Loaded songs are erased when I try to download movies

HELP!! I am having trouble figuring out how to down load my purchased movies without erasing my loaded songs.....every time I load all my songs again and move on to movies after it tells me ok to disconnect everything is eresed???? I am just about ready to cry!!!!! Thanks Donna Jean

A decompression failure usually indicates a bad download. Simply delete the bad download files and then re-download each file that wouldn't unzip. Most of these download files are very large so if you have a slower or unreliable Internet connection, we highly recommend that you download only ONE file at a time. The templates and artwork kits are hosted on Amazon.com servers which are some of the most reliable in the world to help ensure successful downloads. Visit the Support page on our website (www.chronosnet.com) if you need more help. Thanks. -- The Chronos Team

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    - How did you dlete stuff from the iPod? If you have a 1G or 2G iPod and deleted the stuff by going to Settings>Genera.>Reset>Erase aall contents and settings without being connected to a power source, the battery dies before he erase was comleted since it can take hour.
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    No problem.
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    I keep getting error (-9808) when I try to download a podcast or song. I have searched the discussions & help section, but cannot find this error code anywhere. How do I fix this? Thanks. Jeff

    OK, you turned off your filewall, but did you disable Norton Internet Security completely? For some issues just disabling the firewall is not enough. I once had a connection problem with Gracenote that went away when NIS was disabled, but turning off every element of NIS individually and together did not work.
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    hi i have pre-ordered a song however when i try to download it, it says theres an error on my itunes. can you help?

    Hey elgriffiths,
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    iTunes: Advanced iTunes Store troubleshooting
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  • When I try to download a song I receive the following error "A required component is not installed.  Please repair or reinstall (-42404).  I have tried re-installing and it still does not work.

    When I try to download a song I receive the following error "A required component is not installed.  Please repair or reinstall (-42404).  I have tried to reinstall and still receive the same error.

    This procedure might work or might not work:
    Download the free Ccleaner and repair your Registry
    http://www.piriform.com/ccleaner/download/standard
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    Use Ccleaner and repair your Registry again just in case.
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  • Why photos already uploaded to Ipad are erased when I sync other photos using Itunes ?

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    To keep the photos previously loaded when you previously synced you have to continue to select them when syncing additional photos. If you don't they will be deleted.

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