LMS4.1 user tracking not sortable

in LMS 4.1, under Monitor->Identity Dashboard, i have "user tracking summary" as a portlet, which tells me i have ~ 17,000 users. when i click the report, it pops up a screen that shows mac address, ip address, hostname, subnet, etc.
If i try to do ANY filtering, it returns 0 records. this could be from a specific IP, mac address, device name, or subnet. i have tried every type of record. every filter i attempt always ends with 0 records returned, even though in the unfiltered list they show up. It would be problematic to manually sort through 17,000 users looking for the particular records i need without the ability to use the filter.
can anyone provide an example of how to filter the User Tracking report? is there some feature in LMS i don't own or have enabled to allow this filtering?
thanks!

I can't disagree with your logic, I guess I just assumed such an enterprise solution (that is FAR from cheap) wouldn't require an export of my close to 20,000 records to a .csv in order to do simple sorting.
I will continue to look for a solution within the application, but if worse comes to worse i guess an export could suffice for some of what i'm trying to do.

Similar Messages

User tracking not finding any hosts in Ciscoworks LMS 3.1

L.S.
Our test-configuration is as follows:
Application versions:
Ciscoworks LMS 3.1
Ciscoworks Common Services 3.2.0
Campus Manager 5.1.4
We have 31 managed devices in Campus Manager (data has been collected on all),
Edit: All of them show up green in the topology window.
The device are: 2 6509 cores (running IOS s72033_rp-IPSERVICESK9_WAN-M version 12.2(18)SXF8), 1 ASA firewall (running ASA-OS version 8.0.5) and 29 switches (2960 and 3560 models both running ios version 12.2(52)SE). The switches are connected as follows:
User tracking jobs are running normally, but aren't finding any end-hosts or IP phones at all (I suspect around 250-500 hosts+ on these switches)
We are running SNMP v3 on the switches and have added the following configuration items to all the switches:
snmp-server group readonly v3 auth context vlan-1
<repeat for all present snmp-contexts as shown in show snmp context output>
snmp-server group readonly v3 auth context vlan-83
Debugging is enabled in CM->Admin->Debugging Options->User Tracking Server
This is the UT.log file of the last major acquisition:
messages will remian logged to file: D:\PROGRA~1\CSCOpx\log\ut.log
2010/01/13 14:00:01 main MESSAGE ProcessInitializer: Properties will be read from D:\PROGRA~1\CSCOpx\campus\etc\cwsi\ut.properties
I= 0value *.*.*.*
I= 1value 6
I= 2value 1
2010/01/13 14:00:01 main MESSAGE DBConnection: Created new Database connection [hashCode = 10969598]
PartialOrderNode tree dump: time base = VMPSMajor
<root>
    VMPSMajor: <root>
    VMPSMajor:     VMPSMajor.GetXMLData
    VMPSMajor:         VMPSMajor.PingSweep
    VMPSMajor:         VMPSMajor.PopulateFromDCR
    VMPSMajor:             VMPSMajor.GetPortStatus
    VMPSMajor:                 VMPSMajor.GetBridgeTable
    VMPSMajor:             VMPSMajor.Sweep
    VMPSMajor:                 VMPSMajor.GetIpXlateTable
    VMPSMajor:                 VMPSMajor.GetIpv6XlateTable
    VMPSMajor:                     VMPSMajor.GenerateTable6
    VMPSMajor:                         VMPSMajor.GenerateTable
SMFunction evaluation order: time base = VMPSMajor
VMPSMajor.GetXMLData Major
VMPSMajor.PingSweep Minor
VMPSMajor.PopulateFromDCR Major
VMPSMajor.GetPortStatus Minor
VMPSMajor.Sweep Major
VMPSMajor.GetBridgeTable Minor
VMPSMajor.GetIpXlateTable Minor
VMPSMajor.GetIpv6XlateTable Minor
VMPSMajor.GenerateTable6 Major
VMPSMajor.GenerateTable Major
Time base VMPSMajor has 5 major nodes and 3 minor traversals.
log4j:ERROR No appenders could be found for category (CTM.common).
log4j:ERROR Please initialize the log4j system properly.
In classlist loader
In classlist loader processing sub classes
updation done
In classlist loader completed
2010/01/13 14:00:03 main MESSAGE DBConnection: Created new Database connection [hashCode = 12524859]
Calling default
Subnet to SubnetData Map Size :73
2010/01/13 14:01:31 DBConnecton-Reaper MESSAGE DBConnection: Closed Database connection [hashCode = 12524859]
2010/01/13 14:01:31 DBConnecton-Reaper MESSAGE DBConnection: Closed Database connection [hashCode = 10969598]
2010/01/13 14:04:50 main MESSAGE DCRDevWrapper: Closing DCRProxy
I'm slowly getting to a dead end here. What am I missing?

