Load Report Error

Hi Experts,
I have a customer who is receiving this error when trying to install Crystal Reports version 2.0.6. This is the error that he receives everytime.
CrystalDecisions.Shared.CrystalReportsException: Load report failed. ---> System.Runtime.InteropServices.COMException (0x80004005): The system cannot find the path specified.
   at CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options)
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options)
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
   --- End of inner exception stack trace ---
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob)
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.EnsureLoadReport()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.get_Database()
   at SAP_CR.MyForms.frmReportViewer.ConfigureCrystalReports()
   at SAP_CR.MyForms.frmReportViewer.frmReportViewer_Load(Object sender, EventArgs e)
   at System.Windows.Forms.Form.OnLoad(EventArgs e)
   at System.Windows.Forms.Form.OnCreateControl()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WmShowWindow(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

He also is receiving this in the process monitor:
Time of Day     Process Name     PID     Operation     Path     Result     Detail
56:02.8     SAP_CR.exe     1328     CreateFile     C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\CONFIG\security.config.cch.1328.349725078     NAME NOT FOUND     Desired Access: Read Attributes, Delete, Disposition: Open, Options: Non-Directory File, Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
56:02.8     SAP_CR.exe     1328     CreateFile     C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\CONFIG\enterprisesec.config.cch.1328.349725093     NAME NOT FOUND     Desired Access: Read Attributes, Delete, Disposition: Open, Options: Non-Directory File, Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
Any help would be appreciated. Thanks!
Best Regards,
Jeff Haldeman
Support One

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    In one minute have about 3-5 file report are loaded. After a few minute, my website raise this error at step 2:
    Load report fail.
    System.Runtime.InteropServices.COMException: Unsupported Operation. A document processed by the JRC engine cannot be opened in the C++ stack at
    CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options)
    I have to restart iis to website run normal. But after a few minute this error still raise ???????????
    Now I add option OpenReportByTempCopy in ReprotDoctument.Load funtion, but to Monday i can know this option can solve my problem. Who have idea help me solve this problem? Thanks for read.
    Edited by: phatnguyen81 on Jan 22, 2011 4:35 PM

    Re. Who can help me???
    - Not too many people will be around on the weekend to help you out...
    Re. the error on your app.
    - Make sure you close and dispose the report object as you get done with it. And consider doing the same with your dataset(s).
    Ludek
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    Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

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