sure you downloaded these drivers > http://support.apple.com/kb/DL1630 Also, if you have the Snow Leopard DVD you used to upgrade your Mac or the OS X DVD that came with your Mac, you can use it to install the Boot Camp drivers

LMS 4.2.3 Database Backup Issue

Hi All,
I was unable to take database backup of the LMS. Its failing with the below error.
Error :Backup Failed: Error(404) Insufficient space on destination
Where on destination drive i have space of 150GB Free space. but still LMS throwing the error.
Backup is failing. Any suggestion how much the size of the database. how can we check?/
Regards,
Channa

Hi VInod/Martin,
The backup is failing
Backup to 'E:/LMSDBBKP_Backups/Today's_new_backup' started at: [Fri Oct 17 18:00:00 2014]
[Fri Oct 17 18:02:10 2014] ERROR(405): Insufficient disk space on backup destination volume.
Available Space is 188090140Kb and required space for backup is 226175301Kb.
[Fri Oct 17 18:02:10 2014] Backup failed: 2014/10/17 18:02:20
The DB file size very huge.i wanted to reduce database file size by performance data purge.but now am unable to purge performance data from the purge settings.. its giving an error "Cannot connect to JRM, Check whether JRM is up and running".
i can see the jrm is up and running normally.
is there any way i can purge the performance data from the backend ??
Regards,
Channa

Issue:Bond with instalment repayment - redemption / buy-back

Hello,
We have created PT 04P Issue:Bond with instalment repayment (PC 42)
Posted data:
2009-01-31     SE1200     Issue: Placement     1.000.000,00
Redemption schedule spec.:
2009-06-01     SAM7102     Issue: Installment Repayment     500.000,00
2010-10-01     SAM7102     Issue: Installment Repayment     500.000,00
Now trying to post TType 400 Buy-back:
If [Pos. Value Date] is before first redemption specified in redemption schedule everything is fine, entries would be like this:
2009-04-01     SE2200     Issue: Redemption     50.000,00
If [Pos. Value Date] is after first redemption, when getting error:
TRS0359 Condition type 0301: no update type for incoming payment
Any ideas what is wrong in this case?
Regards,
Antanas

Hi,
In config, under transaction manager -- securities -- position management -- Securities Account Management -- Assign update types to condition types. In this assign an incoming payment update type to the condition type 301. You need to create an update type and assign to Securities account management usage.
Regards,
Ravi

LMS Backup issue (related with re-install HUM)

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