LMS4.1 Contract Connection Report

Hi,
Just wondering if this is a bug or a feature request...
When doing contract connection reports, my various smartnet contracts show up. But I can only ever select one contract at a time to run a report against.
Is it possible to be able to select all contracts to run agasint all devices, this way I can see from one report that all my devices are covererd under any of my contracts.

You may get more detail by enabling debug logging for Contract Connection.
RME > Admin > System Preferences > Application Log Level Settings
Set ContractConnection to Debug
Retry then check the log at NMSROOT\log\contractcon.log
...don't forget to turn off Debug when finished

Similar Messages

Contract Connection reports in LMS 3.2

I'm attempting to run this report and it's not recognizing my id/password.
However on my old server which is running LMS 3.1 this report runs fine. I'm not mistyping my id/password I have confirmed that I'm not. See screenshot of error is this a bug?

This is a known issue. Development is working on it to correct the Cisco.com side so it reports the correct contracts. As of now, there is no workaround within LMS.

LMS 4.2.3 Contract Connection shows contracts but no matches on covered devices

LMS 4.2.3 - Contract connection reports do not generate matches on devices covered under valid contracts
I entered my CCO credentials and proxy information and all my contracts appear.
When I select just one or all of them, I get no records against any of my devices except on the C18xx and C87xx Product Families.
I know I have the rest of my devices on contract and I am regularly able to open TAC cases and process RMA's on these. I also have the inventory collected for majority of the devices and serial numbers are in the database.

LMS 4.2.3 - Contract connection reports do not generate matches on devices covered under valid contracts
I entered my CCO credentials and proxy information and all my contracts appear.
When I select just one or all of them, I get no records against any of my devices except on the C18xx and C87xx Product Families.
I know I have the rest of my devices on contract and I am regularly able to open TAC cases and process RMA's on these. I also have the inventory collected for majority of the devices and serial numbers are in the database.

Error Contract Connection RME 4.3 CiscoWorks

Kind regards to all:
I have a problem in my RME CiscoWorks.
I need generate reports with the Contract Connection of RME 4.3 "Contract Connection Reports", but, I get the following error message:
CCX0005:You do not have Cisco Services contracts registered to your Cisco.com user ID. Register your contracts with the Cisco Service Contract Center and try again. For more information, refer to Contract Connection FAQ in the Appendix of User Guide for Resource Manager Essentials .
however, I have in my account (cisco.com/Cisco Service Contract Center) several contracts registered. This same account is used on RME.
what can be the problem?

Essentially you should upgrade you LMS to version 3.2.1 where this issue should be fixed, as LMS older versions has some bugs due to which it happened.
Like for LMS 4.3 it was :
CSCte71764 PSIRT/EoX reports not working due to CCO issues
What do you see in this link:
http://www.cisco.com/cgi-bin/front.x/conconx/conx_userinfo.pl
-Thanks

LMS 4.2.3 Contract Connection has contracts but no devices in the report

I am performing an assessment tht includes maintenance contract information. My client entered his CCO credentials and over a dozen contracts appeared in the window. When I select just one or all of them I get no records on the report. He is able to open Cisco TAC cases on all devices and I have all of the serial numbers in the inventory so what am I missing?
This is under Reports>Cisco.com>Contract Connection
Thanks Karl

Hi ,
In order for the device to allow SNMPv3 vlan context-based queries to be processed, the
following must be added to the configuration for EVERY vlan that you want user tracking to
collect information on:
“snmp-server group v3 context vlan-X” (where X
is the vlan number)
Perform the following on the switch to help show which vlans require this command:
"show snmp context"
Solution: Configure the switch to allow vlan context queries.
I hope this will help
Thanks-
Afroz

