LMS not tracking quiz completion or interaction data

I have created two identical assessments (apart from the questions). When users exit the POST assessment on the Quiz Reporting slide, the LMS tracks their completion and interaction data. However, when users exit the PRE assessment on the Quic Reporting slide, the LMS does NOT track their completion nor interaction data. I've configured all Quiz Preferences identically. Is there something else I'm missing?

I'm not sure of this and defer to any contrary/additional replies that may follow...but...
Past versions of CP have required some sort of scored interaction in order for the lesson to properly report via SCORM to the LMS.
If you have a CP lesson without any scored interactions (no 'reporting'), that may be why completion is being recorded to the LMS.
SO try setting up one scored interaction as you suggest.
For CP lessons that do have quizzes, you won't need that separate scored interaction.
You'll also likely want to change you settings to just 'Slide Views Only' if you just want completion reported based on them viewing the whole project, and I suspect Slide View Completion should be 100, not 10...
Let us know how that goes...
Erik

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Need LMS Advice - Must Report Captivate/Presenter Interaction Data

I am currently shopping around for an affordable corporate LMS for our company. One HUGE road block is that all LMSs so far say that they only capture a raw score from imbedded quizzes in the SCORM package. If I want detailed interaction data about the student's answers on each question/survey, I am told that I have to use the very unfriendly quiz tool provided by the LMS. I hate it!!!!
There HAS to be an LMS out there that is affordable AND provides the reporting that I need. Suggestions please????????????

Hello JJohnson - I can tell you that the LMS we currently use - Geo Maestro (which is now Learning Maestro after the Sum Total purchase of Geo) has reporting on answers to individual questions, but it is still not very robust. I haven't explored their new reporting and analytics functionality yet to see if it does a better job analyzing test results. Having said that, we've not been happy overall with this application and are looking at others.
Moodle is one we've looked at also (we are corporate, not educational institute).
Rod - do you know anecdotally who does a good job overall as a Moodle North American Partner?

Captivate 7 quiz not reporting interaction data in LMS

Hello,
I just finished uploading a quiz created in Captivate 7 and was able to generate a report showing the interaction data from my LMS. I have added another quiz and am having trouble generating the same report. It generates blank...any ideas why? The two quizzes both have random question pools they are using but one is using pool1(quiz 1) the other pool2 (quiz 2). I removed pool1 from quiz 2 so that it wouldn't use any questions from pool1. I did verify that NONE of the quiz question interaction ID's are same (if that matters). I have checked all quiz preferences against the 2 quizzes and everything is the same.

Have you investigated which versions of Flash player your various users were on?
This sounds more to me like a Flash Player issue.
Ask all of your users to update their Flash Players and then try again.
If they still seem to be experiencing issues, upload some modules of the course temporarily to a web server location and give your users a link to try and play the modules from that location. If they can play the same course modules from a web server but cannot get them to play from Skillsoft, I'd be blaming the LMS.
It's not uncommon for an LMS vendor to blame the authoring tool.

Captivate 5 not Reporting Quiz scores correctly in LMS

Our organization is transitioning to Captivate 5 from Captivate 4. We are using SumTotal as our LMS. I took a CP4 project and converted to CP5, then uploaded it as a test. The results were dismaying.
Captivate 5 Scorm 1.2 apprears to send scores to the LMS instead of scaled scores. For example; If you have 20 questions the scaled score should always be 0 to 100.
In the example I converted from Captivate 4, I have 15 quiz questions. In my first try I scored 60% on the Quiz. Captivate reported to the LMS a percentage complete of 0 and a score of 90%. In my second attempt I scored 80% (which is required for passing from within the Quiz setup) and Captivate reported to the LMS 100% complete and a score of 100%.
I repeat, all worked fine with the same course published as Captivate 4.
I work for a very large multinational company. This is a killer for us if we want to go forward with Captive 5. In fact, I have just spent a lot of money upgrading everyone in my department - money wasted if we can't use the output with our LMS.
Does anyone have any ideas, and is there a way to get to someone at Adobe if this forum is unable to provide answers?
Sorry to sound panicked, but I guess I am.
Frank