Well, our problem was resolved finally through a weird coincendence after having a websession with a Cisco TAC engineer (TAC case SR 613376661)
We changed the
snmp-server group readonly v3 auth context vlan-xxxx
commands in the switches to:
snmp-server group writeonly v3 auth context vlan-xxxx
that is: use the writestring in the snmp-server groups instead of the read string.
After we changed that, all of the User Tracking mysteriously started working.
As far as I know, the writestring should not be needed, but apparently it is....
Is there any explanation for this?

LMS 4.2.3 User Tracking not discover any hosts

I have a problem wth User Tracking. Some new attatch to network devices: WS-C2960S-48LPS-L.not show me any MAC and address IP. What should I do in this case? I tried many times Acquisition Actions for this devices, but without any positive results.
From Cisco View and Devices Center all informations are properly displayed. Another devices but not this type (
WS-C2960S-48LPS-L) have a proper informations in User Tracking. About 1000 hosts I can show without problems. Only new attathc devices couldn't manage form User Tracking.
Miroslaw Skorupa

Thanks for your advice.
Now all my devices are connected in Layer View [Devices View], but User Tracking still not shows me informations from several switches about hosts. Its works like randomizer. Now 5 devices form User Tracking don't show me informations.[WS3550 2 devices and 2 WS-C2960S-48LPS-L]. In lists devices Acquisition Action i check acquisition for this 5 devices. After that acquisition complete, but User Tracking still empty ( all ports on this devices are active).
SNMP, Credentials all is good.
I try resolve this problem many days, but without results. Its semmes like a bug.
ANy propositions?

LMS 4.2.3 user tracking not see IP Phone

Hi,
I try to aquier IP Phone in User Tracking.
Phones are present but like pc (without other information...DN, user....)
the LMS version is 4.2.3
the CUCM version is 8.6
the CUCM is green on Topology..
if your are idea...

Hi Afroj,
the OID (1.3.6.1.2.17.4.3.1.1) not walk
[srvlms/root-ade ~]# snmpwalk -c iptread x.x.x.x.1.3.6.1.2.1.17.4.3.1.1
SNMPv2-SMI::mib-2.17.4.3.1.1 = No Such Object available on this agent at this OID
the OID (1.3.6.1.4.1.9.9.156.1.1.2.1) not walk
[srvlms/root-ade ~]# snmpwalk -c iptread x.x.x.x 1.3.6.1.4.1.9.9.156.1.1.2.1
SNMPv2-SMI::enterprises.9.9.156.1.1.2.1 = No Such Object available on this agent at this OID
and if tape the simply snmpwalk it's ok:
[srvlms/root-ade ~]# snmpwalk -c iptread x.x.x.x
SNMPv2-MIB::sysDescr.0 = STRING: Linux release:2.6.18-194.26.1.el5PAE machine:i686
SNMPv2-MIB::sysObjectID.0 = OID: SNMPv2-SMI::enterprises.9.1.1348
DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (240048448) 27 days, 18:48:04.48
SNMPv2-MIB::sysContact.0 = STRING:
SNMPv2-MIB::sysName.0 = STRING: CCM-FR-SUR-PUB
SNMPv2-MIB::sysLocation.0 = STRING:
SNMPv2-MIB::sysServices.0 = INTEGER: 72
IF-MIB::ifNumber.0 = INTEGER: 3
IF-MIB::ifIndex.1 = INTEGER: 1
IF-MIB::ifIndex.2 = INTEGER: 2
IF-MIB::ifIndex.3 = INTEGER: 3
IF-MIB::ifDescr.1 = STRING: lo
IF-MIB::ifDescr.2 = STRING: eth0
IF-MIB::ifDescr.3 = STRING: sit0
IF-MIB::ifType.1 = INTEGER: softwareLoopback(24)
IF-MIB::ifType.2 = INTEGER: ethernetCsmacd(6)
IF-MIB::ifType.3 = INTEGER: tunnel(131)$
mumm strange

LMS 4.2 User Tracking not enabled

Hi all,
I have an issue on some switches located on remote sites.
For all switches on the main site (where LMS is located) User tracking is enabled.
For switches on the remote sites, user tracking seems not to be enabled.
This means we can't run the reclaim ports reports on them.
Discovery, Fault Discovery and Inventory are enabled,
but User tracking and Data collection are not active on these remote swithes.
How can this feature be enabled? Can't seem to find it.
Thx in advance!

