Load styles does not overwrite existing styles

I'm using Illustrator CC 2014 on Win 7 operating system, upgrading a variety of Illustrator files from CS6 to CC format. But I've had this same problem back when I upgraded from CS5 to CS6, as well.
I have a variety of character styles I use in all my publication artwork.
I want to change a font used in the styles throughout all of the documents, so I change the styles in Template.ai,
I open another document that has the same style names, where I want to overwrite those styles with new font settings saved in Template.ai
I choose "Load Character Styles" or "Load All Styles", select the Template.ai, and the import appears to complete without any problems (no error messages).
But if the Style Name is already existing in the document, it will not overwrite the existing style with the imported style settings (the way it does in InDesign). The styles just stay the same.
I have to actually delete all the styles, then import the revised styles to get them to appear with the changed font. Which, of course, is a pain, because I don't want to have to reapply the style to all the different elements in each graph.
Am I missing something here? Thanks -- Nancy

Rename the style in your temp document (e.g.: put an "X" after this). Then import your template .ai style, then alt drag "your style" on top of "yourstyleX".

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Load file does not exist

We have several users using OLS V4.2 on one of our citrix servers. However, one of our users can upload an excel sheet into OLS. She always gets the error :
Package Result = Error]
Package:                     Import excel V2
Appset:                      Blagden
Application:                 SALES
Request Time:                2009-04-14 16:56:18
Start   Time:                2009-04-14 16:56:18
End     Time:                2009-04-14 16:56:18
Total   Time:                00:00:00
TOTAL STEPS 8
1. Assign initial parameters:        completed in 0 sec.
2. Create Temp Table:                completed in 0 sec.
3. Transform Data Task1:             completed in 0 sec.
4. update:                           completed in 0 sec.
5. update rejected:                  completed in 0 sec.
6. Transform Data Task2:             completed in 0 sec.
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[Selection]
XLFILE= DATAMANAGER\DATAFILES\FL_sales reporting outlooksoft_FL1_FL3_A2009_03.xls
SHEET=TOTAL
TRANSFORMATION= DATAMANGER\TRANSFORMATIONFILES\my Files\import historical data.xls
CLEARDATA= No
RUNLOGIC= Yes
[Messages]
[ The load file does not exist ]
I deleted the user from the userlist and reprocessed security. I added the user again in the admin group and reporcessed user security. Same error.
When the user logs on on citrix using her profile and starts Webexcel using my profile - no problem.
My profile has administrator rights and she may not have them. So I really want her into the usergroup.
We renamed the file to upload to a file with 8 characters - same problem.
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Hello,
    From what I understand from your log file, this is a custom import package. It is failing into the last step, loading data into the cube and it seems there is no file to be loaded. If the same package is working well for the other users, this means that the user has not enough security rights to load data from that file (maybe the file contains data for which the user is not authorized to see).
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When I try and generate a form from Designer 6i i get the following error message :-
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I uninstalled AnVir, reset Outlook back to its original configuration (i.e. reversed all the changes I described above), and my problem is gone.
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Load styles does not overwrite existing styles

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