Hi all
You're absolutely right. Adobe silence is extremely unsatisfactory and unprofessional. Below are the email correspondences. Does anyone know who are the President or the CEO and the email address? I think it’s about time to find out why from the top man himself.
Best regards... Flavian
From: Flavian Lim [mailto:[email protected]]
Sent: Tuesday, 21 September, 2010 12:00 AM
To: '[email protected]'
Subject: FW: Quizzing related forum posts?????
Importance: High
Hi Vish
Please furnish me with your updates immediately.
Best regards... Flavian
From: Flavian Lim [mailto:[email protected]]
Sent: Sunday, 12 September, 2010 8:18 PM
To: '[email protected]'
Subject: FW: Quizzing related forum posts
Hi Vish
Any updates? My timeline is behind schedule.
Thanks & regards... Flavian
From: Flavian Lim [mailto:[email protected]]
Sent: Friday, 10 September, 2010 1:24 AM
To: 'Shivaswamy Viswanath'
Subject: RE: Quizzing related forum posts
Hi Vish
Thanks for following up the issues. Attached, please find the files requested.
Hope it helps.
Best regards... Flavian
From: Shivaswamy Viswanath [mailto:[email protected]]
Sent: Thursday, 9 September, 2010 11:35 AM
To: [email protected]
Subject: RE: Quizzing related forum posts
Hello Flavian,
Can you share the cptx file with us?
Thanks,
Vish
From: Flavian [mailto:[email protected]]
Sent: Wednesday, September 08, 2010 10:17 PM
To: Shivaswamy Viswanath
Subject: Re: Quizzing related forum posts
Hi Vish
Yes, they are all checked.
Please revert soonest.
Thanks... Flavian
Sent from my BlackBerry Wireless Handheld
From: Shivaswamy Viswanath <[email protected]>
Date: Wed, 8 Sep 2010 15:48:38 +0530
To: [email protected]<[email protected]>
Subject: RE: Quizzing related forum posts
Hello Flavian,
Looks like the interaction data for the question is not captured. Can you please check whether ‘Report Answer’ option is checked in ‘REPORTING’ accordion of Quiz PI for all question slides? If not, can please enable this option and check it out?
Thanks,
Vish
From: Flavian Lim [mailto:[email protected]]
Sent: Wednesday, September 08, 2010 2:17 PM
To: Shivaswamy Viswanath
Subject: RE: Quizzing related forum posts
Hi Vish
Attached, please find a copy of the student record file as requested.
Thanks & regards... Flavian
From: Shivaswamy Viswanath [mailto:[email protected]]
Sent: Wednesday, 8 September, 2010 2:50 PM
To: [email protected]
Cc: Suresh Jayaraman
Subject: RE: Quizzing related forum posts
Hello Flavian,
Thanks for the reply. Regarding the thread Captivate 5 not Reporting Quiz scores correctly in LMS we would like to investigate further. Can you share those XML files with us? It can be found in Wamp Server, captivate results folder. Can you please zip it and send it to us?
Thanks,
Vish
From: Flavian [mailto:[email protected]]
Sent: Sunday, September 05, 2010 1:31 PM
To: Shivaswamy Viswanath
Subject: Re: Quizzing related forum posts
Hi Vish
The configuration is exactly as described in the Adobe help. Both the quiz and Wampserver is on the same machine. The rest is as per stated on the forum thread.
By looking at the results of the Cp5 Quiz Results Analyzer, does it make any sense? The statistics doesn't fit in at all.
Appreciate your interest in this issue. Hope we can work towards resolving this issue.
Best regards... Flavian
Sent from my BlackBerry Wireless Handheld
From: Shivaswamy Viswanath <[email protected]>
Date: Sun, 5 Sep 2010 11:39:40 +0530
To: [email protected]<[email protected]>
Cc: Suresh Jayaraman<[email protected]>
Subject: Quizzing related forum posts
Hello There,
This is Vish from Adobe Captivate Team at Adobe. I have observed multiple threads from you on the issues you are facing with Quizzing feature. I thought of mailing you to know the issues you are facing so that I could look at them. Can you please mail me those issues and if possible few sample files too?
Thanks,
Vish

Captivate 6: LMS not showing learning is "Complete" when e-Learning has actually been completed.

I've read and researched variations of this topic for the last two days before resorting to ask a new, but related question so sorry for the repetition.
My problem is that our users are using our Captivate 6 module and although they pass it, their profile does not register as complete. Once I change the settings and the LMS recognizes a class has been complete, then bookmarking fails in the course and their place isn't saved.
I've changed the Template from Default to SendTrackingDataAtEnd to help with score reporting.
Here are the settings I have tried so far:
Reporting
In Advanced:
In addition, in the Advance LMS settings area, I initially selected Never Send Resume Data, but I learned that prevented bookmarking, so I unchecked it and republished the e-Learning. However, when the Never Send Resume Data was selected, the CBT would register as completed once one viewed 100% of the slides.
There are quizzes within the CBT, however, they are not scored. The only scored quiz is at the end and the user does not need to pass: I've provided an image below just in case:
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Hi Erik,
I thank you and everyone else for chiming in. I am about to do just that: set to 'User Access", because I have no idea how to correct this.
I've attempted all variations that Reporting will allow me, but nothing will seem to work. My only choice is no bookmarking, but once they complete the e-Learning module, the LMS will mark it as complete OR allow bookmarking, but the users' training area will always show Incomplete although they really completed it.
Also your comment to me on Nov 25:
"You don't explain why 'Set exit to normal after completion' is unchecked. That should be checked. 'exit' should be 'suspend' when you want a lesson to bookmark properly and 'normal' (or null) when you want it to restart every time..."
Whenever I check that box, the LMS won't show Complete although the user completed the course. I tested it and it never changed on my system to Complete until that box, 'Set exit to normal after completion', was unchecked.