Hi ,
you need not to do anything on the switch..
You need to check if for those devices "Data collection " is running fine or not
I hope the device is managed in LMS , check the device here first "Admin > Collection Settings > User Tracking > Acquisition Action"
If the device is missing then delete it and re-add in LMS and run the Data collection followed by user tracking acquisition.
Are you using SNMPv2 or SNMPv3 on those devices ?
Thanks-
Afroz

IPM and dynamic user tracking not running properly.

Hello, I've got two problems after a reinstallation of CiscoWorks LMS 3.2.
Versions of software components:
LMS-3.2
Campus Manager-5.2.1
CiscoView-6.1.9
CiscoWorks Assistant-1.2.0
CiscoWorks Common Services-3.3.0
Device Fault Manager-3.2.0
Integration Utility-1.9.0
Internetwork Performance Monitor-4.2.0
LMS Portal-1.2.0
Resource Manager Essentials-4.3.0
First probelm I have sounds pretty much like this thread:
https://supportforums.cisco.com/message/3064784#3064784
Source device is a WS-C3560-8PC - 12.2(55)SE1 - C3560-IPSERVICESK9-M
I configured a IPM collector, if I have a look at the "Collector Management" the collector is running and I can also monitor the running collector.
But if I have a look at the running config of the switch, there is no ip sla collector configuration but I can see the ip sla statistics via the show command.
#sh ip sla configuration 135123
IP SLAs, Infrastructure Engine-II.
Entry number: 135123
Owner: ipm|XXXS1077
Tag: QA-Site1-Site2
Type of operation to perform: udp-jitter
Target address/Source address: target ip address/source ip address
Target port/Source port: 2000/0
Type Of Service parameter: 0xB8
Operation timeout (milliseconds): 5000
Codec Type: g729a
Codec Number Of Packets: 1000
Codec Packet Size: 32
Codec Interval (milliseconds): 20
Advantage Factor: 12
Verify data: No
Vrf Name:
Control Packets: enabled
Schedule:
    Operation frequency (seconds): 60
    Next Scheduled Start Time: Start Time already passed
    Group Scheduled : FALSE
    Randomly Scheduled : FALSE
    Life (seconds): Forever
    Entry Ageout (seconds): 3600
    Recurring (Starting Everyday): FALSE
    Status of entry (SNMP RowStatus): Active
Threshold (milliseconds): 5000
Distribution Statistics:
    Number of statistic hours kept: 2
    Number of statistic distribution buckets kept: 1
    Statistic distribution interval (milliseconds): 20
Enhanced History:
#sh ip sla statistics
Round Trip Time (RTT) for       Index 135123
Type of operation: jitter
        Latest RTT: 45 ms
Latest operation start time: 14:36:31.759 MET Wed Mar 16 2011
Latest operation return code: OK
RTT Values
        Number Of RTT: 1000
        RTT Min/Avg/Max: 21/45/60 ms
Latency one-way time milliseconds
        Number of Latency one-way Samples: 0
        Source to Destination Latency one way Min/Avg/Max: 0/0/0 ms
        Destination to Source Latency one way Min/Avg/Max: 0/0/0 ms
Jitter time milliseconds
        Number of SD Jitter Samples: 999
        Number of DS Jitter Samples: 999
        Source to Destination Jitter Min/Avg/Max: 0/3/15 ms
        Destination to Source Jitter Min/Avg/Max: 0/1/9 ms
Packet Loss Values
        Loss Source to Destination: 0           Loss Destination to Source: 0
        Out Of Sequence: 0      Tail Drop: 0
        Packet Late Arrival: 0 Packet Skipped: 0
Voice Score Values
        Calculated Planning Impairment Factor (ICPIF): 11
MOS score: 4.06
Number of successes: 18
Number of failures: 0
Operation time to live: Forever
#sh run all | include 135123
Any suggestions? Am I right?
The second problem is about the dynamic user tracking like these theads https://supportforums.cisco.com/message/3135881#3135881 or
https://supportforums.cisco.com/message/3195492#3195492
Access switches are configured properly, the configuration ran without any problems with the previous installation.
No changes done at the configuration, using the default trap listener port etc.
In the macuhic.log file I get entries like in the attached txt.
When I try to run a full Campus Manager Data Collection I get the following errormessage:
Failed to start acquisition: Construction of XML data required for UT is in progress.Please try after some time
Also any suggestions? Am I right, too?