Single contract details report in Reporting services taking approx 40 secon

Component name: Single contract details report
Application: online application
Problem: Single contract details report in Reporting services taking approx.40 seconds to show the report
Report is look like below screen shot :
The report is designed in order to show as much information as possible for an agreement. In order to present the information in a clearly arranged manner the data is clustered and displayed on separate report tabs. The data clustering is as follows:
u2022     Header Information
u2022     Overall Contract Details
u2022     Vehicle Details
u2022     Driver Details
u2022     Mileage Details
u2022     Maintenance/Services Details
u2022     Tyres Details
u2022     Fuel/Oil Details
u2022     Invoices Details
u2022     Contract History
Single Contract Details report is a very huge report it is split into tabs. Navigation between these tabs is possible with a menu bar at the top of the report. Each tab has its own name and located there as a link. By clicking on it the tab is shown.
This report is a special type of report name as drill down report. Due to the Crystal limitation that a report can only contain one sub report, AOL used java component to call single contract report
Figure: Drill down Report
This is the only report of this type in AOL which is using the drill down functionality in crystal and now we are investigating the performance issue for this report, we have checked all possible area (java, crystal report) where we can improve the performance for this report.
We thought if we can replace the java component with crystal and directly crystal report will connect to single contract report using hyperlink, it may increase the performance but due to the Crystal limitation that a report can only contain one sub report we are not able to do this approach.

HI Piroz,
Im actually looking for the same thing...
How can I create a report were I can see if a contract has been changed or cancelled? I use VA45 to see contracts, I would like to run a report to see if there has been any changes on the contracts of if they have been cancelled, thank you soooooo much if you can help me

Connect report output to third party systen

Dear Techis
Can we connect Report output to third party system and hw?
Pls advice............

Hi Yong,
Yes that's possible. You can use the web interface to configure logging category messages so that they are sent to remote syslog server targets
http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.3/user/guide/logging.html#wp1052741
ACS provides these preconfigured global ACS logging categories, to which you can assign log targets.
http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.3/user/guide/logging.html#wp1052549
Configuring Per-Instance Remote Syslog Targets
http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.3/user/guide/admin_config.html#wp1063768
Jatin Katyal
- Do rate helpful posts -

Connect Report output to third party system

Dear Techis
Can we connect Report output to third party system and hw?
Pls advice............

Hi Yong,
Yes that's possible. You can use the web interface to configure logging category messages so that they are sent to remote syslog server targets
http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.3/user/guide/logging.html#wp1052741
ACS provides these preconfigured global ACS logging categories, to which you can assign log targets.
http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.3/user/guide/logging.html#wp1052549
Configuring Per-Instance Remote Syslog Targets
http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.3/user/guide/admin_config.html#wp1063768
Jatin Katyal
- Do rate helpful posts -

SOS Unable to Connect Report Server

hi alll
i have to present my project 9/1/2008 i have two days
and i have three report
i set all the details
i set the name of the server RepSrv
but at the run time
this message apear
Unable to connect Report Server
should i write something in .DEV
what should i do
i work on 9i version
i wrote this Simple Code
report := RUN_REPORT_OBJECT('REPORT46');
i set the property in the Property paletty
NOT: when i try to run the Report in Report Developer
the browser apear and send me the message
"Cannot make crusor from "The name of the table""
i think it is another problem
please help
this is my mail if you want to send me solution
[email protected]
please help
thanks to all

i write this Code
and then the browser run and still run until now
but it didn't apear any thing
so .... any help in that
Declare
repid Report_Object;
v_rep VARCHAR2(100);
rep_status VARCHAR2(20);
vjob_id varchar(100);
BEGIN
repid := find_report_object('REPORT51');
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_EXECUTION_MODE,BATCH);
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_COMM_MODE,SYNCHRONOUS);
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_DESTYPE,CACHE);
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_DESFORMAT,'html');
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_SERVER,'repserver90');
v_rep := RUN_REPORT_OBJECT(repid);
rep_status := REPORT_OBJECT_STATUS(v_rep);
vjob_id := substr(v_rep,length('repserver90')+2);
WHILE rep_status in ('RUNNING','OPENING_REPORT','ENQUEUED')
Loop
rep_status := report_object_status(v_rep);
END LOOP;
IF rep_status = 'FINISHED' THEN /*Display report in the browser*/
WEB.SHOW_DOCUMENT('http://hiast-3ec7eef07:8888/reports/rwservlet/getjobid'||substr(v_rep,instr(v_rep,'_',-1)+1)||'?'||'server=repserver90','_blank');
ELSE
message('Error when running report');
END IF;
END;

