Load status never idle

I have two dashboards that in the data manager both have the loading message set to 'Loading ...' and the idle message set to 'Refresh data'.
When the dashboards are loaded the 'Loading ...' message is displayed, as expected. After a time one of them will display the idle message but the other always says 'Loading ...'.
Is there a reason for this? The data is successfully loaded into both dashboards.

Simon,
As stated.  Did you check to make sure that ALL of the data is loaded?  In other words, are you using all of the data in the display that is being loaded such that you are able to detect when it is done, or is there certain data that is not being shown on the dashboard that is being loaded in that same WSDL?
Did you run it in QaaWS to ensure it runs fine? 
2 Suggestions:
1. I would also advise putting a spreadsheet table over the area where the data is being imported in your spreadsheet, so that you can see what is being returned in real time (please ensure that you link ALL of the returning data in the Excel sheet first).
2. To gain visibility you may want to take a snapshot of the data when it loads to see what is being loaded, and ensure that all of the data is being loaded.  You can do this in Excel (http://www.everythingxcelsius.com/2008/06/guru-tip-4-take-4-simple-steps-to.html).  This should provide some visibility into what is being returned.
We suspect that something is causing it to hang, and its usually a piece of data that is not being used on a particular dashboard, but is included in the query that is the hold up.
Hope this helps!
Xcelsius Gurus
http://www.everythingxcelsius.com
"Xcelsius Gurus share templates, tips, reviews, tricks and much more!"

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