Presenter 7 tracking quiz results without a LMS

Is there a way to track quiz results from quizzes recorded in Presenter 7, without having a LMS? Thanks.

Same exact question I have. I would like to place the presenter file on our GoDaddy server (ugh, I know, not my choice) and have a way for the course taker and us to be able to view the scores of quizzes as well as the final score of the course. Any help with this would be highly appreciated.

Captivate 6 not reporting quiz correctly to LMS

I am using Captivate 6 and SumTotal as the LMS.
When I complete a quiz with 10% or less it doesn't show the results in the LMS. Scores above 10% are recorded correctly.
I really can't fathem what the problem may be. I have not seen this problem with Captivates 4 or 5.
Has anyone else encountered this, and what was your resolution?
Thanks,
Frank

I am using Captivate 6 and SumTotal as the LMS.
When I complete a quiz with 10% or less it doesn't show the results in the LMS. Scores above 10% are recorded correctly.
I really can't fathem what the problem may be. I have not seen this problem with Captivates 4 or 5.
Has anyone else encountered this, and what was your resolution?
Thanks,
Frank

Captivate 7 module sending the wrong interaction data to the LMS

Here's an interesting one: (I hope!)
I have a test created using Captivate 7 that is sending the wrong interaction data to the LMS (tested in Moodle and in SCORM Cloud).
The test module was based on a previous module by using File, Save As to create a copy which was then modified.
When the interaction data in the logs and reports is analysed it contains the questions and answers from that previous module. Even though the current module has totally different Qs and As (and a different number of them).
I'm starting to think that File, Save As was not a good move...
Very grateful for any pointers on this
Regards Simon

thanks
Unfortunately the cmi.interactions in the log are still set to the wrong values. I wonder if I turned off reporting, republished, then turned reporting on again... mm...
Ok - that didn't work
Now I'm getting parser errors in the imsmanifest.xml file
hmmm...

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Captivate3 score transmission to LMS not working in Firefox

We are experiencing a troubling problem with Captivate 3 quiz scores not transmitting to the LMS when using Firefox. The exact same functionality works perfectly in IE. We have narrowed it down to a TIMING problem for how quickly data is passed to the LMS, which differs by browser, and we would like to know if anyone has a solution (other than telling users only to use IE --- not an option).
Using Firefox:
When you finish the course quiz, the score is calculated and reported correctly within Captivate. When you exit the course immediately after that, a PARTIAL score is reported to the LMS, it is almost always incorrect, and it varies from session to session. For example, if you scored 100% (and Captivate told you that), the completion status and score will show up in the LMS as 20%, 30%, or some small percentage that is less than a passing grade and definitely less than 100%.
The critical thing we've noticed is that Captivate will take a long time (almost 3 minutes!) while it sits and processes data at the end of the quiz, on the Results screen. You can see the cursor reacting, which is a visual cue that processing is still happening. If you wait for that processing to finish and THEN check your score in the LMS, *amazingly* it is correct (100%). But if you exit the course normally, without waiting 3 minutes to return to the LMS, your score will not be correctly reported. So... why is there this lag, and why is it reporting ANY score at all if processing is still occurring, as opposed to a zero score? What is it processing that takes so long and when is it sending what to the LMS?? This gets even more interesting when you see how it works in a different browser...
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We have been trying to isolate the problem and figure out why Firefox handles this differently than IE and what we can do to fix it.
I have stripped the lesson down to only 10 interactions (clickables) that are included in the Quiz score. All other objects are set to 0, and not included in the quiz. Advanced Interaction map verifies a clean slate.
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Hi Ginnycr,
I'm experiencing the same issue with Captivate 4 and it looks like this problem has been around for quite some time now. Have a look at this link:
http://www.koma-medien.de/elearning/forum/archive/index.php/t-1140.html
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Try it out and see if it works? I'll test on my end too. Hopefully one of us will come up with a solution! (or one of the nice Captivate experts on this forum will jump in and rescue us)

LMS not tracking quiz completion or interaction data

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