By default IP SLA collectors installed by IPM do not appear in the running configuration. If you want to install the collectors into the running configuration, then set the "Copy IPSLA Configuration to running-config" property under IPM > Admin > Application Settings, then delete and recreate the collector.
Your Campus problem could be CSCtd49439 (a patch is available by contacting TAC). However, you should start a new thread for your Campus problem.

Ciscowork 2000 User tracking problem: not listing all IP address

Hello All!
We are troubleshooting ciscowork user tracking function and we don`t get any ip address outside the subnet where the server is!
Can someone explain how cisco work get the list of all ip addresse SNMP, CDP, scan ...??? From what I have read it seem to be from SNMP. Can I found which OID it use?
User tracking list all mac addresse, all switches but not the ip address. It is not in vlan 1. It stop working since we close vlan 1 and move the server to another vlan.
If your answer is: " cisco work can't see your gateway" Can you be more precis...I have seen that sentence but I don`t what that means...
thanks
ch

First i would check to see if ANI actually discovered teh device. After checking that the IP address filter is correct and your snmp strings are correct then u can try lengthening the snmp retry timeout values: Also check DNS or your local host file for any typos.. failing this try some of these :
Click on Diagnostics > Discovery Metrics > and click on the hyper link number of devices.
This will show u exactky what ANI has discovered and its CDP relationship to other devices. If you do not see your router or L2/L3 device there, then u can try the following:
- check cpd neighbours and correct as required and retry discovery
- select jump router boundries from Setup > ANI admin > Discovery Settings and retry
- if all fails then add the device as part of the seed file.

LMS4 user tracking dynamic update switch configuration

So there is a tool that is supposed to configure switches to send mac notification traps:
Admin => Collection Settings => User Tracking => Device Trap Configuration
When I try this on a 3560, 3560X, 2960S or 2960X stack I receive the following message:
Command Not Found - Device trap configuration commands are not found for device(s) <ip address>
I was able to get it to run on a 3550-12G, though it didn't quite get the configuration command right.
Is this tool defunct?
Thanks,
-Jeff

What exact LMS version are you using?
As you said the configuration wasn't right and had incorrect commands on 3550-12G, what was it? Please share the commands configured on it.
You can verify which command LMS should ideally use, from this document :
List of Commands to Enable MAC Notification Traps on Devices
You can check the file MACCommands.XML from NMSROOT/campus/etc/cwsi/ from where LMS picks the MAC commands.
You can share this file and also check yourself if it has the correct commands as per the device sysObjectID.
If the device and its sysObjectID has missing entry, it may have the error coming as null.
-Thanks
Vinod

LMS4.2 NullPointerException with no User Tracking?

I have just got LMS 4.2 soft appliance up and running. When going to Inventory >> Acquisition summary, I get a HTTP 500 error with
java.lang.NullPointerException.
That is obviously a bug somewhere (although the TAC engineer disagrees with me). I am just wondering if this is could have been caused by the fact that I have not done any user tracking on this LMS server yet?
HTTP Status 500 -
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
java.lang.NullPointerException
     com.cisco.nm.ani.clients.utng.action.UTDiscoveryStatAction.perform(UTDiscoveryStatAction.java:47)
     org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786)
     org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)
     org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:491)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
     org.ajaxanywhere.AAFilter.doFilter(AAFilter.java:46)
     com.cisco.nm.cmf.util.AccessLogFilter.doFilter(AccessLogFilter.java:128)
note The full stack trace of the root cause is available in the Apache Tomcat/6.0.33 logs.
Apache Tomcat/6.0.33

Usertracking is on by default so after some time it should have gathered UT info.
You need devices in campus 'Topology' of course.
UT is a subprocesses of ANIServer so you can't see it running, you can only see it in the status of the collection summary view.
You can crank up the debug levels to see whats going on.
Cheers,
Michel

LMS 4.1 User Tracking

Does someone know if or what is the best way to do a acquistion on ip address on devices that appear to be dead until ping before LMS4.1 reports onn them. For example we run acquistion on a branch we do not see 172.20.12.51, howver we ping it from my desktop and then run user tracking and then it shows up.