Unable to connect report to database on client machine

I am using C# and Visual Studio 2010 with several Crystal Reports embedded into my application as resources. This is a Windows application running on Vista. I am trying to connect to a SQL Server database. I created the reports using the design wizard in VS. I am allowing for the server and database name to be changed at runtime through values stored in the project manifest.
As experienced by hundreds of other frustrated developers, my reports run fine on my development machine but fail on my client machine. On the client machine I am prompted with a database login window. The server name is properly populated with the server name pulled from the ...exe.config file. The database name is blank and the field is disabled. The integrated security checkbox is not checked. I am programatically providing the server name, the database name and specifying integrated security to be true using sample code I found on this forum. See below.
I reviewed the Troubleshooting Guide to Database Connectivity Issue with Crystal Reports in Visual Studio .NET Applications. Accordingly, I am running the SP1 for Visual Studio 2010 on my development machine and the most recent runtime module on the client machine.
Here is my application code.
using System;
using System.Collections.Generic;
using System.ComponentModel;
using System.Data;
using System.Drawing;
using System.Linq;
using System.Text;
using System.Windows.Forms;
using CrystalDecisions.CrystalReports.Engine; //jp
using CrystalDecisions.Shared; //jp
namespace WindowsFormsApplication1
    public partial class FormRptArtist : Form
        private CrystalReport1 crReportDocument = new CrystalReport1();
        public FormRptArtist()
            InitializeComponent();
        private void FormRptArtist_Load(object sender, EventArgs e)
            try
                ConnectionInfo connectionInfo = new ConnectionInfo();
                connectionInfo.IntegratedSecurity = true;
                connectionInfo.ServerName = Properties.Settings.Default.CrystalServer;   // SQLExpress
                connectionInfo.DatabaseName = Properties.Settings.Default.CrystalDatabase;   // TriviaProd
                SetDBLogonForReport(connectionInfo, crReportDocument);
                SetDBLogonForSubreports(connectionInfo, crReportDocument);
                crystalReportViewer1.ReportSource = crReportDocument;
            catch (Exception exp)
                MessageBox.Show(exp.Message);
        private void SetDBLogonForSubreports(ConnectionInfo connectionInfo, ReportDocument reportDocument)
            Sections sections = reportDocument.ReportDefinition.Sections;
            foreach (Section section in sections)
                ReportObjects reportObjects = section.ReportObjects;
                foreach (ReportObject reportObject in reportObjects)
                    if (reportObject.Kind == ReportObjectKind.SubreportObject)
                        SubreportObject subreportObject = (SubreportObject)reportObject;
                        ReportDocument subReportDocument =
                            subreportObject.OpenSubreport(subreportObject.SubreportName);
                        SetDBLogonForReport(connectionInfo, subReportDocument);
        private void SetDBLogonForReport(ConnectionInfo connectionInfo, ReportDocument reportDocument)
            Tables tables = reportDocument.Database.Tables;
            foreach (CrystalDecisions.CrystalReports.Engine.Table table in tables)
                TableLogOnInfo tableLogonInfo = table.LogOnInfo;
                tableLogonInfo.ConnectionInfo = connectionInfo;
                table.ApplyLogOnInfo(tableLogonInfo);

Hello,
Install the MS SQL Server Client tools on your PC and when setting location use the MS SQL Native 10 client as your database driver.
Only one MS supports for Server 2008, there is a MS Kbase on this, you can't use MDAC version of the SQL Client engine.
Then update your app to use RAS and search in this forum on ReplaceConnection_click and you'll find my sample code on how to set location to use the new DB server and connection properties.
If that doesn't work then try hard coding the log on info rather than using variables. At the same time, unfortunately SQL Express doesn't have the Management Console, you want to watch the server using Profiler to see what your app is actually sending to the Server. If you have a full version of SQL 2008 then you can monitor what is going on. If not then you'll ahve to find some other tool you can use.
Try ODBC, you can enable ODBC Trace to see is all other options are not available.
If that doesn't work post to MS's forum and ask them why you connection info isn't working.
Thank you
Don