One option when setting up discovery is to do ping sweep of the target subnet(s). It has pros and cons. Reference page 5 of the LMS 4.1 (not just) for Dummies Guide.
OTOH if an device appears inactive until pinged, it must not be typically generating traffic to its default gateway (or that gateway is not managed by LMS) as that would be the normal source of information about the host (ip-mac correlation anyhow) in a default discovery type.
Hope this helps.

LMS3.2 User Tracking IP Phones Discovery Doesn't Work

I am having difficulty getting the User tracking for IP Phones to work correctly in Ciscoworks LMS 3.2.
Callmanager is version 7.1.5.10000-12. Campus manager version is 5.2.1
The Callmanager publisher and two subscribers are all showing as application servers with green icons under the topology services view.
The callmanagers show as CDP neighbours on the switches to which they are connected.
I can do an SNMP walk of the ccmPhoneTable from the Ciscoworks devicecenter and get a ton of returned data.
The IP phones are discovered as end hosts and have mac address and IP address info when checked in the User Tracking utility.
Callmanager sysObjectID = OID: CISCO-PRODUCTS-MIB::ciscoMCS7835I
Any help you could give with troubleshooting would be greatly appreciated.
Regards
Rob

Thanks Nick,
I had seen that document and been through the processes
The mac and IP addresses of the ip phone are discovered.
The callmanagers are discovered and have green application server icons in the topolgy view
I can do an snmpwalk of the ccmPhoneTable OID and get returned data (as per this post by JClarke https://supportforums.cisco.com/message/664859#664859)
I can't do an snmpwalk of the ccmPhoneExtension as described in that document but I assume that since it applies to campus manager 3.2 and 3.3 that it is a bit dated and not relevant to later versions of callmanager.
I think that I have covered all the basic cdp/snmp and discovery issues. Any suggestions on where to go from here would be appreciated.
Regards
Rob

Campus manager user tracking problem

Hi We are using LMS 3.0.1 and the campus manager verson is 5.0.2. We have two subnet which are used for the management ip of switch kept in two different geographical areas. I have made the entry of all devices kept in both subnets and all the devices are know device in DCR, RME and DFM. also after data collection the devices are shown in campus manager database. But I am not able to learn the end host details of the hosts connected to one of our segment.
even if the perticular subnet is not appearing in "campus user tracking" as well as the devices belongs to the subnet. but I am getting all end host details from the second subnet.
please help.

Hi clarke,
i have updated the cm to the latest but still it did not learn. Later i added the 10.188.7.x ip addresses manually in the discovery settings instead of " *.*.*.* " - ip range. Now i am able to see these devices in topology view > layer 2 veiw as connected devices & not seen in unconnected..
Now i need to see the hostname, ip address etc details of these segments in UT acquisition window.... Secondly in topology view, the core switch is showing in "?" question mark symbol. This device is WS-C6509-E (sup-bootdisk:s72033-ipbase-mz.122-33.SXH3a.bin). I tried to delete this device from common services and added it again, there i selected "ws-c6509", i did not see the " ws-c6509-E".
in Cisco site, the serial number of the device is showing as the device "VS-C6509E-S720-10G"
Can u pls help me on this..
regards
rajesh

LMS 3.2 and user tracking problem

rme 4.3.1
cm5.2.1
cv 6.1.9
dfm 3.2.0
ipm 4.2.0
portal 1.2.0
cs 3.3.0
cwasst 1.2.0
running on windows server 2008.
This was a clean bulid, and we imported all pertinent data from our old lms 2.6 server. This was in september 2010. Everything worked as expected and continues to work except for......
We are in an upgrade cycle for our 4500s. We are upgrading from 12.2.50-sg4 to 12.2.50-sg8, and also upgrading rommon to 12.2.31r-sga4.
It appears that user tracking is not working anymore for the upgraded 4500s. UT still runs, and works perfectly for all other devices, including the 4500s that have not been upgraded yet. I know this sounds goofy, but it really does seem to be the common denominator. I've checked the windows updates, package updates, etc in trying to figure out what made this happen. It really does all come back to upgrading to the above version. All aspects of this server are running great and as expected, it's just that UT for the upgraded 4500s isn't working anymore. I do run the logbackup script weekly (past experience has taught me to do this), and try and keep up with any patches or package updates, etc.
If anyone has seen something similar or can suggest anything, I'd appreciate it. I think I am going to have to open a case on this. Thanks - chris