Error while Connecting report Best Practices v1.31 with SAP

Hello experts,
I'm facing an issue while trying to connect some of my reports from Best Practices for BI with SAP.
It only happens when it's about info sets, the other ones that are with SAP tables go smoothly without a problem.
The most interesting is I have already one of the reports connected to SAP info sets.
I have already verified the document of steps of creation of additional database that comes with BP pack. They seem ok.
Here goes what Crystal Reports throws to me after changing the data source to SAP:
For report "GL Statement" one of the Financial Analysis one which uses InfoSet: /KYK/IS_FIGL_I3:
- Failed to retrieve data from the database; - click ok then...
- Database connector error: It wasn't indicated any variant for exercise (something like this after translating) - click ok then
- Database connector error: RFC_INVALID_HANDLE
For report "Cost Analysis: Planned vs. Actual Order Costs" one of the Financial Analysis one which uses InfoSet: ZBPBI131_INFO_ODVR and ZBPBI131_INFO_COAS; and also the Query CO_OM_OP_20_Q1:
- Failed to retrieve data from the database; - click ok then...
- Database connector error: check class for selections raised errors - click ok then
- Database connector error: RFC_INVALID_HANDLE
Obs.: Those "Z" infosets are already created in SAP environment.
The one that works fine is one of the Purchasing Analysis reports:
- Purchasing Group Analysis -> InfoSet: /KYK/IS_MCE1
I'm kind of lost to solve this, because I'm not sure if it can be in the SAP JCO or some parameter that was done wrongly in SAP and I have already check possible solutions for both.
Thanks in advance,
Carlos Henrique Matos da Silva - SAP BusinessObjects BI - Brazil.

I re-checked step 3.2.3 - Uploading Crystal User Roles (transaction PFCG) - of the manual where it talks about CRYSTAL_ENTITLEMENT and CRYSTAL_DESIGNER roles, I noticed in the Authorizations tab that the status was saying it hadn't been generated and I had a yellow sign, so then that was what I did (I generated) as it says in the manual.
Both statuses are now saying "Authorization profile is generated" and the sign is now green on the tab.
I had another issue in the User tab (it was yellow as Authorizations one before generating)....all I needed to do to change to green was comparing user (User Comparison button).
After all that, I tried once more to refresh the Crystal report and I still have the error messages being thrown.
There's one more issue in one of the tabs of PFCG transaction, it is on the Menu one where it is with a red sign, but there's nothing talking about it in the manual. I just have a folder called "Role menu" without anything in it.
Can it be the reason why I'm facing errors when connecting the report to SAP infoSets? (remember one of my reports which is connected to an infoSet works good)
Thanks in advance,
Carlos Henrique Matos da Silva - SAP BusinessObjects BI - Brazil.

Trouble connecting report to Datasource

I have a report in Central Management Console and when i try and view it I enter in the parameters and then it asks for my database username and password. I have entered these repeatedly and I receive no error but the same screen keeps showing up. I have verified the credentials from the server and have added an alias. My database server is on port 3000 but my alias should allow it to connect. Any help would be appreciated.

I changed my Connection to use the SQLOLEDB provider instead of the SQLNCLI under the database type "OLE DB (ADO)" and that resolved my problem.

Trouble connecting Reporting Services to local database

I am experiencing issues trying to configure/connect the Reporting Services in order to change the database to a local database.

Hi Ralph,
According to your description, it seems that you are trying to connect to a local database when create a data source in a Reporting Services report.
If in this scenario, in the Connection Properties dialog box, we can type . or localhost or server_name in the Server name textbox. Then select the database, Windows Authentication or SQL Server Authentication to log on the server. For more details,
please see the following blog:
http://blogs.technet.com/b/microsoft_in_education/archive/2013/01/31/ssrs-101-creating-a-shared-data-source.aspx
If there are any misunderstanding, please elaborate the issue for further investigation.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support

No contract connectivity?

Have iphone 4s contract with Voda, wifi is fine but do not seem to be able to connect to contract internet. Is there an issue with the phone?

Contact your carrier to get help.

CONTRACT EXPIRY REPORT

i created a quantity contract for a particular material and vendor and a purchase order was created with reference to the contract.So i want to run a report that will give me the remaining quantity left in the contract after the purchase order has been created
Moderator message: Locked because of violating forum rules
Edited by: Jürgen L. on Jan 26, 2012 4:00 PM

Hire an ABAP programmer.

LMS4.1 Contract Connection Report

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