Michel,
Indeed, it looks like that is the problem. I guess I was focused in on CW rather than the whole picture. But yes, indeed, if I walk the mac table for a vlan on a 4500 that has not been upgraded it works. If I do the same on an upgraded one, I get nothing.
The cautious optimism is that we do have a sup6 at our DR location that is running 12.2.53-sg1 and this test works on that switch. So as long as that
version isn't deferred, we'll test that on one of the older sups to verify.
So thanks for the help, I appreciate it - chris

LMS 4.0.1 and User tracking with SNMP v3

Hi! (again )
I've another problem with our new LMS 4.0.1.
We manage our devices with SNMP v3 but the user tracking don't want to work flawlessly.
I've attached an example from our SNMP configuration. Basicly it's the same in our devices.
1st the problem was that no matter what I did the User tracking didn't want to find any host. I left it and worked on something else. After 2 weeks suddenly appeard couple of thousand end host.
As earlier (LMS 2.6 or 3.2 with snmp v2) it is the same that LMS cannot differentiate normal end host and IP Phones although we have several thousand from both. But this is only one problem.
The other is that there are switches with the same IOS and SNMP configuration and from one I get the UT data and from another one I didn't get anything. Only from some 4506 (aprox. 12-15) and 6506 (2) works and we have 20+ 4506 and 10+ 6506. Not to mention the other switches (couple of houndred 2960 and 3750).
I'll be grateful if somebody could advice what to do.
Thanks
Gabor

Understanding Debugger Utility
The utility displays a report on the reasons why User Tracking failed to discover end hosts on specific ports.
In many cases, User Tracking may not perform as expected. This may be because of problems in other LMS applications. For instance LMS Server may have devices that are not discovered or inadequate VLAN discovery in Topology Services.
You can run the utility to troubleshoot problems, or provide the report and log generated by the utility when you contact TAC for help in diagnosing problems.
The debugger utility uses the data collected by LMS Server and reports the reasons for the missing ports in User Tracking.
This tool also has an SNMP component embedded which runs an SNMP query for the table as a part of verification for SNMP failure. For example, SNMP bugs in Catalyst operating system because of which User Tracking may fail to discover devices.
This generates an Action Report that you can use to analyze the data.
The Debugger Utility:
1. Checks the switch ports in a sequential order.
2. Reports violation of basic rules for each of the missing ports such as link ports and trunk ports.
3. Checks for SNMP retrieval of data, if the ports pass the validity check.
4. Generates an Action Report suggesting possible remedial actions to retrieve the valid missing ports.
Using Debugger Utility
The Debugger Utility is available at $NMSROOT/campus/bin/ (where $NMSROOT is the directory where you have installed CiscoWorks).
To run the Debugger Utility, run the command:
utdebug -switch switch-ip -port port1[,port2 ...] [-export filename]
where,
switch is the switch to which the end hosts are connected.
ports are the ports on the switch which have missing end hosts User Tracking.
-export filename specifies that the debug messages be stored in the file specified. If this option is not used, the messages are displayed on the console.
For example,
utdebug -switch 10.29.6.12 -port 5/12
utdebug -switch 10.29.100.10 -port Fa0/10
utdebug -switch 10.29.6.14 -port Gi6
Pretty sure you will find this and perhaps more in the build in help of LMS
Cheers,
Michel

User Tracking - Application error: URN_NOT_FOUND

hello
running ciscoworks 3.2 on Windows 2008 SP2 - installed apps are:
1. Campus Manager 5.2.1
2. CiscoView 6.1.9
3. CiscoWorks Assistant 1.2.0
4. CiscoWorks Common Services 3.3.0
5. Device Fault Manager 3.2.0
6. Integration Utility 1.9.0
7. Internetwork Performance Monitor 4.2.0
8. LMS Portal 1.2.0
9. Resource Manager Essentials 4.3.1
When I run a quick report in Campus Manager (User Tracking > Reports) I get the following error appearing in a window:
Application error: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!.
Acquisition is working fine – on completion it states how many new hosts have been discovered but I get the above error when I try running a report.
Reloaded server but problem persists. I’ve attached the output of pdshow and the cmapps log - any advice/guidance appreciated.
Thanks
Andy

Hello,
I have the same problem.
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{mso-style-name:"Tabla normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-qformat:yes;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:"Times New Roman","serif";}
LMS2.6
could anybody help me?
I attach the ctm_config.txt file.
Thanks

LMS4.1 user tracking not sortable

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